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5
Using Firewall Protection
Frequently asked questions
5
If you want to monitor the inbound communications that firewall protection has blocked, select the
Report blocked events policy option, then check the Inbound Events Blocked by Firewall report regularly.
6
Use "learn" mode to identify which Internet applications to allow. This ensures that no applications
required for your business are blocked before you have the opportunity to authorize their use. Then
change the protection mode to Protect.
7
If particular types of suspicious activity are occurring frequently or certain computers appear
vulnerable, update the policy to resolve these issues.
•
Ensure that firewall protection is enabled.
•
Carefully specify the environment where client computers are used. For users with mobile
computers, ensure that they know how to select the correct connection type each time their
environment changes and that their policy allows them to do so.
•
Before installing firewall protection on a server, ensure that the server's system services and
Internet applications are configured correctly. If there is a possibility that firewall protection
might be installed when no user is present to monitor the installation, disable the policy setting
for Automatically install the desktop firewall on all computers using this policy.
•
When running firewall protection on a server, ensure that system service ports are configured
correctly to prevent disruption of system services. Ensure that no unnecessary ports are open.
•
For maximum protection, set firewall protection to Protect mode to automatically block suspicious
activity.
8
If your account includes computers that are operated in multiple environments, such as in the
office and in unsecured public networks, update the policy appropriately.
•
Configure policy options that allow users to select their connection type to match their
environment. Be sure they know when and how to select the appropriate connection type.
•
If you configure custom connections that include IP addresses, specify ranges of IP addresses
appropriate for all their working environments.
Frequently asked questions
This section includes questions asked by administrators and client computer users that are related to
using features of firewall protection.
•
Policies
•
General issues
106
McAfee Total Protection Service 5.1.5 Product Guide
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