Page 1 Dell™ Dimension™ 1100/B110 service tag floppy drive light power light power button USB 2.0 connectors (2) power connector voltage selection switch serial connector integrated video connector keyboard connector line-out connector* microphone connector* USB 2.0 connectors (4) PCI card slots (3) *On computers with integrated sound.
Page 2 Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, PowerConnect, and Dell OpenManage are trademarks of Dell Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft, Windows, and Outlook are registered trademarks of Microsoft Corporation.
Page 3: Table Of Contents
Contents Finding Information Setting Up and Using Your Computer Setting Up a Printer Printer Cable ....... . . Connecting a USB Printer Connecting a Parallel Printer Setting Up a Home and Office Network...
Page 4 Dell Diagnostics ....... . . Dell Diagnostics Main Menu Drivers .
Page 5 Restoring Your Operating System Using Microsoft Windows XP System Restore Using Dell PC Restore by Symantec Using the Operating System CD Resolving Software and Hardware Incompatibilities Removing and Installing Parts Before You Begin ....... . .
Page 6 ....... . . CDs and DVDs Dell Technical Support Policy (U.S. Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party"...
Page 7: Finding Information
• Warranty information • Terms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement • How to set up my computer Find It Here Dell™ Product Information Guide Setup Diagram Finding Information...
Page 8 Select your region to view the appropriate support site. NOTE: Corporate, government, and education customers can also use the customized Dell Premier Support website at premier.support. dell.com. Windows Help and Support Center Click the Start button and click Help and Support.
Page 9: Setting Up And Using Your Computer
Setting Up and Using Your Computer Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers. •...
Page 10: Connecting A Parallel Printer
3 Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way. Connecting a Parallel Printer 1 Complete the operating system setup, if you have not already done so. 2 Turn off the computer (see page 47).
Page 11: Setting Up A Home And Office Network
4 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 5 Install the printer driver if necessary. See the documentation that came with your printer. Setting Up a Home and Office Network Connecting to a Network Adapter NOTE: Plug the network cable into the network adapter connector on the computer.
Page 12: Network Setup Wizard
network adapter connector Network Setup Wizard ® ® The Microsoft Windows XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All Programs→...
Page 13: Setting Up Your Internet Connection
If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection. If you are using a DSL or cable modem connection, contact your ISP for setup instructions. Setting Up Your Internet Connection To set up an AOL or MSN connection: 1 Save and close any open files, and exit any open programs.
Page 14: Playing Cds And Dvds
Playing CDs and DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer when you are playing CDs or DVDs. 1 Press the eject button on the front of the drive.
Page 15: Adjusting The Volume
Eject Go to the next track A DVD player includes the following basic buttons: Stop Restart the current chapter Play Fast forward Pause Fast reverse Advance a single frame while in pause mode Go to the next title or chapter Continuously play the current title or chapter Go to the previous title or chapter Eject...
Page 16: Adjusting The Picture
NOTE: The types of CD or DVD drives offered by Dell may vary by country. The following instructions explain how to make an exact copy of a CD or DVD. You can also use Sonic DigitalMedia for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data.
Page 17: Using Blank Cds And Dvds
If you have two CD or DVD drives, select the drive into which you have inserted your source CD or • DVD and click the Disc Copy button. The computer copies the data from the source CD or DVD to the blank CD or DVD. Once you have finished copying the source CD or DVD, the CD or DVD that you have created will automatically eject.
Page 18: Helpful Tips
You can enable or disable Hyper-Threading through system setup. For more information on accessing system setup, see page 83. For more information on Hyper-Threading, search the Knowledge Base on the Dell Support website at support.dell.com.
Page 19: Solving Problems
— If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery (see page 77). If the battery still does not work properly, contact Dell (see page 94). Drive Problems...
Page 20: Cd And Dvd Drive Problems
E S T T H E D R I V E — • Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective. • Insert a bootable floppy disk and restart the computer. L E A N T H E D R I V E O R D I S K —...
Page 21: Hard Drive Problems
Hard drive problems H E C K I S K — Click the Start button and click My Computer. Right-click Local Disk C:. Click Properties. Click the Tools tab. Under Error-checking, click Check Now. Click Scan for and attempt recovery of bad sectors. Click Start.
Page 22: Error Messages
Use an antivirus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. Error Messages...
Page 23: Ieee 1394 Device Problems
— The drive cannot read the disk. L O S E S O M E P R O G R A M S A N D T R Y A G A I N — Contact Dell (see page 94). IEEE 1394...
Page 24: Keyboard Problems
Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. H E C K T H E K E Y B O A R D C A B L E •...
Page 25: A Program Stops Responding
A program stops responding N D T H E P R O G R A M — Press <Ctrl><Shift><Esc> simultaneously. Click Applications. Click the program that is no longer responding. Click End Task. A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. H E C K T H E S O F T W A R E D O C U M E N T A T I O N A program is designed for an earlier Windows operating system U N T H E...
Page 26: Other Software Problems
(see page 55). • Reseat the memory modules to ensure that your computer is successfully communicating with the memory (see page 55). • Run the Dell Diagnostics (see page 38). Solving Problems — F L O P P Y D I S K S...
Page 27: Mouse Problems
• Ensure that you are following the memory installation guidelines (see page 55). • Your Dell Dimension™ computer supports DDR memory. For additional information on the type of memory supported by your computer, see "Memory" on page 79.
Page 28: Network Problems
E I N S T A L L T H E M O U S E D R I V E R U N T H E A R D W A R E R O U B L E S H O O T E R Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the...
Page 29: Printer Problems
F T H E P O W E R L I G H T I S O F F — The computer is either turned off or is not receiving power. • Reseat the power cable into both the power connector on the back of the computer and the electrical outlet.
Page 30: Scanner Problems
H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S • See the printer documentation for cable connection information. • Ensure that the printer cables are securely connected to the printer and the computer (see page 9). E S T T H E E L E C T R I C A L O U T L E T device, such as a lamp.
Page 31: Sound And Speaker Problems
E R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y Click the Start button, click Control Panel, and then click Printers and Other Hardware. Click Scanners and Cameras.
Page 32: No Sound From Headphones
UN THE SPEAKER DIAGNOSTICS E I N S T A L L T H E S O U N D D R I V E R U N T H E A R D W A R E R O U B L E S H O O T E R No sound from headphones H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N into the headphone connector (see page 49).
Page 33: If The Screen Is Difficult To Read
H E C K T H E D I A G N O S T I C L I G H T S U N T H E E L L I A G N O S T I C S —...
Page 34 Solving Problems...
Page 35: Advanced Troubleshooting
Continue until you have identified a faulty module or reinstalled all modules without error. • If available, install properly working memory of the same type into your computer (see page 55). • If the problem persists, contact Dell (see page 94). Advanced Troubleshooting...
Page 36 • Ensure that no special memory module/memory connector placement requirements exist (see page 55). • Verify that the memory modules that you are installing are compatible with your computer (see page 55). • If the problem persists, contact Dell (see page 94).
Page 37 (such as the floppy drive or hard drive); check system setup (see page 82) to make sure that the boot sequence is correct for the devices installed on your computer. • If the problem persists, contact Dell (see page 94). Advanced Troubleshooting...
Page 38: Dell Diagnostics
Then shut down your computer (see page 47) and try again. 3 When the boot device list appears, highlight Boot to Utility Partition and press <Enter>. 4 When the Dell Diagnostics Main Menu appears, select the test you want to run (see page 38). Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.
Page 39 If you cannot resolve the error condition, contact Dell (see page 94). NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.
Page 40: Drivers
A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.
Page 41: Restoring Your Operating System
Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version. 1 Click the Start button and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance.
Page 42: Using Microsoft Windows Xp System Restore
• Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer. Use PC Restore only if System Restore did not resolve your operating system problem.
Page 43: Using Dell Pc Restore By Symantec
Using Dell PC Restore by Symantec NOTICE: Using Dell PC Restore permanently deletes all data on the hard drive and removes any applications or drivers installed after you received your computer. If possible, back up the data before using PC Restore. Use PC Restore only if System Restore did not resolve your operating system problem.
Page 44 NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer’s operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer.
Page 45: Using The Operating System Cd
The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.
Page 46: Resolving Software And Hardware Incompatibilities
4 Press <F12> immediately after the DELL™ logo appears. If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again. Follow the instructions on the screen to complete the installation.
Page 47: Removing And Installing Parts
You have performed the steps in "Turning Off Your Computer" and "Before Working Inside Your Computer." • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced or—if purchased separately—installed by performing the removal procedure in reverse order.
Page 48: Before Working Inside Your Computer
NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.
Page 49: Front And Back View Of The Computer
Front and Back View of the Computer Front View CD or DVD drive- activity light CD or DVD drive eject button floppy-drive eject button Press to eject a floppy disk from the floppy drive. hard-drive activity light headphone connector USB 2.0 connectors (2) power button The drive activity light is on when the computer reads data from the CD or DVD drive.
Page 50: Back View
Wait until this light turns off before you remove the floppy disk from the drive. (On computers with an optional floppy drive.) Service Tag Used to identify your computer when you access the Dell Support website or call technical support. Back View parallel connector Connect a parallel device, such as a printer, to the parallel connector.
Page 51 USB devices. microphone connector Use the pink microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program. On computers with a sound card, the microphone connector is on the card.
Page 52: Removing The Computer Cover
Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
Page 53: Inside View Of Your Computer
Inside View of Your Computer CAUTION: Before you begin any of the procedures in this section, see the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the computer cover.
Page 54: System Board Components
System Board Components floppy drive connector IDE drive connector (FLOPPY) (J4J1) (PRI-IDE) J6J2) main power connector (J3J1) memory module connectors (DDR3, DDR4) fan connector CPU FAN) (J1F1) processor and heat sink connector (J2E1) processor power connector (J5B1) Removing and Installing Parts CD/DVD drive connector (J6J1) internal chassis...
Page 55: Memory
Memory You can increase your computer memory by installing memory modules on the system board. For information on the type of memory supported by your computer, see "Memory" on page 79. NOTE: DDR 333 memory operates at 320 MHz when used with an 800-MHz front-side bus. DDR Memory Overview DDR memory modules should be installed in pairs of matched memory size.
Page 56: Installing Memory
If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. You should install your new memory modules in connectors DIMM3 and DIMM4. If possible, do not pair an original memory module with a new memory module.
Page 57 8 To insert a module, press out the securing clip at each end of the memory module connector. 9 Align the notch on the bottom of the module with the crossbar in the connector. memory module cutouts (2) NOTICE: To avoid breaking the memory module, do not press near the middle of the module. 10 Insert the module straight down into the connector, ensuring that it fits into the vertical guides at each end of the connector.
Page 58: Cards
You can do so by touching an unpainted metal surface on the computer chassis. Your Dell™ computer provides three slots for PCI cards. PCI Cards If you are installing or replacing a card, follow the procedures in the next section. If you are removing but not replacing a card, see "Removing a PCI Card"...
Page 59 CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. 3 Align the cutout on the bottom of the card with the crossbar in the system board connector. Gently rock the card into the connector until it is fully seated.
Page 60 not fully seated card fully seated card 4 Secure the card bracket with the screw you removed in step 2. 5 Connect any cables that should be attached to the card. See the documentation for the card for information about the card’s cable connections. NOTICE: Do not route card cables over or behind the cards.
Page 61: Front Panel
4 Grasp the card by its top corners, and ease it out of its connector. 5 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell (see page 94). NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer.
Page 62: Removing The Front Panel
Removing the Front Panel 1 Follow the procedures in "Before You Begin" on page 47. 2 Remove the computer cover (see page 52). 3 Release and remove the front panel: If your computer has a release lever, push the release lever to release the top tab. Reach inside the computer and push the top and bottom tab towards you to release them.
Page 63: Removing The Front-Panel Insert
Removing the Front-Panel Insert 1 Press in the two insert tabs. tabs (2) insert 2 Push out the front-panel insert. Removing and Installing Parts...
Page 64: Reattaching The Front Panel
Reattaching the Front Panel 1 Reattach the front panel to the side hinges. 2 Rotate the front panel until it snaps onto the front of the computer. Drives Your computer supports a combination of these devices: • One hard drive •...
Page 65: General Installation Guidelines
General Installation Guidelines Connect the IDE hard drive to the system board connector labeled PRI IDE. Connect CD/DVD drives to the connector labeled J6J1. When you connect two IDE devices to a single IDE interface cable and configure them for the cable select setting, the device attached to the last connector on the interface cable is primary or the boot device (drive 0), and the device attached to the middle connector on the interface cable is the secondary device (drive 1).
Page 66: Hard Drive
Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. NOTICE: To avoid damage to the drive, do not set it on a hard surface.
Page 67 3 If you are replacing the hard drive, remove the drive from the bracket: Remove the hard drive-securing screws. Remove the hard drive from the bracket. small bracket tabs (2) drive bracket hard drive bracket tabs (2) drive bracket bracket-securing screws (2) hard drive screws (2)
Page 68: Installing A Hard Drive
Installing a Hard Drive 1 Unpack the replacement hard drive, and prepare it for installation. 2 Check the documentation for the drive to verify that it is configured for your computer. 3 Remove the hard drive bracket (see page 66). 4 Attach the hard drive to the hard drive bracket: Place the small bracket tabs into the drive screw holes on one side of the drive.
Page 69 See the documentation for your operating system for instructions. 15 Test the hard drive by running the Dell Diagnostics (see page 38). 16 If the drive you just installed is the primary drive, install your operating system on the hard drive.
Page 70: Floppy Drive
Floppy Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. 1 Follow the procedures in "Before You Begin"...
Page 71: Installing A Floppy Drive
2 Remove the floppy drive bracket from the computer: Remove the bracket-securing screw for the floppy drive. Remove the bracket for the floppy drive from the computer. securing screws (4) top bracket screw 3 Remove the floppy drive from the bracket: Remove all four drive-securing screws (two on each side).
Page 72 See the documentation that came with the drive for instructions on installing any software required for drive operation. 11 Enter system setup (see page 82) and update the appropriate Diskette Drive option. 12 Verify that your computer works correctly by running the Dell Diagnostics (see page 38). Removing and Installing Parts power cable...
Page 73: Cd/Dvd Drive
CD/DVD Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. 1 Follow the procedures in "Before You Begin"...
Page 74: Installing A Cd/Dvd Drive
securing screw Installing a CD/DVD Drive 1 If you are installing a new drive, unpack the drive and prepare it for installation. Check the documentation that accompanied the drive to verify that the drive is configured for your computer. If you are installing an IDE drive, configure the drive for the cable select setting. 2 If you are replacing a drive, remove the existing drive (see page 73).
Page 75: Adding A Second Cd Or Dvd Drive
12 Enter system setup (see page 82) and select the appropriate Drive option. 13 Verify that your computer works correctly by running Dell Diagnostics (see page 38). Adding a Second CD or DVD Drive 1 Ensure that the jumper setting on the new drive is set for "cable select" (see the documentation that came with the drive for information).
Page 76 securing screw 4 After the drive is in place, apply pressure to ensure that the drive is fully seated. 5 Use the securing screw that came with the drive to attach the drive to the computer. NOTICE: Match the colored strip on the cable with pin 1 on the drive (pin 1 is marked as "1"). 6 Connect the power cable to the system board (see page 54).
Page 77: Battery
8 Reattach the front panel (see page 64). 9 Replace the computer cover (see page 78). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 10 Connect your computer and devices to electrical outlets, and then turn them on. 11 See the documentation that came with the drive for instructions on installing any software required for drive operation.
Page 78: Replacing The Computer Cover
6 Replace the computer cover (see page 78). NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 7 Connect your computer and devices to electrical outlets, and turn them on. 8 Enter system setup (see page 83) and restore the settings you recorded in step 1.
Page 79: Appendix
Appendix Specifications Processor Processor type Level 1 (L1) cache Level 2 (L2) cache Memory Type Memory connectors Memory capacities Minimum memory Maximum memory BIOS address Computer Information Chip set DMA channels Interrupt levels BIOS chip (NVRAM) ® ® Intel Pentium 4 with HT Technology and Intel Celeron NOTE: Not all Pentium 4 processors support Hyper-Threading...
Page 80 Computer Information (continued) System Clock Video Type Audio Type Expansion Bus Bus type Bus speed connectors connector size connector data width (maximum) Drives Externally accessible: Available devices Internally accessible: Connectors External connectors: Serial Parallel Video Network adapter Appendix integrated network interface capable of 10/100 communication. Intel Pentium 4: 800 MHz Intel Celeron: 533 MHz Integrated Intel Extreme Graphics 2...
Page 81 Connectors (continued) PS/2 (keyboard and mouse) Audio System board connectors: Primary IDE drive Secondary IDE drive Floppy drive CD Audio Controls and Lights Power control Hard-drive access light Link integrity light (on integrated network adapter) Activity light (on integrated network adapter) Diagnostic lights Power...
Page 82: System Setup
Physical Height x width x depth Weight Environmental Temperature: Operating Storage Relative humidity Maximum vibration: Operating Storage Maximum shock: Operating Storage Altitude: Operating Storage System Setup Overview Use system setup as follows: • To change the system configuration information after you add, change, or remove any hardware in your computer •...
Page 83: Entering System Setup
Entering System Setup 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo appears, press <F2> immediately. If you wait too long and the operating system logo appears, continue to wait until you see the ®...
Page 84: System Setup Options
System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed. System System Time System Date Drive Configuration Diskette Drive Primary Master Drive Primary Slave Drive Secondary Master Drive...
Page 85 Boot Sequence Lists the drives in the order by which they boot. • Floppy device - Identifies and defines the floppy drive attached to the FLOPPY connector on the system board. If there is no installed drive, it appears as Floppy device (not installed). •...
Page 86 Integrated Devices Sound Network Interface Controller Mouse Port USB Emulation USB Controller Serial Port #1 Parallel Port Mode Parallel Port I/O Address Diskette Interface Primary Video Controller Onboard Video Buffer Power Management Suspend Mode AC Power Recovery Low Power Mode Appendix Enables or disables the onboard audio controller You can set the NIC to On (default), Off, or On w/ PXE.
Page 87 This section displays available system security options. System Security This option locks the system password field with the setup password. When Password Status the field is locked, the option to disable password security by pressing <Ctrl><Enter> when the computer starts is no longer available. Displays the current status of the system's password security feature as System Password Enabled or Disabled.
Page 88: Boot Sequence
POST Behavior Fastboot Numlock Key OS Install POST Hotkeys Keyboard Errors Boot Sequence This feature allows you to change the boot sequence for devices. Option Settings • Diskette Drive — The computer attempts to boot from the floppy drive. If the floppy disk in the drive is not bootable, if no floppy disk is in the drive, or if there is no floppy drive installed in the computer, the computer generates an error message.
Page 89 3 When F2 = Setup, F12 = Boot Menu press <F12>. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down your computer (see page 47) and try again. The Boot Device Menu appears, listing all available boot devices.
Page 90: Clearing Forgotten Passwords
Clearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 47. 2 Locate the 3-pin password jumper (PSWD) on the system board (see page 54), and attach the jumper plug to pins 2 and 3 to clear the password.
Page 91: Cleaning Your Computer
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 11 Connect your computer and devices to electrical outlets, and turn them on. Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
Page 92: Cds And Dvds
All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell lim- ited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third-party hardware components integrated through CFI for the duration of the computer’s service contract.
Page 93: Definition Of "Third-Party" Software And Peripherals
Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party software and peripherals is provided by the original manufacturer of the product.
Page 94: Fcc Identification Information
Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
Page 95 Tech Support Services Sales Aruba General Support Australia (Sydney) E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com Country Code: 61 Home and Small Business City Code: 2 Government and Business Preferred Accounts Division (PAD) For servers and storage...
Page 96 Country (City) International Access Code Country Code City Code Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.com Country Code: 43 Home/Small Business Sales City Code: 1 Home/Small Business Fax Home/Small Business Customer Care Preferred Accounts/Corporate Customer Care Home/Small Business Technical Support...
Page 97 Country (City) International Access Code Country Code City Code Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) Customer Care (Home Sales/Small Business) Customer Care (med./large business, government) Technical Support (Home Sales/Small Business) Technical Support (med./large bus., government)
Page 98 Country (City) International Access Code Country Code City Code China (Xiamen) Technical Support website: support.dell.com.cn Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Technical Support Fax Technical Support (Dimension™ and Inspiron™) Technical Support (OptiPlex™, Latitude™, and Dell Precision™)
Page 99 Country (City) International Access Code Country Code City Code Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.com Country Code: 420 Technical Support City Code: 2 Technical Support Fax Customer Care Customer Care Fax Switchboard Denmark (Copenhagen) Website: support.euro.dell.com...
Page 100 Country (City) International Access Code Country Code City Code Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: fin_support@dell.com Country Code: 358 E-mail Support (servers): Nordic_support@dell.com City Code: 9 Technical Support Technical Support Fax Relational Customer Care Home/Small Business Customer Care...
Page 101 Country (City) International Access Code Country Code City Code Germany (Langen) Website: support.euro.dell.com International Access Code: 00 E-mail: tech_support_central_europe@dell.com Country Code: 49 Technical Support City Code: 6103 Home/Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large Accounts Customer Care...
Page 102 Country (City) International Access Code Country Code City Code Hong Kong Website: support.ap.dell.com International Access Code: 001 E-mail: apsupport@dell.com Country Code: 852 Technical Support (Dimension™ and Inspiron™) Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and PowerVault™)
Page 103 Country (City) International Access Code Country Code City Code Italy (Milan) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/it/it/emaildell/ Country Code: 39 Home and Small Business City Code: 02 Technical Support Customer Care Switchboard Corporate Technical Support Customer Care Switchboard...
Page 104 Technical Support (Dimension™ and Inspiron™) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision™, OptiPlex™, and Latitude™) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, routers) Technical Support outside of Japan (PDAs,...
Page 105 Macao Technical Support Country Code: 853 Customer Service (Penang, Malaysia) Transaction Sales Malaysia (Penang) Technical Support (Dell Precision, OptiPlex, and Latitude) International Access Code: 00 Technical Support (Dimension and Inspiron) Country Code: 60 Technical Support (PowerEdge and PowerVault) City Code: 4...
Page 106 Relational Sales Home/Small Business Sales Fax Relational Sales Fax Switchboard Switchboard Fax New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail (Australia): au_tech_support@dell.com Country Code: 64 Technical Support (for desktop and portable computers) Technical Support (for servers and storage)
Page 107 Country (City) International Access Code Country Code City Code Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): Country Code: 47 nor_nbk_support@dell.com E-mail Support (desktop computers): nor_support@dell.com E-mail Support (servers): nordic_server_support@dell.com Technical Support Relational Customer Care Home/Small Business Customer Care...
Page 108 Technical Support (Optiplex, Latitude, and Precision) Country Code: 65 Technical Support (PowerEdge and PowerVault) Customer Service (Penang, Malaysia) Transaction Sales Corporate Sales South Africa (Johannesburg) Website: support.euro.dell.com International Access Code: E-mail: dell_za_support@dell.com 09/091 Gold Queue Country Code: 27 Technical Support City Code: 11...
Page 109 International Access Code: 00 E-mail: swe_support@dell.com Country Code: 46 E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com City Code: 8 E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Technical Support Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support...
Page 110 Trinidad/Tobago General Support Turks and Caicos Islands General Support U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) Technical Support (direct/PAD and general)
Page 111 Employee Purchase Program (EPP) Customers Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired U.S. Virgin Islands General Support Venezuela General Support...
Page 112 Appendix...
Page 113: Index
CDs and DVDs, 16 copying DVDs helpful tips, 18 cover cover latch, 51 removing, 52 replacing, 78 Dell contacting, 94 Dell Diagnostics, 38 support policy, 92 support site, 8 Dell Premier Support website, 7 diagnostic lights, 35 diagnostics Dell, 38 lights, 35, 50 display.
Page 114 63 removing, 62 hard drive activity light, 49 installing, 68 problems, 21 removing, 66 hardware Dell Diagnostics, 38 Hardware Troubleshooter, 46 headphone connector, 49 Help and Support Center, 8 help file Windows Help and Support Center, 8 Hyper-Threading, 18...
Page 115 19 blue screen, 25 CD drive, 20 CD-RW drive, 20 computer crashes, 24-25 computer stops responding, 24 Dell Diagnostics, 38 diagnostic lights, 35 drives, 19 DVD drive, 20 e-mail, 21 error messages, 22 general, 24 hard drive, 21...
Page 116 31 sound connectors line-in, 51 line-out, 51 speaker problems, 31 volume, 31 specifications, 79 support contacting Dell, 94 policy, 92 support website, 8 system board, 54 System Restore, 41-42 system setup, 82 entering, 83 options, 84 screens, 83 Index...

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Dimension b110 Dimension 1000

Dell Dimension 1100 Owner's Manual

1 Setting up and Using Your Computer

2 Solving Problems

3 Advanced Troubleshooting

4 Removing and Installing Parts

5 Appendix

Index

Quick Links

Troubleshooting

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Summary of Contents for Dell Dimension 1100

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