Transferring A Call - Panasonic KX-TGA420B Operating Instructions Manual

Transferring a Call
You can transfer an external call to the operator (base unit) or another
extension (cordless handset/another station unit).
J During a call, press (TRANSFER).
• The call is put on hold.
G3
Press extension
No. to
transfer
Hold
Linel
2 To page the operator (base unit), enter (6).
To page another extension (cordless handset/another station unit),
enter the number ((T) to (D).
3 If required, wait for the paged party to answer, and you can announce
the transfer. If not required, go to step 4.
• If the paged party does not answer, press the relevant line button.
4 To complete the transfer, press (digital SP-ph0Ne1 or replace the
handset on the cradle.
To answer a transferred call:
Lift the handset off the cradle or press 1 DIGITAL SP-PHONE) after the rings.
• After the paging party hangs up, you can talk to the outside caller.
• You can press the relevant line button instead of pressing 1 DIGITAL SP-PHONE)
to talk to the outside caller.
• If the paged party does not answer within 30 seconds after you hang up, the
transferred call will be returned to you with a sounding tone from the unit. If you
still do not answer the caller's call within 2 minutes, the automated attendant will
respond to the caller (p. 42). You may answer the caller by pressing the relevant
line button before the sounding tone or before the start of the automated
attendant. You may also transfer the caller into the caller's intended extension
mailbox by performing the three procedures:
1) telling the caller the intended extension number with the # sign,
2) your pressing the IVOICE MAIL) button, and
3) your hanging up the line, so the intended extension mailbox will be presented to
the caller (p. 52). If the incoming call is answered by the operator or a cordless
handset, the call can also be transferred to other mailbox by the same procedures.
• The operator (base unit) or another extension user (cordless handset/another
station unit user) can take a transferred call by pressing the relevant line button
on their unit.
For assistance, please call: 1-800-211 -PANA(7262)
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