Serverguide Problems - IBM 8647 - Eserver xSeries 225 Installation Manual

ServerGuide problems

The following table lists problem symptoms and suggested solutions.
Table 5. ServerGuide Setup and Installation CD
Symptom
ServerGuide Setup and
Installation CD will not
start.
ServeRAID program
cannot view all installed
drives - or - cannot install
NOS.
The Operating System
Installation program
continuously loops.
ServerGuide will not start
your NOS CD.
Cannot install NOS -
option is unavailable.
POST Failing device or
message problem found
201 Memory error
289 Failing DIMM was
disabled
301 and Keyboard and keyboard
303 controller
11xx Serial port error
1162 Serial port configuration
error
1601 BIOS code update
needed
1800 PCI adapter hardware
interrupt
2400 and Video adapter and
2462 memory
00180xxx A PCI adapter requested
a resource that is not
available
012980xx Data for microprocessor
and
012981xx
I9990305 POST could not find an
operating system
Suggested action
v Ensure that the system is a supported server with a startable (bootable) CD-ROM drive.
v If the startup (boot) sequence settings have been altered, ensure that the CD-ROM
drive is first in the startup sequence.
v If more than one CD-ROM drive is installed, ensure that only one drive is set as the
primary drive. Start the CD from the primary drive.
v Ensure that there are no duplicate SCSI IDs or IRQ assignments.
v Ensure that the hard disk drive is connected properly.
Make more space available on the hard disk.
Ensure that the NOS CD you have is supported by the ServerGuide program. See the
ServerGuide Setup and Installation CD label for a list of supported NOS versions.
Ensure that the NOS is supported on your server. If the NOS is supported, either there is
no logical drive defined (ServeRAID systems) or the ServerGuide System Partition is not
present. Run the ServerGuide setup and configuration program, and ensure that setup is
complete.
Suggested action
Verify that your memory is fully seated and installed
properly.
Verify that your memory is correct for your server
and that it is installed properly.
Ensure that the keyboard cable is connected and
nothing is resting on the keyboard keys.
Verify that the serial cable is connected correctly.
Start the Configuration/Setup Utility program and
ensure that the IRQ and I/O port assignments
needed by the serial port are available.
Download and install the latest level of system BIOS
code.
Start the Configuration/Setup Utility program and
verify that the interrupt resource settings are correct.
Call for service.
Start the Configuration/Setup Utility program and
ensure that the resources needed by the PCI
adapter are available.
Download and install the latest level of system BIOS
code.
Install your operating system.
Chapter 6. Solving problems
55