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5
Using Firewall Protection
Frequently asked questions
Questions about policies
This section includes questions about using firewall protection policies.
How can I prevent popup prompts from appearing when unrecognized programs
are detected?
Firewall protection prompts users for a response to an Internet application detection when set to
Prompt mode. To prevent popups, select Protect or Report mode. For highest protection, select Protect
to automatically delete unrecognized Internet applications.
Can I add allowed Internet applications to the McAfee Default policy?
No. However, you can create a new policy and add them. When you click Add Policy on the Policies page
of the SecurityCenter, the new policy is prepopulated with the McAfee Default policy settings. Specify
a name for the new policy, save it, and then add allowed Internet applications as needed.
Questions about general firewall protection
This section includes questions about using general firewall protection features.
Is it okay to run the Windows firewall and Total Protection Service firewall
protection at the same time?
We recommend that you disable the Windows firewall when firewall protection is running. (It is
disabled automatically when firewall protection is installed.)
If both firewalls are enabled, firewall protection lists only a subset of the blocked IP addresses in its
report, Inbound Events Blocked by the Firewall. The Windows firewall blocks some of these addresses;
however, it does not report them because event logging is disabled in the Windows firewall by default.
If both firewalls are enabled, you must enable Windows firewall logging to be able to view a list of all
blocked IP addresses. The default Windows firewall log is C:\Windows\pfirewall.log. In addition, there
will be some duplication of status and alert messaging.
I blocked Internet Explorer on a client computer, and then temporarily disabled
firewall protection. When I re-enabled firewall protection, why was Internet
Explorer no longer blocked?
Firewall protection uses Internet Explorer to update product components. Whenever you enable
firewall protection, Internet Explorer is given full access to check for updates.
McAfee Total Protection Service 5.1.5 Product Guide
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