Endress+Hauser Proline Promass A 500 PROFINET Operating Instructions Manual

Endress+Hauser Proline Promass A 500 PROFINET Operating Instructions Manual

Coriolis flowmeter
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BA01758D/06/EN/03.19
71451413
2019-09-16
Valid as of version
01.01.zz (Device firmware)
Products
Operating Instructions
Proline Promass A 500
PROFINET
Coriolis flowmeter
Solutions
Services

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Summary of Contents for Endress+Hauser Proline Promass A 500 PROFINET

  • Page 1 Products Solutions Services BA01758D/06/EN/03.19 71451413 2019-09-16 Valid as of version 01.01.zz (Device firmware) Operating Instructions Proline Promass A 500 PROFINET Coriolis flowmeter...
  • Page 2 • The manufacturer reserves the right to modify technical data without prior notice. Your Endress+Hauser Sales Center will supply you with current information and updates to these instructions. Endress+Hauser...
  • Page 3: Table Of Contents

    Proline Promass A 500 PROFINET Table of contents Table of contents About this document ....6 Installation ..... . . 23 Document function .
  • Page 4 Table of contents Proline Promass A 500 PROFINET Structure and function of the operating 10.5.2 Setting the system units ..menu ......
  • Page 5 13.2 Measuring and test equipment ... 242 13.3 Endress+Hauser services ....242 Repair ......243 14.1 General notes .
  • Page 6: About This Document

    About this document Proline Promass A 500 PROFINET About this document Document function These Operating Instructions contain all the information that is required in various phases of the life cycle of the device: from product identification, incoming acceptance and storage, to mounting, connection, operation and commissioning through to troubleshooting, maintenance and disposal.
  • Page 7: Tool Symbols

    Proline Promass A 500 PROFINET About this document Symbol Meaning Light emitting diode is on. Light emitting diode is flashing. 1.2.4 Tool symbols Symbol Meaning Torx screwdriver Phillips head screwdriver Open-ended wrench 1.2.5 Symbols for certain types of information Symbol...
  • Page 8: Documentation

    • W@M Device Viewer (www.endress.com/deviceviewer): Enter the serial number from nameplate • Endress+Hauser Operations App: Enter the serial number from the nameplate or scan the 2D matrix code (QR code) on the nameplate Detailed list of the individual documents along with the documentation code →...
  • Page 9 Proline Promass A 500 PROFINET About this document TRI-CLAMP® Registered trademark of Ladish & Co., Inc., Kenosha, USA SWAGELOK® Registered trademark of Swagelok & Co., Solon, USA Endress+Hauser...
  • Page 10: Safety Instructions

    Safety instructions Proline Promass A 500 PROFINET Safety instructions Requirements for the personnel The personnel for installation, commissioning, diagnostics and maintenance must fulfill the following requirements: ‣ Trained, qualified specialists must have a relevant qualification for this specific function and task.
  • Page 11: Workplace Safety

    Verification for borderline cases: ‣ For special fluids and fluids for cleaning, Endress+Hauser is glad to provide assistance in verifying the corrosion resistance of fluid-wetted materials, but does not accept any warranty or liability as minute changes in the temperature, concentration or level of contamination in the process can alter the corrosion resistance properties.
  • Page 12: Product Safety

    It meets general safety standards and legal requirements. It also complies with the EU directives listed in the device-specific EU Declaration of Conformity. Endress+Hauser confirms this by affixing the CE mark to the device.
  • Page 13: Protecting Access Via A Password

    Proline Promass A 500 PROFINET Safety instructions 2.7.2 Protecting access via a password Different passwords are available to protect write access to the device parameters or access to the device via the WLAN interface. • User-specific access code Protect write access to the device parameters via the local display, Web browser or operating tool (e.g.
  • Page 14: Access Via Service Interface (Cdi-Rj45)

    Safety instructions Proline Promass A 500 PROFINET The device and status information can be hidden on the login page. This prevents unauthorized access to the information. For detailed information on device parameters, see: The "Description of Device Parameters" document →  276.
  • Page 15: Product Description

    Proline Promass A 500 PROFINET Product description Product description The measuring system consists of a transmitter and a sensor. The transmitter and sensor are mounted in physically separate locations. They are interconnected by connecting cables. Product design Two versions of the transmitter are available.
  • Page 16 Product description Proline Promass A 500 PROFINET 3.1.2 Proline 500 Signal transmission: analog Order code for "Integrated ISEM electronics", option B "Transmitter" For use in applications required to meet special requirements due to ambient or operating conditions. As the electronics are located in the transmitter, the device is ideal in the event of: •...
  • Page 17: Incoming Acceptance And Product

    Technical Documentation present? • If one of the conditions is not satisfied, contact your Endress+Hauser Sales Center. • Depending on the device version, the CD-ROM might not be part of the delivery! The Technical Documentation is available via the Internet or via the Endress+Hauser Operations App, see the "Product identification"...
  • Page 18: Transmitter Nameplate

     8 sections • The W@M Device Viewer: enter the serial number from the nameplate (www.endress.com/deviceviewer) • The Endress+Hauser Operations App: Enter the serial number from the nameplate or scan the 2-D matrix code (QR code) on the nameplate. 4.2.1 Transmitter nameplate Proline 500 –...
  • Page 19 Proline Promass A 500 PROFINET Incoming acceptance and product identification Proline 500 3 4 5 Order code: Ser. no.: Ext. ord. cd.: Date: A0029192  4 Example of a transmitter nameplate Manufacturing location Name of the transmitter Order code Serial number (ser. no.) Extended order code (ext.
  • Page 20: Sensor Nameplate

    Incoming acceptance and product identification Proline Promass A 500 PROFINET 4.2.2 Sensor nameplate Order code: Ser. no.: Ext. ord. cd.: Date: A0029199  5 Example of a sensor nameplate Name of the sensor Manufacturing location Order code Serial number (ser. no.) Extended order code (Ext.
  • Page 21: Symbols On Measuring Device

    Proline Promass A 500 PROFINET Incoming acceptance and product identification 4.2.3 Symbols on measuring device Symbol Meaning WARNING! This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in serious or fatal injury. Reference to documentation Refers to the corresponding device documentation.
  • Page 22: Storage And Transport

    Storage and transport Proline Promass A 500 PROFINET Storage and transport Storage conditions Observe the following notes for storage: ‣ Store in the original packaging to ensure protection from shock. ‣ Do not remove protective covers or protective caps installed on process connections.
  • Page 23: Measuring Devices With Lifting Lugs

    Proline Promass A 500 PROFINET Installation 5.2.2 Measuring devices with lifting lugs CAUTION Special transportation instructions for devices with lifting lugs ‣ Only use the lifting lugs fitted on the device or flanges to transport the device. ‣ The device must always be secured at two lifting lugs at least.
  • Page 24 Installation Proline Promass A 500 PROFINET To prevent measuring errors arising from accumulation of gas bubbles in the measuring tube, avoid the following mounting locations in the pipe: • Highest point of a pipeline. • Directly upstream of a free pipe outlet in a down pipe.
  • Page 25: Environment And Process Requirements

    If operating outdoors: Avoid direct sunlight, particularly in warm climatic regions. You can order a weather protection cover from Endress+Hauser. →  245. System pressure It is important that cavitation does not occur, or that gases entrained in the liquids do not outgas.
  • Page 26 Installation Proline Promass A 500 PROFINET Cavitation is caused if the pressure drops below the vapor pressure: • In liquids that have a low boiling point (e.g. hydrocarbons, solvents, liquefied gases) • In suction lines ‣ Ensure the system pressure is sufficiently high to prevent cavitation and outgassing.
  • Page 27: Special Mounting Instructions

    Proline Promass A 500 PROFINET Installation NOTICE Danger of overheating when heating ‣ Ensure that the temperature at the lower end of the transmitter housing does not exceed 80 °C (176 °F). ‣ Ensure that sufficient convection takes place at the transmitter neck.
  • Page 28 Installation Proline Promass A 500 PROFINET RUPTURE DISK A0030346 Rupture disk label Rupture disk with 1/2" NPT internal thread with 1" width across flat Transportation guard For information on the dimensions: see the "Mechanical construction" section of the "Technical Information" document...
  • Page 29 Proline Promass A 500 PROFINET Installation Post retainer The post retainer mounting kit is used to secure the device to a pipe or post (order code for "Accessories", option PR). SW 13 SW 10 A0019746  8 Post retainer mounting kit 8 x hexagonal nut M8 ×...
  • Page 30: Mounting The Measuring Device

    Installation Proline Promass A 500 PROFINET 280 (11.0) 255 (10.0) 146 (5.75) 134 (5.3) 12 (0.47) 30 (1.18) A0029553  10 Weather protection cover for Proline 500 Mounting the measuring device 6.2.1 Required tools For transmitter For mounting on a post: •...
  • Page 31: Mounting The Transmitter Housing: Proline 500 - Digital

    Proline Promass A 500 PROFINET Installation 2. Install the measuring device or turn the transmitter housing so that the cable entries do not point upwards.  A0029263 6.2.4 Mounting the transmitter housing: Proline 500 – digital CAUTION Ambient temperature too high! Danger of electronics overheating and housing deformation.
  • Page 32: Mounting The Transmitter Housing: Proline 500

    Installation Proline Promass A 500 PROFINET Wall mounting 17 (0.67) 5.8 (0.23) 5.8 (0.23) 149 (5.85) A0029054  12 Engineering unit mm (in) Depends on order code for "Transmitter housing" Order code for "Transmitter housing" • Option A, aluminum coated: L =14 mm (0.55 in) •...
  • Page 33 Proline Promass A 500 PROFINET Installation Wall mounting 18 (0.71) 10 (0.39) 20 (0.79) 100 (3.94) A0029068  13 Engineering unit mm (in) 1. Drill the holes. 2. Insert wall plugs into the drilled holes. 3. Screw in the securing screws slightly at first.
  • Page 34: Turning The Transmitter Housing: Proline 500

    Installation Proline Promass A 500 PROFINET Post mounting 20 70 … ( 0.79 to 2.75) SW 13 A0029057  14 Engineering unit mm (in) 6.2.6 Turning the transmitter housing: Proline 500 To provide easier access to the connection compartment or display module, the transmitter housing can be turned.
  • Page 35: Post-Installation Check

    Proline Promass A 500 PROFINET Installation – – – 3 mm A0030035 1. Depending on the device version: Loosen the securing clamp of the connection compartment cover. 2. Unscrew the connection compartment cover. 3. Turn the display module to the desired position: max. 8 × 45° in each direction.
  • Page 36: Electrical Connection

    Electrical connection Proline Promass A 500 PROFINET Electrical connection NOTICE The measuring device does not have an internal circuit breaker. ‣ For this reason, assign the measuring device a switch or power-circuit breaker so that the power supply line can be easily disconnected from the mains.
  • Page 37 Proline Promass A 500 PROFINET Electrical connection Relay output Standard installation cable is sufficient. Current input 0/4 to 20 mA Standard installation cable is sufficient. Status input Standard installation cable is sufficient. Cable diameter • Cable glands supplied: M20 × 1.5 with cable ⌀ 6 to 12 mm (0.24 to 0.47 in) •...
  • Page 38 Electrical connection Proline Promass A 500 PROFINET A: Connecting cable between sensor and transmitter: Proline 500 – digital Standard cable A standard cable with the following specifications can be used as the connecting cable. Design 4 cores (2 pairs); uninsulated stranded CU wires; pair-stranded with common...
  • Page 39 Proline Promass A 500 PROFINET Electrical connection Cross-section Cable length [max.] Termination 2 x 2 x 0.50 mm 50 m (165 ft) 2 x 2 x 0.50 mm (AWG 20) (AWG 20) BN WT YE GN • +, – = 0.5 mm •...
  • Page 40: Terminal Assignment

    Electrical connection Proline Promass A 500 PROFINET C: Connecting cable between sensor and transmitter: Proline 500 Standard cable 6 × 0.38 mm PVC cable with common shield and individually shielded cores Conductor resistance ≤50 Ω/km (0.015 Ω/ft) Capacitance: core/shield ≤420 pF/m (128 pF/ft) Cable length (max.)
  • Page 41: Pin Assignment Of Device Plug

    Proline Promass A 500 PROFINET Electrical connection 7.1.5 Pin assignment of device plug Assignment TD + RD + TD – RD – Coding Plug/socket A0032047 Socket 7.1.6 Preparing the measuring device Carry out the steps in the following order: 1. Mount the sensor and transmitter.
  • Page 42: Connecting The Measuring Device: Proline 500 - Digital

    Electrical connection Proline Promass A 500 PROFINET Connecting the measuring device: Proline 500 - digital NOTICE Limitation of electrical safety due to incorrect connection! ‣ Have electrical connection work carried out by appropriately trained specialists only. ‣ Observe applicable federal/national installation codes and regulations.
  • Page 43 Proline Promass A 500 PROFINET Electrical connection Connecting the sensor connection housing via terminals For the device version with the order code for "Sensor connection housing": Option A "Aluminum coated" 10 (0.4) 3 mm TX 20 TX 20 22 mm...
  • Page 44 Electrical connection Proline Promass A 500 PROFINET Connecting the sensor connection housing via terminals For the device version with the order code for "Sensor connection housing": Option B "Stainless" 10 (0.4) 8 mm 22 mm 24 mm A0029613 1. Release the securing screw of the housing cover.
  • Page 45 Proline Promass A 500 PROFINET Electrical connection Connecting the sensor connection housing via the connector For the device version with the order code for "Sensor connection housing": Option C "Ultra-compact hygienic, stainless" A0029615 1. Connect the protective ground. 2. Connect the connector.
  • Page 46 Electrical connection Proline Promass A 500 PROFINET Connecting the connecting cable to the transmitter TX 20 TX 20 10 (0.4) 22 mm 24 mm A0029597 1. Loosen the 4 fixing screws on the housing cover. 2. Open the housing cover.
  • Page 47: Connecting The Transmitter

    Proline Promass A 500 PROFINET Electrical connection 7.2.2 Connecting the transmitter A0028200 Terminal connection for supply voltage Terminal connection for signal transmission, input/output Terminal connection for signal transmission, input/output Terminal connection for connecting cable between sensor and transmitter Terminal connection for signal transmission, input/output or terminal connection for network connection via service interface (CDI-RJ45);...
  • Page 48 Electrical connection Proline Promass A 500 PROFINET 6. Connect the protective ground. 7. Plug in the RJ45 connector. 8. Firmly tighten the cable glands.  This concludes the PROFINET connection process. Connecting the supply voltage and additional inputs/outputs TX 20 TX 20 10 (0.4)
  • Page 49 Proline Promass A 500 PROFINET Electrical connection Removing a cable 3 (0.12) A0029598  15 Engineering unit mm (in) 1. To remove a cable from the terminal, use a flat-blade screwdriver to push the slot between the two terminal holes 2.
  • Page 50: Integrating The Transmitter Into A Network

    Electrical connection Proline Promass A 500 PROFINET 7.2.3 Integrating the transmitter into a network This section only presents the basic options for integrating the device into a network. For information on the procedure to follow to connect the transmitter correctly →  42.
  • Page 51 Proline Promass A 500 PROFINET Electrical connection Integrating into a ring topology The device is integrated via the terminal connection for signal transmission (output 1) and the connection to the service interface (CDI-RJ45). Note the following when connecting: • Recommended cable: CAT5e, CAT6 or CAT7, with shielded connector (e.g. brand: YAMAICHI ;...
  • Page 52: Connecting The Measuring Device: Proline 500

    Electrical connection Proline Promass A 500 PROFINET Connecting the measuring device: Proline 500 NOTICE Limitation of electrical safety due to incorrect connection! ‣ Have electrical connection work carried out by appropriately trained specialists only. ‣ Observe applicable federal/national installation codes and regulations.
  • Page 53 Proline Promass A 500 PROFINET Electrical connection Connecting the sensor connection housing via terminals For the device version with the order code for "Housing": Option B "Stainless" 10 (0.4) 8 mm 22 mm 24 mm A0029613 1. Release the securing screw of the housing cover.
  • Page 54 Electrical connection Proline Promass A 500 PROFINET Connecting the connecting cable to the transmitter 10 (0.4) 3 mm 22 mm 24 mm A0029592 1. Loosen the securing clamp of the connection compartment cover. 2. Unscrew the connection compartment cover. 3. Push the cable through the cable entry . To ensure tight sealing, do not remove the sealing ring from the cable entry.
  • Page 55: Connecting The Transmitter

    Proline Promass A 500 PROFINET Electrical connection 7.3.2 Connecting the transmitter A0026781 Terminal connection for supply voltage Terminal connection for signal transmission, input/output Terminal connection for signal transmission, input/output or terminal connection for network connection via service interface (CDI-RJ45) Protective earth (PE)
  • Page 56 Electrical connection Proline Promass A 500 PROFINET 22 mm 24 mm N ic t e r e r g ö f f iz e t e n s io r ir A0033722 7. Push the cable through the cable entry . To ensure tight sealing, do not remove the sealing ring from the cable entry.
  • Page 57 Proline Promass A 500 PROFINET Electrical connection 22 mm 24 mm – A0033984 4. Connect the cable in accordance with the terminal assignment .  Signal cable terminal assignment: The device-specific terminal assignment is documented on an adhesive label in the terminal cover.
  • Page 58: Integrating The Transmitter Into A Network

    Electrical connection Proline Promass A 500 PROFINET 7.3.3 Integrating the transmitter into a network This section only presents the basic options for integrating the device into a network. For information on the procedure to follow to connect the transmitter correctly →  52.
  • Page 59: Ensuring Potential Equalization

    Proline Promass A 500 PROFINET Electrical connection Integrating into a ring topology The device is integrated via the terminal connection for signal transmission (output 1) and the connection to the service interface (CDI-RJ45). Note the following when connecting: • Recommended cable: CAT5e, CAT6 or CAT7, with shielded connector (e.g. brand: YAMAICHI ;...
  • Page 60: Special Connection Instructions

    Electrical connection Proline Promass A 500 PROFINET Special connection instructions 7.5.1 Connection examples PROFINET A0028767  17 Connection example for PROFINET Control system (e.g. PLC) Ethernet switch Observe cable specifications Device plug Transmitter PROFINET: MRP (Media Redundancy Protocol) A0027544 Control system (e.g. PLC) Ethernet switch Observe cable specifications →...
  • Page 61 Proline Promass A 500 PROFINET Electrical connection PROFINET: system redundancy S2 A0039553  18 Connection example for system redundancy S2 Control system 1 (e.g. PLC) Synchronization of control systems Control system 2 (e.g. PLC) Industrial Ethernet Managed Switch Transmitter Current output 4-20 mA 4...20 mA...
  • Page 62 Electrical connection Proline Promass A 500 PROFINET Pulse/frequency output 12345 A0028761  21 Connection example for pulse/frequency output (passive) Automation system with pulse/frequency input (e.g. PLC) Power supply Transmitter: Observe input values →  252 Switch output A0028760  22 Connection example for switch output (passive) Automation system with switch input (e.g.
  • Page 63: Hardware Settings

    Proline Promass A 500 PROFINET Electrical connection Current input A0028915  24 Connection example for 4 to 20 mA current input Power supply Terminal box External measuring device (to read in pressure or temperature, for instance) Transmitter Status input A0028764 ...
  • Page 64 Electrical connection Proline Promass A 500 PROFINET Setting the device name using the DIP switches The last part of the device name can be set using DIP switches 1-8. The address range is between 1 and 254 (factory setting: serial number of the device )
  • Page 65 Proline Promass A 500 PROFINET Electrical connection 1 2 3 4 5 6 7 8 Name of Station A0034497 1. Loosen the 4 fixing screws on the housing cover. 2. Open the housing cover. 3. Fold open the terminal cover.
  • Page 66: Activating The Default Ip Address

    Electrical connection Proline Promass A 500 PROFINET 5. Reconnect the device to the power supply.  The configured device address is used once the device is restarted. Setting the device name via the automation system DIP switches 1-8 must all be set to OFF (factory setting) or all be set to ON to be able to set the device name via the automation system.
  • Page 67: Ensuring The Degree Of Protection

    Proline Promass A 500 PROFINET Electrical connection Activating the default IP address by DIP switch: Proline 500 Risk of electric shock when opening the transmitter housing. ‣ Before opening the transmitter housing: ‣ Disconnect the device from the power supply.
  • Page 68: Post-Connection Check

    Electrical connection Proline Promass A 500 PROFINET Post-connection check Are cables or the device undamaged (visual inspection)?  Do the cables used meet the requirements?  Do the cables have adequate strain relief?  Are all the cable glands installed, firmly tightened and leak-tight? Cable run with "water trap"...
  • Page 69: Operation Options

    Proline Promass A 500 PROFINET Operation options Operation options Overview of operation options A0034513 Local operation via display module Computer with Web browser (e.g. Internet Explorer) or with operating tool (e.g. FieldCare, DeviceCare, AMS Device Manager, SIMATIC PDM) Field Xpert SFX350 or SFX370...
  • Page 70: Structure And Function Of The Operating

    Operation options Proline Promass A 500 PROFINET Structure and function of the operating menu 8.2.1 Structure of the operating menu For an overview of the operating menu for experts: "Description of Device Parameters" document supplied with the device→  276...
  • Page 71: Operating Philosophy

    Proline Promass A 500 PROFINET Operation options 8.2.2 Operating philosophy The individual parts of the operating menu are assigned to certain user roles (operator, maintenance etc.). Each user role contains typical tasks within the device lifecycle. Menu/parameter User role and tasks...
  • Page 72: Access To The Operating Menu Via The Local Display

    Operation options Proline Promass A 500 PROFINET Access to the operating menu via the local display 8.3.1 Operational display X X X X X X X 1120.50 kg/h A0029348 Operational display Device tag Status area Display area for measured values (4-line) Operating elements→...
  • Page 73: Navigation View

    Proline Promass A 500 PROFINET Operation options Measurement channel numbers Symbol Meaning Measurement channel 1 to 4 The measurement channel number is displayed only if more than one channel is present for the same measured variable type (e.g. Totalizer 1 to 3).
  • Page 74 Operation options Proline Promass A 500 PROFINET Status area The following appears in the status area of the navigation view in the top right corner: • In the submenu • The direct access code for the parameter you are navigating to (e.g. 0022-1) •...
  • Page 75: Editing View

    Proline Promass A 500 PROFINET Operation options 8.3.3 Editing view Numeric editor +0.000 Xx – A0034250  27 For entering values in parameters (e.g. limit values) Entry display area Input screen Confirm, delete or reject entry Operating elements Text editor...
  • Page 76 Operation options Proline Promass A 500 PROFINET Operating key(s) Meaning Enter key • Press the key briefly: confirm your selection. • Press the key for 2 s: confirm the entry. Escape key combination (press keys simultaneously) Close the editing view without accepting the changes.
  • Page 77: Operating Elements

    Proline Promass A 500 PROFINET Operation options 8.3.4 Operating elements Operating key(s) Meaning Minus key In a menu, submenu Moves the selection bar upwards in a picklist. With a Wizard Confirms the parameter value and goes to the previous parameter.
  • Page 78 Operation options Proline Promass A 500 PROFINET Calling up and closing the context menu The user is in the operational display. 1. Press the  and  keys for longer than 3 seconds.  The context menu opens. XXXXXXXXXX Setup Conf.backup...
  • Page 79: Navigating And Selecting From List

    Proline Promass A 500 PROFINET Operation options 8.3.6 Navigating and selecting from list Different operating elements are used to navigate through the operating menu. The navigation path is displayed on the left in the header. Icons are displayed in front of the individual menus.
  • Page 80: Calling Up Help Text

    Operation options Proline Promass A 500 PROFINET The direct access code consists of a 5-digit number (at maximum) and the channel number, which identifies the channel of a process variable: e.g. 00914-2. In the navigation view, this appears on the right-hand side in the header of the selected parameter.
  • Page 81: User Roles And Related Access Authorization

    Proline Promass A 500 PROFINET Operation options Ent. access code Invalid or out of range input value Min:0 Max:9999 A0014049-EN For a description of the editing view - consisting of the text editor and numeric editor - with symbols →  75, for a description of the operating elements →  77 8.3.10...
  • Page 82: Enabling And Disabling The Keypad

    Operation options Proline Promass A 500 PROFINET 2. Enter the access code.  The -symbol in front of the parameters disappears; all previously write- protected parameters are now re-enabled. 8.3.12 Enabling and disabling the keypad lock The keypad lock makes it possible to block access to the entire operating menu via local operation.
  • Page 83: Prerequisites

    Proline Promass A 500 PROFINET Operation options 8.4.2 Prerequisites Computer hardware Hardware Interface CDI-RJ45 WLAN Interface The computer must have an RJ45 The operating unit must have a interface. WLAN interface. Connection Standard Ethernet cable with RJ45 Connection via Wireless LAN.
  • Page 84: Establishing A Connection

    Operation options Proline Promass A 500 PROFINET Measuring device: Via CDI-RJ45 service interface Device CDI-RJ45 service interface Measuring device The measuring device has an RJ45 interface. Web server Web server must be enabled; factory setting: ON  For information on enabling the Web server →  88...
  • Page 85 Proline Promass A 500 PROFINET Operation options The measuring device works with the Dynamic Configuration Protocol (DCP), on leaving the factory, i.e. the IP address of the measuring device is automatically assigned by the automation system (e.g. Siemens S7). To establish a network connection via the service interface (CDI-RJ45): set the "Default IP address"...
  • Page 86: Logging On

    Operation options Proline Promass A 500 PROFINET 3. Enter the password: serial number of the measuring device ex-works (e.g. L100A802000).  LED on display module flashes: it is now possible to operate the measuring device with the Web browser, FieldCare or DeviceCare.
  • Page 87: User Interface

    Proline Promass A 500 PROFINET Operation options 2. Enter the user-specific access code. 3. Press OK to confirm your entry. Access code 0000 (factory setting); can be changed by customer If no action is performed for 10 minutes, the Web browser automatically returns to the login page.
  • Page 88: Disabling The Web Server

    Operation options Proline Promass A 500 PROFINET Functions Meaning Configuration and checking of all the parameters required for establishing the connection to Network the measuring device: configuration • Network settings (e.g. IP address, MAC address) • Device information (e.g. serial number, firmware version)
  • Page 89: Logging Out

    Proline Promass A 500 PROFINET Operation options 8.4.7 Logging out Before logging out, perform a data backup via the Data management function (upload configuration from device) if necessary. 1. Select the Logout entry in the function row.  The home page with the Login box appears.
  • Page 90 Operation options Proline Promass A 500 PROFINET A0033719  31 Options for remote operation via PROFINET network: ring topology Automation system, e.g. Simatic S7 (Siemens) Computer with Web browser (e.g. Internet Explorer) for accessing the integrated device Web server or computer with operating tool (e.g.
  • Page 91 Proline Promass A 500 PROFINET Operation options Proline 500 transmitter A0027563  33 Connection via service interface (CDI-RJ45) Computer with Web browser (e.g. Microsoft Internet Explorer, Microsoft Edge) for accessing the integrated device Web server or with "FieldCare", "DeviceCare" operating tool with COM DTM "CDI Communication TCP/IP"...
  • Page 92 Operation options Proline Promass A 500 PROFINET Function WLAN: IEEE 802.11 b/g (2.4 GHz) Encryption WPA2-PSK AES-128 (in accordance with IEEE 802.11i) Configurable WLAN channels 1 to 11 Degree of protection IP67 Available antennas • Internal antenna • External antenna (optional) In the event of poor transmission/reception conditions at the place of installation.
  • Page 93: Fieldcare

    FieldCare Function scope FDT-based plant asset management tool from Endress+Hauser. It can configure all smart field devices in a system and helps you manage them. By using the status information, it is also a simple but effective way of checking their status and condition.
  • Page 94: Devicecare

    DeviceCare Function scope Tool to connect and configure Endress+Hauser field devices. The fastest way to configure Endress+Hauser field devices is with the dedicated "DeviceCare" tool. Together with the device type managers (DTMs) it presents a convenient, comprehensive solution. For details, see Innovation Brochure IN01047S Source for device description files See information →...
  • Page 95: System Integration

    Proline Promass A 500 PROFINET System integration System integration Overview of device description files 9.1.1 Current version data for the device Firmware version 01.01.zz • On the title page of the Operating instructions • On the transmitter nameplate • Firmware version Diagnostics →...
  • Page 96: Device Master File (Gsd)

    System integration Proline Promass A 500 PROFINET Device master file (GSD) In order to integrate field devices into a bus system, the PROFINET system needs a description of the device parameters, such as output data, input data, data format and data volume.
  • Page 97: Cyclic Data Transmission

    Proline Promass A 500 PROFINET System integration Cyclic data transmission 9.3.1 Overview of the modules The following tables shows which modules are available to the measuring device for cyclic data exchange. Cyclic data exchange is performed with an automation system.
  • Page 98 System integration Proline Promass A 500 PROFINET Selection: input variable Slot Input variables • Mass flow • Volume flow • Corrected volume flow • Density • Reference density • Temperature • Electronic temperature • Oscillation frequency 1 to 14 • Frequency fluctuation •...
  • Page 99 Proline Promass A 500 PROFINET System integration Application-specific Input module Transmit compensation values from the automation system to the measuring device. The Application-specific Input module cyclically transmits compensation values, including the status, from the automation system to the measuring device. The compensation value is depicted in the first four bytes in the form of a floating point number as per the IEEE 754 standard.
  • Page 100 System integration Proline Promass A 500 PROFINET Selection: device function Slot Device function Status (meaning) Empty pipe detection • 0 (device function not active) 1 to 14 • 1 (device function active) Low flow cut off Data structure Input data of Digital Input...
  • Page 101 Proline Promass A 500 PROFINET System integration Totalizer module The Totalizer module consists of the Totalizer Value, Totalizer Control and Totalizer Mode submodules. Totalizer Value submodule Transmit transmitter value from the device to the automation system. Totalizer modules cyclically transmit a selected totalizer value, along with the status, from the measuring device to the automation system via the Totalizer Value submodule.
  • Page 102 System integration Proline Promass A 500 PROFINET Selection: totalizer configuration Slot Sub-slot Value Control totalizer Balancing 15…17 Balance the positive flow Balance the negative flow Data structure of output data (Totalizer Mode submodule) Byte 1 Configuration variable Analog Output module Transmit compensation values from the automation system to the measuring device.
  • Page 103 Proline Promass A 500 PROFINET System integration Data structure Output data of Analog Output Byte 1 Byte 2 Byte 3 Byte 4 Byte 5 Byte 6 Byte 7 Measured value: floating point number (IEEE 754) Status Unit code Status coding →  105 Failsafe mode A failsafe mode can be defined for using the compensation values.
  • Page 104 System integration Proline Promass A 500 PROFINET Heartbeat Verification module Receive discrete output values from the automation system and transmit discrete input values from the measuring device to the automation system. The Heartbeat Verification module receives discrete output data from the automation system and transmits discrete input data from the measuring device to the automation system.
  • Page 105: Status Coding

    Proline Promass A 500 PROFINET System integration Assigned device functions Slot Input variables Selection of the liquid type Data structure Concentration output data Byte 1 Control variable Liquid type Enum code Sucrose in water Glucose in water Fructose in water...
  • Page 106: Factory Setting

    System integration Proline Promass A 500 PROFINET Status Coding (hex) Meaning UNCERTAIN - Initial value 0x4F A pre-defined value is output until a correct measured value is available again or until remedial measures have been carried out that change this status.
  • Page 107: Startup Configuration

    Proline Promass A 500 PROFINET System integration 9.3.5 Startup configuration If startup configuration is enabled, the configuration of the most important device parameters is taken from the automation system and used. The following configuration is taken from the automation system.
  • Page 108: System Redundancy S2

    System integration Proline Promass A 500 PROFINET System redundancy S2 A redundant layout with two automation systems is necessary for processes that are in continuous operation. If one system fails the second system guarantees continued, uninterrupted operation. The measuring device supports S2 system redundancy and can communicate with both automation systems simultaneously.
  • Page 109: Commissioning

    Proline Promass A 500 PROFINET Commissioning Commissioning 10.1 Function check Before commissioning the measuring device: ‣ Make sure that the post-installation and post-connection checks have been performed. • "Post-installation check" checklist→  35 • "Post-connection check" checklist →  68 10.2...
  • Page 110: Configuring The Measuring Device

    Commissioning Proline Promass A 500 PROFINET 10.5 Configuring the measuring device • The Setup menu with its guided wizards contains all the parameters needed for standard operation. • Navigation to the Setup menu X X X X X X X 20.50...
  • Page 111: Defining The Tag Name

    Proline Promass A 500 PROFINET Commissioning ‣ Relay output 1 to n →  130 ‣ Display →  132 ‣ Low flow cut off →  135 ‣ Partially filled pipe detection →  136 ‣ →  137 Advanced setup 10.5.1...
  • Page 112 Commissioning Proline Promass A 500 PROFINET Corrected volume unit →  112 Density unit →  112 Reference density unit →  112 Temperature unit →  113 →  113 Pressure unit Parameter overview with brief description Parameter Description...
  • Page 113: 10.5.3 Displaying The Communication

    Proline Promass A 500 PROFINET Commissioning Parameter Description Selection Factory setting Temperature unit Select temperature unit. Unit choose list Country-specific: • °C Result • °F The selected unit applies for: • Electronic temperature parameter (6053) • Maximum value parameter (6051) •...
  • Page 114 Commissioning Proline Promass A 500 PROFINET Parameter Description User interface / User entry Factory setting Subnet mask Displays the subnet mask. 4 octet: 0 to 255 (in the 255.255.255.0 particular octet) If the DHCP client is switched off and write access is enabled, the Subnet mask can also be entered.
  • Page 115 Proline Promass A 500 PROFINET Commissioning 10.5.4 Selecting and setting the medium The Select medium wizard submenu contains parameters that must be configured in order to select and set the medium. Navigation "Setup" menu → Select medium ‣ Medium selection Select medium →...
  • Page 116: Interface

    Commissioning Proline Promass A 500 PROFINET Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry / User interface Select medium – Select medium type. • Liquid Liquid • Gas Select gas type The Gas option is selected in Select measured gas type.
  • Page 117: Configuring The Current Input

    Proline Promass A 500 PROFINET Commissioning Navigation "Setup" menu → I/O configuration ‣ I/O configuration →  117 I/O module 1 to n terminal numbers →  117 I/O module 1 to n information I/O module 1 to n type →...
  • Page 118 Commissioning Proline Promass A 500 PROFINET Navigation "Setup" menu → Current input ‣ Current input 1 to n →  118 Terminal number →  118 Signal mode 0/4 mA value →  118 20 mA value →  118 Current span →...
  • Page 119: Configuring The Status Input

    Proline Promass A 500 PROFINET Commissioning 10.5.7 Configuring the status input The Status input submenu guides the user systematically through all the parameters that have to be set for configuring the status input. Navigation "Setup" menu → Status input ‣...
  • Page 120 Commissioning Proline Promass A 500 PROFINET Navigation "Setup" menu → Current output ‣ Current output 1 to n →  120 Terminal number →  120 Signal mode Assign current output 1 to n →  121 Current span →  121 0/4 mA value →...
  • Page 121 Proline Promass A 500 PROFINET Commissioning Parameter Prerequisite Description User interface /  Factory setting Selection / User entry Assign current output 1 to n – Select process variable for • Off Mass flow current output. • Mass flow • Volume flow • Corrected volume flow •...
  • Page 122 Commissioning Proline Promass A 500 PROFINET Parameter Prerequisite Description User interface /  Factory setting Selection / User entry 20 mA value One of the following options is Enter 20 mA value. Signed floating-point Depends on country selected in the Current span number and nominal parameter (→...
  • Page 123: Configuring The Pulse/Frequency

    Proline Promass A 500 PROFINET Commissioning 10.5.9 Configuring the pulse/frequency/switch output The Pulse/frequency/switch output wizard guides you systematically through all the parameters that can be set for configuring the selected output type. Navigation "Setup" menu → Advanced setup → Pulse/frequency/switch output ‣...
  • Page 124 Commissioning Proline Promass A 500 PROFINET Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting interface / User entry Operating mode – Define the output as a pulse, • Pulse Pulse frequency or switch output. • Frequency • Switch Terminal number –...
  • Page 125 Proline Promass A 500 PROFINET Commissioning Configuring the frequency output Navigation "Setup" menu → Pulse/frequency/switch output ‣ Pulse/frequency/switch output 1 to n Operating mode →  125 Terminal number →  125 Signal mode →  125 →  126...
  • Page 126 Commissioning Proline Promass A 500 PROFINET Parameter Prerequisite Description Selection / User Factory setting interface / User entry Assign frequency output The Frequency option is Select process variable for • Off selected in the Operating frequency output. • Mass flow mode parameter (→  123).
  • Page 127 Proline Promass A 500 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting interface / User entry Measuring value at minimum The Frequency option is Enter measured value for Signed floating-point Depends on country frequency selected in the Operating minmum frequency. number and nominal mode parameter (→...
  • Page 128 Commissioning Proline Promass A 500 PROFINET Configuring the switch output Navigation "Setup" menu → Pulse/frequency/switch output ‣ Pulse/frequency/switch output 1 to n Operating mode →  128 Terminal number →  128 Signal mode →  128 →  129...
  • Page 129 Proline Promass A 500 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting interface / User entry Switch output function The Switch option is selected Select function for switch • Off in the Operating mode output. • On parameter. • Diagnostic behavior • Limit •...
  • Page 130: 10.5.10 Configuring The Relay Output

    Commissioning Proline Promass A 500 PROFINET Parameter Prerequisite Description Selection / User Factory setting interface / User entry Switch-on value • The Switch option is Enter measured value for the Signed floating-point Country-specific: selected in the Operating switch-on point. number • 0 kg/h mode parameter.
  • Page 131 Proline Promass A 500 PROFINET Commissioning Switch-on value →  132 Failure mode →  132 Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting interface / User entry Relay output function – Select the function for the • Closed Closed relay output.
  • Page 132: 10.5.11 Configuring The Local Display

    Commissioning Proline Promass A 500 PROFINET Parameter Prerequisite Description Selection / User Factory setting interface / User entry Assign status In the Relay output function Select device status for switch • Partially filled pipe Partially filled pipe parameter, the Digital Output output. detection detection option is selected.
  • Page 133 Proline Promass A 500 PROFINET Commissioning Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry Format display A local display is provided. Select how measured values • 1 value, max. size 1 value, max. size are shown on the display.
  • Page 134 Commissioning Proline Promass A 500 PROFINET Parameter Prerequisite Description Selection / User Factory setting entry 100% bargraph value 1 A local display is provided. Enter 100% value for bar Signed floating-point Depends on country graph display. number and nominal diameter Value 2 display A local display is provided.
  • Page 135: 10.5.12 Configuring The Low Flow Cut Off

    Proline Promass A 500 PROFINET Commissioning 10.5.12 Configuring the low flow cut off The Low flow cut off wizard systematically guides the user through all the parameters that must be set to configure low flow cut off. Navigation "Setup" menu → Low flow cut off ‣...
  • Page 136: Configuring The Partial Filled Pipe

    Commissioning Proline Promass A 500 PROFINET 10.5.13 Configuring the partial filled pipe detection The Partial filled pipe detection wizard guides you systematically through all parameters that have to be set for configuring the monitoring of the pipe filling. Navigation "Setup" menu → Partially filled pipe detection ‣...
  • Page 137: Advanced Settings

    Proline Promass A 500 PROFINET Commissioning 10.6 Advanced settings The Advanced setup submenu together with its submenus contains parameters for specific settings. Navigation to the "Advanced setup" submenu X X X X X X X 20.50 0104-1 Main menu Display language English Display/operat.
  • Page 138: Using The Parameter To Enter The Access Code

    Commissioning Proline Promass A 500 PROFINET ‣ WLAN settings →  145 ‣ Concentration ‣ Heartbeat setup ‣ Configuration backup →  147 ‣ →  148 Administration 10.6.1 Using the parameter to enter the access code Navigation "Setup" menu → Advanced setup...
  • Page 139: Carrying Out A Sensor Adjustment

    Proline Promass A 500 PROFINET Commissioning Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting interface / User entry Corrected volume flow calculation – Select reference density for • Fixed reference Calculated reference calculating the corrected density density volume flow.
  • Page 140: Configuring The Totalizer

    Commissioning Proline Promass A 500 PROFINET Parameter overview with brief description Parameter Description Selection Factory setting Installation direction Set sign of flow direction to match the • Flow in arrow direction Flow in arrow direction direction of the arrow on the sensor.
  • Page 141 Proline Promass A 500 PROFINET Commissioning Parameter overview with brief description Parameter Description Selection Factory setting Assign process variable Select process variable for totalizer. • Volume flow Volume flow • Mass flow • Corrected volume flow • Total mass flow •...
  • Page 142: Carrying Out Additional Display Configurations

    Commissioning Proline Promass A 500 PROFINET 10.6.5 Carrying out additional display configurations In the Display submenu you can set all the parameters associated with the configuration of the local display. Navigation "Setup" menu → Advanced setup → Display ‣ Display →...
  • Page 143 Proline Promass A 500 PROFINET Commissioning Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry Format display A local display is provided. Select how measured values • 1 value, max. size 1 value, max. size are shown on the display.
  • Page 144 Commissioning Proline Promass A 500 PROFINET Parameter Prerequisite Description Selection / User Factory setting entry 100% bargraph value 1 A local display is provided. Enter 100% value for bar Signed floating-point Depends on country graph display. number and nominal diameter Decimal places 1...
  • Page 145: Wlan Configuration

    Proline Promass A 500 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting entry Display interval A local display is provided. Set time measured values are 1 to 10 s shown on display if display alternates between values. Display damping A local display is provided.
  • Page 146 Commissioning Proline Promass A 500 PROFINET WLAN MAC address WLAN passphrase →  146 WLAN MAC address Assign SSID name →  146 →  147 SSID name Connection state →  147 Received signal strength →  147 Parameter overview with brief description...
  • Page 147: Configuration Management

    Proline Promass A 500 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting entry / User interface SSID name • The User-defined option is Enter the user-defined SSID Max. 32-digit EH_device selected in the Assign SSID name (max. 32 characters). character string designation_last 7 name parameter.
  • Page 148: Using Parameters For Device Administration

    Commissioning Proline Promass A 500 PROFINET Parameter Description User interface / Selection Factory setting Backup state Shows the current status of data saving or • None None restoring. • Backup in progress • Restoring in progress • Delete in progress • Compare in progress •...
  • Page 149 Proline Promass A 500 PROFINET Commissioning Using the parameter to define the access code Navigation "Setup" menu → Advanced setup → Administration → Define access code ‣ Define access code Define access code →  149 Confirm access code →  149...
  • Page 150: Simulation

    Commissioning Proline Promass A 500 PROFINET Parameter overview with brief description Parameter Description Selection Factory setting Device reset Reset the device configuration - either • Cancel Cancel entirely or in part - to a defined state. • To delivery settings •...
  • Page 151 Proline Promass A 500 PROFINET Commissioning Switch status 1 to n →  152 Device alarm simulation →  152 Diagnostic event category →  152 Diagnostic event simulation →  152 Parameter overview with brief description Parameter Prerequisite Description Selection / User...
  • Page 152 Commissioning Proline Promass A 500 PROFINET Parameter Prerequisite Description Selection / User Factory setting entry / User interface Pulse output simulation 1 to n In the Operating mode Set and switch off the pulse • Off parameter, the Pulse option is output simulation. • Fixed value selected.
  • Page 153: Protecting Settings From Unauthorized

    Proline Promass A 500 PROFINET Commissioning 10.8 Protecting settings from unauthorized access The following write protection options exist in order to protect the configuration of the measuring device from unintentional modification: • Protect access to parameters via access code →  153 •...
  • Page 154: Write Protection Via Write Protection

    Via Web browser, FieldCare, DeviceCare (via CDI-RJ45 service interface), fieldbus For a reset code, contact your Endress+Hauser service organization. 1. Navigate to the Reset access code parameter (→  149). 2. Enter the reset code.
  • Page 155 Proline Promass A 500 PROFINET Commissioning A0029673 1. Open the housing cover. 2. Remove the display module. 3. Fold open the terminal cover. 4. Setting the write protection (WP) switch on the main electronics module to the ON position enables hardware write protection.
  • Page 156 Commissioning Proline Promass A 500 PROFINET Proline 500 A0029630 Setting the write protection (WP) switch on the main electronics module to the ON position enables hardware write protection.  In the Locking status parameter the Hardware locked option is displayed →...
  • Page 157: Operation

    Proline Promass A 500 PROFINET Operation Operation 11.1 Reading the device locking status Device active write protection: Locking status parameter Operation → Locking status Function scope of the "Locking status" parameter Options Description None The access status displayed in the Access status parameter applies →  81. Only appears on local display.
  • Page 158: Measured Variables" Submenu

    Operation Proline Promass A 500 PROFINET 11.4.1 "Measured variables" submenu The Measured variables submenu contains all the parameters needed to display the current measured values for each process variable. Navigation "Diagnostics" menu → Measured values → Measured variables ‣ Measured variables →...
  • Page 159: Totalizer

    Proline Promass A 500 PROFINET Operation Parameter Prerequisite Description User interface Reference density – Displays the reference density that is Signed floating-point currently calculated. number Dependency The unit is taken from the Reference density unit parameter (→  112). Temperature –...
  • Page 160: Input Values" Submenu

    Operation Proline Promass A 500 PROFINET Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry / User interface Assign process variable – Select process variable for • Volume flow Volume flow totalizer. • Mass flow • Corrected volume flow •...
  • Page 161: Output Values

    Proline Promass A 500 PROFINET Operation Navigation "Diagnostics" menu → Measured values → Input values → Current input 1 to n ‣ Current input 1 to n →  161 Measured values 1 to n →  161 Measured current 1 to n...
  • Page 162 Operation Proline Promass A 500 PROFINET ‣ Pulse/frequency/switch output →  162 1 to n ‣ Relay output 1 to n →  163 Output values of current output The Value current output submenu contains all the parameters needed to display the current measured values for every current output.
  • Page 163: Adapting The Measuring Device To The Process

    Proline Promass A 500 PROFINET Operation Parameter overview with brief description Parameter Prerequisite Description User interface Output frequency 1 to n In the Operating mode parameter, the Displays the value currently measured 0.0 to 12 500.0 Hz Frequency option is selected.
  • Page 164: Function Scope Of The "Control Totalizer" Parameter

    Operation Proline Promass A 500 PROFINET Navigation "Operation" menu → Totalizer handling ‣ Totalizer handling →  164 Control Totalizer 1 to n →  164 Preset value 1 to n Reset all totalizers →  164 Parameter overview with brief description...
  • Page 165: Showing Data Logging

    Proline Promass A 500 PROFINET Operation 11.7 Showing data logging The Extended HistoROM application package must be enabled in the device (order option) for the Data logging submenu to appear. This contains all the parameters for the measured value history.
  • Page 166 Operation Proline Promass A 500 PROFINET Data logging status →  168 Entire logging duration →  168 ‣ Display channel 1 ‣ Display channel 2 ‣ Display channel 3 ‣ Display channel 4 Endress+Hauser...
  • Page 167 Proline Promass A 500 PROFINET Operation Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry / User interface Assign channel 1 The Extended HistoROM Assign process variable to • Off application package is logging channel. • Mass flow available.
  • Page 168 Operation Proline Promass A 500 PROFINET Parameter Prerequisite Description Selection / User Factory setting entry / User interface Assign channel 3 The Extended HistoROM Assign process variable to Picklist, see Assign application package is logging channel. channel 1 parameter available. (→  167) ...
  • Page 169: Diagnostics And Troubleshooting

    Proline Promass A 500 PROFINET Diagnostics and troubleshooting Diagnostics and troubleshooting 12.1 General troubleshooting For local display Error Possible causes Solution Local display dark and no output Supply voltage does not match the Apply the correct supply voltage . signals value indicated on the nameplate.
  • Page 170 Diagnostics and troubleshooting Proline Promass A 500 PROFINET For output signals Error Possible causes Solution Signal output outside the valid Main electronics module is Order spare part →  243. range defective. Device shows correct value on local Configuration error...
  • Page 171 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Error Possible causes Solution Apart from the active network • Make sure that no other network connection to the measuring device, connections are established by other network connections are also the computer (also no WLAN) being used.
  • Page 172: Diagnostic Information Via Light Emitting

    Diagnostics and troubleshooting Proline Promass A 500 PROFINET For system integration Error Possible causes Solution The device name is not displayed A device name containing one or Specify a correct device name correctly and contains coding. more underscores has been...
  • Page 173 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Color Meaning Flashing red A diagnostic event with "Warning" diagnostic behavior has occurred. A diagnostic event with "Alarm" diagnostic behavior has occurred. Flashing red/green The device restarts. Device status (during Flashes red slowly If >...
  • Page 174: Sensor Connection Housing

    Diagnostics and troubleshooting Proline Promass A 500 PROFINET Color Meaning Flashing green Device is not configured. Flashing red A diagnostic event with "Warning" diagnostic behavior has occurred. A diagnostic event with "Alarm" diagnostic behavior has occurred. Flashing red/green The device restarts.
  • Page 175 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Color Meaning Communication White Communication active. Device status (normal Problem operation) Flashing red Warning Device status (during Flashes red slowly If > 30 seconds: problem with the boot loader. start-up) Flashes red quickly If >...
  • Page 176: Diagnostic Information On Local Display

    Diagnostics and troubleshooting Proline Promass A 500 PROFINET 12.3 Diagnostic information on local display 12.3.1 Diagnostic message Faults detected by the self-monitoring system of the measuring device are displayed as a diagnostic message in alternation with the operational display. Operational display in alarm condition...
  • Page 177 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Diagnostic behavior Symbol Meaning Alarm • Measurement is interrupted. • Signal outputs and totalizers assume the defined alarm condition. • A diagnostic message is generated. Warning Measurement is resumed. The signal outputs and totalizers are not affected. A diagnostic message is generated.
  • Page 178: Calling Up Remedial Measures

    Diagnostics and troubleshooting Proline Promass A 500 PROFINET 12.3.2 Calling up remedial measures X X X X X X X X X X X X X X 20.50 S801 Supply voltage Menu Diagnostic list Diagnostics 1 S801 Supply voltage Diagnostics 2...
  • Page 179: Calling Up Remedy Information

    Proline Promass A 500 PROFINET Diagnostics and troubleshooting A0031056 Status area with status signal Diagnostic information Remedy information with Service ID In addition, diagnostic events which have occurred can be shown in the Diagnostics menu: • Via parameter →  235 •...
  • Page 180: Calling Up Remedy Information

    Diagnostics and troubleshooting Proline Promass A 500 PROFINET Xxxxxx/…/…/ Device name: Xxxxxxx Mass flow: kg/h 12.34 Device tag: Xxxxxxx Volume flow: 12.34 m /h ³ Status signal: Function check (C) Xxxxxx Diagnostics 1: C485 Simu... Remedy information: Deactivate... Failure (F)
  • Page 181: Adapting The Diagnostic Information

    Proline Promass A 500 PROFINET Diagnostics and troubleshooting 12.6 Adapting the diagnostic information 12.6.1 Adapting the diagnostic behavior Each item of diagnostic information is assigned a specific diagnostic behavior at the factory. The user can change this assignment for specific diagnostic information in the Diagnostic behavior submenu.
  • Page 182 Diagnostics and troubleshooting Proline Promass A 500 PROFINET Supported status information Status Coding (hex) BAD - Maintenance alarm 0x24 BAD - Process related 0x28 BAD - Function check 0x3C UNCERTAIN - Initial value 0x4F UNCERTAIN - Maintenance demanded 0x68 UNCERTAIN - Process related...
  • Page 183 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Measured value status (fixed assignment) Diagnostic behavior Device diagnosis Quality Coding Category (configurable) (fixed assignment) Quality Substatus (hex) (NE107) Logbook entry only GOOD 0x80 to 0x8E – – Diagnostic information 302 Measured value status (fixed assignment)
  • Page 184: Overview Of Diagnostic Information

    Diagnostics and troubleshooting Proline Promass A 500 PROFINET 12.7 Overview of diagnostic information • The amount of diagnostic information and the number of measured variables affected increase if the measuring device has one or more application packages. • All of the measured variables affected in the entire Promass instrument family are always listed under "Measured variables affected".
  • Page 185 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 046 Sensor limit exceeded 1. Inspect sensor 2. Check process condition Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83...
  • Page 186 Diagnostics and troubleshooting Proline Promass A 500 PROFINET Diagnostic information Remedy instructions Short text 062 Sensor connection faulty 1. Check or replace sensor electronic module (ISEM) 2. If available: Check connection cable between sensor and transmitter Measured variable status 3. Replace sensor...
  • Page 187 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 082 Data storage 1. Check module connections 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
  • Page 188 Diagnostics and troubleshooting Proline Promass A 500 PROFINET Diagnostic information Remedy instructions Short text 083 Memory content 1. Restart device 2. Restore HistoROM S-DAT backup (' D evice reset' parameter) Measured variable status 3. Replace HistoROM S-DAT Quality Quality substatus...
  • Page 189 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 140 Sensor signal asymmetrical 1. Check or replace sensor electronic module (ISEM) 2. If available: Check connection cable between sensor and transmitter Measured variable status [from the factory] 3.
  • Page 190 Diagnostics and troubleshooting Proline Promass A 500 PROFINET Diagnostic information Remedy instructions Short text 144 Measurement error too high 1. Check or change sensor 2. Check process conditions Measured variable status [from the factory] Quality Good Quality substatus Coding (hex)
  • Page 191: Diagnostic Of Electronic

    Proline Promass A 500 PROFINET Diagnostics and troubleshooting 12.7.2 Diagnostic of electronic Diagnostic information Remedy instructions Short text 201 Device failure 1. Restart device 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
  • Page 192 Diagnostics and troubleshooting Proline Promass A 500 PROFINET Diagnostic information Remedy instructions Short text 242 Software incompatible 1. Check software 2. Flash or change main electronics module Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
  • Page 193 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 252 Modules incompatible 1. Check electronic modules 2. Check if correct modules are available (e.g. NEx, Ex) Measured variable status 3. Replace electronic modules Quality Quality substatus...
  • Page 194 Diagnostics and troubleshooting Proline Promass A 500 PROFINET Diagnostic information Remedy instructions Short text 262 Sensor electronic connection faulty 1. Check or replace connection cable between sensor electronic module (ISEM) and main electronics Measured variable status 2. Check or replace ISEM or main electronics...
  • Page 195 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 270 Main electronic failure Change main electronic module Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior Alarm Influenced measured variables •...
  • Page 196 Diagnostics and troubleshooting Proline Promass A 500 PROFINET Diagnostic information Remedy instructions Short text 271 Main electronic failure 1. Restart device 2. Change main electronic module Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal...
  • Page 197 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 272 Main electronic failure 1. Restart device 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
  • Page 198 Diagnostics and troubleshooting Proline Promass A 500 PROFINET Diagnostic information Remedy instructions Short text 273 Main electronic failure Change electronic Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior Alarm Influenced measured variables •...
  • Page 199 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 276 I/O module 1 to n faulty 1. Restart device 2. Change I/O module Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
  • Page 200 Diagnostics and troubleshooting Proline Promass A 500 PROFINET Diagnostic information Remedy instructions Short text 302 Device verification active Device verification active, please wait. Measured variable status Quality Good Quality substatus Function check Coding (hex) 0xBC to 0xBF Status signal Diagnostic behavior...
  • Page 201 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 311 Electronic failure 1. Do not reset device 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal...
  • Page 202 Diagnostics and troubleshooting Proline Promass A 500 PROFINET Diagnostic information Remedy instructions Short text 332 Writing in HistoROM backup failed Replace user interface board Ex d/XP: replace transmitter Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
  • Page 203 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 372 Sensor electronic (ISEM) faulty 1. Restart device 2. Check if failure recurs Measured variable status 3. Replace sensor electronic module (ISEM) Quality Quality substatus Maintenance alarm...
  • Page 204 Diagnostics and troubleshooting Proline Promass A 500 PROFINET Diagnostic information Remedy instructions Short text 373 Sensor electronic (ISEM) faulty 1. Transfer data or reset device 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
  • Page 205 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 375 I/O- 1 to n communication failed 1. Restart device 2. Check if failure recurs Measured variable status 3. Replace module rack inclusive electronic modules Quality...
  • Page 206 Diagnostics and troubleshooting Proline Promass A 500 PROFINET Diagnostic information Remedy instructions Short text 382 Data storage 1. Insert T-DAT 2. Replace T-DAT Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
  • Page 207 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 383 Memory content 1. Restart device 2. Delete T-DAT via ' R eset device' parameter Measured variable status 3. Replace T-DAT Quality Quality substatus Maintenance alarm...
  • Page 208: Diagnostic Of Configuration

    Diagnostics and troubleshooting Proline Promass A 500 PROFINET Diagnostic information Remedy instructions Short text 387 HistoROM data faulty Contact service organization Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior Alarm Influenced measured variables •...
  • Page 209 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 331 Firmware update failed 1. Update firmware of device 2. Restart device Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal...
  • Page 210 Diagnostics and troubleshooting Proline Promass A 500 PROFINET Diagnostic information Remedy instructions Short text 410 Data transfer 1. Check connection 2. Retry data transfer Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
  • Page 211 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 412 Processing download Download active, please wait Measured variable status Quality Uncertain Quality substatus Initial value Coding (hex) 0x4C to 0x4F Status signal Diagnostic behavior Warning Influenced measured variables •...
  • Page 212 Diagnostics and troubleshooting Proline Promass A 500 PROFINET Diagnostic information Remedy instructions Short text 437 Configuration incompatible 1. Restart device 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
  • Page 213 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 438 Dataset 1. Check data set file 2. Check device configuration Measured variable status 3. Up- and download new configuration Quality Uncertain Quality substatus Maintenance demanded...
  • Page 214 Diagnostics and troubleshooting Proline Promass A 500 PROFINET Diagnostic information Remedy instructions Short text 442 Frequency output 1 to n 1. Check process 2. Check frequency output settings Measured variable status [from the factory] Quality Good Quality substatus Coding (hex)
  • Page 215 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 453 Flow override Deactivate flow override Measured variable status Quality Good Quality substatus Function check Coding (hex) 0xBC to 0xBF Status signal Diagnostic behavior Warning Influenced measured variables •...
  • Page 216 Diagnostics and troubleshooting Proline Promass A 500 PROFINET Diagnostic information Remedy instructions Short text 484 Failure mode simulation Deactivate simulation Measured variable status Quality Quality substatus Function check Coding (hex) 0x3C to 0x3F Status signal Diagnostic behavior Alarm Influenced measured variables •...
  • Page 217 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 485 Measured variable simulation Deactivate simulation Measured variable status Quality Good Quality substatus Function check Coding (hex) 0xBC to 0xBF Status signal Diagnostic behavior Warning Influenced measured variables •...
  • Page 218 Diagnostics and troubleshooting Proline Promass A 500 PROFINET Diagnostic information Remedy instructions Short text 491 Current output 1 to n simulation Deactivate simulation Measured variable status Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior Warning Influenced measured variables –...
  • Page 219 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 494 Switch output simulation 1 to n Deactivate simulation switch output Measured variable status Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior...
  • Page 220 Diagnostics and troubleshooting Proline Promass A 500 PROFINET Diagnostic information Remedy instructions Short text 520 I/O 1 to n hardware configuration invalid 1. Check I/O hardware configuration 2. Replace wrong I/O module Measured variable status 3. Plug the module of double pulse output on correct slot...
  • Page 221: Diagnostic Of Process

    Proline Promass A 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 537 Configuration 1. Check IP addresses in network 2. Change IP address Measured variable status Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal...
  • Page 222 Diagnostics and troubleshooting Proline Promass A 500 PROFINET Diagnostic information Remedy instructions Short text 830 Sensor temperature too high Reduce ambient temp. around the sensor housing Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83...
  • Page 223 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 831 Sensor temperature too low Increase ambient temp. around the sensor housing Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83...
  • Page 224 Diagnostics and troubleshooting Proline Promass A 500 PROFINET Diagnostic information Remedy instructions Short text 832 Electronic temperature too high Reduce ambient temperature Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior...
  • Page 225 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 833 Electronic temperature too low Increase ambient temperature Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior...
  • Page 226 Diagnostics and troubleshooting Proline Promass A 500 PROFINET Diagnostic information Remedy instructions Short text 834 Process temperature too high Reduce process temperature Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior...
  • Page 227 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 835 Process temperature too low Increase process temperature Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior...
  • Page 228 Diagnostics and troubleshooting Proline Promass A 500 PROFINET Diagnostic information Remedy instructions Short text 842 Process limit Low flow cut off active! 1. Check low flow cut off configuration Measured variable status [from the factory] Quality Good Quality substatus Coding (hex)
  • Page 229 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 882 Input signal 1. Check input configuration 2. Check external device or process conditions Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
  • Page 230 Diagnostics and troubleshooting Proline Promass A 500 PROFINET Diagnostic information Remedy instructions Short text 910 Tubes not oscillating 1. Check electronic 2. Inspect sensor Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
  • Page 231 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 912 Medium inhomogeneous 1. Check process cond. 2. Increase system pressure Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83...
  • Page 232 Diagnostics and troubleshooting Proline Promass A 500 PROFINET Diagnostic information Remedy instructions Short text 913 Medium unsuitable 1. Check process conditions 2. Check electronic modules or sensor Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83...
  • Page 233 Proline Promass A 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 942 API density out of specification 1. Check process density with selected API commodity group 2. Check API related parameters Measured variable status [from the factory]...
  • Page 234 Diagnostics and troubleshooting Proline Promass A 500 PROFINET Diagnostic information Remedy instructions Short text 944 Monitoring failed Check process conditions for Heartbeat Monitoring Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal...
  • Page 235: Pending Diagnostic Events

    Proline Promass A 500 PROFINET Diagnostics and troubleshooting 12.8 Pending diagnostic events The Diagnostics menu allows the user to view the current diagnostic event and the previous diagnostic event separately. To call up the measures to rectify a diagnostic event: •...
  • Page 236: 12.10 Event Logbook

    Diagnostics and troubleshooting Proline Promass A 500 PROFINET / ../Diagnose list Diagnostics F273 Main electronic Diagnostics 2 Diagnostics 3 A0014006-EN  41 Taking the example of the local display To call up the measures to rectify a diagnostic event: • Via local display →  178 •...
  • Page 237: 12.10.2 Filtering The Event Logbook

    Proline Promass A 500 PROFINET Diagnostics and troubleshooting 12.10.2 Filtering the event logbook Using the Filter options parameter you can define which category of event message is displayed in the Events list submenu. Navigation path Diagnostics → Event logbook → Filter options Filter categories •...
  • Page 238: 12.11 Resetting The Measuring Device

    Diagnostics and troubleshooting Proline Promass A 500 PROFINET Info number Info name I1457 Measurement error verification failed I1459 I/O module verification failed I1460 HBSI verification failed I1461 Sensor verification failed I1462 Sensor electronic module verific. failed I1512 Download started I1513...
  • Page 239: 12.12 Device Information

    Proline Promass A 500 PROFINET Diagnostics and troubleshooting Options Description Restart device The restart resets every parameter whose data are in the volatile memory (RAM) to the factory setting (e.g. measured value data). The device configuration remains unchanged. Restore S-DAT backup Restore the data that are saved on the S-DAT.
  • Page 240 Diagnostics and troubleshooting Proline Promass A 500 PROFINET Parameter Description User interface Factory setting Device name Shows the name of the transmitter. Promass 300/500 –  The name can be found on the nameplate of the transmitter. Order code Shows the device order code.
  • Page 241: 12.13 Firmware History

    "Manufacturer' s information" document. The manufacturer' s information is available: • In the Download Area of the Endress+Hauser web site: www.endress.com → Downloads • Specify the following details: • Product root: e.g. 8A5B The product root is the first part of the order code: see the nameplate on the device.
  • Page 242: Maintenance

    →  263. 13.2 Measuring and test equipment Endress+Hauser offers a wide variety of measuring and test equipment, such as W@M or device tests. Your Endress+Hauser Sales Center can provide detailed information on the services. List of some of the measuring and testing equipment: →  245 13.3...
  • Page 243: Repair

    • The measuring devices have a modular design. • Spare parts are grouped into logical kits with the associated Installation Instructions. • Repairs are carried out by Endress+Hauser Service or by appropriately trained customers. • Certified devices can only be converted to other certified devices by Endress+Hauser Service or at the factory.
  • Page 244: Disposing Of The Measuring Device

    Repair Proline Promass A 500 PROFINET WARNING Danger to persons from process conditions. ‣ Beware of hazardous process conditions such as pressure in the measuring device, high temperatures or aggressive fluids. 2. Carry out the mounting and connection steps from the "Mounting the measuring device"...
  • Page 245: Accessories

    Various accessories, which can be ordered with the device or subsequently from Endress +Hauser, are available for the device. Detailed information on the order code in question is available from your local Endress+Hauser sales center or on the product page of the Endress+Hauser website: www.endress.com.
  • Page 246: For The Sensor

    Is used to stabilize the temperature of the fluids in the sensor. Water, water vapor and other non-corrosive liquids are permitted for use as fluids.  If using oil as a heating medium, please consult with Endress+Hauser. Heating jackets cannot be used with sensors fitted with a rupture disk. ...
  • Page 247: Service-Specific Accessories

    Accessories Description Applicator Software for selecting and sizing Endress+Hauser measuring devices: • Choice of measuring devices for industrial requirements • Calculation of all the necessary data for identifying the optimum flowmeter: e.g. nominal diameter, pressure loss, flow velocity and accuracy.
  • Page 248: Technical Data

    Technical data Proline Promass A 500 PROFINET Technical data 16.1 Application The measuring device is suitable for flow measurement of liquids and gases only. Depending on the version ordered, the measuring device can also measure potentially explosive, flammable, poisonous and oxidizing media.
  • Page 249: Input

    Proline Promass A 500 PROFINET Technical data 16.3 Input Measured variable Direct measured variables • Mass flow • Density • Temperature Calculated measured variables • Volume flow • Corrected volume flow • Reference density Measuring range Measuring range for liquids Measuring range full scale values ...
  • Page 250 • Operating pressure to increase accuracy (Endress+Hauser recommends the use of a pressure measuring device for absolute pressure, e.g. Cerabar M or Cerabar S) •...
  • Page 251 Proline Promass A 500 PROFINET Technical data Input signal level • Low signal: DC –3 to +5 V • High signal: DC 12 to 30 V Assignable functions • Off • Reset the individual totalizers separately • Reset all totalizers •...
  • Page 252: Output

    Technical data Proline Promass A 500 PROFINET 16.4 Output Output signal PROFINET Standards In accordance with IEEE 802.3 Current output 4 to 20 mA Signal mode Can be set to: • Active • Passive Current range Can be set to: •...
  • Page 253 Proline Promass A 500 PROFINET Technical data Open-circuit voltage DC 28.8 V (active) Pulse width Configurable: 0.05 to 2 000 ms Maximum pulse rate 10 000 Impulse/s Pulse value Adjustable Assignable measured • Mass flow variables • Volume flow • Corrected volume flow...
  • Page 254 Technical data Proline Promass A 500 PROFINET Relay output Function Switch output Version Relay output, galvanically isolated Switching behavior Can be set to: • NO (normally open), factory setting • NC (normally closed) Maximum switching • DC 30 V, 0.1 A capacity (passive) •...
  • Page 255 Proline Promass A 500 PROFINET Technical data 0 to 20 mA Failure mode Choose from: • Maximum alarm: 22 mA • Freely definable value between: 0 to 20.5 mA Pulse/frequency/switch output Pulse output Failure mode Choose from: • Actual value •...
  • Page 256 Technical data Proline Promass A 500 PROFINET Light emitting diodes (LED) Status information Status indicated by various light emitting diodes The following information is displayed depending on the device version: • Supply voltage active • Data transmission active • Device alarm/error has occurred •...
  • Page 257: Power Supply

    Proline Promass A 500 PROFINET Technical data Supported functions • Identification & Maintenance Simple device identification via: • Control system • Nameplate • Measured value status The process variables are communicated with a measured value status • Blinking feature via the onsite display for simple device identification and assignment •...
  • Page 258: Performance Characteristics

    Technical data Proline Promass A 500 PROFINET terminals Spring-loaded terminals: Suitable for strands and strands with ferrules. Conductor cross-section 0.2 to 2.5 mm (24 to 12 AWG). Cable entries • Cable gland: M20 × 1.5 with cable ⌀ 6 to 12 mm (0.24 to 0.47 in) •...
  • Page 259 Proline Promass A 500 PROFINET Technical data Zero point stability Zero point stability [mm] [in] [kg/h] [lb/min] ¹⁄₂₄ 0.0010 0.000036 ¹⁄₁₂ 0.0050 0.00018 ¹⁄₈ 0.0225 0.0008 Flow values Flow values as turndown parameter depending on nominal diameter. SI units 1:10...
  • Page 260 Technical data Proline Promass A 500 PROFINET Mass flow (gases) ±0.25 % o.r. Density (liquids) ±0.00025 g/cm Temperature ±0.25 °C ± 0.0025 · T °C (±0.45 °F ± 0.0015 · (T–32) °F) Response time The response time depends on the configuration (damping).
  • Page 261: Installation

    Proline Promass A 500 PROFINET Technical data Influence of medium A difference between the calibration pressure and process pressure does not affect pressure accuracy. Design fundamentals o.r. = of reading, o.f.s. = of full scale value BaseAccu = base accuracy in % o.r., BaseRepeat = base repeatability in % o.r.
  • Page 262 Technical data Proline Promass A 500 PROFINET Temperature tables Observe the interdependencies between the permitted ambient and fluid temperatures when operating the device in hazardous areas. For detailed information on the temperature tables, see the separate document entitled "Safety Instructions" (XA) for the device.
  • Page 263: Process

    Proline Promass A 500 PROFINET Technical data 16.9 Process Medium temperature range –50 to +205 °C (–58 to +401 °F) Dependency of ambient temperature on medium temperature A0031121  43 Exemplary representation, values in the table below. Ambient temperature range...
  • Page 264 Technical data Proline Promass A 500 PROFINET Sensor housing The sensor housing is filled with dry nitrogen gas and protects the electronics and mechanics inside. If a measuring tube fails (e.g. due to process characteristics like corrosive or abrasive fluids), the fluid will initially be contained by the sensor housing.
  • Page 265: 16.10 Mechanical Construction

    Proline Promass A 500 PROFINET Technical data The use of rupture disks cannot be combined with the separately available heating jacket. For information on the dimensions of the rupture disk: see the "Mechanical construction" section of the "Technical Information" document...
  • Page 266 Technical data Proline Promass A 500 PROFINET Weight in US units Weight [lbs] [in] 1/24 1/12 Materials Transmitter housing Housing of Proline 500 – digital transmitter Order code for "Transmitter housing": • Option A "Aluminum coated": aluminum, AlSi10Mg, coated • Option D "Polycarbonate": polycarbonate Housing of Proline 500 transmitter Order code for "Transmitter housing":...
  • Page 267 Proline Promass A 500 PROFINET Technical data Connecting cable UV rays can impair the cable outer sheath. Protect the cable from exposure to sun as much as possible. Connecting cable for sensor - Proline 500 – digital transmitter PVC cable with copper shield Connecting cable for sensor - Proline 500 transmitter •...
  • Page 268: 16.11 Human Interface

    Technical data Proline Promass A 500 PROFINET External WLAN antenna • Antenna: ASA plastic (acrylic ester-styrene-acrylonitrile) and nickel-plated brass • Adapter: Stainless steel and nickel-plated brass • Cable: Polyethylene • Plug: Nickel-plated brass • Angle bracket: Stainless steel Process connections •...
  • Page 269 Proline Promass A 500 PROFINET Technical data A0028232  44 Operation with touch control Proline 500 – digital Proline 500 Display elements • 4-line, illuminated, graphic display • White background lighting; switches to red in event of device errors • Format for displaying measured variables and status variables can be individually configured •...
  • Page 270 Technical data Proline Promass A 500 PROFINET Supported operating Operating unit Interface Additional information tools Web browser Notebook, PC or tablet • CDI-RJ45 service Special Documentation for with Web browser interface device →  276 • WLAN interface • Ethernet-based...
  • Page 271 Proline Promass A 500 PROFINET Technical data HistoROM The measuring device features HistoROM data management. HistoROM data management data management comprises both the storage and import/export of key device and process data, making operation and servicing far more reliable, secure and efficient.
  • Page 272: 16.12 Certificates And Approvals

    The device meets the legal requirements of the applicable EU Directives. These are listed in the corresponding EU Declaration of Conformity along with the standards applied. Endress+Hauser confirms successful testing of the device by affixing to it the CE mark. Ex approval The devices are certified for use in hazardous areas and the relevant safety instructions are provided in the separate "Safety Instructions"...
  • Page 273 Proline Promass A 500 PROFINET Technical data Pharmaceutical • FDA compatibility • USP Class VI • TSE/BSE Certificate of Suitability Certification PROFINET PROFINET interface The measuring device is certified and registered by the PNO (PROFIBUS User Organization). The measuring system meets all the requirements of the following specifications: •...
  • Page 274: 16.13 Application Packages

    The application packages can be ordered with the device or subsequently from Endress+Hauser. Detailed information on the order code in question is available from your local Endress+Hauser sales center or on the product page of the Endress+Hauser website: www.endress.com.
  • Page 275: 16.14 Accessories

    For an overview of the scope of the associated Technical Documentation, refer to the following: • W@M Device Viewer (www.endress.com/deviceviewer): Enter the serial number from nameplate • Endress+Hauser Operations App: Enter the serial number from the nameplate or scan the 2D matrix code (QR code) on the nameplate Standard documentation Brief Operating Instructions...
  • Page 276 Technical data Proline Promass A 500 PROFINET Description of Device Parameters Measuring device Documentation code Promass 500 GP01121D Device-dependent Safety instructions additional documentation Safety instructions for electrical equipment for hazardous areas. Contents Documentation code Measuring device ATEX/IECEx Ex i XA01473D...
  • Page 277: Index

    Proline Promass A 500 PROFINET Index Index 0 … 9 Connecting the signal cables ....55 Connecting the supply voltage cables ... . . 55 3-A approval .
  • Page 278 Index Proline Promass A 500 PROFINET Direct access code ......74 Function ....... 93 Disabling write protection .
  • Page 279 Proline Promass A 500 PROFINET Index see Operational display Low flow cut off ......256 Onsite display Numeric editor .
  • Page 280 Index Proline Promass A 500 PROFINET Sensor adjustment (Submenu) ....139 Setup (Menu) ......111 Safety .
  • Page 281 Proline Promass A 500 PROFINET Index Operating menu ......70 Temperature range Submenu Ambient temperature range for display ..268 Administration .
  • Page 282 Index Proline Promass A 500 PROFINET Define access code ..... . . 149 Display ....... . 132 Low flow cut off .
  • Page 284 www.addresses.endress.com...

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