Using Supportconfig - Novell LINUX ENTERPRISE SERVER 11 - ADMINISTRATION Administration Manual

2.2 Using Supportconfig

The following sections describe how to use supportconfig with YaST, with the
command line and what other options you have.
2.2.1 Using YaST to Collect Information
To use YaST to gather your system information, proceed as follows:
1 Open the URL
2 Start YaST.
3 Open the Support module.
4 Click on Create report tarball.
5 Select an option from the radio button list. If you want to test it first, use Only
6 Enter your contact information. Use your service request number from
7 The information gathering begins. After the process is finished, continue with
8 Review the data collection and use Remove from Data if you do not need the re-
9 Save your tarball. If you want to upload to the Novell customer center, make
10 Administration Guide
http://www.novell.com/center/eservice
a service request number.
gather a minimum amount of info. Proceed with Next.
(page 10) and enter it into the text field labeled Novell 11 digit service request
number. Proceed with Next.
Next.
spective filename. Continue with Next.
sure Upload log files tarball into URL is activated. Finish the operation with
Next.
and create
Step 1