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The team assimilates test results into a safety report that can also include:
•
Feedback submitted by site owners, which might include descriptions of safety precautions used by
the site or responses to user feedback about the site.
•
Feedback submitted by site users, which might include reports of phishing scams, bad shopping
experiences, and selling services that can be obtained without cost from other sources.
•
Additional analysis by McAfee professionals.
Safety icons and balloons protect during searches
When users type keywords into a popular search engine such as Google, Yahoo!, MSN, Ask, or
AOL.com, color-coded safety icons appear next to sites listed in the search results page.
(Green, checkmark)
(Yellow, exclamation point) Tests revealed some issues users should know about. For example,
(Red, x)
(Red, bar)
(Gray, question mark)
Placing the cursor over an icon displays a safety balloon that summarizes the safety report for a site.
Click Read site report for a detailed safety report.
Using site safety balloons
Use this task to view additional information available through a site's safety icon listed in a search
results page.
Task
Hold the cursor over the site's safety icon. A safety balloon displays a high-level summary of the
1
site's safety report.
For additional details, either:
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• Click Read site report in the safety balloon to view details of the site's safety report.
• Click Troubleshoot to test the connection to the SiteAdvisor server when a communication error
occurs. No rating for a site might be caused by a broken Internet connection or a problem with
the SiteAdvisor server where ratings information is stored.
Testing communication problems
Use this task from a client computer to determine why browser protection is not communicating with
the SiteAdvisor server that provides safety ratings information.
Communication problems are indicated by a gray SiteAdvisor menu button with disconnected cables.
Using Browser Protection and Web Filtering
Safety icons and balloons protect during searches
Tests revealed no significant problems.
the site tried to change the testers' browser defaults, displayed
popups, or sent them a significant amount of non-spam email.
Tests revealed some serious issues that users should consider
carefully before accessing this site. For example, the site sent testers
spam email or bundled adware with a download.
This site is blocked by a policy option.
This site is unrated.
McAfee Total Protection Service 5.1.5 Product Guide
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