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Using the Client Software
Total Protection Service client software is installed on each computer you want to protect.
When installation is complete, the computer is added to your Total Protection Service account
automatically. The software then runs in the background to download updates to the computer, protect
the computer from threats, and send detection data to the SecurityCenter for use in administrative
reports.
Typically, users have little interaction with the client software unless they want to manually scan for
threats. User tasks are documented in the online user help on client computers.
As an administrator, you can use the SecurityCenter website to configure settings and monitor
detections for the client computers on your account. Occasionally, you might work directly on a client
computer by using the tasks described in this section.
Contents
How to access the client software
Types of client software updates
Performing setup and maintenance tasks
Frequently asked questions
Error messages
How to access the client software
Total Protection Service has two visual components through which users interact with the client software.
•
An icon that appears in the Windows system tray.
•
A console that displays the current protection status and provides access to features.
You, the administrator, determine which components appear by configuring policy options on the
SecurityCenter website and assigning them to client computers. The options are:
•
Icon only, which allows users to access only the menu options. They can view the status of the
software (for example, when downloads are occurring) and perform manual updates.
•
Icon and protection status summary, which allows users to access a limited set of features.
•
Icon and full console, which allows users to access all features. This is the default setting.
McAfee Total Protection Service 5.1.5 Product Guide
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