Xerox AltaLink C81 Series User Manual page 358

Troubleshooting
Symptoms
If the problem persists, for online support information, go to www.xerox.com/office/ALC81XXsupport.
P P r r i i n n t t i i n n g g F F a a x x R R e e p p o o r r t t s s
You can print the following fax reports from the printer control panel:
• Activity Report
• Protocol Report
• Fax Address Book Report
• Options Report
• Pending Jobs Report
For instructions on how to print fax reports, refer to the System Administrator Guide at
com/office/ALC81XXdocs.
358 Xerox AltaLink
® ®
User Guide
Probable Causes
The telephone line is connected
incorrectly.
There is a problem with the fax
machine of the sender.
C81XX Series Color Multifunction Printer
Solutions
and print the jobs stored in the
memory.
Verify the telephone line
connection. If the telephone line is
disconnected, connect it.
Make a copy to verify that the
printer can make clean copies and
prints. If the copy prints correctly,
have the recipient verify that their
fax machine is operating correctly.
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