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Error Code
(Hex)
E5
Write error in EEPROM
of the cordless handset. *
E6
Write error in EEPROM.
E7
No response from the
cordless handset. *
E8
Data scanning error during
transmission.
E9
Not used.
EA
Document removed at
phase B. *
EB-F2
Not used.
F3, F5
Internal software error.
F4, F6
Not used.
Not used.
F7
(Media module detection
failure)
F8
Battery harness connection
failure (For models with
backup battery)
(Available in the
maintenance mode only)
F9-FE
Not used.
FF
Memory management error.
1
*
For models with cordless handset.
2
*
Phase B: FAX negotiation stage between sending machine and receiving machine
Symptom
1
1
2
4-19
Probable Cause
The base ID code and
cordless handset ID
code registered are
mismatched.
Main PCB defective
The base ID code and
cordless handset ID
code registered are
mismatched.
CIS defective
Main PCB defective
Document front sensor
actuator caught on the
surrounding parts
Document front sensor
defective
Main PCB defective
Main PCB defective
Main PCB defective
Battery harness not
inserted correctly
Main PCB defective
Solution
Reregister the cordless
handset ID code.
Replace the cordless
handset
Replace the cordless
PCB.
Replace the main PCB.
Reregister the cordless
handset ID code.
Replace the cordless
handset
Replace the cordless
PCB.
Replace the CIS unit.
Replace the main PCB.
Correct the surrounding
parts on which the
actuator caught.
Replace the control panel
PCB.
Replace the main PCB.
Replace the main PCB.
Main PCB defective
Correct the connection.
Replace the main PCB.
Confidential
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Chapters
Troubleshooting
