Image Is Distorted Or Blurry; Characters Are Not Recognized During Conversion To Editable Text (Ocr) - Epson ES-C380W User Manual

Image is Distorted or Blurry

If a scanned image appears distorted or blurry, try these solutions:
• Make sure your original is not wrinkled or warped. This may prevent the original from laying flat when
passing over the scanner sensors.
• Do not move your original or your scanner during scanning.
• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable
surface that extends beyond its base in all directions.
• Select Settings > Scanner Settings > Scan Settings in Epson ScanSmart, adjust the following
settings, and try scanning again:
• On the Main Settings tab, try increasing the Resolution setting.
• On the Main Settings tab, make sure you select the correct Image Type for your original.
• If the Image Type is set to Black & White, adjust the Threshold setting on the Advanced Settings
tab. (The Image Option must be set to None.)
• If the Image Type is set to Color or Grayscale, select the Unsharp Mask setting on the Advanced
Settings tab. Change the Text Enhancement setting to High.
Parent topic:

Characters are not Recognized During Conversion to Editable Text (OCR)

If characters in your scanned images are not recognized during OCR conversion, try these solutions:
• Make sure your original is loaded straight on your product.
• Use an original with clear text.
• Adjust these Epson Scan 2 settings (if available) and try scanning again:
• Select the correct Image Type setting.
• If the Image Type is set to Black & White, select Text Enhancement. If the Image Type is set to
Color or Grayscale, change the Text Enhancement setting to High.
• If the Image Type is set to Black & White, adjust the Threshold setting.
• Set the Image Type to Grayscale.
• Set the scanning resolution between 200 and 600 dpi.
• If the original document is in landscape mode, set the Rotate setting to Auto in Epson Scan 2.
• If you are using OCR software, check the manual for any additional adjustments.
Solving Scanned Image Quality Problems
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