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Troubleshooting
In the event of any fault:
• Turn off the appliance
• Disconnect the power supply
• Have the appliance repaired
• Based on the instructions given in the table below, some minor
issues can be corrected by the user. Please check the consecutive
points in the table before you refer the repair to customer service.
Problem
The appliance does
not work
Sensor fields do not
respond when touched
The appliance does
not respond and emits
an extended beep
The appliance switches
itself off
A single cooking
zone switches off and
residual heat indicator
„H" is shown.
Possible Cause
No power
Appliance is not turned on
Sensor field touched too briefly
(less than one second)
Multiple sensors touched at the
same time
Improper use (wrong sen-
sor fields touched or sensors
touched too briefly)
Sensor fields covered or dirty
No sensor field is touched for
10 seconds of activating the
appliance
Sensor fields covered or
dirty
Limited cook time
Sensory fields covered or dirty
Electronic components over-
heated
Remedy
Check the fuse, replace if
blown
Turn on the appliance
Touch the sensor field longer
Always touch only one sensor
field
(except when a cooking zone
is switched off)
Reconnect the hob
Uncover or clean the sensor
fields
Switch on the appliance and
set heat setting without delay
Uncover or clean the sensor
fields
Switch on the cooking zone
again
Uncover or clean the sensor
fields
35
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