Offline Tests; Customer Receipt Test; Document Insert Test - IBM 4610-TM6 - SureMark Printer TM6 Two-color Thermal Transfer User Manual

2. Check the status of the Printer Ready indicator:
3. If the POST fails or if you suspect problems with your system, see "Problem
4. See "Offline tests" and run the offline tests. If the offline tests fail or you suspect

Offline tests

The following offline tests are used as diagnostic tools to ensure the printer is
operating correctly.

Customer receipt test

1. Press and hold both buttons to enter offline mode. When the printer ready
2. Press and release the customer receipt feed button to start this test.
3. See Figure 32 on page 63 and verify that your printer has printed correct

Document insert test

1. Insert a document in the document insert station. The document present
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SureMark Printers User's Guide
Printer ready indicator ON:
The power-on self-test completed successfully.
Printer ready indicator OFF or blinking:
The POST failed.
determination" on page 66.
problems with your system, see "Problem determination" on page 66.
indicator begins blinking, release both buttons.
information for your model and configuration:
v MICR reader enabled and check flipper enabled (Model TI2, TI4, TI8, or TG4)
v Double-byte character sets enabled (Model TI5 and TG5)
v RS-232 or RS-485 serial interface or USB interface
v 2M card with user flash storage enabled (Model TI3, TI4, TI8, TG3, and TG4)
v 2M card in single-byte mode (Model TI5 and TG5)
v Applicable parameters for RS-232 communications:
– 9600 or 19 200 baud rate
– DTR/DSR or XON/XOFF control
v A solid line should appear as the last line of the test pattern.
If any characters that appear in Figure 32 on page 63 are missing from the test
pattern that you print, or if the solid line is missing, go to "Problem
determination" on page 66.
indicator should come on.
If the document present indicator does not come on, realign the document.
August 24, 2004
Printer Ready LED
Customer Receipt Feed Button
Document Present LED
Document Feed Button