Fujitsu ScanSnap S300 Operator's Manual page 199

Symptom
Paper is not fed Is the Pick roller dirty?
(stops midway).
Is the Pick roller worn out?
Are there any debris on the
document feeding path?
Do the loaded documents
satisfy the conditions
described in section
Paper Sizes of Documents to
be Scanned" (page
If not, they might not pass
smoothly through the ADF.
The scanner is Did you connect the scanner
not recognized to your PC before installing
even if ScanSnap Manager?
ScanSnap Is the scanner registered as
Manager is "Other device" or "Unknown
installed. Device" in Device Manager?
The file size of Is the B&W document
a scanned scanned in the color mode?
black & white
image is the
same as that of
a scanned color
document
image.
Images on the Is the [Setting for text only
back of pages, document] checkbox cleared
which are in the [Read mode option]
printed-through, dialog box ([Option] on the
are overlaid on [Scanning] tab of the
the scanned
[ScanSnap Manager
image when
and Save Settings] dialog
scanning a two-
box)?
sided
document. (This
is called
[bleedthrough]
of the back side
image.)
Check This Item
"3.2
38)?
Scan
ScanSnap S300 Operator's Guide
7.2 Troubleshooting Checklist
Resolution
Clean the Pick roller by following the
instructions in "8.2 Cleaning the Inside of
the Scanner" (page 185).
Replace the Pick roller by following the
instructions in "9.3 Replacing the Pick
Roller" (page 195).
Remove any debris from the document
feeding path. (Refer to "7.1 Clearing
Document Jams" (page 174).
Try the following:
•
Slightly push through with your finger
the first sheet of the documents at the
start of scanning.
•
Change the insertion direction of the
document.
On the [Start] menu, select [Control
panel] [System] [Hardware]
[Device Manager].
Delete the device name such as USB
device (differs with the OS) under [Other
Device] selection in the [Device Manager]
and restart your PC.
Select [B&W] from the [Color mode]
drop-down list on the [Scanning] tab in
the [ScanSnap Manager
Save Settings] dialog box.
Mark the [Setting for text only document]
checkbox.
Scan and
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