Jabra PANACAST 50 Administrator's Manual page 67

8.3 Zoom Rooms setup issues
Problem
• Touch controller and video bar Zoom controller pairing fails.
• Network traffic on TCP port 9090 is blocked.
Cause
• Network traffic on TCP port 443 is blocked.
• Make sure the video bar and touch controller are paired and the video bar is currently connected
Potential Fix
• Allow traffic on TCP port 443 from touch controller and video bar to Zoom cloud (Refer to Zoom
• Allow traffic on TCP port 9090 between touch controller and video bar.
8.4 Microsoft Teams Rooms setup issues
Problem
• Touch controller and video bar Microsoft Teams Room touch console pairing fails.
• Network traffic on TCP port 443 is blocked.
Cause
• Touch controller and video bar are signed in using different resource accounts.
• Sign into both touch controller and video bar using the same account.
Potential Fix
• Allow traffic on TCP port 443 from touch controller and video bar to Microsoft Teams cloud (Refer
to the touch controller.
documentation for Zoom cloud IP address to be allowed).
to Microsoft documentation for Microsoft IP address to be allowed).
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