IBM 4610-TM6 - SureMark Printer TM6 Two-color Thermal Transfer User Manual page 95

August 24, 2004
Table 3. Troubleshooting – Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4 (continued)
If the problem is...
Document insert station is not
printing
Scanned images streaked, too
light, or too dark
Notes:
1. Record all symptoms before calling for service.
2. If you receive software error messages, refer to the application program's
3. Call your service representative.
Here's what to do...
v Check the paper path.
v Check to see if the ribbon is installed correctly.
v Change the ribbon, go to "Ribbon loading" on page 51.
v Clean the scanner window. Go to "Document scanner cleaning (Model TI8)"
on page 58.
v Calibrate the scanner. Go to "Document scanner calibration (Model TI8)" on
page 59
v Clean or replace the registration plate.
software manual.
Chapter 5. Testing and problem analysis (Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4)
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