Common Windows Problems - Ricoh Aficio BP20 User Manual

Problem
"File in Use" message
appears during installation.
"Error Writing to LPTx"
message appears.
"General Protection Fault",
"Exception OE", "Spool32",
or "Illegal Operation"
messages appear.
N : Refer to the Microsoft Windows 9x/Me/NT 4.0/2000/XP User's Guide that came
OTE
with your PC for further information on Windows error messages.
6.22 S
OLVING PROBLEMS
LED pattern
The toner cartridge is empty. Remove the old
toner cartridge and install a new one. See
"Installing the Toner Cartridge" on page 2.4.
Online/Error
LED blinks
orange
The installed toner cartridge is not designed
for your printer. Use a approved toner
cartridge.
Online/Error
LED blinks
orange and red
alternately

Common Windows Problems

Exit all software applications. Remove all software from the
StartUp Group, then restart Windows. Reinstall the printer
driver.
• Ensure that the cables are connected correctly, and the
printer is on.
• If bi-directional communication is not turned on in the
driver, it will also cause this message.
Close all other applications, reboot Windows, and try
printing again.
Possible Problems and Solutions
Possible Cause and Solution