Printer Not Found - Kodak ESP 9 ALL-IN-ONE PRINTER User Manual

Printer not found

Probable Cause 1
The All-in-One printer is not turned on.
Corrective Action
Turn on the printer.
Probable Cause 2
You do not have an active network connection.
Corrective Action
Make sure you have an active network connection.
To make sure your network connection is active
1 If the connections are secure, turn off the power on the All-in-One printer, and then turn
it on again. Press the
press it again to turn it back on. Also, turn off the power on your router or hub, and then
turn it on again.
2 Check the cable connections from the printer to your gateway, router, or hub to ensure
connections are secure.
3 Make sure the printer is connected to the network with a CAT-5 or better Ethernet
cable.
Probable Cause 3
Cables are not connected properly.
Corrective Action
Check the following cables to ensure they are connected properly.
•
Cables between the All-in-One printer and the hub or router
•
Cables between the hub or router and your computer
•
Cables to and from your modem or printer Internet connection (if applicable)
Probable Cause 4
A firewall, anti-virus, or anti-spyware application is preventing the printer from accessing
your computer.
Corrective Action
Uninstall the All-in-One printer software, and then reboot your computer. Temporarily
disable the firewall, anti-virus, or anti-spyware, and then reinstall the printer software. You
can re-enable your firewall, anti-virus, or anti-spyware application after installation is
complete. If you see firewall pop-up messages, you must accept or allow the pop-up
messages. For more information, see the documentation provided with the firewall
software.
Kodak ESP 9 Printer User Guide
On/Off
button on the control panel to turn the printer off, and
Chapter 10
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