Troubleshooting The Ethernet Controller; Recovering Your Operating System And Preinstalled Software; Recovering The Operating System - IBM 6219 - IntelliStation M - Pro User Manual

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Troubleshooting the Ethernet controller

See the Ethernet controller documentation on the Device Drivers and IBM
Enhanced Diagnostics CD for information about problems that might occur with the
1 Gbps Ethernet controller.

Recovering your operating system and preinstalled software

This section contains instructions for recovering BIOS code, device drivers, the
operating system, and other support software.

Recovering the operating system

Your computer has the Product Recovery program on a hidden partition of the hard
disk. The Product Recovery program reinstalls your operating system and
preinstalled software. The Product Recovery program runs independently of the
operating system.
If you are using FDISK, Disk Management, or another utility to reformat the hard
disk, you might see the partition where the Product Recovery program is stored. Do
not delete this partition; otherwise, the Product Recovery program will be lost.
If your hard disk drive, including the partition where the Product Recovery program
resides, becomes damaged or you replace the hard disk drive, contact IBM to order
the IBM Product Recovery CD to recover your preinstalled operating system,
application programs, and device drivers. See Appendix A, "Getting help and
technical assistance" on page 87 for details.
Attention: The Product Recovery program will erase all files on drive C only. A full
recovery will restore the operating system, device drivers, and applications.
Chapter 5. Solving problems
81

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