Paper Jam; Printer Not Responding - Kodak ESP 9 ALL-IN-ONE PRINTER User Manual

Troubleshooting
Corrective Action
If the printhead has come loose:
1 Open the printer access door, and then remove the black and color ink cartridges.
2 Press the printhead release button.
3 Lift the printhead out.
4 Reinsert the printhead and ink cartridges.
Note:
performing this procedure.
If this does not resolve your printing issue, contact Kodak Service and Support

Paper jam

Probable Cause
The paper did not advance, was not picked up properly from the paper tray, or is lodged
inside the printer.
Caution:
Corrective Action
1 Remove the paper from the tray you used when the jam occurred.
2 Turn off the printer.
3 Open the rear access area and pull the paper out from the rollers without tearing it.
Caution:
pieces. More jams are likely to occur when torn pieces are left in the printer.
4
Reload the paper tray, but do not overfill it.
5 Turn the printer on.
OK
6 Press

Printer not responding

Probable Cause
The firmware or software is not in a ready state.
Corrective Action
•
Turn the printer off and turn it back on.
•
If the problem persists, unplug the power cord from the power supply and plug it back
in.
•
If the problem continues to persist, restart your computer.
88
See "Replacing the printhead" on page 79 for illustrated instructions for
Kodak Inkjet paper is recommended for your Kodak All-in-One printer.
If the paper tears while removing it, make sure you remove all the torn
.
.
Kodak ESP 9 Printer User Guide