Resetting The Epson Scan 2 Settings - Epson ES-C380W User Manual

Caution: Do not turn off or unplug the product until the update is complete; otherwise, a malfunction
may occur.
Note: If the firmware update is unsuccessful, the product does not start up normally and "Recovery
Mode" is displayed on the LCD screen the next time the product is turned on. In this case, you need to
update the firmware again using a computer. Connect the product to the computer with a USB cable and
download the latest firmware from the Epson website. Then follow the on-screen instructions to update
the firmware. (You cannot update the firmware over a network connection if "Recovery Mode" is still
displayed on the LCD screen.)
Updating Firmware without Connecting to the Internet
You can download the product's firmware from the Epson website on the computer, and then connect
the product and the computer via USB cable to update the firmware. If you cannot update over the
network, try this method.
Note: Make sure Epson Scan 2 is installed on your computer. If Epson Scan 2 is not installed, download
the software from the Epson website and install it on your computer.
1. Download the latest firmware from the Epson website.
2. Connect your product to the computer using a USB cable.
3. Double-click the downloaded .exe file to start the Epson Firmware Updater.
4. Follow the on-screen instructions to update the firmware.
Updating the Firmware Using Web Config
To update the firmware using Web Config, select the Device Management tab > Firmware Update,
check the displayed message, and then click Start.
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Related references
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)

Resetting the Epson Scan 2 Settings

If you continue to experience image quality problems after trying all possible solutions, you may need to
reset the Epson Scan 2 settings using the Epson Scan 2 Utility.
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