Safety Icons And Balloons Protect During Searches; Using Site Safety Balloons; Testing Communication Problems - McAfee TSA00M005PAA - Total Protection Service Product Manual

Using Browser Protection and Web Filtering

Safety icons and balloons protect during searches

Safety icons and balloons protect during searches
When users type keywords into a popular search engine such as Google, Yahoo!, MSN,
Ask, or AOL.com, color-coded safety icons appear next to sites listed in the search
results page:
(Green, checkmark)
(Yellow, exclamation point)
(Red, x)
(Red, bar)
(Gray, question mark)
Placing the cursor over an icon displays a safety balloon that summarizes the safety
report for a site. Click Read site report for a detailed safety report.

Using site safety balloons

Use this task to view additional information available through a site's safety icon
listed in a search results page.
Task
1 Hold the cursor over the site's safety icon. A safety balloon displays a high-level summary
of the site's safety report.
2 For additional details, either:
• Click Read site report in the safety balloon to view details of the site's safety report.
• Click Troubleshoot to test the connection to the SiteAdvisor server when a
communication error occurs. No rating for a site might be caused by a broken Internet
connection or a problem with the SiteAdvisor server where ratings information is stored.

Testing communication problems

Use this task from a client computer to determine why browser protection is not
communicating with the SiteAdvisor server that provides safety ratings information.
Communication problems are indicated by a gray SiteAdvisor menu button with
disconnected cables.
Before you begin
Be sure that the option for showing safety balloons is enabled. This option is available on the
SiteAdvisor menu.
McAfee Total Protection Service Product Guide
Tests revealed no significant problems.
Tests revealed some issues users should know about. For example,
the site tried to change the testers' browser defaults, displayed
popups, or sent them a significant amount of non-spam email.
Tests revealed some serious issues that users should consider
carefully before accessing this site. For example, the site sent
testers spam email or bundled adware with a download.
This site is blocked by a policy option.
This site is unrated.
103