Inspecting The Server Cabinet - HP Integrity rx8620 User's & Service Manual

Installation

Inspecting the Server Cabinet

Inspecting the Server Cabinet
NOTE The server will ship in one of three different configurations. The configurations are:
• on a pallet installed in a server cabinet
• on a pallet for rack mount into an existing cabinet on the customer site
• on a pallet with a wheel kit for installation as a standalone server
HP shipping containers are designed to protect their contents under normal shipping conditions. After the
equipment arrives at the customer site, carefully inspect each carton for signs of shipping damage. A tilt
indicator is installed on each carton shipped. The beads in the indicator will roll to the upper position if the
container has been tilted to an angle that could cause equipment damage. The tilt indicator itself will have
two windows and each window under normal conditions will show four beads present. If a carton has been
mishandled, accidentally dropped, or knocked against something, the tilt indicator will indicate missing
beads. If damage is found, document the damage with photographs and contact the transport carrier
immediately.
Examine the server cabinet for visible shipping damage. After unpacking the cabinet, check for damage that
may have been obscured by the shipping container. If damage is found after visual inspection, document the
damage with photographs and contact the transport carrier immediately.
If the equipment has any damage, a damage claim form must be obtained by the customer from the shipping
representative. The customer should complete the form and return it to the shipping representative.
NOTE The factory provides an installation warranty that is effective from the time the customer
receives the shipment until Field Services turns the system over to the customer.
Upon inspection of a received system and during installation of the system, if any parts or
accessories are missing or defective, they will be replaced directly from the factory by a priority
process. To request replacement parts, the HP Installation Specialist must contact the local
Order Fulfillment group which will coordinate the replacement with the factory.
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Chapter 2