Troubleshooting - Furuno Felcom 30 Operator's Manual

6.3.6

Troubleshooting

Problem
1. No contact with
modem or busy
2. Cannot find Dial
Up Networking:
3. Connection
unsuccessful:
- FELCOM 70
- FELCOM 50
4. Connection
unsuccessful:
- FELCOM 30
5. Cable length
6. All dialups dial in
MPDS
7. Using Win 98/NT
8. User name and
password illegal
9. Disconnects
after some time
Probable cause
Wrong setup of
Communication
Unit.
vtLite Mobile uses
the same port.
Dial up connection
not installed.
Other end is not an
ISDN connection.
Wrong connection
details
Other end is not an
analogue line.
Wrong connection
details
Guaranteed length:
3 m
Some PCs always
require
username/passwor
d.
Wrong setting in
dialup
Action
Make sure the vtLite settings are correct, see
RS-232 configuration.
Try autodect if problems with the connection.
Try different speed and COM port settings.
Close vtLite Mobile
Contact your PC vendor to get the software.
It is not possible to use the RS-232 port if the
modem on the receiver side is not an ISDN
modem.
Check the phone number, user name and
password with your service provider.
Check whether 64kbps data UDI is
commissioned.
Using vtLite Mobile, check configuration in
Device Manager.
It is not possible to dial into an ISDN line.
Check phone number, use name and
password.
Check whether 9.6 kbps data is
commissioned.
Using vtLite Mobile, check configuration in the
Device Manager.
Use AT+WS45=1 to set port back to normal
mode
Win 98 requires a user name and a password
even if Net provider does not.
"Logging onto network" should be unchecked.
Driver 28800 bps can also be used.
Remember 115000bps port speed
Enter any name/password to ensure a
successful call.
Check properties>options>idle time before
hang up.
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