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Troubleshooting
Problem
The appliance does not
work and no indicators are
lit.
The appliance switches
itself off.
Residual heat indicator
has extinguished despite
zone(s) still being hot.
Hob top is broken, cracked
and/or chipped.
A fault has not been
resolved by any suggested
remedies.
Should the above steps not resolve an issue, please contact CDA
Customer Care for assistance. Contact details are on page 11.
IMPORTANT - PLEASE NOTE: In the event of any breakage, crack
or cracking – even minimal – of the vitroceramic glass, immediately
disconnect your appliance to prevent a risk of electric shock and
contact CDA Customer Care.
12
Possible Causes
The appliance has no
power.
There is an issue with the
installation or the internal
wiring of the hob.
The RCD has tripped.
The appliance has no
power.
The temperature of
the zone is below the
acceptable threshold
(approximately 50°C).
Stop using the appliance immediately and switch the
appliance off at the mains. Contact CDA Customer
Care to arrange a repair (contact details on page 11).
Contact CDA Customer Care using the contact details
on page 11 to arrange a service visit.
Possible Remedy
Check the RCD, hob
power supply and fuse
and replace fuse if blown.
Contact your installer if
appliance is new.
Check if tripped, and
reset RCD if necessary.
Check the fuse and
replace if blown.
Avoid touching the
ceramic surface directly
for some time after use.
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