Appendix D: Getting Help - Intel SC5600LX - Server Chassis - Tower Service Manual

Appendix D: Getting Help

World Wide Web
http://support.intel.com/support/motherboards/server/chassis/SC5600/
If you encounter an issue with your server platform, please follow these steps to
obtain support on your product.
1. Get connected to our
latest and most complete technical support information on all Intel Enterprise Server
and Storage Platforms. Information available at the support site includes:
Latest BIOS, firmware, drivers and utilities
•
Product documentation, installation and quick start guides
•
Full product specifications, technical advisories and errata
•
Compatibility documentation for memory, hardware add-in cards, chassis support
•
matrix, and operating systems
Server and chassis accessory parts list for ordering upgrades or spare parts
•
A searchable knowledgebase to search for product information throughout the
•
support site
2. Send an email to Intel's technical support center using the following online form if you
still cannot obtain a solution to your issue.
3. Lastly, you can contact an Intel support representative using one of the following
support phone numbers. Charges may apply. Intel customer support suggests filling
out the issue report form
Intel now offers Channel Program members around-the-clock
support+ on Intel
®
Intel Server Management.
Warranty Information
Connect to Intel's website to obtain warranty information.
+ Requires login to the Reseller Site to obtain the 24x7 Number.
Server
Intel® Chassis SC5600 Service Guide
support web page for 24x7 support when you need it to get the
to better service the issue.
®
server boards, server chassis, server RAID controller cards, and
Appendix D: Getting Help
24x7 technical phone
97