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b. If the service tag is not backed up in the backup flash device, enter the system service tag manually. See the
update the Service Tag by using System Setup
c. Update the BIOS and iDRAC versions.
Reenable the Trusted Platform Module (TPM). See the
4. If you are not using Easy restore, import your new or existing iDRAC Enterprise license. For more information, see the
Integrated Dell Remote Access Controller User's Guide available at
5. Follow the procedure listed in
Restoring Service Tag using Easy Restore
The Easy Restore feature allows you to restore your Service Tag, iDRAC license, UEFI configuration, and the system
configuration data after replacing the system board. All data is backed up in a backup Flash drive device automatically. If
BIOS detects a new system board, and the Service Tag in the backup Flash drive device is different, BIOS prompts the user to
restore the backup information.
About this task
Below is a list of options available:
1. Restore the Service Tag, license, and diagnostics information, press Y.
2. Go to the Lifecycle Controller based restore options, press N.
3. Restore data from a previously created Hardware Server Profile, press F10.
NOTE:
When the restore process is complete, BIOS prompts to restore the system configuration data.
4. To restore the system configuration data, press Y
5. To use the default configuration settings, press N
NOTE:
After the restore process is complete, system reboots.
NOTE:
If restoring the Service Tag is successful, you can check the Service Tag information in the System Information
screen and compare it with the Service Tag on the system.
Manually updating Service Tag
After replacing a system board, if Easy Restore fails, follow this process to manually enter the Service Tag, using System
Setup.
About this task
If you know the system Service Tag, use the System Setup menu to enter the Service Tag.
Steps
1. Turn on the system.
2. To enter the System Setup, press F2.
3. Click Service Tag Settings.
4. Enter the Service Tag.
NOTE:
You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct
Service Tag. After the Service Tag is entered, it cannot be updated or changed.
5. Click OK.
section.
After working inside your
Upgrading the Trusted Platform Module
https://www.dell.com/idracmanuals
system.
Installing and removing system components
Manually
section.
.
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