ZyXEL Communications NR/FWA Outdoor Series User Manual

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User's Guide
NR/FWA Outdoor Series
5G NR Outdoor Router
Default Login Details
LAN IP Address
Login
Password
Copyright © 2023 Zyxel and/or its affiliates. All Rights Reserved.
http://192.168.1.1
admin
See the Zyxel Device label
Version 1.00 Edition 5, 9/2023

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Summary of Contents for ZyXEL Communications NR/FWA Outdoor Series

  • Page 1 User’s Guide NR/FWA Outdoor Series 5G NR Outdoor Router Default Login Details Version 1.00 Edition 5, 9/2023 LAN IP Address http://192.168.1.1 Login admin Password See the Zyxel Device label Copyright © 2023 Zyxel and/or its affiliates. All Rights Reserved.
  • Page 2 Web Configurator brand style. Every effort has been made to ensure that the information in this manual is accurate. Related Documentation • Quick Start Guide The Quick Start Guide shows how to connect the Zyxel Device. • More Information Go to https://service-provider.zyxel.com/global/en/tech-support to find other information on Zyxel Device NR/FWA Outdoor Series User’s Guide...
  • Page 3: Document Conventions

    Figures in this user guide may use the following generic icons. The Zyxel Device icon is not an exact representation of your Zyxel Device. Zyxel Device Generic Router Switch Server Firewall USB Storage Device Printer 4G LTE/5G NR Base Station NR/FWA Outdoor Series User’s Guide...
  • Page 4: Table Of Contents

    User Account ............................221 Remote Management ........................224 TR-069 Client ............................231 TR-369 ..............................235 Time Settings ............................246 Email Notification ..........................249 Log Setting ............................252 Firmware Upgrade ..........................256 Backup/Restore ..........................260 Diagnostic ............................265 NR/FWA Outdoor Series User’s Guide...
  • Page 5 Contents Overview Troubleshooting and Appendices ....................269 Troubleshooting ..........................270 NR/FWA Outdoor Series User’s Guide...
  • Page 6: Table Of Contents

    3.1.1 Access the Web Configurator ..................... 28 3.2 Web Configurator Layout ......................30 3.2.1 Settings Icon .......................... 30 3.2.2 Widget Icon ........................... 36 Chapter 4 Quick Start ............................39 4.1 Quick Start Overview ........................39 4.2 Quick Start Setup ..........................39 NR/FWA Outdoor Series User’s Guide...
  • Page 7 Chapter 7 Broadband............................71 7.1 Broadband Overview ........................71 7.1.1 What You Can Do in this Chapter ..................71 7.1.2 What You Need to Know ..................... 72 7.1.3 Before You Begin ........................73 7.2 Broadband ............................73 NR/FWA Outdoor Series User’s Guide...
  • Page 8 9.1.1 What You Can Do in this Chapter ..................114 9.1.2 What You Need To Know ....................114 9.2 LAN Setup ............................116 9.3 Static DHCP ........................... 121 9.3.1 Before You Begin ......................... 122 9.4 UPnP ............................... 123 9.5 Custom DHCP ..........................124 NR/FWA Outdoor Series User’s Guide...
  • Page 9 11.6 Technical Reference ........................158 11.6.1 NAT Definitions ........................158 11.6.2 What NAT Does ......................... 159 11.6.3 How NAT Works ........................159 11.6.4 NAT Application ........................ 160 Chapter 12 DNS ..............................162 12.1 DNS Overview ..........................162 NR/FWA Outdoor Series User’s Guide...
  • Page 10 15.7.2 Guidelines For Security Enhancement With Your Firewall ..........184 15.7.3 Security Considerations ....................184 Chapter 16 MAC Filter ............................186 16.1 MAC Filter Overview ........................186 16.2 MAC Filter ............................ 186 16.2.1 Add New Rule ........................187 NR/FWA Outdoor Series User’s Guide...
  • Page 11 20.1.1 How ARP Works ........................206 20.2 ARP Table ............................ 206 Chapter 21 Routing Table............................208 21.1 Routing Table Overview ......................208 21.2 Routing Table ..........................208 Chapter 22 WLAN Station Status .........................211 22.1 WLAN Station Status Overview ....................211 NR/FWA Outdoor Series User’s Guide...
  • Page 12 28.2 Configuration Overview ......................237 28.2.1 Prerequisites ........................237 28.2.2 Configuring TR-369 on the Zyxel Device ................. 238 28.3 MQTT ............................238 28.3.1 Add or Edit MQTT ....................... 239 28.4 TR-369 Local Agent ........................240 NR/FWA Outdoor Series User’s Guide...
  • Page 13 33.3 Reboot ............................263 33.4 Schedule Reboot ........................264 Chapter 34 Diagnostic............................265 34.1 Diagnostic Overview ........................265 34.1.1 What You Can Do in this Chapter ................... 265 34.2 Diagnostic ........................... 265 Part III: Troubleshooting and Appendices ..........269 NR/FWA Outdoor Series User’s Guide...
  • Page 14 35.6 WiFi Problems ..........................276 35.7 UPnP Problems ..........................277 35.8 Getting More Troubleshooting Help ..................277 Appendix A Customer Support ..................... 278 Appendix B IPv6..........................283 Appendix C Legal Information ...................... 289 Index ..............................294 NR/FWA Outdoor Series User’s Guide...
  • Page 15: User's Guide

    User’s Guide...
  • Page 16: Introduction

    Uplink) 200 Mbps 200 Mbps 200 Mbps 200 Mbps 200 Mbps 211Mbps 200 Mbps Gigabit Ethernet Port 2.5G 2.5G 2.5G 2.5G 2.5G 2.5G USB port WiFi/WPS Button WPS Button (on Web Config- urator) LED Indicator NR/FWA Outdoor Series User’s Guide...
  • Page 17 Interface Grouping Local and Remote Device Management ARP (Address Resolution Pro- tocol) Stateful Packet Inspection (SPI) Firewall Denial of Service (DoS) Pro- tection Filter of LAN MAC address, LAN IP address and URLs Parental Control NR/FWA Outdoor Series User’s Guide...
  • Page 18: Applications For The Zyxel Device

    Wireless LAN (WiFi) The Zyxel Device WiFi is for local management so you cannot access the Internet through WiFi. Connect a computer/smartphone to the Zyxel Device’s WiFi and use the Web Configurator to configure your Zyxel Device. NR/FWA Outdoor Series User’s Guide...
  • Page 19: How To Manage Your Zyxel Device

    QSG for more information. To install the app, scan the QR code on the QSG. If you are using a computer for web configuration, there are two ways to connect to the Zyxel Device: NR/FWA Outdoor Series User’s Guide...
  • Page 20: Good Habits For Managing The Zyxel Device

    Zyxel Device to its factory default settings. If you backed up an earlier configuration file, you would not have to totally re-configure the Zyxel Device. You could simply restore your last configuration. Write down any information your ISP provides you. NR/FWA Outdoor Series User’s Guide...
  • Page 21: Hardware

    The WiFi is activated. The Zyxel Device is not connected to the Internet. The Zyxel Device is not connected to the Internet. Blinking The Zyxel Device is booting or self-testing. There is a system failure. Green/Amber/Red Looping Firmware upgrade is in progress. NR/FWA Outdoor Series User’s Guide...
  • Page 22: Zyxel Device Models With Multiple Leds

    Signal Green The cellular signal strength is excellent. Amber The cellular signal strength is fair. The cellular signal strength is weak. Blinking There is no cellular signal, or signal strength is below the weak level. NR/FWA Outdoor Series User’s Guide...
  • Page 23: Ports Panel

    There is a system failure. Green / Looping Firmware upgrade is in progress. Amber / Power is off. 2.3 Ports Panel The connection ports are located on the ports panel. Figure 8 NR7101 Ports Panel NR/FWA Outdoor Series User’s Guide...
  • Page 24 Ethernet cable. Connect the LAN port on the PoE injector to your computer's RJ45 port through another Ethernet cable. SIM card Insert a micro-SIM card into the slot with the chip facing down and the beveled corner in the top left corner. NR/FWA Outdoor Series User’s Guide...
  • Page 25: Wifi/Wps Button

    Note: If the WPS-enabled device is placed too far, it will not be able to connect to the Zyxel Device. Once a WiFi connection is ready, the LED blinks amber. To turn off the WiFi network: Press the WiFi/WPS button for more than 5 seconds. The amber LED turns off. NR/FWA Outdoor Series User’s Guide...
  • Page 26: Reset Button

    Press the RESET/RST button for more than two but less than five seconds. Note: Make sure the Zyxel Device and the Status LED is on. Figure 14 NR7101 Reset Button Figure 15 NR7102 Reset Button NR/FWA Outdoor Series User’s Guide...
  • Page 27 Chapter 2 Hardware Figure 16 NR7103 / NR7123 / FWA710 Reset Button Figure 17 NR7302 / NR7303 Reset Button NR/FWA Outdoor Series User’s Guide...
  • Page 28: Web Configurator

    (see the Zyxel Device label) in the Login screen and click Login. If you have changed the password, enter your password and click Login. Figure 18 Login Screen NR/FWA Outdoor Series User’s Guide...
  • Page 29 Note that the length of the new password has to be 8-24 characters long, and contain at least one upper case and lower case letter each. The Connection Status screen appears. Use this screen to configure basic Internet access and WiFi settings. Figure 19 Connection Status NR/FWA Outdoor Series User’s Guide...
  • Page 30: Web Configurator Layout

    • A – Settings Icon (Navigation Panel and Side Bar) • B – Layout Icon • C – Main Window 3.2.1 Settings Icon Click this icon ( ) to see the side bar and navigation panel. NR/FWA Outdoor Series User’s Guide...
  • Page 31 Theme: Click this icon to select a color that you prefer and apply it to the Web Configurator. Language: Select the language you prefer. Restart: Click this icon to reboot the Zyxel Device without turning the power off. Logout: Click this icon to log out of the Web Configurator. NR/FWA Outdoor Series User’s Guide...
  • Page 32 Use this screen to enable IP Passthrough on the Zyxel Device. Passthrough Cellular Lock Use this screen to enable or disable PCI Lock for 4G LTE connections. (LTE) Cellular Lock Use this screen to enable or disable PCI Lock for 5G NR connections. (5G) NR/FWA Outdoor Series User’s Guide...
  • Page 33 Use this screen to block or allow traffic from devices of certain MAC addresses to the Zyxel Device. Parental Parental Control Use this screen to define time periods and days during which the Zyxel Control Device performs parental control and/or block web sites with the specific URL. NR/FWA Outdoor Series User’s Guide...
  • Page 34 Use this screen to enable public IP addresses to access this Zyxel Device IP Passthrough remotely from a WAN and/or LAN connection. TR-069 Client TR-069 Client Use this screen to configure your Zyxel Device to be managed remotely by an Auto Configuration Server (ACS) using TR-069. NR/FWA Outdoor Series User’s Guide...
  • Page 35 Ping, TraceRoute, Nslookup, or Speed Test to help you identify problems. 3.2.1.3 Dashboard Use the menu items in the navigation panel on the right to open screens to configure the Zyxel Device’s features. NR/FWA Outdoor Series User’s Guide...
  • Page 36: Widget Icon

    Chapter 3 Web Configurator Figure 23 Navigation Panel 3.2.2 Widget Icon Click the Widget icon ( ) in the lower left corner to arrange the screen order. NR/FWA Outdoor Series User’s Guide...
  • Page 37 Chapter 3 Web Configurator Figure 24 Dashboard Widget The following screen appears. Select a block and hold it to move around. Click the Check icon ( ) in the lower left corner to save the changes. NR/FWA Outdoor Series User’s Guide...
  • Page 38 Chapter 3 Web Configurator Figure 25 Check Icon NR/FWA Outdoor Series User’s Guide...
  • Page 39: Quick Start

    Wizard screens. You can click Skip to leave the Wizard screens. Figure 26 Wizard – Home 4.3 Quick Start Setup – Time Zone Select the time zone of the Zyxel Device’s location. Click Next. NR/FWA Outdoor Series User’s Guide...
  • Page 40: Quick Start Setup - Wifi

    Click Network Setting > Wireless to open the General screen. Then select Enable in the WiFi field. Under the Connection Status screen, select Enable in the WiFi Settings field. 4.5 Quick Start Setup – Finish Your Zyxel Device saves and applies your settings. NR/FWA Outdoor Series User’s Guide...
  • Page 41: Web Interface Tutorials

    H A P T E R Web Interface Tutorials 5.1 Web Interface Overview This chapter shows you how to use the Zyxel Device’s various features. • WiFi Network Setup • Cellular Network Setup • Network Security • Device Maintenance NR/FWA Outdoor Series User’s Guide...
  • Page 42: Wifi Network Setup

    In this example, you want to set up a WiFi network so that you can use your notebook to access the Internet. In this WiFi network, the Zyxel Device is an access point (AP), and the notebook is a WiFi client. The WiFi client can access the Internet through the AP. NR/FWA Outdoor Series User’s Guide...
  • Page 43: Changing Security On A Wifi Network

    802.11 Mode 802.11b/g/n Mixed Go to the Network Setting > Wireless > General screen. Select More Secure as the security level and WPA2-PSK as the security mode. Configure the screen using the provided parameters. Click Apply. NR/FWA Outdoor Series User’s Guide...
  • Page 44 Chapter 5 Web Interface Tutorials Go to the Wireless > Others screen. Set 802.11 Mode to 802.11b/g/n Mixed, and then click Apply. NR/FWA Outdoor Series User’s Guide...
  • Page 45: Setting Up A Guest Network

    This section gives you an example on how to connect to the Internet using over a cellular connection. Insert a SIM Card into your Zyxel Device SIM slot. Make sure this SIM card has an active data plan with your Internet Service Provider (ISP). NR/FWA Outdoor Series User’s Guide...
  • Page 46: Setting Up A Cellular Apn Setting

    Click Network Setting > Broadband > Cellular APN to display the following screen. Click the Edit icon ( ) in the Cellular APN screen, the following screen appears. NR/FWA Outdoor Series User’s Guide...
  • Page 47 • Static Gateway Address: Enter the IP address of your gateway. • Subnet mask Prefix: Enter the subnet address of your gateway. • DHCP Lease Time: Enter the lease time provided by your DHCP server. NR/FWA Outdoor Series User’s Guide...
  • Page 48: Network Security

    Go to the Security > Firewall > General screen. Select IPv4 Firewall/IPv6 Firewall to enable the firewall, and then click Apply. Open the Access Control screen, click Add New ACL Rule to create a rule. NR/FWA Outdoor Series User’s Guide...
  • Page 49 Chapter 5 Web Interface Tutorials Use the following fields to configure and apply a new ACL (Access Control List) rule. • Filter Name: Enter a name to identify the firewall rule.: NR/FWA Outdoor Series User’s Guide...
  • Page 50: Parental Control

    8:00 to 11:00 HTTP gambling 13:00 to 17:00 Protocol: Port: Parental Control Screen Open the Parental Control screen. Select Enable under General to enable parental control. Then click Add New PCP to add a rule. NR/FWA Outdoor Series User’s Guide...
  • Page 51 Rule List. Under Internet Access Schedule: • Click Add New Time to add a second schedule. • Use the parameter given above to configure the time settings of your schedule. NR/FWA Outdoor Series User’s Guide...
  • Page 52: Configuring A Mac Address Filter For Wired Lan Connections

    Click OK to save your settings. 5.4.3 Configuring a MAC Address Filter for Wired LAN Connections You can use a MAC address filter to exclusively allow or permanently block someone from the wired LAN network. NR/FWA Outdoor Series User’s Guide...
  • Page 53 Go to the Security > MAC Filter > MAC Filter screen. Under MAC Address Filter, select Enable. Click Add New Rule to add a new entry. Select Active, and then enter the Host Name and MAC Address of computer B. Click Apply. NR/FWA Outdoor Series User’s Guide...
  • Page 54: Device Maintenance

    Click Browse/Choose File and select the file with a ".bin" extension to upload. Click Upload. This process may take up to 2 minutes to finish. After 2 minutes, log in again and check your new firmware version in the Connection Status screen. NR/FWA Outdoor Series User’s Guide...
  • Page 55: Backing Up The Device Configuration

    Backup/Restore file is saved. 5.5.3 Restoring the Device Configuration This section shows you how to restore a previously-saved configuration file from your computer to your Zyxel Device. Go to the Maintenance > Backup/Restore screen. NR/FWA Outdoor Series User’s Guide...
  • Page 56 The Zyxel Device automatically restarts after the configuration file is successfully uploaded. Wait for one minute before logging into the Zyxel Device again. Go to the Connection Status page to check the firmware version after the reboot. NR/FWA Outdoor Series User’s Guide...
  • Page 57: Technical Reference

    Part II Technical Reference Technical Reference NR/FWA Outdoor Series User’s Guide...
  • Page 58: Connection Status

    Enter a name in the Device Name field for a connected device. Slide the switch to the right to block a connected WiFi client. Click Save to save your changes. NR/FWA Outdoor Series User’s Guide...
  • Page 59: Icon And Device Name

    Use this screen to view the basic system information of the Zyxel Device. Figure 34 System Info Click the Arrow icon ( ) to view more information on the status of your firewall and interfaces (WAN, LAN, and WLAN). NR/FWA Outdoor Series User’s Guide...
  • Page 60 This field displays how long the Zyxel Device has been running since it last started up. The Zyxel Device starts up when you plug it in, when you restart it (Maintenance > Reboot), or when you reset it. NR/FWA Outdoor Series User’s Guide...
  • Page 61 This displays the type of security mode the WiFi interface is using in the WLAN. 802.11 Mode This displays the type of 802.11 mode the WiFi interface is using in the WLAN. This displays whether WPS is activated on the WiFi interface. NR/FWA Outdoor Series User’s Guide...
  • Page 62: Cellular Info

    Zyxel Device. SIM card and module information is also shown in the screen. Figure 36 Cellular Info Click the Arrow icon ( ) to view the more information on the cellular connection. NR/FWA Outdoor Series User’s Guide...
  • Page 63 Chapter 6 Connection Status Figure 37 Cellular Info: Detailed Information NR/FWA Outdoor Series User’s Guide...
  • Page 64 This displays Fixed and the Zyxel Device will allow traffic to be forwarded to a specific LAN computer on the local network of the Zyxel Device. Cellular Status Cellular Status This displays the status of the cellular Internet connection. NR/FWA Outdoor Series User’s Guide...
  • Page 65 This shows the Speed Over Ground (SOG) of the Zyxel Device. SOG is the true object speed over Ground the surface of the Earth. Last Fix Time This shows the last time in UTC format that the position of the Zyxel Device was updated. NR/FWA Outdoor Series User’s Guide...
  • Page 66 The reporting range is specified in 3GPP-TS.36.133. An undetectable signal is indicated by the lower limit, example -140 dBm. The normal range is -44 to -140. The signal is better when the value is closer to -44. NR/FWA Outdoor Series User’s Guide...
  • Page 67 PMI determines how cellular data are encoded for the antennas to improve downlink rate. This displays the Tracking Area Code (TAC), which is used to identify the country of a mobile subscriber. The physical cell ID of the connected E-UTRAN cell, is as specified in 3GPP-TS.36.101. NR/FWA Outdoor Series User’s Guide...
  • Page 68: Wifi Settings

    The SSID (Service Set IDentity) identifies the service set with which a WiFi device is associated. WiFi devices associating to the access point (AP) must have the same SSID. Enter a descriptive name for the WiFi. You can use up to 32 printable characters, including spaces. NR/FWA Outdoor Series User’s Guide...
  • Page 69: Lan

    Use this screen to view the LAN IP address, subnet mask, and DHCP settings of your Zyxel Device. Click the switch button to turn on/off the DHCP server. Figure 40 LAN Click the Arrow icon ( ) to configure the LAN IP settings and DHCP setting for your Zyxel Device. NR/FWA Outdoor Series User’s Guide...
  • Page 70 “recycled” and made available for future reassignment to other systems. Days/Hours/ Enter the lease time of the DHCP server. Minutes Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. NR/FWA Outdoor Series User’s Guide...
  • Page 71: Broadband

    • Use the Cellular Lock (LTE) screen to configure cellular lock on Zyxel Device that use 4G LTE connections (Section 7.9 on page 87). • Use the Cellular Lock (5G) screen to configure cellular lock on Zyxel Device that use NR (5G) connections (Section 7.10 on page 89). NR/FWA Outdoor Series User’s Guide...
  • Page 72: What You Need To Know

    LAN, such as a switch. For example, say you configured two WAN connections APN 1 and APN 2 on the Zyxel Device (ZD). WAN 1 (APN 1) connects to the ISP management server (S). WAN 2 (APN 2) NR/FWA Outdoor Series User’s Guide...
  • Page 73: Before You Begin

    Use this screen to change your Zyxel Device’s Internet access settings. The summary table shows you the configured WAN services (connections) on the Zyxel Device. Use information provided by your ISP to configure WAN settings. Click Network Setting > Broadband to access this screen. NR/FWA Outdoor Series User’s Guide...
  • Page 74 This shows whether Multicast Listener Discovery (MLD) is activated or not for this connection. MLD is not available when the connection uses the bridging service. Modify Click the Edit icon ( ) to configure the WAN connection. NR/FWA Outdoor Series User’s Guide...
  • Page 75: Add/Edit Internet Connection

    Select this option to have the Zyxel Device use the WAN interface of this connection as the Gateway system default gateway. Cancel Click Cancel to exit this screen without saving. Apply Click Apply to save your changes. NR/FWA Outdoor Series User’s Guide...
  • Page 76: Cellular Wan

    After the third try, the Zyxel Device will reboot to try to reconnect with the base station. The LED will blink red to indicate that it is rebooting. Note: This feature only works if there is a previous cellular connection between the Zyxel Device and the base station. NR/FWA Outdoor Series User’s Guide...
  • Page 77: Cellular Apn

    This indicates whether the APN is enabled or disabled. Mode This shows Auto when the Zyxel Device configures the APN of a cellular network automatically. This shows Manual when the APN is entered manually. This shows the APN. NR/FWA Outdoor Series User’s Guide...
  • Page 78: Edit Apn

    Section 7.1.2 on page 72 for more information about IP passthrough. Note: In some models you configure IP Passthrough in Network Setting > Broadband > Cellular IP Passthrough. Note: APN information can be obtained from the service provider. NR/FWA Outdoor Series User’s Guide...
  • Page 79 Type the user name (up to 31 printable ASCII characters) given to you by your service provider. Password This field allows you to set the password in the profile. Type the password (up to 31 printable ASCII characters) associated with the user name above. NR/FWA Outdoor Series User’s Guide...
  • Page 80 This field is only available when you enable IP Passthrough. Time Enter the DHCP lease time for a DHCP client when IP Passthrough is enabled. Cancel Click this to exit this screen without saving. Click this to save your changes. NR/FWA Outdoor Series User’s Guide...
  • Page 81: Cellular Sim Configuration

    Slide the switch to the right to have the Zyxel Device automatically unlock the PIN lock. Otherwise, slide the switch to the left. You will need to manually enter the PIN every time you reboot the Zyxel Device or reinsert the SIM card to use the SIM card. PIN Modification NR/FWA Outdoor Series User’s Guide...
  • Page 82: Cellular Band Configuration

    SIM card or select the type of the mobile network to which you want the Zyxel Device to connect. Click Network Setting > Broadband > Cellular Band. The following screen opens. Figure 52 Network Setting > Broadband > Cellular Band NR/FWA Outdoor Series User’s Guide...
  • Page 83: Cellular Plmn Configuration

    SIM card or manually view available PLMNs and select your service provider. Click Network Setting > Broadband > Cellular PLMN. The screen appears as shown next. Figure 53 Network Setting > Broadband > Cellular PLMN NR/FWA Outdoor Series User’s Guide...
  • Page 84 Figure 54 Network Setting > Broadband > Cellular PLMN > Manual Scan Warning Click Scan to check for available PLMNs in the area surrounding the Zyxel Device, and then display the in the network list. Select from the network list and click Apply. NR/FWA Outdoor Series User’s Guide...
  • Page 85 PLMN This shows the PLMN number. Apply Click Apply to save your changes back to the Zyxel Device. Cancel Click Cancel to exit this screen without saving. Select from the network list and click Apply. NR/FWA Outdoor Series User’s Guide...
  • Page 86: Cellular Ip Passthrough

    IP Passthrough IP Passthrough allows a LAN computer on the local network of the Zyxel Device to have access to web services using the public IP address. When IP Passthrough is configured, all traffic is forwarded to the LAN computer and will not go through NAT. NR/FWA Outdoor Series User’s Guide...
  • Page 87: Cellular Lock (Lte)

    Use this screen to configure cellular lock on Zyxel Devices that use 4G LTE connections. To lock a base station identified by its Physical Cell ID, go to Network Setting > Broadband > Cellular Lock (LTE). NR/FWA Outdoor Series User’s Guide...
  • Page 88 Click the Delete icon to remove an entry. Cancel Click this to return to previous settings without saving. Apply Click this to save and apply your changes. Scan Note: Clicking Scan will cause a temporary Internet disconnection. NR/FWA Outdoor Series User’s Guide...
  • Page 89: Cellular Lock (5G)

    Note: NR (5G) Cellular Lock only works when the Zyxel Device is using the NR5G-SA mode. Make sure the Preferred Access Technology on the Network Setting > Broadband > Cellular Band screen is set to NR5G-SA or NR5G-SA/NR5G-NSA/5G (Auto Switch). NR/FWA Outdoor Series User’s Guide...
  • Page 90 Subcarrier spacing is the space between each subcarrier. At the time of writing, SCS ranges from 15-120 KHz.You should select the same SCS that is used by the ISP. NR/FWA Outdoor Series User’s Guide...
  • Page 91: Esim

    Web Configurator to connect to the cellular network of that service provider. Use this screen to download an eSIM subscription from your service provider and activate it on your eSIM. Click Network Setting > Broadband > ESIM to display the following screen. NR/FWA Outdoor Series User’s Guide...
  • Page 92 This displays the descriptive name of the eSIM subscription. You can change this in the Edit ESIM Profile # n screen. This displays the name of the service provider. Name This displays the name of the eSIM subscription with your service provider. Class This displays 2 for an eSIM subscription. NR/FWA Outdoor Series User’s Guide...
  • Page 93: Edit Esim Profile

    • View the ICCID, SPN, Name and Class information provided by your service provider. See Table 26 on page 92 for more information. Note: Except for the Nickname, eSIM subscription information is obtained from the service provider. Figure 61 Network Setting > Broadband > eSIM > Edit eSIM Profile NR/FWA Outdoor Series User’s Guide...
  • Page 94 This displays the name of the eSIM subscription with your service provider. Class This displays 2 for an eSIM subscription. Cancel Click this to exit this screen without saving. Click this to save your changes. NR/FWA Outdoor Series User’s Guide...
  • Page 95: Wireless

    Finding Out More Section 8.6 on page 105 for advanced technical information on WiFi networks. NR/FWA Outdoor Series User’s Guide...
  • Page 96: Wireless General Settings

    Zyxel Device’s SSID, channel or security settings, you will lose your WiFi connection when you press Apply. You must change the WiFi settings of your computer to match the new settings on the Zyxel Device. Click Network Setting > Wireless to open the General screen. NR/FWA Outdoor Series User’s Guide...
  • Page 97 This shows the WiFi band which this radio profile is using. 2.4GHz is the frequency used by IEEE 802.11b/g/n WiFi clients. Wireless/WiFi Click this switch to enable or disable WiFi in this field. When the switch turns blue, the function is enabled. Otherwise, it is not. NR/FWA Outdoor Series User’s Guide...
  • Page 98: No Security

    Select No Security to allow wireless stations to communicate with the access points without any data encryption or authentication. Note: If you do not enable any security on your Zyxel Device, your network is accessible to WiFi any wireless networking device that is within range. NR/FWA Outdoor Series User’s Guide...
  • Page 99: More Secure (Recommended)

    Click Network Setting > Wireless to display the General screen. Select More Secure as the security level. WPA2-PSK is the default Security Mode. Figure 64 Wireless > General: More Secure: WPA2-PSK NR/FWA Outdoor Series User’s Guide...
  • Page 100: Mac Authentication

    Note: You can have up to 25 MAC authentication rules. Use this screen to view your Zyxel Device’s MAC filter settings and add new MAC filter rules. Click Network Setting > Wireless > MAC Authentication. The screen appears as shown. NR/FWA Outdoor Series User’s Guide...
  • Page 101 Modify Click the Edit icon and type the MAC address of the peer device in a valid MAC address format (six hexadecimal character pairs, for example 12:34:56:78:9a:bc). Click the Delete icon to delete the entry. NR/FWA Outdoor Series User’s Guide...
  • Page 102: Wmm

    Zyxel Device "wakes up." The Zyxel Device wakes up periodically to check for incoming data. Note: This works only if the WiFi device to which the Zyxel Device is connected also supports this feature. NR/FWA Outdoor Series User’s Guide...
  • Page 103: Others Screen

    Click Network Setting > Wireless > Others. The screen appears as shown. Section 8.6.2 on page 106 for detailed definitions of the terms listed here. Figure 67 Network Setting > Wireless > Others NR/FWA Outdoor Series User’s Guide...
  • Page 104 Click this to enable Auto Switch Off and configure the next field. Auto Switch Off Select 0,15, 30, 45 or 60 minutes from the drop down menu. The default setting is 30 minutes. Interval Select 0 minute to disable the Auto Switch Off Interval. NR/FWA Outdoor Series User’s Guide...
  • Page 105: Technical Reference

    The WiFi network is the part in the blue circle. In this WiFi network, devices A and B use the access point (AP) to interact with the other devices (such as the printer) or with the Internet. Your Zyxel Device is the NR/FWA Outdoor Series User’s Guide...
  • Page 106: Additional Wifi Terms

    These security standards vary in effectiveness. Some can be broken, such as the old Wired Equivalent Protocol (WEP). Using WEP is better than using no security at all, but it will not keep a determined NR/FWA Outdoor Series User’s Guide...
  • Page 107 Some wireless devices, such as scanners, can detect WiFi networks but cannot use WiFi networks. These kinds of wireless devices might not have MAC addresses. Hexadecimal characters are 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, A, B, C, D, E, and F. NR/FWA Outdoor Series User’s Guide...
  • Page 108: Signal Problems

    A and B can access the wired network and communicate with each other. When Intra- BSS traffic blocking is enabled, wireless station A and B can still access the wired network but cannot communicate with each other. NR/FWA Outdoor Series User’s Guide...
  • Page 109: Preamble Type

    PIN (a unique Personal Identification Number that allows one device to authenticate the other) in each of the two devices. When WPS is activated on a device, it has 2 minutes NR/FWA Outdoor Series User’s Guide...
  • Page 110 If the registrar is already part of a network, it sends the existing information. If not, it generates the SSID and WPA2-PSK randomly. The following figure shows a WPS-enabled client (installed in a notebook computer) connecting to a WPS-enabled access point. NR/FWA Outdoor Series User’s Guide...
  • Page 111 WPS is activated on both, they perform the handshake. In this example, AP1 is the registrar, and Client 1 is the enrollee. The registrar randomly generates the security information to set up the network, since it is un-configured and has no existing information. NR/FWA Outdoor Series User’s Guide...
  • Page 112 In step 3, you add another access point (AP2) to your network. AP2 is out of range of AP1, so you cannot use AP1 for the WPS handshake with the new access point. However, you know that Client 2 supports the registrar function, so you use it to perform the WPS handshake instead. NR/FWA Outdoor Series User’s Guide...
  • Page 113 Check the MAC addresses of your WiFi clients (usually printed on a label on the bottom of the device). If there is an unknown MAC address you can remove it or reset the AP. NR/FWA Outdoor Series User’s Guide...
  • Page 114: Home Networking

    IP Address Similar to the way houses on a street share a common street name, so too do computers on a LAN share one common network number. This is known as an Internet Protocol address. NR/FWA Outdoor Series User’s Guide...
  • Page 115 UPnP devices and enable exchange of simple product and service descriptions. NAT traversal allows the following: • Dynamic port mapping • Learning public IP addresses • Assigning lease times to mappings Windows Messenger is an example of an application that supports NAT traversal and UPnP. NR/FWA Outdoor Series User’s Guide...
  • Page 116: Lan Setup

    Enter the IP subnet mask into the IP Subnet Mask field. Unless instructed otherwise it is best to leave this alone, the configurator will automatically compute a subnet mask based upon the IP address you entered. Click Apply to save your settings. NR/FWA Outdoor Series User’s Guide...
  • Page 117 Chapter 9 Home Networking Figure 75 Network Setting > Home Networking > LAN Setup NR/FWA Outdoor Series User’s Guide...
  • Page 118 DHCP Relay Server Address This field is only available when you select DHCP Relay in the DHCP field. IP Address Enter the IPv4 IP address of the actual remote DHCP server in this field. NR/FWA Outdoor Series User’s Guide...
  • Page 119 DHCPv6 Relay Server Setup Contact Server from Specifies the interface on which messages to servers are sent. Choices are Cellular WAN1 to Cellular WAN 4. DHCPv6 Server IP Specifies the DHCPv6 server address to relay packets to. Address NR/FWA Outdoor Series User’s Guide...
  • Page 120 This shows the status of the DHCPv6. DHCP Server displays if you configured the Zyxel Device to act as a DHCPv6 server which assigns IPv6 addresses and/or DNS information to clients. IPv6 Router Advertisement State RADVD Active This shows whether RADVD is enabled or not. IPv6 Address Values NR/FWA Outdoor Series User’s Guide...
  • Page 121: Static Dhcp

    LAN to individual computers based on their MAC addresses. Every Ethernet device has a unique MAC (Media Access Control) address. The MAC address is assigned at the factory and consists of six pairs of hexadecimal characters, for example, 00:A0:C5:00:00:02. NR/FWA Outdoor Series User’s Guide...
  • Page 122: Before You Begin

    Assign a fixed IP address to a client device by selecting the interface group of this client device and its IP address type and selecting the device/computer from a list or manually entering its MAC address and assigned IP address. NR/FWA Outdoor Series User’s Guide...
  • Page 123: Upnp

    Note: To use UPnP NAT-T, enable NAT in the Network Setting > Broadband > Edit or Add New WAN Interface screen. Use the following screen to configure the UPnP settings on your Zyxel Device. Click Network Setting > Home Networking > UPnP to display the screen shown next. NR/FWA Outdoor Series User’s Guide...
  • Page 124: Custom Dhcp

    9.5 Custom DHCP DHCP options are additional configurations that DHCP clients can receive from a DHCP server. You can configure the Zyxel Device, as a DHCP server, to send the parameters you configured as DHCP options NR/FWA Outdoor Series User’s Guide...
  • Page 125: Custom Dhcp Configuration

    Use this screen to add a DHCP option, as defined in the RFC protocols, and set its content. Click Custom DHCP Configuration on the Network Setting > Home Networking > Custom DHCP screen to display the following screen. NR/FWA Outdoor Series User’s Guide...
  • Page 126: Gre Tunnel

    GRE establishes a private connection between the Zyxel Device (ZD) and remote router (RR) over an IPv4 network. At the time of writing, the Zyxel Device only supports GRE tunneling in IPv4 networks. Note: The GRE tunnel must also be configured on the remote router (RR). NR/FWA Outdoor Series User’s Guide...
  • Page 127 Figure 82 GRE Tunnel Example Use this screen to configure a GRE tunnel. Click Network Setting > Home Networking > GRE Tunnel to display the following screen. Figure 83 Network Setting > Home Networking > GRE Tunnel NR/FWA Outdoor Series User’s Guide...
  • Page 128: Technical Reference

    The actual physical connection determines whether the Zyxel Device ports are LAN or WAN ports. There are two separate IP networks, one inside the LAN network and the other outside the WAN network as shown next. NR/FWA Outdoor Series User’s Guide...
  • Page 129: Dhcp Setup

    DNS servers out of the DHCP setup under all circumstances. If your ISP gives you explicit DNS servers, make sure that you enter their IP addresses in the DHCP Setup screen. NR/FWA Outdoor Series User’s Guide...
  • Page 130: Lan Tcp/Ip

    Note: Regardless of your particular situation, do not create an arbitrary IP address; always follow the guidelines above. For more information on address assignment, please refer to RFC 1597, “Address Allocation for Private Internets” and RFC 1466, “Guidelines for Management of IP Address Space”. NR/FWA Outdoor Series User’s Guide...
  • Page 131: Turn On Upnp In Windows 10 Example

    Make sure the computer is connected to the LAN port of the Zyxel Device. Turn on your computer and the Zyxel Device. Click the start icon, Settings and then Network & Internet. Click Network and Sharing Center. NR/FWA Outdoor Series User’s Guide...
  • Page 132 Under Domain, select Turn on network discovery and click Save Changes. Network discovery allows your computer to find other computers and devices on the network and other computers on the network to find your computer. This makes it easier to share files and printers. NR/FWA Outdoor Series User’s Guide...
  • Page 133: Auto-Discover Your Upnp-Enabled Network Device

    Before you follow these steps, make sure you already have UPnP activated on the Zyxel Device and in your computer. Make sure your computer is connected to the LAN port of the Zyxel Device. Open File Explorer and click Network. Right-click the Zyxel Device icon and select Properties. NR/FWA Outdoor Series User’s Guide...
  • Page 134 Figure 85 Network Connections In the Internet Connection Properties window, click Settings to see port mappings. Figure 86 Internet Connection Properties You may edit or delete the port mappings or click Add to manually add port mappings. NR/FWA Outdoor Series User’s Guide...
  • Page 135 To see more details about your current Internet connection status, right click the network icon in the system tray and click Open Network & Internet settings. Click Network and Sharing Center and click the Connections. NR/FWA Outdoor Series User’s Guide...
  • Page 136: Web Configurator Access With Upnp In Windows 10

    Chapter 9 Home Networking Figure 90 Internet Connection Status 9.9 Web Configurator Access with UPNP in Windows 10 Follow the steps below to access the Web Configurator. Open File Explorer. Click Network. NR/FWA Outdoor Series User’s Guide...
  • Page 137 Right-click the icon for your Zyxel Device and select View device webpage. The Web Configurator login screen displays. Figure 92 Network Connections: Network Infrastructure Right-click the icon for your Zyxel Device and select Properties. Click the Network Device tab. A window displays information about the Zyxel Device. NR/FWA Outdoor Series User’s Guide...
  • Page 138 Chapter 9 Home Networking Figure 93 Network Connections: Network Infrastructure: Properties: Example NR/FWA Outdoor Series User’s Guide...
  • Page 139: Routing

    LAN devices within an Intranet are transferring files or packets, especially when there are more than two Internet connections in your home or office network. Click Network Setting > Routing to open the Static Route screen. NR/FWA Outdoor Series User’s Guide...
  • Page 140: Add Or Edit Static Route

    Use this screen to add or edit a static route. Click Add New Static Route in the Static Route screen, the following screen appears. Configure the required information for a static route. Note: The Gateway IP Address must be within the range of the selected interface in Use Interface. NR/FWA Outdoor Series User’s Guide...
  • Page 141 In order to extend your Intranet and control traffic flowing directions, you may connect a router to the Zyxel Device’s LAN. The router may be used to separate two department networks. This tutorial shows how to configure a static routing rule for two network routings. NR/FWA Outdoor Series User’s Guide...
  • Page 142 You need to specify a static routing rule on the Zyxel Device to specify R as the router in charge of forwarding traffic to N2. In this case, the Zyxel Device routes traffic from A to R and then R routes the traffic to B. NR/FWA Outdoor Series User’s Guide...
  • Page 143 • Select Default as the Use Interface. • Click OK. Now B should be able to receive traffic from A. You may need to additionally configure B’s firewall settings to allow specific traffic to pass through. NR/FWA Outdoor Series User’s Guide...
  • Page 144: Dns Route

    The following table describes the labels in this screen. Table 46 Network Setting > Routing > DNS Route LABEL DESCRIPTION Add New DNS Click this to create a new entry. Route This is the number of an individual DNS route. NR/FWA Outdoor Series User’s Guide...
  • Page 145: Add Or Edit Dns Route

    Select a WAN interface through which the matched DNS query is sent. You must have the WAN interfaces already configured in the Broadband screen. Click this to save your changes. Cancel Click this to exit this screen without saving. NR/FWA Outdoor Series User’s Guide...
  • Page 146: Policy Route

    10.4.1 Add or Edit Policy Route Click Add New Policy Route in the Policy Route screen or click the Edit icon next to a policy. Use this screen to configure the required information for a policy route. NR/FWA Outdoor Series User’s Guide...
  • Page 147: Rip Overview

    10.5 RIP Overview Routing Information Protocol (RIP, RFC 1058 and RFC 1389) allows the Zyxel Device to exchange routing information with other routers. To activate RIP for the WAN interface, select the supported RIP version and operation. NR/FWA Outdoor Series User’s Guide...
  • Page 148: Rip

    Select the check box to set the Zyxel Device to not send the route information to the default Gateway gateway. Cancel Click Cancel to exit this screen without saving. Apply Click Apply to save your changes back to the Zyxel Device. NR/FWA Outdoor Series User’s Guide...
  • Page 149: Network Address Translation (Nat)

    (the inside global address) before forwarding the packet to the WAN side. When the response comes back, NAT translates the destination address (the inside global address) back to the inside local address before forwarding it to the original inside host. NR/FWA Outdoor Series User’s Guide...
  • Page 150: Port Forwarding

    ISP assigns the WAN IP address. The NAT network appears as a single host on the Internet. Figure 102 Multiple Servers Behind NAT Example 11.2.1 Port Forwarding Click Network Setting > NAT to open the Port Forwarding screen. NR/FWA Outdoor Series User’s Guide...
  • Page 151: Add Or Edit Port Forwarding

    Create or edit a port forwarding rule. Specify either a port or a range of ports, a server IP address, and a protocol to configure a port forwarding rule. Click Add New Rule in the Port Forwarding screen or the Edit icon next to an existing rule to open the following screen. NR/FWA Outdoor Series User’s Guide...
  • Page 152 ], [ ` ], [ ' ], [ < ], [ > ], [ ^ ], [ $ ], [ | ], [ & ], or [ ; ]. Spaces are allowed. WAN Interface Select the WAN interface for which to configure NAT port forwarding rules. NR/FWA Outdoor Series User’s Guide...
  • Page 153: Port Triggering

    LAN can use the service in the same manner. This way you do not need to configure a new IP address each time you want a different LAN computer to use the application. For example: NR/FWA Outdoor Series User’s Guide...
  • Page 154 This field displays whether the port triggering rule is active or not. A yellow bulb signifies that this rule is active. A gray bulb signifies that this rule is not active. Service Name This field displays the name of the service used by this rule. NR/FWA Outdoor Series User’s Guide...
  • Page 155: Add Or Edit Port Triggering Rule

    Edit icon to open the following screen. Use this screen to configure a port or range of ports and protocols for sending out requests and for receiving responses. Figure 107 Network Setting > NAT > Port Triggering: Add or Edit NR/FWA Outdoor Series User’s Guide...
  • Page 156: Dmz

    Note: Enter the IP address of the default server in the Default Server Address field, and click Apply to activate the DMZ host. Otherwise, clear the IP address in the Default Server Address field, and click Apply to deactivate the DMZ host. NR/FWA Outdoor Series User’s Guide...
  • Page 157: Alg

    NAT Application Layer Gateway (ALG) in the Zyxel Device. Application Layer Gateway (ALG) allows certain applications such as File Transfer Protocol (FTP), Session Initiation Protocol (SIP), or file transfer in Instant Messaging (IM) applications to pass through the Zyxel Device. NR/FWA Outdoor Series User’s Guide...
  • Page 158: Technical Reference

    This refers to the host on the WAN. Local This refers to the packet address (source or destination) as the packet travels on the LAN. Global This refers to the packet address (source or destination) as the packet travels on the WAN. NR/FWA Outdoor Series User’s Guide...
  • Page 159: What Nat Does

    Internet. The Zyxel Device keeps track of the original addresses and port numbers so incoming reply packets can have their original values restored. The following figure illustrates this. Figure 110 How NAT Works NR/FWA Outdoor Series User’s Guide...
  • Page 160: Nat Application

    Table 58 Services and Port Numbers SERVICES PORT NUMBER ECHO FTP (File Transfer Protocol) SMTP (Simple Mail Transfer Protocol) DNS (Domain Name System) Finger HTTP (Hyper Text Transfer protocol or WWW, Web) POP3 (Post Office Protocol) NR/FWA Outdoor Series User’s Guide...
  • Page 161 You assign the LAN IP addresses and the ISP assigns the WAN IP address. The NAT network appears as a single host on the Internet. Figure 112 Multiple Servers Behind NAT Example IP Address assigned by ISP NR/FWA Outdoor Series User’s Guide...
  • Page 162: Dns

    Enabling the wildcard feature for your host causes *.yourhost.dyndns.org to be aliased to the same IP address as yourhost.dyndns.org. This feature is useful if you want to be able to use, for example, www.yourhost.dyndns.org and still reach your hostname. NR/FWA Outdoor Series User’s Guide...
  • Page 163: Dns Entry

    You can manually add or edit the Zyxel Device’s DNS name and IP address entry. Click Add New DNS Entry in the DNS Entry screen or the Edit icon next to the entry you want to edit. The screen shown next appears. NR/FWA Outdoor Series User’s Guide...
  • Page 164: Dynamic Dns

    Dynamic DNS can update your current dynamic IP address mapping to a hostname. Configure a DDNS service provider on your Zyxel Device. Click Network Setting > DNS > Dynamic DNS. The screen appears as shown. NR/FWA Outdoor Series User’s Guide...
  • Page 165 Last Updated Time This shows the last time the IP address the Dynamic DNS provider has associated with the hostname was updated. Current Dynamic This shows the IP address your Dynamic DNS provider has currently associated with the hostname. NR/FWA Outdoor Series User’s Guide...
  • Page 166 Chapter 12 DNS Table 61 Network Setting > DNS > Dynamic DNS (continued) LABEL DESCRIPTION Cancel Click Cancel to exit this screen without saving. Apply Click Apply to save your changes. NR/FWA Outdoor Series User’s Guide...
  • Page 167: Vlan Group

    VoD and IPTV multicast servers. The Zyxel Device can also tag outgoing requests to the servers with these VLAN IDs. Figure 116 VLAN Group Example 13.1.1 What You Can Do in this Chapter Use these screens to manage VLAN groups on the Zyxel Device. NR/FWA Outdoor Series User’s Guide...
  • Page 168: Vlan Group Settings

    Click the Add New VLAN Group button in the VLAN Group screen to open the following screen. Use this screen to create a new VLAN group. Figure 118 Network Setting > VLAN Group > Add New VLAN Group/Edit NR/FWA Outdoor Series User’s Guide...
  • Page 169 ' ], [ < ], [ > ], [ ^ ], [ $ ], [ | ], [ & ], or [ ; ]. Spaces are allowed. VLAN ID Enter a unique ID number, from 1 to 4,094, to identify this VLAN group. Cancel Click Cancel to exit this screen without saving any changes. Click OK to save your changes. NR/FWA Outdoor Series User’s Guide...
  • Page 170: Interface Grouping

    In the following example, the client that sends packets with the DHCP Vendor ID option set to MSFT 5.0 (meaning it is a Windows 2000 DHCP client) is assigned the IP address 192.168.2.2 and uses the WAN VDSL_PoE/ppp0.1 interface. Figure 119 Interface Grouping Application NR/FWA Outdoor Series User’s Guide...
  • Page 171: Interface Group Configuration

    Note: An interface can belong to only one group at a time. Note: After configuring a vendor ID, reboot the client device attached to the Zyxel Device to obtain an appropriate IP address. Note: You can have up to 15 filter criteria. NR/FWA Outdoor Series User’s Guide...
  • Page 172 Select the WAN interface this group uses. The group can have up to one PTM interface, up to used in the one ATM interface, up to one ETH interface, and up to one WWAN interface. grouping Select None to not add a WAN interface to this group. NR/FWA Outdoor Series User’s Guide...
  • Page 173: Interface Grouping Criteria

    You can choose to define a group based on a MAC address, a vendor ID (DHCP option 60), an Identity Association Identifier (DHCP option 61), vendor specific information (DHCP option 125), or a VLAN group. NR/FWA Outdoor Series User’s Guide...
  • Page 174 Select this and the VLAN group of the matched traffic from the drop-down list box. A VLAN group can be configured in Network Setting > VLAN Group. Cancel Click Cancel to exit this screen without saving. Click OK to save your changes. NR/FWA Outdoor Series User’s Guide...
  • Page 175: Firewall

    Denial-of-Service (DoS) attacks are aimed at devices and networks with a connection to the Internet. Their goal is not to steal information, but to disable a device or network so users no longer have access NR/FWA Outdoor Series User’s Guide...
  • Page 176: Firewall

    • Use the General screen to configure the security level of the firewall on the Zyxel Device (Section 15.3 on page 177). • Use the Protocol screen to add or remove predefined Internet services and configure firewall rules (Section 15.4 on page 178). NR/FWA Outdoor Series User’s Guide...
  • Page 177: Firewall General Settings

    Internet to devices behind the Zyxel Device. When the security level is set to High, Telnet, FTP, HTTP, HTTPS, DNS, IMAP, POP3, SMTP, and/or IPv6 ICMPv6 (Ping) traffic from the LAN are still allowed. NR/FWA Outdoor Series User’s Guide...
  • Page 178: Protocol (Customized Services)

    Table 68 Security > Firewall > Protocol LABEL DESCRIPTION Add New Protocol Click this to configure a customized service. Entry Name This is the name of your customized service. Description This is a description of your customized service. NR/FWA Outdoor Series User’s Guide...
  • Page 179: Add Customized Service

    This screen displays a list of the configured incoming or outgoing filtering rules. Note the order in which the rules are listed. Click Security > Firewall > Access Control to display the following screen. NR/FWA Outdoor Series User’s Guide...
  • Page 180: Add New Acl Rule

    IP address, IP Type, service, and direction. You can also specify a limit as to how many packets this rule applies to at a certain period of time or specify a schedule for this rule. NR/FWA Outdoor Series User’s Guide...
  • Page 181 IPv6 rapid deployment (6RD). Select Service Select a service from the Select Service box. Protocol Select the protocol (ALL, TCP/UDP, TCP, UDP, ICMP, or ICMPv6) used to transport the packets for which you want to apply the rule. NR/FWA Outdoor Series User’s Guide...
  • Page 182: Dos

    DoS Protection Enable this to protect against DoS attacks. The Zyxel Device will drop sessions that surpass Blocking maximum thresholds. Apply Click this to save your changes. Cancel Click this to restore your previously saved settings. NR/FWA Outdoor Series User’s Guide...
  • Page 183: Firewall Technical Reference

    Note: You also need to configure the remote management settings to allow a WAN computer to manage the Zyxel Device. You may define additional rules and sets or modify existing ones but please exercise extreme caution in doing so. For example, you may create rules to: NR/FWA Outdoor Series User’s Guide...
  • Page 184: Guidelines For Security Enhancement With Your Firewall

    FTP ports (TCP 20, 21) are allowed from the Internet to the LAN, Internet users may be able to connect to computers with running FTP servers. Does this rule conflict with any existing rules? NR/FWA Outdoor Series User’s Guide...
  • Page 185 Chapter 15 Firewall Once these questions have been answered, adding rules is simply a matter of entering the information into the correct fields in the Web Configurator screens. NR/FWA Outdoor Series User’s Guide...
  • Page 186: Mac Filter

    Active is selected if you want to use a filter. Select Security > MAC Filter. The screen appears as shown. Figure 130 Security > MAC Filter NR/FWA Outdoor Series User’s Guide...
  • Page 187: Add New Rule

    Zyxel Device in these address fields. Enter the MAC addresses in a valid MAC address format, that is, six hexadecimal character pairs, for example, 12:34:56:78:9a:bc. Delete Click the Delete icon to delete an existing rule. NR/FWA Outdoor Series User’s Guide...
  • Page 188 Chapter 16 MAC Filter Table 74 Security > MAC Filter > Add New Rule (continued) LABEL DESCRIPTION Cancel Click Cancel to restore your previously saved settings. Apply Click Apply to save your changes. NR/FWA Outdoor Series User’s Guide...
  • Page 189: Certificates

    You can import the following certificates to your Zyxel Device: • Web Server – This certificate secures HTTP connections. • SSH – This certificate secures remote connections. Click Security > Certificates to open the Local Certificates screen. NR/FWA Outdoor Series User’s Guide...
  • Page 190 Click the Remove icon to remove the certificate (or certification request). A window displays asking you to confirm that you want to delete the certificate. Note that subsequent certificates move up by one when you take this action. NR/FWA Outdoor Series User’s Guide...
  • Page 191: Create Certificate Request

    [ ; ]. Spaces are allowed. Country/Region Select a country to identify the nation where the certificate owner is located. Name Cancel Click Cancel to exit this screen without saving. Click OK to save your changes. NR/FWA Outdoor Series User’s Guide...
  • Page 192: View Certificate Request

    CA (certificate authority). Click the View icon in the Local Certificates screen to open the following screen. Figure 134 Security > Certificates > Local Certificates: View Certificate NR/FWA Outdoor Series User’s Guide...
  • Page 193: Trusted Ca

    Note: A maximum of ten certificates can be added. Figure 135 Security > Certificates > Trusted CA NR/FWA Outdoor Series User’s Guide...
  • Page 194: Import Trusted Ca Certificate

    Binary X.509, PEM (base-64) encoded, Binary PKCS#7, or PEM (base-64) encoded PKCS#7. Note: You must remove any spaces from the certificate’s filename before you can import the certificate. Figure 136 Security > Certificates > Trusted CA > Import Certificate NR/FWA Outdoor Series User’s Guide...
  • Page 195: View Trusted Ca Certificate

    Click Security > Certificates > Trusted CA to open the Trusted CA screen. Click the View icon to open the View Certificate screen. Figure 137 Security > Certificates > Trusted CA > View Certificate NR/FWA Outdoor Series User’s Guide...
  • Page 196: Certificates Technical Reference

    For example, a VPN tunnel might use the triple DES encryption algorithm. The certification authority uses its private key to sign certificates. Anyone can then use the certification authority’s public key to verify the certificates. NR/FWA Outdoor Series User’s Guide...
  • Page 197: Verify A Certificate

    Make sure that the certificate has a “.cer” or “.crt” file name extension. Figure 138 Certificates on Your Computer Double-click the certificate’s icon to open the Certificate window. Click the Details tab and scroll down to the Thumbprint Algorithm and Thumbprint fields. NR/FWA Outdoor Series User’s Guide...
  • Page 198 Use a secure method to verify that the certificate owner has the same information in the Thumbprint Algorithm and Thumbprint fields. The secure method may vary based on your situation. Possible examples would be over the telephone or through an HTTPS connection. NR/FWA Outdoor Series User’s Guide...
  • Page 199: Log

    Emergency: The system is unusable. Alert: Action must be taken immediately. Critical: The system condition is critical. Error: There is an error condition on the system. Warning: There is a warning condition on the system. NR/FWA Outdoor Series User’s Guide...
  • Page 200: System Log

    This field displays the severity level of the log that the Zyxel Device is to send to this syslog server. Category This field displays the type of the log. Messages This field states the reason for the log. NR/FWA Outdoor Series User’s Guide...
  • Page 201: Security Log

    This field displays the severity level of the log that the Zyxel Device is to send to this syslog server. Category This field displays the type of the log. Messages This field states the reason for the log. NR/FWA Outdoor Series User’s Guide...
  • Page 202: Traffic Status

    Click System Monitor > Traffic Status to open the WAN screen. The figures in this screen show the number of bytes received and sent through the Zyxel Device’s WAN interface. The table below shows packet statistics for each WAN interface. NR/FWA Outdoor Series User’s Guide...
  • Page 203 This indicates the number of transmitted packets on this interface. Error This indicates the number of frames with errors transmitted on this interface. Drop This indicates the number of outgoing packets dropped on this interface. Packets Received NR/FWA Outdoor Series User’s Guide...
  • Page 204: Lan Status

    This indicates the number of transmitted packets on this interface. Error This indicates the number of frames with errors transmitted on this interface. Drop This indicates the number of outgoing packets dropped on this interface. Received (Packets) NR/FWA Outdoor Series User’s Guide...
  • Page 205 This indicates the number of received packets on this interface. Error This indicates the number of frames with errors received on this interface. Drop This indicates the number of received packets dropped on this interface. NR/FWA Outdoor Series User’s Guide...
  • Page 206: Arp Table

    Use the ARP table to view the IPv4-to-MAC address mappings for each device connected to the Zyxel Device. The neighbor table shows the IPv6-to-MAC address mappings of each IPv6 neighbor. To open this screen, click System Monitor > ARP Table. NR/FWA Outdoor Series User’s Guide...
  • Page 207 This is the MAC address of the connected device with the listed IP address. Device This is the type of interface used by the connected device. You can click the device type to go to its configuration screen. NR/FWA Outdoor Series User’s Guide...
  • Page 208: Routing Table

    The table below shows IPv4 and IPv6 routing information. The IPv4 subnet mask is ‘255.255.255.255’ for a host destination and ‘0.0.0.0’ for the default route. The gateway address is written as ‘*’(IPv4)/‘::’(IPv6) if none is set. Click System Monitor > Routing Table to open the following screen. NR/FWA Outdoor Series User’s Guide...
  • Page 209 This indicates the destination IPv4 address or IPv6 address and prefix of this route. Gateway This indicates the IPv4 address or IPv6 address of the gateway that helps forward this route’s traffic. Subnet Mask This indicates the destination subnet mask of the IPv4 route. NR/FWA Outdoor Series User’s Guide...
  • Page 210 "cost." The smaller the number, the lower the "cost." Interface This indicates the name of the interface through which the route is forwarded. • brx indicates a LAN interface where x can be 0 – 3 to represent LAN1 to LAN4 respectively. NR/FWA Outdoor Series User’s Guide...
  • Page 211: Wlan Station Status

    The RSSI (Received Signal Strength Indicator) field shows the WiFi signal strength of the station’s WiFi connection. The normal range is –30dBm to –79dBm. If the value drops below –80dBm, try moving the associated WiFi station closer to the Zyxel Device to get better signal strength. NR/FWA Outdoor Series User’s Guide...
  • Page 212 4 means the Zyxel Device is receiving a very good WiFi signal. 3 means the Zyxel Device is receiving a weak WiFi signal, 2 means the Zyxel Device is receiving a very weak WiFi signal. 1 means the Zyxel Device is not receiving a WiFi signal. NR/FWA Outdoor Series User’s Guide...
  • Page 213: Cellular Wan Status

    Zyxel Device, as well as SIM card and module information. 23.2 Cellular WAN Status To open this screen, click System Monitor > Cellular WAN Status. Cellular information is available on this screen only when you insert a valid SIM card in the Zyxel Device. NR/FWA Outdoor Series User’s Guide...
  • Page 214 Chapter 23 Cellular WAN Status Figure 147 System Monitor > Cellular WAN Status NR/FWA Outdoor Series User’s Guide...
  • Page 215 Chapter 23 Cellular WAN Status Figure 148 System Monitor > Cellular WAN Status (continued) Note: The fields in the screen may differ slightly based on the Access Technology your Zyxel Device supports. NR/FWA Outdoor Series User’s Guide...
  • Page 216 This displays Fixed and the Zyxel Device will allow traffic to be forwarded to a specific LAN computer on the local network of the Zyxel Device. Cellular Status Cellular Status This displays the status of the cellular Internet connection. NR/FWA Outdoor Series User’s Guide...
  • Page 217 Zyxel Device is connecting. The value depends on the current Access Technology: • For LTE, it is the EARFCN (E-UTRA Absolute Radio-Frequency Channel Number) as specified in 3GPP-TS.36.101. • For 5G, it is the NR-ARFCN (New Radio Absolute Radio-Frequency Channel Number). NR/FWA Outdoor Series User’s Guide...
  • Page 218 This displays the Signal to Interference plus Noise Ratio (SINR) in dB. This is also a measure of signal quality and used by the UE (User Equipment) to calculate the Channel Quality Indicator (CQI) that it reports to the network. A negative value means more noise than signal. NR/FWA Outdoor Series User’s Guide...
  • Page 219 This displays the Signal to Interference plus Noise Ratio (SINR) in dB. This is also a measure of signal quality and used by the UE (User Equipment) to calculate the Channel Quality Indicator (CQI) that it reports to the 5G network. A negative value means more noise than signal. NR/FWA Outdoor Series User’s Guide...
  • Page 220: System

    [ " ], [ ` ], [ ' ], [ < ], [ > ], [ ^ ], [ $ ], [ | ], [ & ], or [ ; ]. Spaces are allowed. Cancel Click Cancel to abandon this screen without saving. Apply Click Apply to save your changes. NR/FWA Outdoor Series User’s Guide...
  • Page 221: User Account

    Web Configurator. Lock Period This field displays the length of time a user must wait before attempting to log in again after a number of consecutive wrong passwords have been entered as defined in Retry Times. NR/FWA Outdoor Series User’s Guide...
  • Page 222: User Account Add Or Edit

    If you are changing your existing password, you have to first enter your Old Password then enter your New Password. Verify Password Enter the new password again for confirmation. Retry Times Enter the number of times consecutive wrong passwords can be entered for this account. 0 means there is no limit. NR/FWA Outdoor Series User’s Guide...
  • Page 223 Parental Control, Log, Traffic Status, ARP Table, Routing Table, Cellular WAN Status, User Account, Remote Management, Time, E-mail Notification, Log Setting, Firmware Upgrade, Backup/Restore, Reboot, Diagnostic. Cancel Click Cancel to restore your previously saved settings. Click OK to save your changes. NR/FWA Outdoor Series User’s Guide...
  • Page 224: Remote Management

    Use this screen to configure the interfaces through which services can access the Zyxel Device. You can also specify service port numbers computers must use to connect to the Zyxel Device. Click Maintenance > Remote Management > MGMT Services to open the following screen. NR/FWA Outdoor Series User’s Guide...
  • Page 225 Zyxel Device from the trusted host IP address. Port You may change the server port number for a service if needed, however you must use the same port number in order to use that service for remote management. NR/FWA Outdoor Series User’s Guide...
  • Page 226: Trust Domain

    If specific services from the trusted-hosts are allowed access but the trust domain list is empty, all public IP addresses can access the Zyxel Device from the WAN using the specified services. NR/FWA Outdoor Series User’s Guide...
  • Page 227: Mgmt Services For Ip Passthrough

    NAT. Make sure to enable IP Passthrough in Network Setting > Broadband > Cellular IP Passthrough. Click Maintenance > Remote Management > MGMT Services for IP Passthrough to open the following screen. NR/FWA Outdoor Series User’s Guide...
  • Page 228: Trust Domain For Ip Passthrough

    Zyxel Device when IP Passthrough is enabled. IP Passthrough allows Internet traffic to go to a LAN computer behind the Zyxel Device without going through NAT. Make sure to enable IP Passthrough in Network Setting > Broadband > Cellular IP Passthrough. NR/FWA Outdoor Series User’s Guide...
  • Page 229: Add Trust Domain

    Zyxel Device. Click the Add Trust Domain button in the Maintenance > Remote Management > Trust Domain for IP Passthrough screen to open the following screen. Figure 157 Maintenance > Remote Management > Trust Domain for IP Passthrough > Add Trust Domain NR/FWA Outdoor Series User’s Guide...
  • Page 230 IP Address Enter a public IPv4/IPv6 IP address which is allowed to access the service on the from the WAN. Cancel Click Cancel to restore your previously saved settings. Click OK to save your changes. NR/FWA Outdoor Series User’s Guide...
  • Page 231: Client

    Zyxel Device, modify settings, perform firmware upgrades as well as monitor and diagnose the Zyxel Device. Click Maintenance > TR-069 Client to open the following screen. NR/FWA Outdoor Series User’s Guide...
  • Page 232 Chapter 27 TR-069 Client Figure 158 Maintenance > TR-069 Client NR/FWA Outdoor Series User’s Guide...
  • Page 233 Certificate Local You can choose a local certificate used by TR-069 client. The local certificate should be Certificate Used imported in the Security > Certificates > Local Certificates screen. by TR-069 Client XMPP Connection Information NR/FWA Outdoor Series User’s Guide...
  • Page 234 XMPP Server Enter the TCP port reserved for the XMPP server. The default is 5222. (1 – 65535) Port Apply Click Apply to save your changes. Cancel Click Cancel to restore the screen’s last saved settings. NR/FWA Outdoor Series User’s Guide...
  • Page 235: Chapter 28 Tr-369

    A message refers to the contents of a TR-369 communication. A Message Transfer Protocol (MTP) is the protocol that carries a message. The endpoint must be identified by a locally or globally unique endpoint identifier depending on the scheme used for assignment. Figure 159 Example TR-369 Topology NR/FWA Outdoor Series User’s Guide...
  • Page 236: Mqtt

    In either case it must be the last character specified in the topic filter [MQTT-4.7.1-2] For example, if a client subscribes to “sport/tennis/player1/#”, it would receive messages published using these topic names: • “sport/tennis/player1” • “sport/tennis/player1/ranking” • “sport/tennis/player1/score/wimbledon” NR/FWA Outdoor Series User’s Guide...
  • Page 237: Configuration Overview

    Table 100 MQTT Broker Registration ITEM DESCRIPTION Username If this is required, note it and enter the same on the Zyxel Device. Password If this is required, note it and enter the same on the Zyxel Device. NR/FWA Outdoor Series User’s Guide...
  • Page 238: Configuring Tr-369 On The Zyxel Device

    DESCRIPTION Add New Click this button to add a new MQTT client. Note: At the time of writing, you can add up to 128 MQTT clients. This displays the index number of the MQTT client. NR/FWA Outdoor Series User’s Guide...
  • Page 239: Add Or Edit Mqtt

    Enter the URL of the MQTT broker. Make sure the broker is reachable from the Zyxel Device. Broker Port Enter the port used for registration with the broker. The default port is shown here. If the broker is using a different port, enter that port number here. NR/FWA Outdoor Series User’s Guide...
  • Page 240: Local Agent

    Click Maintenance > TR-369 Local Agent > Agent to open the following screen. Use this screen to set the Zyxel Device as an agent, select a cellular WAN, and configure the Message Transfer Protocol (MTP) to receive USP messages from controllers. NR/FWA Outdoor Series User’s Guide...
  • Page 241 The Message Transfer Protocol (MTP) is the protocol that carries a message. Add New At the time of writing, you can only have one agent MTP entry, so you can only edit the existing entry. This displays the index number of the MTP (Message Transfer Protocol). NR/FWA Outdoor Series User’s Guide...
  • Page 242: Edit Agent

    If the value is not assigned by the controller on creation, you must choose an initial value that doesn't conflict with any existing entries. Protocol At the time of writing, just the MQ Telemetry Transport (MQTT) protocol is used by the Zyxel Deviceto send messages. NR/FWA Outdoor Series User’s Guide...
  • Page 243: Controller

    This displays the topic name for the Zyxel Device to publish USP messages to the controller. Reference This displays the MQTT client you configured in the MQTT screen. Modify Click the Edit icon to configure an entry. Click the Delete icon to remove an entry. NR/FWA Outdoor Series User’s Guide...
  • Page 244: Add Or Edit Controller

    "urn:bbf:usp:id:" authority-scheme ":" [authority-id] ":" instance-id When used anywhere else (for example, in the to_id and from_id of a USP Record), the namespace information is omitted, and the Endpoint ID is expressed as: authority-scheme ":" [authority-id] ":"instance-id. NR/FWA Outdoor Series User’s Guide...
  • Page 245 237. For example, /usp/controller/Zyxel. Reference Select this to be the MQTT client you configured in the MQTT screen. For example, Device.MQTT.Client.1. Click OK to save your changes. Cancel Click Cancel to restore the screen’s last saved settings. NR/FWA Outdoor Series User’s Guide...
  • Page 246: Time Settings

    Zyxel Device is physically located, and configure Daylight Savings settings if needed. To change your Zyxel Device’s time and date, click Maintenance > Time. The screen appears as shown. NR/FWA Outdoor Series User’s Guide...
  • Page 247 This displays the date of your Zyxel Device. Each time you reload this screen, the Zyxel Device synchronizes the date with the time server. Time and Date Setup Time Protocol This displays the time protocol used by your Zyxel Device. NR/FWA Outdoor Series User’s Guide...
  • Page 248 Germany for instance, you would select 2 in the Hour field because Germany's time zone is one hour ahead of GMT or UTC (GMT+1). Cancel Click Cancel to exit this screen without saving. Apply Click Apply to save your changes. NR/FWA Outdoor Series User’s Guide...
  • Page 249: Email Notification

    Click Maintenance > E-mail Notification to open the E-mail Notification screen. Note: The default port number of the mail server is 25. Figure 168 Maintenance > E-mail Notification NR/FWA Outdoor Series User’s Guide...
  • Page 250: E-Mail Notification Edit

    30.2.1 E-mail Notification Edit Click the Add button in the E-mail Notification screen. Use this screen to configure the required information for sending email through a mail server. Figure 169 Maintenance > E-mail Notification > Add NR/FWA Outdoor Series User’s Guide...
  • Page 251 Select STARTTLS to upgrade a plain text connection to a secure connection using SSL/TLS. Select NONE to disable the connection security. Cancel Click this button to begin configuring this screen afresh. Click this button to save your changes and return to the previous screen. NR/FWA Outdoor Series User’s Guide...
  • Page 252: Log Setting

    Local File to store logs on the Zyxel Device. Select Local File and Remote to store logs on both the Zyxel Device and the syslog server. To change your Zyxel Device’s log settings, click Maintenance > Log Setting. The screen appears as shown. NR/FWA Outdoor Series User’s Guide...
  • Page 253 Chapter 31 Log Setting Figure 170 Maintenance > Log Setting NR/FWA Outdoor Series User’s Guide...
  • Page 254: Example Email Log

    An ‘End of Log’ message displays for each mail in which a complete log has been sent. The following is an example of a log sent by email. • You may edit the subject title. • The date format here is Day-Month-Year. NR/FWA Outdoor Series User’s Guide...
  • Page 255 |<1,02> 127|Apr 7 00 |From:192.168.1.131 To:192.168.1.255 |match |forward | 10:05:17 |UDP src port:00520 dest port:00520 |<1,02> 128|Apr 7 00 |From:192.168.1.1 To:192.168.1.255 |match |forward | 10:05:30 |UDP src port:00520 dest port:00520 |<1,02> End of Firewall Log NR/FWA Outdoor Series User’s Guide...
  • Page 256: Firmware Upgrade

    Zyxel Device will reboot. Click Maintenance > Firmware Upgrade to open the following screen. Do NOT turn off the Zyxel Device while firmware upload is in progress! Figure 172 Maintenance > Firmware Upgrade NR/FWA Outdoor Series User’s Guide...
  • Page 257 Figure 173 Firmware Uploading The Zyxel Device automatically restarts in this time causing a temporary network disconnect. In some operating systems, you may see the following icon on your desktop. Figure 174 Network Temporarily Disconnected NR/FWA Outdoor Series User’s Guide...
  • Page 258: Module Upgrade

    Click Maintenance > Firmware Upgrade > Module Upgrade to open the following screen. Do NOT turn off the Zyxel Device while module firmware upload is in progress! Figure 176 Maintenance > Firmware Upgrade > Module Upgrade NR/FWA Outdoor Series User’s Guide...
  • Page 259 After two minutes, log in again and check your new firmware version in the Status screen. If the upload was not successful, an error screen will appear. Click OK to go back to the Module Upgrade screen. NR/FWA Outdoor Series User’s Guide...
  • Page 260: Backup/Restore

    Information related to factory default settings and backup configuration are shown in this screen. You can also use this to restore Zyxel Device’s previous configurations. 33.2 Backup/Restore Click Maintenance > Backup/Restore. Information related to factory defaults, backup configuration, and restoring configuration appears in this screen, as shown next. NR/FWA Outdoor Series User’s Guide...
  • Page 261 The backup configuration file will be useful in case you need to return to your previous settings. Click Backup to save the Zyxel Device’s current configuration to your computer. NR/FWA Outdoor Series User’s Guide...
  • Page 262 If the upload was not successful, an error screen will appear. Click OK to go back to the Configuration screen. Figure 180 Configuration Upload Error Reset All Settings Click the Reset button to clear all user-entered configuration information and return the Zyxel Device to its factory defaults. The following warning screen appears. NR/FWA Outdoor Series User’s Guide...
  • Page 263: Reboot

    Zyxel Device hangs, for example. This does not affect the Zyxel Device's configuration. Click Maintenance > Reboot. Click Reboot to have the Zyxel Device reboot. Figure 183 Maintenance > Reboot NR/FWA Outdoor Series User’s Guide...
  • Page 264: Schedule Reboot

    Select the time of the day that you plan to reboot the Zyxel Device remotely. Cancel Click Cancel to close the window with changes unsaved. Apply Click Apply to save the changes back to the Zyxel Device. NR/FWA Outdoor Series User’s Guide...
  • Page 265: Diagnostic

    TR-471 test server for applications such as live streaming, online games and VoIP. Note: Not all Zyxel Devices support speed test. Click Maintenance > Diagnostic to open the following screen. NR/FWA Outdoor Series User’s Guide...
  • Page 266 Use this when you need to test applications such as live streaming, online games and VoIP. TCP/IP Address Enter the IP address of a computer that you want to perform ping, trace route, nslookup, or speed test in order to test a connection. TR-471 Test NR/FWA Outdoor Series User’s Guide...
  • Page 267 For example, if the Number Test Sub Intervals (m) is 10 and Test Sub Interval is 2000 milliseconds, then the test will last 20 seconds where 10 intervals (m) multiplied by 2 seconds (2000 milliseconds) is equal to 20 seconds. NR/FWA Outdoor Series User’s Guide...
  • Page 268 0/5/22, RTTVar(ms): 0-26, Mbps(L3/IP): 1.15 [Info] Downstream Minimum One-Way Delay(ms): 11 [w/clock difference], Round-Trip Time(ms): 26 [Info] Downstream [Info] Maximum Mbps(L3/IP): 1.19, Mbps(L2/Eth): 1.41, Mbps(L1/Eth): 1.79, Mbps(L1/Eth+VLAN): 1.85 Start Test Click this to perform the selected test method. NR/FWA Outdoor Series User’s Guide...
  • Page 269: Part Iii: Troubleshooting And Appendices

    Troubleshooting and Appendices Appendices contain general information. Some information may not apply to your Zyxel Device.
  • Page 270: Chapter 35 Troubleshooting

    If the problem continues, contact the vendor. The LED does not behave as expected. Make sure you understand the normal behavior of the LED. Check the hardware connections. Inspect your cables for damage. Contact the vendor to replace any damaged cables. NR/FWA Outdoor Series User’s Guide...
  • Page 271: Device Access Problems

    Make sure your Internet browser does not block pop-up windows and has JavaScript and Java enabled. If it is possible to log in from another interface, check the service control settings for HTTP and HTTPS (Maintenance > Remote Management). NR/FWA Outdoor Series User’s Guide...
  • Page 272 To use this feature, you have to apply for DDNS service at www.dyndns.org. Note: If you have a private WAN IP address, then you cannot use DDNS. Here are the three steps to use a domain name to log in the Web Configurator: NR/FWA Outdoor Series User’s Guide...
  • Page 273 You must use the same port number in order to use that web service for remote management. Try the troubleshooting suggestions for I cannot access the Web Configurator login screen. Ignore the suggestions about your browser. NR/FWA Outdoor Series User’s Guide...
  • Page 274: Cellular Problems

    Although installing the Zyxel Device as high as possible is the usual rule of thumb, it is sometimes possible that the Zyxel Device is in a weak coverage spot at that specific height. Adjust the height to achieve the best service possible. NR/FWA Outdoor Series User’s Guide...
  • Page 275: Internet Problems

    If the problem continues, contact the network administrator or vendor, or try the advanced suggestions I cannot access the Web Configurator login screen. Note: If your Zyxel Device is an outdoor-type, inclement weather like rain and hot weather may affect cellular signals. NR/FWA Outdoor Series User’s Guide...
  • Page 276: Wifi Problems

    • Place the AP where there are minimum obstacles (such as walls and ceilings) between the AP and the WiFi client. • Reduce the number of WiFi clients connecting to the same AP simultaneously, or add additional APs if necessary. NR/FWA Outdoor Series User’s Guide...
  • Page 277: Upnp Problems

    Disconnect the Ethernet cable from the Zyxel Device’s Ethernet port or from your computer. Reconnect the Ethernet cable. Restart your computer. 35.8 Getting More Troubleshooting Help Search for support information for your model at https://service-provider.zyxel.com/global/en/tech- support community.zyxel.com for more troubleshooting suggestions. NR/FWA Outdoor Series User’s Guide...
  • Page 278: Appendix A Customer Support

    • Date that you received your device. • Brief description of the problem and the steps you took to solve it. Corporate Headquarters (Worldwide) Taiwan • Zyxel Communications (Taiwan) Co., Ltd. • https://www.zyxel.com Asia China • Zyxel Communications Corporation–China Office •...
  • Page 279 • https://www.zyxel.com/global/en Philippines • Zyxel Communications Corp. • https://www.zyxel.com/global/en Singapore • Zyxel Communications Corp. • https://www.zyxel.com/global/en Taiwan • Zyxel Communications (Taiwan) Co., Ltd. • https://www.zyxel.com/tw/zh Thailand • Zyxel Thailand Co., Ltd. • https://www.zyxel.com/th/th Vietnam • Zyxel Communications Corporation–Vietnam Office • https://www.zyxel.com/vn/vi...
  • Page 280 • Zyxel Hungary & SEE • https://www.zyxel.com/hu/hu Italy • Zyxel Communications Italy S.r.l. • https://www.zyxel.com/it/it Norway • Zyxel Communications A/S • https://www.zyxel.com/no/no Poland • Zyxel Communications Poland • https://www.zyxel.com/pl/pl Romania • Zyxel Romania • https://www.zyxel.com/ro/ro NR/FWA Outdoor Series User’s Guide...
  • Page 281 Turkey • Zyxel Turkey A.S. • https://www.zyxel.com/tr/tr • Zyxel Communications UK Ltd. • https://www.zyxel.com/uk/en-gb Ukraine • Zyxel Ukraine • https://www.zyxel.com/ua/uk-ua South America Argentina • Zyxel Communications Corp. • https://www.zyxel.com/co/es-co Brazil • Zyxel Communications Brasil Ltda. NR/FWA Outdoor Series User’s Guide...
  • Page 282 • Zyxel Communications Corp. • https://www.zyxel.com/co/es-co South America • Zyxel Communications Corp. • https://www.zyxel.com/co/es-co Middle East Israel • Zyxel Communications Corp. • https://il.zyxel.com North America • Zyxel Communications, Inc. – North America Headquarters • https://www.zyxel.com/us/en-us NR/FWA Outdoor Series User’s Guide...
  • Page 283: Appendix B Ipv6

    54 bits 64 bits Global Address A global address uniquely identifies a device on the Internet. It is similar to a “public IP address” in IPv4. A global unicast address starts with a 2 or 3. NR/FWA Outdoor Series User’s Guide...
  • Page 284 The following table describes the Multicast addresses which are reserved and cannot be assigned to a Multicast group. Table 118 Reserved Multicast Address MULTICAST ADDRESS FF00:0:0:0:0:0:0:0 FF01:0:0:0:0:0:0:0 FF02:0:0:0:0:0:0:0 FF03:0:0:0:0:0:0:0 FF04:0:0:0:0:0:0:0 FF05:0:0:0:0:0:0:0 FF06:0:0:0:0:0:0:0 FF07:0:0:0:0:0:0:0 FF08:0:0:0:0:0:0:0 FF09:0:0:0:0:0:0:0 FF0A:0:0:0:0:0:0:0 FF0B:0:0:0:0:0:0:0 FF0C:0:0:0:0:0:0:0 FF0D:0:0:0:0:0:0:0 FF0E:0:0:0:0:0:0:0 FF0F:0:0:0:0:0:0:0 NR/FWA Outdoor Series User’s Guide...
  • Page 285 Renew or Rebind message at the client's discretion. Renew Renew Renew Rebind to S1 to S1 to S1 to S2 Renew Renew Renew Rebind to S1 to S1 to S1 to S2 NR/FWA Outdoor Series User’s Guide...
  • Page 286 In IPv6, the Zyxel Device configures a link-local address automatically, and then sends a neighbor solicitation message to check if the address is unique. If there is an address to be resolved or verified, the Zyxel Device also sends out a neighbor solicitation message. When the Zyxel Device NR/FWA Outdoor Series User’s Guide...
  • Page 287 Windows 10 supports IPv6 by default. DHCPv6 is also enabled when you enable IPv6 on a Windows 10 computer. To enable IPv6 in Windows 10: Click the start icon, Settings and then Network & Internet. Select the Internet Protocol Version 6 (TCP/IPv6) checkbox to enable it. Click OK to save the change. NR/FWA Outdoor Series User’s Guide...
  • Page 288 IPv4 Address... : 172.16.100.61 Subnet Mask ... : 255.255.255.0 Default Gateway ..: fe80::213:49ff:f NR/FWA Outdoor Series User’s Guide...
  • Page 289: Appendix C Legal Information

    NR Band n77/n78 is 28 dBm • Wi-Fi The band 2400 – 2483.5 MHz is 19.95 dBm (NR7303) • WCDMA Band l/Vlll is 24 dBm • LTE Band 1/3/5/7/8/20/28/32/38/40/41/42/43 is 23 dBm • NR Band n40/n41/n77/n78 is 26 dBm NR/FWA Outdoor Series User’s Guide...
  • Page 290 Zyxel izjavlja, da je ta oprema v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 2014/53/EU. (Slovene) Suomi (Finnish) Zyxel vakuuttaa täten että laitteet tyyppinen laite on direktiivin 2014/53/EU oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen. NR/FWA Outdoor Series User’s Guide...
  • Page 291 – For a permanently connected device, a readily accessible method to disconnect the device shall be incorporated externally to the device; – For a pluggable device, the socket-outlet shall be installed near the device and shall be easily accessible. NR/FWA Outdoor Series User’s Guide...
  • Page 292 無線資訊傳輸設備忍受合法通信之干擾且不得干擾合法通信;如造成干擾,應立即停用, 俟無干擾之虞,始得繼續使用。 • 無線資訊傳輸設備的製造廠商應確保頻率穩定性,如依製造廠商使用手冊上所述正常操作, 發射的信號應維持於操作頻帶中 • 使用無線產品時,應避免影響附近雷達系統之操作。 • 高增益指向性天線只得應用於固定式點對點系統。 以下訊息僅適用於產品屬於專業安裝並銷售至台灣地區 : • 本器材須經專業工程人員安裝及設定,始得設置使用,且不得直接販售給⼀般消費者。 安全警告 – 為了您的安全,請先閱讀以下警告及指示 : • 請勿將此產品接近火焰或放置在高溫的環境。 • 避免設備接觸 : – 灰塵及污物 – 切勿接觸灰塵、污物、沙土、食物或其他不合適的材料。 • 雷雨天氣時,不要安裝或維修此設備。有遭受電擊的風險。 • 切勿重摔或撞擊設備,並勿使用不正確的電源變壓器。 • 若接上不正確的電源變壓器會有爆炸的風險。 • 請勿隨意更換產品內的電池。 • 如果更換不正確之電池型式,會有爆炸的風險,請依製造商說明書處理使用過之電池。 NR/FWA Outdoor Series User’s Guide...
  • Page 293 To obtain the services of this warranty, contact your vendor. Open Source Licenses This product may contain in part some free software distributed under GPL license terms and/or GPL-like licenses. To request the source code covered under these licenses please go to: https://www.zyxel.com/form/gpl_oss_software_notice.shtml https://service-provider.zyxel.com/global/en/gpl-oss-software-notice. NR/FWA Outdoor Series User’s Guide...
  • Page 294: Index

    Certification Authority Backup/Restore screen Certification Authority, see CA Band Configuration Screen certifications Basic Service Set, see BSS viewing Broadband client list configuration example backup firewalls restoring static route contact information NR/FWA Outdoor Series User’s Guide...
  • Page 295 DNS wildcard Firmware Upgrade screen 256, 258 Dynamic Host Configuration Protocol, see DHCP firmware upload 256, 258 DYNDNS wildcard firmware version check fragmentation threshold 104, 106 150, 160 unusable ECHO email log example NR/FWA Outdoor Series User’s Guide...
  • Page 296 Login screen IP address access control no access IP alias logs 199, 202, 213, 252 NAT applications IP Passthrough mode IP Passthrough screen 32, 86, 87 IPv4 firewall IPv6 MAC address 101, 122 NR/FWA Outdoor Series User’s Guide...
  • Page 297 NAT example Network Address Translation, see NAT network disconnect temporary 257, 259 network map 32, 58 Quick Start Guide Network Monitoring NNTP Nslookup test Reboot screen RESET Button reset to factory defaults Others screen restart system NR/FWA Outdoor Series User’s Guide...
  • Page 298 DHCP view configuration Trusted CA screen Static DHCP screen static route 139, 147 configuration status 61, 70 Universal Plug and Play, see UPnP wireless LAN upgrading firmware subnet mask upgrading module firmware SYN attack UPnP NR/FWA Outdoor Series User’s Guide...
  • Page 299 104, 106 limitations MAC address filter 100, 107 preamble 104, 106 RTS/CTS threshold 104, 106 security SSID status 109, 110 example limitations push button wizard setup Internet WMM screen WPA2 WPA2-PSK WPA-PSK (WiFi Protected Access-Pre-Shared Key) NR/FWA Outdoor Series User’s Guide...

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