Troubleshooting - Fujitsu AIRSTAGE UTY-ALGX Instruction Manual

System controller lite for vrf system
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30.

Troubleshooting

30-1
Troubleshooting
Trouble contents
Cause
Nothing is displayed on the List screen of the VRF Explorer monitor screen.
Graphic chip of the PC used does not
support "DirectX9.0C".
When scanning, U10 USB Network Interface is not displayed as a selection choice.
U10 USB Network Interface driver is not
installed.
Power is not supplied.
Cannot print.
Printer power is not turned on.
Printer cable is not connected to the PC.
Printer driver is not installed.
Cannot send and receive e-mail.
E-mail software settings are not appropri-
ate.
System Controller Lite e-mail settings are
not appropriate.
Internet provider is shut down for mainte-
nance or other reason.
Copyright© 2013-2015 Fujitsu General Limited. All rights reserved.
Countermeasures
Change to a PC with graphic chip that supports DirectX, or install a
DirectX compatible graphic board at an expansion slot.
Install the OpenLDV supplied.
If an USB hub is used or many USB units are connected, the power
supply may be insufficient. Connect the USB units directly to the PC, or
reduce the number of USB units connected.
Turn on the printer power.
Connect the printer to the PC.
Install the printer driver.
Confirm by checking e-mail software help.
See par. 9. Error E-mail Notification Setting, and check the settings.
Wait awhile and then retry, or contact the provider.
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