DataCard RP90 User Manual
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DataCard RP90 User Manual

DataCard RP90 User Manual

Card printer and laminator
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RP90 Plus E Card Printer and RL90 Card Laminator:

User Guide

June 2008
Part Number 570024-002 Rev B

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Summary of Contents for DataCard RP90

  • Page 1: User Guide

    RP90 Plus E Card Printer and RL90 Card Laminator: User Guide June 2008 Part Number 570024-002 Rev B...

  • Page 2: Trademark Acknowledgments

    Please do not attempt to operate or repair this equipment without adequate training. See “Safety” on page vi for the basic safety tips to ensure safe operation and maintenance of this equipment. Regulatory compliance These Datacard Group products conform to regulatory requirements as specified in North America, Europe, and “ Asia. See “Regulatory compliance”...

  • Page 3: Table Of Contents

    Printer Status tab ........26 RP90 Plus E and RL90 User Guide...
  • Page 4 Ink ribbon ........68 RP90 Plus E and RL90 User Guide...
  • Page 5 Notice to Users of Printers Equipped with Contactless Smart Card ......82 RP90 Plus E and RL90 User Guide...

  • Page 6: Liability Statement

    Liability statement This Datacard® product has been built to the high standards of DataCard Corporation Corporation (doing business as Datacard Group). Please note and heed the WARNING and CAUTION labels that have been placed on the equipment for your safety. PLEASE DO NOT ATTEMPT TO OPERATE OR REPAIR THIS EQUIPMENT WITHOUT ADEQUATE TRAINING.

  • Page 7: Introduction

    Who to call for assistance If you work with a Datacard-authorized dealer, distributor, or value-added reseller, contact them for assistance. A value-added reseller provides the RP90 Plus E printer and optional RL90 laminator as part of an overall system. If any contents of the box are missing, contact your Datacard-authorized dealer, distributor or reseller.

  • Page 8: About The Printer

    About the Printer The Datacard® RP90 Plus E card printer uses retransfer printing technology to produce high-quality, edge-to-edge printing on one or both sides of a variety of PVC and non-PVC card surfaces, including contact and contactless smart cards. The retransfer printing process uses two ribbon types –a color ink ribbon and a retransfer film.

  • Page 9: The Inside Of The Printer

    Card stacker receptacle Card cleaning rollers Jog lever Card bracket RP90 Plus E and RL90 User Guide Holds the retransfer film. Press to release and remove the retransfer film cartridge. Holds the ink ribbon. Cards removed from the print area exit here. If the optional RL90 laminator is installed, cards exit the printer and enter the laminator here.

  • Page 10: The Back Of The Printer

    Used to connect the optional laminator module or other optional equipment. Not used at this time. CAUTION: laminator are powered on. CAUTION: printer is also connected to the power cord. About the Printer RP90 Plus E and RL90 User Guide...

  • Page 11: About The Laminator

    The Datacard® RL90 card laminator is an optional laminating module that works with the RP90 Plus E printer to add topcoat or patch material to printed cards. Holographic laminating material is also available for added security and tamper resistance. A printed card can be laminated manually by simply inserting it into the laminator, or automatically by transferring the printed card from the RP90 Plus E printer to the laminator module.
  • Page 12 About the laminator RP90 Plus E and RL90 User Guide...

  • Page 13: Using The Printer

    Using the printer This section describes how to perform basic tasks required to operate the Datacard® RP90 Plus E printer and the Datacard® RL90 card laminator. It describes how to: Load supplies “Load cards” on page 8 • • “Load ink ribbon” on page 9 “Load retransfer film”...

  • Page 14: Load Supplies

    Slide the card bracket back into position carefully so cards are not disturbed and your fingers do not get pinched. Close the card hopper. Magnetic stripe card orientation Load Supplies Smart card chip orientation RP90 Plus E and RL90 User Guide...

  • Page 15: Load Ink Ribbon

    • page 68 for more information about ink ribbon supply. RP90 Plus E and RL90 User Guide Slide the door latch to the right and open the printer door. Press the ink ribbon cartridge eject button to remove the orange cartridge.

  • Page 16: Load Retransfer Film

    Turning the supply and take-up knobs will help maintain the proper tension. Replace the loaded retransfer film cartridge in the printer until it clicks into position. Close the printer door. Load Supplies RP90 Plus E and RL90 User Guide...

  • Page 17: Load Laminate

    “Laminator material” on • page 68 for more information about laminating material. RP90 Plus E and RL90 User Guide Open the laminator door by pulling the top of the door toward you. Press the laminator cartridge eject button and remove the laminator cartridge carefully.

  • Page 18: Power On

    The card stacker is attached to the printer or to the optional laminator. • Make sure cards and all other supplies are loaded. See Supplies” on page 8 for more information. Power on “Load RP90 Plus E and RL90 User Guide...

  • Page 19: Optional Laminator Connection

    Optional laminator connection RP90 Plus E and RL90 User Guide When using the optional RL90 laminator, check the following: • The optional laminator cable is securely connected to the printer and the laminator. • The power cord is connected to the laminator and appropriate grounded power source.

  • Page 20: Power On The Laminator

    The LCD panel shows "Ready" and the Ready light is steady green when the laminator is ready to process cards. Power on RP90 Plus E and RL90 User Guide...

  • Page 21: Power On The Printer

    LCD sequence on printer startup RP90 Plus E and RL90 User Guide Press the “|" symbol on the power switch. The printer powers on. The LCD panel shows the firmware version and the printer begins initializing.

  • Page 22: Prepare To Print Cards

    Std (1000/roll). Selections of 250 and 750 are not available at this time. Press the ENTER key. Press EXIT twice to return to the "Ready" display. Prepare to print cards RP90 Plus E and RL90 User Guide...

  • Page 23: Initialize The Retransfer Film

    Initialize the patch or topcoat material (optional RL90 laminator only) RP90 Plus E and RL90 User Guide Press the RESET key on the control panel. The LCD display reads "Initialize OK?"...

  • Page 24: Printing Cards

    (usually, use the Print button). The printer driver receives data for each card, prepares the card for printing, and sends each card to the printer. Printing cards ID Works identification software. ® ® RP90 Plus E and RL90 User Guide...

  • Page 25: Print From A Pc Application

    — Set margins to zero for edge to edge printing. Format and save the card information. Select the Datacard RP90 Plus E U1 printer from the Print dialog box. Datacard RP90 Plus E U1 is the default name of the printer. Your printer may have a different name.
  • Page 26 Printing cards RP90 Plus E and RL90 User Guide...

  • Page 27: Viewing And Changing

    “About the Printer LCD panel” on page 35 — “Using the Printer LCD panel” on page 36 — “About the Laminator LCD panel” on page 41 — “Using the Laminator LCD panel” on page 42 — RP90 Plus E and RL90 User Guide...

  • Page 28: Printing Preferences

    Choose Start from the Windows task bar. Choose Settings and then Printers (and Faxes). The Printers (and Faxes) window opens. Click once on the Datacard RP90 Plus E printer icon to select it. — The driver must be installed for the printer icon to be present.
  • Page 29 Encode tab). You can also specify whether to rotate the card after an encoding step. “Magnetic Stripe Encoding” on page 77 more information on encoding magnetic stripes. RP90 Plus E and RL90 User Guide...

  • Page 30: Printing Properties

    Choose Settings and then Printers (and Faxes). The Printers (and Faxes) window opens. Click once on the Datacard RP90 Plus E U1 printer icon to select it. — The driver must be installed for the printer icon to be present.

  • Page 31: Status Monitor

    — From the Windows task bar, choose Start>Programs>RP90 Plus E Status Monitor. — For Windows XP and 2000, right-click the RP90 Plus E Status Monitor icon — For Windows Vista, right-click the RP90 Plus E Status Monitor icon and — The first time you start the Status Monitor on Windows Vista, a Windows Security Alert dialog box might appear.

  • Page 32: Close The Status Monitor

    • The printer name. If more than one printer is installed, choose the printer to work with using Printer Name to search for additional RP90 Plus E printers. The information changes automatically when you choose another printer. • An estimate of the cards remaining in the card hopper.

  • Page 33: Printer Setting Tab

    — Cooling Time which sets the time in seconds to wait until the retransfer film peels off from the card after retransfer. The default value is 0. RP90 Plus E and RL90 User Guide Icon Color Meaning Yellow The printer power is not switched on.

  • Page 34: Retransfer Tab

    Make sample cards to verify settings before using the new settings. Reset button Enter button to initialize the Reset button button to initialize the Enter button. state for about 10 minutes while Status Monitor Ready RP90 Plus E and RL90 User Guide...

  • Page 35: Media Setting Tab

    Print on one side of thin cards. Do not print on both sides. • RP90 Plus E and RL90 User Guide Reasons for ink recognition error and the solutions The data for the ink ribbon is incorrect. Replace the ink ribbon and try again.

  • Page 36: Property Tab

    Printer Select tab The Printer Select tab shows: The currently selected printer. • If more than one RP90 Plus E printer is • installed on the PC, you can change the printer for which information is displayed by choosing it from the Current Printer list. The Status Monitor will communicate with the printer to update information.

  • Page 37: Others Tab

    01039000 Feed Jam happens. Please unset the card tray and remove the card after turning off the printer power. RP90 Plus E and RL90 User Guide “Printer Status tab” Solution • Make sure that the host PC and the printers are connected properly with a USB cable.
  • Page 38 3 Switch on the printer power. 1 Turn the printer power switch off and then on. 2 If the error happens again, call for service. RP90 Plus E and RL90 User Guide Status Monitor to remove “Mending...
  • Page 39 The temperature of Retransfer Roller is too hot. Please turn off the printer power till it becomes cool enough. RP90 Plus E and RL90 User Guide 1 Turn the printer power switch off and then on. 2 If the error happens again, call for service.
  • Page 40 9 2 Press RESET and then ENTER to initialize the printer. 3 Initialize the new roll of ink ribbon as described “Initialize the ink ribbon” on page 16 RP90 Plus E and RL90 User Guide Status Monitor “Load...

  • Page 41: Using The Lcd Menus

    Enter Arrow Keys Exit LCD Display RP90 Plus E and RL90 User Guide The printer is ready and waiting to print cards. The printer is receiving data. The printer stopped due to error, initialization or preheat mode, or operator setting preferences.

  • Page 42: Using The Printer Lcd Panel

    “Cleaning the card feed rollers magnetic stripe cards. See and heat roller” on page 45 head” on page 46 for the steps to follow. RP90 Plus E and RL90 User Guide Using the LCD menus “Status Monitor” on “Cleaning the magnetic...
  • Page 43 Bend Remedy Temp Level Speed Cooling time RP90 Plus E and RL90 User Guide Function Displays the type of ink ribbon that is loaded in the printer. Datacard supports YMCK and YMCKK ink ribbons. (The printer detects the type of ink ribbon; it cannot be set.) See your dealer regarding support for YMCKPO ink ribbon.
  • Page 44 Choose from -2 (slower) to +2 (faster) to set the bend remedy “Bend remedy” on page 56 speed. See information. Set the cooling time from 0 (None) to 15 seconds. RP90 Plus E and RL90 User Guide Using the LCD menus for more...
  • Page 45 Shows the current IP Address of the printer. Assign the Network Name of the printer. Change this name when more than one RP90 Plus E printer is connected to the network. Choose from the names supplied. If you set up a network printer on the PC using a USB connection, this name can be the name that you assigned from the PC.
  • Page 46 LCD panel. The transport mode is cancelled when the printer is powered back on. “Preparing the printer and laminator for transport” on page 48 for information on preparing the printer for transporting it. RP90 Plus E and RL90 User Guide Using the LCD menus...

  • Page 47: About The Laminator Lcd Panel

    MENU ENTER EXIT RESET/ RP90 Plus E and RL90 User Guide The laminator is ready. The laminator busy. The laminator stopped because of an error, initialization or preheating is in progress, or the operator is using the LCD panel to set preferences.

  • Page 48: Using The Laminator Lcd Panel

    See laminator” on page 49 for more information. Displays settings sent from the PC when the RL90 is connected through an RP90 Plus E printer to a PC. RP90 Plus E and RL90 User Guide “Cleaning the...

  • Page 49: Taking Care Of Your Printer

    Cleaning the laminator “Run a laminator cleaning card” on page 49 • • “Cleaning the laminator cartridge” on page 50 “Laminator fan filter” on page 50 • RP90 Plus E and RL90 User Guide ® RL90 card laminator for optimal ®...

  • Page 50: Cleaning The Printer

    Cleaning the printer Cleaning the printer This section provides information on proper care and cleaning of the RP90 Plus printer. It also includes recommendations on how often to clean and replace components. Cleaning the card cleaning rollers Tips – Card cleaning roller The card cleaning rollers are located inside the card hopper and clean lint and other debris from the cards before printing.

  • Page 51: Cleaning The Card Feed Rollers And Heat Roller

    RP90 Plus E and RL90 User Guide The heat roller provides the heat used during the retransfer process. The card feed rollers move the card inside the printer. See page 51 to find the location of the rollers.

  • Page 52: Cleaning The Magnetic Head

    Close the card hopper and press the ENTER key on the LCD panel. When the cleaning card is discharged, power off the printer, wait ten seconds, and power back RP90 Plus E and RL90 User Guide...

  • Page 53: Cleaning The Thermal Head

    Cleaning printer fan filters RP90 Plus E and RL90 User Guide The thermal head assembly should be cleaned once every ten rolls of retransfer film. Begin with the printer (and optional laminator) powered off.

  • Page 54: Preparing The Printer And Laminator For Transport

    Note: If the printer will not be used for a week or more, cover the printer with the plastic shipping bag to keep dust and other debris out of the printer. “Using the RP90 Plus E and RL90 User Guide...

  • Page 55: Cleaning The Laminator

    RP90 Plus E and RL90 User Guide Most card jams are caused by dirty rollers. Clean the laminator at the same time that you clean the printer. If you are using the laminator as a stand-alone unit, clean the laminator every 1,000 cards.

  • Page 56: Cleaning The Laminator Cartridge

    Cleaning the laminator cartridge Laminator fan filter The laminator cartridge can collect debris and dust during lamination and supply loading. Clean the cartridge every 1,000 cards. Open the laminator door by pulling the top of the door toward you. Press the laminator cartridge eject button to remove the laminator cartridge.

  • Page 57: Messages

    “Printer roller layout” on page 51 • “Printer error recovery” on page 52 • “Printer LCD messages” on page 58 • “Laminator error recovery” on page 62 • • “Laminator LCD messages” on page 65 Printer roller layout RP90 Plus E and RL90 User Guide...

  • Page 58: Printer Error Recovery

    Remove the fallen card. — Push the cleaning roller module back into position. Replace and close the card hopper. Press the RESET and then the ENTER key to initialize the printer. RP90 Plus E and RL90 User Guide...

  • Page 59: Turnover Jam

    Wear a glove when rotating the turnover table. RP90 Plus E and RL90 User Guide If a card jams in the card turnover section, “Jam (Turnover)” is displayed on the LCD panel. To remove the jammed card: Slide the door latch to the right and open the printer door.

  • Page 60: Retransfer Section Jam

    Use the jog lever to turn the jog dial counterclockwise until the card can be removed. Remove the card. Replace the retransfer film cartridge and initialize the retransfer film as described in “Initialize the retransfer film” on page 17 RP90 Plus E and RL90 User Guide...

  • Page 61: Mending Broken Ink Ribbon Or Retransfer Film

    Mending broken ink ribbon or retransfer film RP90 Plus E and RL90 User Guide If the ink ribbon or retransfer film breaks, “Media Broken” is displayed on the LCD panel. Broken ink ribbon is shown in the following example; repairing broken retransfer film uses the same steps.

  • Page 62: Bend Remedy

    Set the cooling time from zero to 15 seconds using the up and down arrow keys. Press the ENTER key to confirm the value. Press the RESET and then the ENTER key to initialize the printer. “Bend RP90 Plus E and RL90 User Guide...

  • Page 63: Bend Remedy Laminator Settings

    Bend remedy laminator settings RP90 Plus E and RL90 User Guide When the laminated card warps concave, the printer bend remedy settings should be effective in correcting the problem. See settings” on page 56 on the previous page. If the laminated card warps convex, set the printer Bend Remedy> Temp Level to Off and set the laminator’s...

  • Page 64: Printer Lcd Messages

    1 Press RESET, and then ENTER to initialize the printer. 2 Remove the jammed card from the retransfer section. 3 Check that the card stacker is securely attached to the stacker receptacle. An incorrectly mounted card stacker can cause discharge jams. RP90 Plus E and RL90 User Guide...
  • Page 65 2 The card hopper is open or has been removed. Door Open The printer door is open. RP90 Plus E and RL90 User Guide Solution 1 Repair the retransfer film as described in “Mending broken ink ribbon or retransfer film” on page 55 2 Press RESET, and then ENTER to initialize the printer one ribbon panel.
  • Page 66 Turn the power switch off and then on again. Call for service if the problem persists. Turn the power switch off and then on again. Call for service if the problem persists. RP90 Plus E and RL90 User Guide “Initialize...
  • Page 67 External unit communications error. EXT 2 Communicate The laminator communication is lost. RP90 Plus E and RL90 User Guide Solution 1 Check the orientation of magnetic stripe cards in “Load cards” on the card hopper as described in page 8 2 Press RESET, and then ENTER to initialize the printer.

  • Page 68: Laminator Error Recovery

    Remove the jammed card. The area around the heat roller is very hot. Be careful when removing a jammed card. RP90 Plus E and RL90 User Guide...
  • Page 69 RP90 Plus E and RL90 User Guide Inspect the cartridge: — If the material on the cartridge is in one piece: — Turn the cartridge take-up knob counter-clockwise until all damaged material is wound neatly on the take-up spool. — If the material is split or broken: —...

  • Page 70: Patch Position

    Insert the cartridge, close the door, and power on the laminator. Press the Reset button to initialize the supply material. Laminate a card to verify the new position. to use the Film Position setting. RP90 Plus E and RL90 User Guide...

  • Page 71: Laminator Lcd Messages

    HR is too hot! The heat roller is too hot for the cleaning operation. RP90 Plus E and RL90 User Guide Solution Turn the laminator’s power switch off, and then back on to initialize the laminator.
  • Page 72 LCD Message Possible Cause HR Cam Heater Cam error. Heater Err The heater temperature does not increase. HR Overheat Heat roller temperature is too high. Temp Sensor The heat roller temperature sensor is not working. Memory Err There is an internal memory error.

  • Page 73: Supplies

    Supplies This section outlines the recommended supplies to use with the Datacard RP90 Plus E card printer and the Datacard ® laminator. “Ink ribbon, retransfer film, and laminator material” on page 68 • “Cards” on page 68 • “Cleaning supplies” on page 69 •...

  • Page 74: Ink Ribbon, Retransfer Film, And Laminator Material

    Card success depends on the manufacturer and card construction. This section describes specifications and quality guidelines for card stock to use with the RP90 Plus E printer and the RL90 laminator. For best results, use high-quality card stock that meets the specifications and recommendations described in this section.

  • Page 75: Card Size

    Cleaning card Magnetic head cleaning card Card cleaning rollers Printer fan filters Laminator fan filter RP90 Plus E and RL90 User Guide 3.375 inches 2.125 inches 0.010 or 0.030 inches 0.25 or 0.762 mm 0.030 is the printer’s default setting. Contact your service provider before using 0.010in (0.25mm) thick cards.
  • Page 76 RP90 Plus E and RL90 User Guide...

  • Page 77: Site Requirements

    Site requirements This section describes the operating environment recommended for your Datacard RP90 Plus E card printer and Datacard ® It describes “Site guidelines” on page 72 • “Operating environment” on page 72 — — “Ventilation clearance” on page 73 “Storage Environment for supplies”...

  • Page 78: Site Guidelines

    Consider the following recommendations if you need to move or relocate your printer. Relative humidity: 35% to 70% Temperature: 59° F to 86° F (15° C to 30° C) RP90 Plus E and RL90 User Guide...

  • Page 79: Ventilation Clearance

    Ventilation clearance Storage Environment for supplies RP90 Plus E and RL90 User Guide To ensure proper ventilation to the printer and laminator, maintain minimum clearance distances as shown. Sides: 8” (20mm) Back: 4” (10mm) • Keep paper and foreign materials off the printer.

  • Page 80: Printer Specifications

    100-120VAC or 220-240VAC (±10%) Current dissipation: 7.0A for 100V system and 5.0A for 200V system Weight: 48.4 lbs (22kg) (Standard unit excluding built-in magnetic encoder) Sound level: less than 70dB(A) according to DIN45635, part 19 (EN27779). RP90 Plus E and RL90 User Guide...

  • Page 81: Laminator Specifications

    INLET switch, located on the back of the laminator, is set for your input voltage. RP90 Plus E and RL90 User Guide Transfer method Halogen lamp built-in heat roller method Transfer time 20 seconds. The time varies according to settings.
  • Page 82 RP90 Plus E and RL90 User Guide...

  • Page 83: Magnetic Stripe Encoding

    Magnetic Stripe Encoding This section provides information about encoding magnetic stripe data. It includes: “Inline Encoding” on page 78 • “Character Code Table” on page 79 • RP90 Plus E and RL90 User Guide...

  • Page 84: Inline Encoding

    Magnetic stripe data must be on the first page of the card data. Example Maximum character code Character table Length 7 unit (bit) code 6 unit (bit) code 4 unit (bit) code 4 unit (bit) code page 79 can be included. Using other RP90 Plus E and RL90 User Guide...

  • Page 85: Character Code Table

    Do not use these characters as encoding data; They are reserved for use by the driver as start or end sentinels. 4 unit code (TTS & ABA) 6 unit code (IATA) 7 unit code (JIS) RP90 Plus E and RL90 User Guide “ & ‘ 4-unit code 6 unit code...
  • Page 86 Character Code Table RP90 Plus E and RL90 User Guide...

  • Page 87: Compliance (Fcc)

    Compliance (FCC) This section describes the regulatory compliance of the Datacard® RP90 Plus E printer and the Datacard® RL 90 laminator. It includes the following: • Regulatory compliance — Notice for USA (FCC notice) — Notice for Canada — Notice for Europe •...

  • Page 88: Regulatory Compliance

    The contactless smart card reader emits radio-frequency waves and must be used as installed and recommended by Datacard Group. You may not modify the reader or how it is used without the written permission of Datacard Group. You may not operate the printer after modifying the reader or its method of operation.
  • Page 89 11111 Bren Road West Minnetonka, MN 55343-9015 952.933.1223 952.933.7971 FAX www.datacard.com The design and information contained in these materials is protected by US and international copyright laws and treaties. June 2008 570024-002 Rev B...

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