Chapter 21 Troubleshooting; Problems Starting Up The Zyair; Problems With Console Port Access; Table 64 Troubleshooting The Start-Up Of Your Zyair - ZyXEL Communications ZYAIR G-5100 User Manual

This appendix covers potential problems and possible remedies. After each problem
description, some instructions are provided to help you to diagnose and to solve the problem.

21.1 Problems Starting Up the ZyAIR

Table 64 Troubleshooting the Start-Up of Your ZyAIR

None of the inline
power injector's LEDs
turn on when I
connect it.
The ZyAIR reboots
automatically
sometimes.

21.2 Problems with Console Port Access

Table 65 Troubleshooting Console Port Access

PROBLEM CORRECTIVE ACTION
I cannot
access the
ZyAIR via
the console
port.

Chapter 21 Troubleshooting

Make sure you are using the supplied inline power injector and that it is
connected to an appropriate power source. Check that the power source is
turned on.
If the problem persists, you may have a hardware problem. In this case, you
should contact your local vendor.
The supplied power to the ZyAIR is too low. Check that the ZyAIR is receiving
enough power.
Make sure the power source is working properly.
1. Check to see if the ZyAIR is connected to your computer's console port.
2. Check to see if the communications program is configured correctly. The
communications software should be configured as follows:
VT100 terminal emulation.
9,600 bps is the default speed on leaving the factory. Try other speeds in case the speed
has been changed.
No parity, 8 data bits, 1 stop bit, data flow set to none.
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