Jabra PANACAST 50 Administrator's Manual page 72

Log bundle is created in the tar.gz format and downloaded to the PC.
Jabra PanaCast 50 Video Bar System – Microsoft Teams Room
1. On the touch controller go to Settings > Device settings > Admin
2. Log in using the touch controller admin credentials (Default password: Last 6
characters of the serial number of the touch controller)
3. Go to Account Tab -> Access -> Toggle the button to enable Web Access
Once Web Console access is enabled, log in to the Web Console using the IP
address of the video bar.
Follow the steps below to collect the logs:
1. Login to the Web Console of the video bar by entering its IP address in a
browser.
2. Go to Account -> Jabra Support
3. Enable Debugging by toggling the button and click Save
4. Recreate the problem and click Download Logs below the Debugging tab.
5. Click Download in the pop-up window that appears.
Log bundle is created in the tar.gz format and downloaded to the PC.
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