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If only the 112 emergency call system (EU
eCall) is activated in the vehicle, the accident
data is transmitted directly to the public
emergency call centre.
For accident clarification purposes, the following
measures can be taken up to an hour after the
emergency call has been initiated:
The current vehicle position can be deter-
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mined.
A voice connection to the vehicle occupants
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can be established.
Emergency call data can be called up.
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For Russia: various functions, e.g. receiving
traffic information, cannot be performed for
up to two hours after sending an emergency
call.
▌Self-diagnosis function of the emergency call
system
Your vehicle checks the functionality of the emer-
gency call system every time the vehicle is
switched on. During this time, the SOS button
lights up red continuously for five seconds. In the
event of a system failure, you will be informed via
a text message on the driver's display and the red
SOS NOT READY
indicator on the central display
or media display.
Please, make sure, that during 30 seconds after
switching vehicle ON the red indicator SOS NOT
READY in the upper right corner of display is
switched OFF, this means the emergency call sys-
tem passed diagnostics successfully.
▌Starting/ending ERA-GLONASS test mode
Requirements
The starter battery is sufficiently charged.
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The vehicle is switched on.
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The vehicle has been stationary for at least
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one minute.
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The test mode is currently available in the fol-
lowing countries, for example:
Russia
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Belarus
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Kazakhstan
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Armenia
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Kyrgyzstan
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F243 0059 02
MBUX multimedia system 479
To start the test mode: press and hold the
#
~ button on the multifunction steering
wheel for at least five seconds.
The test mode is started and automatically
ends after the language test has been per-
formed.
To stop manual test mode: switch off the vehi-
#
cle.
The test mode is ended.
▌Information on data processing
Processing of personal data via the Mercedes-
Benz emergency call system
All processing of personal data via the Mercedes-
Benz emergency call system corresponds with the
specifications in the EU Regulation 2016/679 "on
the protection of natural entities with regard to
the processing of personal data (GDPR)".
The data is solely used by the Mercedes-Benz
emergency call system for rescue and recovery in
the event of an accident.
The owner of a vehicle, that is equipped with a
Mercedes-Benz emergency call system in addition
to the 112 emergency call system (EU eCall), has
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