Dell bpcwcsn_5 - OptiPlex - 740 User Manual page 16

What Are You Looking For?
• Solutions — Troubleshooting hints and tips, articles
from technicians, online courses, and frequently asked
questions
• Community — Online discussion with other Dell
customers
• Upgrades — Upgrade information for components, such
as memory, the hard drive, and the operating system
• Customer Care — Contact information, service call and
order status, warranty, and repair information
• Service and support — Service call status and support
history, service contract, online discussions with
technical support
• Dell Technical Update Service — Proactive e-mail
notification of software and hardware updates for your
computer
• Reference — Computer documentation, details on my
computer configuration, product specifications, and
white papers
• Downloads — Certified drivers, patches, and software
updates
• Desktop System Software (DSS)— If you reinstall the
operating system for your computer, you should also
reinstall the DSS utility. DSS provides critical updates
for your operating system and support for Dell™
3.5-inch USB floppy drives, AMD™ processors, optical
drives, and USB devices. DSS is necessary for correct
operation of your Dell computer. The software
automatically detects your computer and operating
system and installs the updates appropriate for your
configuration.
C
OMMENT
• Software upgrades and troubleshooting hints —
Frequently asked questions, hot topics, and general
health of your computing environment
16
Finding Information
Find It Here
Dell Support Website — support.dell.com
NOTE:
Select your region or business segment to view the
appropriate support site.
To download Desktop System Software:
Go to support.dell.com and click Drivers and Downloads.
1
Click Select Model.
2
Select your product model and click Confirm, or enter a
3
service tag and click Go.
Click System Utilities.
4
Click Desktop System Software under Dell - Utility, and
5
click Download Now.
Click Run to run the driver, or Save to save the driver to
6
your computer.
NOTE:
The support.dell.com user interface may vary
depending on your selections.
NOTE:
DSS may or may not be available for your computer
model.
Dell Support 3
Dell Support 3 is an automated upgrade and notification
system installed on your computer. This support provides
real-time health scans of your computing environment,
software updates, and relevant self-support information.
Access Dell Support 3 from the icon in the taskbar.