Page 1: Table Of Contents
Read This First Trademarks...4 How to Read This Manual ...5 Paper and Other Media Paper and Other Media Supported by This Printer...6 Paper Recommendations...13 Loading Paper...13 Storing Paper ...13 Types of Paper and Other Media ... 13 Paper not supported by this printer ... 17 Print Area ...18...
Page 2 Adjusting Image Density ...92 Adjusting Tray Registration... 94 Troubleshooting Error & Status Messages on the Control Panel ...97 Printer Does Not Print ...108 Checking the port connection...110 Other Printing Problems ...113 Additional Troubleshooting ... 121 Removing Jammed Staples ... 123 SR960 (2 Tray Finisher)...
Page 3 When “Remove Misfeed Z1:Duplex Unit” Appears ...151 When “Remove Misfeed Z2:Dup.Feed Unit” Appears ... 153 Appendix When the Front Cover Does Not Close...157 Moving and Transporting the Printer...159 Moving the Printer ...159 Consumables ...161 Toner Cartridge ...161 Staple Cartridge ...161 Other consumables ...162...
Page 4: Read This First
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Ricoh Company, Ltd. is under license. Other product names used herein are for identification purposes only and might be trademarks of their respective companies. We disclaim any and all rights to those marks.
Page 5: How To Read This Manual
Read This First How to Read This Manual The following set of symbols is used in this manual. This symbol indicates a potentially hazardous situation that might result in death or serious injury when you misuse the machine without following the instructions under this symbol.
Page 6: Paper And Other Media
Paper and Other Media Paper and Other Media Supported by This Printer This section describes the type, size, feed direction, and maximum amount of paper that can be loaded into each tray. ❒ The following symbols and terminology are used to represent the feed direc- tion.
Page 7 ”) • The size is exclusive. • The size is supported and the printer selects it automatically. • The size is supported, but it should be selected using the control panel. • The size is supported, but it should be set as a custom size using the con- trol panel.
Page 8 The supported size is approximately 90 - 305 mm in width, and 148 - 457 mm in length. The supported size may differ depending on the printer lan- guage you use. Set as a custom size setting using the control panel.
Page 9 The supported size is approximately 3.5 - 12.01 inch in width, and 5.8 - 18 inch in length. The supported size may differ depending on the printer lan- guage you use. Set as a custom size setting using the control panel.
Page 10 Paper and Other Media Bypass tray Paper Feed Unit Type 7300 (500 × 1) 60 - 105 g/m Paper Feed Unit Type 7300 (500 × 2) 60 - 105 g/m Paper Bank Type 7300 (2000-sheet large capacity tray) SR960 (2 tray finisher) Check that the top of the stack is not higher than the limit mark inside the tray.
Page 11 Paper and Other Media ” × 13”) Foolscap (F4, 8 F/GL (8” × 13”) ” × 4 Com10 Env (9 ”) C5 (9.02” × 6.38”) C6 (6.38” × 4.49”) DL Env (8.66” × 4.33”) ” × 3 Monarch (7 ”) Custom Size ”...
Page 12 Paper and Other Media Folio Foolscap F4 F/GL Com10 Env DL Env Monarch Custom Size • The size is supported and it should be set using the control panel. There is no dial in the tray. • The size is not supported. The external tray does not support duplex printing.
Page 13: Paper Recommendations
Paper and Other Media Paper Recommendations Loading Paper ❒ Do not use ink-jet printer paper because it may stick to the fusing unit and cause a paper misfeed. ❒ When printing on OHP transparencies that have a print side, load them with the print side over on the bypass tray.
Page 14 Possible Additional cautions When printing on the reverse side of plain paper that is already printed on, select [Plain:Dup.Back] from [Paper Type] using the con- trol panel or printer driver. Thick Paper Paper thickness 106 - 163 g/m Printer setup Make the following two settings using the control panel: •...
Page 15 Print speed for OHP transparencies is slower than for plain pa- per. Paper settings can be set using the printer driver. Setting the paper sizes using the display panel is not necessary when it is set by the printer driver.
Page 16 • Printer setup Press [Paper Input] menu, [Paper Type], and then [Thick Paper]. Printer driver setup Click [Thick] in the [Type:] list. Enabled paper feeding tray Bypass tray Enabled paper feeding tray 10 ❒ Make sure paper is not stacked higher than the paper guides...
Page 17: Paper Not Supported By This Printer
• • • Paper not supported by this printer Avoid using the following paper as they are not supported by this printer. • Paper meant for an ink-jet printer • Bent, folded, or creased paper • Curled or twisted paper •...
Page 18: Print Area
• Adhesive label paper on which glue or base paper is exposed • Paper with clips or staples Print Area The following shows the print area for this printer. Be sure to set the print margins correctly by the application. ❖ Paper...
Page 19 Paper and Other Media ❖ Envelope Print area Feed direction Approx. 4.2 mm (0.17 inches) Approx. 4.2 mm (0.17 inches) ❒ The print area may vary depending on the paper size, printer language and printer driver settings.
Page 20: Loading Paper
❒ If you want to load A4 K paper in tray 1, contact your sales or service repre- sentative. Slowly pull out the paper tray, until it stops. K) exclusively. Load letter size Printer”, for details about K) paper exclusively. Load letter...
Page 21 ❒ Check that the top of the stack is not higher than the limit mark inside the tray. Carefully slide the paper tray into the printer, until it stops. Loading Paper in Tray 2 and Paper Feed Unit Type 7300 Paper of different sizes can be loaded in tray 2 and the 500- and 1000-sheet pa- per feed units (optional) by adjusting the positions of the side and end guides.
Page 22 Paper and Other Media Release the side guide lock. Press the side guide green lever ( ), adjust the position of the guide by moving it in the direction of the arrow ( ). Adjust the end guide according to the size and orientation of the paper by gripping both edges of the guide ( ), and then moving it in the direc- tion of the arrow ( ).
Page 23 Paper and Other Media Align all four sides of the paper stack, and then load it in the tray. ❒ Check that the top of the stack is not higher than the limit mark inside the tray. Make sure the paper is fixed in place, and then lock the side guide. Slowly slide the paper tray back until it stops.
Page 24 Paper and Other Media Slowly pull out the paper tray, until it stops. With the print side down, align all four sides of the two paper stacks, and then load them next to each other in the tray. Each side has a limit of 1,000 sheets.
Page 25: Paper Input
Paper and Other Media ❒ Tray 1 uses only letter size paper (11 × 8 paper at all times. ❒ 2000-sheet large capacity tray uses only letter size paper (11 × 8 sively. Load letter size paper at all times. ❒...
Page 26 Paper and Other Media Press the {U} or {T} key to display the loaded paper size, and then press the {# Enter} key. Tray 2 : *A4 (210 x 297) After about two seconds, the display returns to the menu. Press the {Online} key.
Page 27 The initial screen appears. Specifying a paper type for Tray 1/2 and the optional paper feed unit Improve printer performance by selecting the optimum paper type for the tray. You can select from the following paper types: • Plain Paper, Recycled Paper, Special Paper, Color Paper, Letterhead, Pre- printed Paper Press the {Menu} key.
Page 28: Loading Paper In The Bypass Tray
Tray”. ❒ If you load thick paper, OHP transparencies, or envelopes, make the settings for thick paper or OHP transparencies using the control panel or printer driver. p.32 “Specifying a paper type for the Bypass printer driver, sheets of up to 1260 printer driver can select the paper size using the p.31 “Specifying custom size...
Page 29 Paper and Other Media ❒ The number of pages that can be loaded in the bypass tray differs depending on paper type. Check that the top of the stack is not higher than the limit mark inside the tray. ❒ When loading paper in the bypass tray, use L orientation if possible. ❒...
Page 30 Paper and Other Media Slide the side guides outward ( ), and then load paper print side up, un- til it stops ( ). Adjust the side guides to fit the paper width. ❒ Check that the top of the stack is not higher than the limit mark inside the tray.
Page 31 However, when printing with a printer driver other than the RPCS tings using the control panel. For details about the printer driver, see Help. ❒ The printer cannot print from applications that do not support custom size pa- per. Press the {Menu} key.
Page 32 The initial screen appears. Specifying a paper type for the Bypass Tray By selecting the paper type you want to load, the printer performs better. You can select from the following paper types: • Plain Paper, Recycled Paper, Special Paper, Color Paper, Letterhead, Pre-...
Page 33 Paper and Other Media • Staple, Punch • Auto Tray Select ❒ Be sure to select the paper type when you load labels, thick paper, or OHP transparencies in the bypass tray. ❒ When printing labels, select thick paper as the paper type. Press the {Menu} key.
Page 34: Switching Between Paper Trays
When paper of the same size is loaded in both the standard tray and the paper feed unit (option), and when “Auto Tray Select” is set with the printer driver, pa- per will be fed from the standard tray when you start printing. To print on paper loaded in the paper feed unit, switch the tray to be used to the paper feed unit using “Tray Priority”...
Page 35 Paper and Other Media The initial screen appears.
Page 36: Replacing Consumables And Maintenance Kit
The screwdriver supplied is used for attaching options and is located inside the front cover. Open the printer’s front cover, and then remove the provided screwdriv- Insert the screw into the screwdriver. By pushing the screw into the screwdriver, you can work without having to worry about dropping the screw.
Page 37: Detaching And Reattaching The Options
Detaching the SR960 (2 Tray Finisher) There are times when you may need to detach the 2 tray finisher from the printer to remove misfed paper. This section describes how to detach the 2 tray finisher.
Page 38: Detaching The Sr950 (Booklet Finisher)
Replacing Consumables and Maintenance Kit Detaching the SR950 (Booklet Finisher) Hold the release lever, and then pull out the booklet finisher. The booklet finisher is detached from the printer. Attach the booklet finisher. The booklet finisher is reattached to the printer.
Page 39 Close the duplex reversal unit by raising it slowly using both hands, and push it in, until it clicks into place. The duplex reversal unit is closed. ❒ Attach the duplex reversal unit after closing the printer's upper left cover. p.37 “Detaching the SR960 (2 Tray Finisher)”.
Page 40: Replacing The Toner Cartridge
Replacing Consumables and Maintenance Kit Replacing the Toner Cartridge • Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame. • Disposal should take place at an authorized dealer or an appropriate collection site.
Page 41: Add Toner
❒ If black toner runs out, printing is not possible until the black toner cartridge is replaced. While pushing the lock button on the upper right cover of the printer ( ), open the upper right cover ( ). From the end, the toner cartridges are installed in the order of magenta (M), cyan (C), yellow (Y), and black (K).
Page 42 Replacing Consumables and Maintenance Kit Holding the toner cartridge with the other hand, slowly pull it up and out. ❒ Do not shake the removed toner cartridge. Remaining toner might scatter. ❒ Depending on the setting up environment, toner might be left in a toner car- tridge.
Page 43 Replacing Consumables and Maintenance Kit Holding the toner cartridge with the metal contact area in front, insert in the direction of the arrow. ❒ Do not touch the metal contact area with your fingers. Slowly insert the toner cartridge, until the green hook clips over the met- al contact area.
Page 44: Loading Toner
Replacing Consumables and Maintenance Kit The following message appears on the display: Loading Toner... ❒ To avoid malfunction, do not turn off the power while “Loading Toner...” ap- pears on the display.
Page 45: Replacing The Photoconductor Unit
The procedure is the same for all four photoconductor units. Turn off the power, and then unplug the power cable. Slowly open the front cover of the printer, remove the green screwdriv- p.36 “Using the Screwdriver” Turn the green lever counterclockwise.
Page 46 Replacing Consumables and Maintenance Kit Loosen the two screws fastening the inner cover, using the provided screwdriver. You cannot remove these two screws. Lift the inner cover until it clicks into place and holds. The photoconductor units are installed as shown. Starting from the upper left, the units are attached in the order of black (K), yellow (Y), cyan (C), and ma- genta (M).
Page 47 Replacing Consumables and Maintenance Kit For black, remove the upper left one, and for color, remove the three on the right. Hold the hook down, grip the green areas at the top and bottom of the photoconductor unit, and then slowly pull the unit out until you can see the entire green handle.
Page 48 ❒ Do not remove the cover attached to the bottom of the photoconductor unit yet. Line up the green arrow at the tip of the photoconductor unit with the rail inside the printer. ❒ Make sure the green arrow fits securely to the rail before proceeding to the next step.
Page 49 Replacing Consumables and Maintenance Kit Slowly push the front of the photoconductor unit, slide the unit on the cover, and then push in until it stops. ❒ If you do not attach the green arrow of the photoconductor unit securely to the rail, you might damage the photoconductor unit.
Page 50 Replacing Consumables and Maintenance Kit Tighten the two screws using the provided screwdriver. ❒ Be sure to return the provided screwdriver to its original position on the back of the front cover. Turn the green lever clockwise. Slowly close the front cover by pushing the two areas on the left and right.
Page 51 Replacing Consumables and Maintenance Kit The printer starts calibration. Wait until it stops. The following message ap- pears on the display: Calibrating... ❒ To avoid malfunction, do not turn off the power during calibration.
Page 52: Replacing The Development Unit
The procedure is the same for all four development units. Turn off the power, and then unplug the power cable. Slowly open the front cover of the printer, remove the green screwdriv- p.36 “Using the Screwdriver” Turn the green lever counterclockwise.
Page 53 Replacing Consumables and Maintenance Kit Loosen the two screws fastening the inner cover, using the provided screwdriver. You cannot remove these two screws. Lift the inner cover until it clicks into place and holds. The development units are installed as shown. Starting from the upper left, the units are attached in the order of black (K), yellow (Y), cyan (C), and magenta (M).
Page 54 Replacing Consumables and Maintenance Kit The procedure for removing the unit is the same for all four colors. ❒ Pulling out the development unit quickly might cause it to fall. Hold the right side of the Development unit using your right hand, and pull the unit slowly out.
Page 55 Replacing Consumables and Maintenance Kit Shake the development unit back and forth five or six times. Remove the adhesive tape on the upper side of the unit. ❒ Do not remove the tape attached to the front of the development unit Insert the development unit along the rail ( ), and push in slowly, until it stops ( ).
Page 56 Replacing Consumables and Maintenance Kit Holding the development unit, slowly pull out the tape horizontally. ❒ To avoid malfunction, be sure to pull out the tape. ❒ The removed tape is dirty. Be careful not to let it come into contact with your hands or clothes.
Page 57: Please Wait
Replacing Consumables and Maintenance Kit Turn the green lever clockwise. Slowly close the front cover by pushing the two areas on the left and right. Plug in the power cable, and then turn on the power. “Please Wait” appears on the display, and initial adjustments begin. Wait until these stop.
Page 58: Replacing The Fusing Unit
• The fusing unit becomes very hot. When installing a new fusing unit, turn off the printer and wait about an hour. After that, install the new fusing unit. Not waiting for the unit to cool could result in a burn.
Page 59 Replacing Consumables and Maintenance Kit Slowly pull out the left cover. Open the upper left cover. Holding the fusing unit handle as shown, slowly pull the fusing unit up, and then put it down on a surface. ❒ Do not touch any area other than the green felt parts. ❒...
Page 60 Replacing Consumables and Maintenance Kit Holding the fusing unit handle, slowly lower the unit to align it with the marks on the machine stand. ❒ Install the fusing unit so the blue dial is on the front cover side. Slowly turn the fusing unit handle in the direction of the arrow, until it clicks.
Page 61 Replacing Consumables and Maintenance Kit If you removed the external tray in step the hooks of the external tray into the printer slits, and lower it toward you. If the duplex unit is installed, close the duplex reversal unit. p.38 “Opening and Closing the Duplex Reversal Unit”...
Page 62: Replacing The Dustproof Filter
The dustproof filter is attached to the black development unit. When replacing the black development unit, also replace the dustproof filter. The dustproof filter is attached to the left side of the printer, as shown. Turn off the power, and then unplug the power cable.
Page 63 Replacing Consumables and Maintenance Kit From the box that contained the black development unit, take out the new dustproof filter and glove. Put the glove on either hand. Using your gloved hand, slowly take out the dustproof filters attached to the dustproof filter cover, one by one, and put them into the box that contained the black development unit.
Page 64 Attach the new dustproof filters to the dustproof filter cover one by one. Attach the large filter. Attach the small filter. Insert the dustproof filter cover into the upper left area of the printer. Plug in the power cable, and then turn on the power.
Page 65: Replacing The Waste Toner Bottle
Replacing Consumables and Maintenance Kit Replacing the Waste Toner Bottle If “Replace Waste Toner (Type E)” appears on the display, replace the waste toner bottle. Replace Waste Toner (Type E) Turn off the power, and then unplug the power cable. Take the new waste toner bottle out of the bag.
Page 66 Replacing Consumables and Maintenance Kit Slowly remove the used waste toner bottle from inside the printer. ❒ Be sure to remove the waste toner bottle horizontally. Remove the lid ( ), and then put it in the position shown in the illustra- tion ( ).
Page 67 Replacing Consumables and Maintenance Kit Push it in until it stops. ❒ Be sure to firmly insert the waste toner bottle to avoid toner leakage inside the printer. Slowly close the front cover by pushing the two areas on the left and right.
Page 68: Replacing The Paper Feed Roller
Replacing Consumables and Maintenance Kit Replacing the Paper Feed Roller If “Replace Feed Roller (Type H)” appears on the display, replace all three paper feed rollers. Replace Feed Roller (Type H) ❒ The following illustrations are examples of replacing the paper feed rollers of Tray 1.
Page 69 Replacing Consumables and Maintenance Kit Slowly pull out all trays while lifting up a little. ❒ If you are replacing the paper feed rollers of the optional paper feed unit, or 2000-sheet Large Capacity Tray, pull out all paper trays from each unit. Check the position of the paper feed rollers.
Page 70 Replacing Consumables and Maintenance Kit While pushing the pin of the paper feed roller A outwards ( ), remove the paper feed roller ( ). Remove the stopper from the paper feed roller B ( ), and then remove the roller ( ). Remove the stopper from the paper feed roller C ( ), and then remove the roller ( ).
Page 71 Hold the new paper feed roller A with its pin towards you ( ). Insert the roller onto the front shaft until it clicks into place ( ). Slowly slide all trays back into the printer until they stop. ❒ If you are replacing the paper feed rollers of the optional 2000-sheet Large Capacity Tray, load the stocks removed in step into the tray.
Page 72: Cleaning
❒ To avoid deformation, discoloration, or cracking, do not use volatile chemi- cals, such as benzine and thinner, or spray insecticide on the printer. ❒ If there is dust or grime inside the printer, wipe it away using a clean, dry cloth. G1307528_1.00...
Page 73: Cleaning The Registration Roller
Cleaning Cleaning the Registration Roller • The inside of the printer becomes very hot. To avoid burns, do not touch parts labelled “hot surface”, otherwise it could cause a burn. Clean the roller when replacing the black development unit. Turn off the power, and then unplug the power cable.
Page 74 Cleaning ❒ Do not use chemical cleaners or organic solvents such as thinners or ben- zene. Close the right cover by pushing the area labeled “PUSH”. Plug in the power cable, and then turn on the power.
Page 75: Cleaning The Dustproof Glass
Open the front cover, and then remove the cleaning brush. There are four holes for cleaning the dustproof glass. Slide the cleaning brush in and out slowly 8 to 10 times to clean all four areas. ❒ Do not insert the brush roughly. Doing so may damage the printer.
Page 76 Cleaning Return the cleaning brush to its original position. Plug in the power cable, and then turn on the power.
Page 77: Checking The Earth Leakage Breaker
Make sure the printer’s ground is properly connected. Turn off the power. If the 2 tray finisher or the booklet finisher is attached to the printer, detach it before checking the earth leakage breaker. Press the earth leakage breaker's test button with a point of an object...
Page 78 Reset the earth leakage breaker by moving it to the “-“ position. Turn on the power. ❒ If the printer does not start up when the main power is switched on, check whether the earth leakage breaker has tripped. If it has, contact your sales...
Page 79: Adjusting The Printer
Adjusting the Printer Adjusting the Color Registration After moving the printer, printing on thick paper, or printing repeatedly for some time, color degradation may occur. By performing color registration adjustment, you can restore optimum print quality. Auto Adjust If documents show color degradation after the printer is moved, perform auto- matic color adjustment.
Page 80: Adjusting The Fuser For Thick Paper
Adjusting the Printer Automatic color adjustment begins, and the following message appears. Adjusting... ❒ To avoid malfunction, do not turn off the power while “Adjusting...” appears on the display. Automatic color adjustment takes about 50 seconds. A confirmation message appears when complete.
Page 81: Fuser Adjust
Adjusting the Printer Press the {Menu} key. The [Menu] screen appears on the display. Press the {U} or {T} key to display “Maintenance”, and then press the {# Enter} key. Menu: Maintenance The maintenance menu appears. Press the {U} or {T} key to display “Color Regist.”, and then press the {# Enter} key.
Page 82 Color shifted to left: -1 Color shifted to right: +1 Select Action: 0: Exit Select Action: -1: Re-adjust Select Action: +1: Re-adjust When you select “ 0 ”, the printer returns to the previous menu. appears, and then press the {# Enter} p.83 “Test...
Page 83: Test Sheet Samples
Adjusting the Printer If you select “-1” or “+1”, the printer returns to step can select “ 0 ”. Press the {Online} key. The initial screen appears. Test Sheet Samples The following illustration is an example of a test sheet printed during fuser ad- justment for thick paper ❖...
Page 84: Correcting The Color Gradation
Adjusting the Printer Correcting the Color Gradation Color gradation during color printing various slightly depending on a number of factors. If you print the same file repeatedly or toner was recently replaced, changes may occur in color tones. When this happens, to obtain suitable print results, color gradation can be corrected, although it is not usually necessary to make any particular settings.
Page 85 Adjusting the Printer Press the {Menu} key. The [Menu] screen appears on the display. Press the {U} or {T} key to display “Maintenance”, and then press the {# Enter} key. Menu: Maintenance The maintenance menu appears. Press the {U} or {T} key to display “Color Calibrate”, and then press the {# Enter} key.
Page 86 Adjusting the Printer A confirmation message appears when complete. Completed Return to the color calibrate menu. Press the {U} or {T} key to display “Start Calibr. 1”, and then press the {# Enter} key. Check “Yes” is displayed, and then press the {# Enter} key to print gra- dation correction sheet 1.
Page 87 Adjusting the Printer Check “Yes” is displayed, and press the {# Enter} key to print the correc- tion result. Check gradation correction sheet 1. To save the correction values, check “Save and exit”is displayed and press the {# Enter} key. If you do not want to save the correction values after this procedure, press the {U} or {T} key to display “Exit don't save”, and then press the {# Enter}...
Page 88: Viewing The Color Calibration Sample Sheet And Gradation Correction Sheet
Adjusting the Printer Viewing the Color Calibration Sample Sheet and Gradation Correction Sheet The color gradation correction value setting sheet contains two color sample col- umns: the “Sample 1” column for setting the highlight part and the “Sample 2” column for setting the middle part.
Page 89: Resetting The Gradation Correction Values To The Initial Values
K (black), M (magenta), C (cyan), and Y (yellow). These values are set using the control panel. ❒ XXXX represents the printer model name. K (black) correction values Use to adjust the color printed when only black toner is used. The currently set correction value is printed in red.
Page 90 Adjusting the Printer Press the {Menu} key. The [Menu] screen appears on the display. Press the {U} or {T} key to display “Maintenance”, and then press the {# Enter} key. Menu: Maintenance The maintenance menu appears. Press the {U} or {T} key to display “Color Calibrate”, and then press the {# Enter} key.
Page 91 Adjusting the Printer The initial screen appears.
Page 92: Adjusting Image Density
Adjust image density when print becomes hazy gray or the image looks patchy. ❒ Extreme settings may cause output to appear dirty. ❒ Image density settings should be made from the application or the printer driv- er, whenever possible. ❒ Changing image density settings might cause deterioration in color balance.
Page 93 Adjusting the Printer Press the {U} or {T} key to set the image density value, and then press the {# Enter} key. Black: (-3 +3) ❒ You can adjust image density in seven increments, from -3 to +3. Increas- ing the value makes printout darker; decreasing the value makes printout lighter.
Page 94: Adjusting Tray Registration
Adjusting the Printer Adjusting Tray Registration You can adjust the registration of each tray. The vertical adjustment is used for all trays. Normally, you need not update the registration. But when the optional paper feed unit or the duplex unit is installed, updating is useful in some cases.
Page 95 Adjusting the Printer Confirm the position of the image on the test sheet, and then adjust the registration value. In this setting, adjust the margins of the test sheet so that they are equal in size. Press the {Escape} key.
Page 96 Adjusting the Printer Increase the value to shift the print area in the positive direction, and decrease to shift in the negative direction. : Print Area : Feed Direction ❒ Pressing the {U} or {T} key makes the value increase or decrease by 1.0 mm steps.
Page 97: Troubleshooting
Messages / Second messages Add staples The stapler is out of staples. Job is not stapled. Add Toner The printer is out of the indicat- ed toner(s). XXX/XXX XXX: Yellow/Magenta/Cy- an/Black Add Toner: The printer is out of toner (C).
Page 98 Set the indicated toner cartridge(s) correctly. p.40 “Replacing the Toner Car- tridge”. Close the front cover for the printer. Close the right cover. Close the cover for the duplex unit. Close the front cover for the finisher. Close the upper cover for the finisher.
Page 99 Enter the correct number of digits for the WEP key. Apply Form Feed from another tray or cancel the job, and then switch your printer Off, then back On. If the error continues, contact your sales or ser- vice representative. Add extra RAM.
Page 100 HDD board correctly. If the message appears again, contact your sales or service representative. See “Attaching Printer Hard Disk Type 7100”, Setup Guide. Turn the power off, and then on. Remove and re-install the IEEE 1394 interface board correctly.
Page 101 There is a problem with the par- allel interface. Parallel I/F Hardware Problem Problems with the font file for the Printer module. Printer font Hardware Problem There is a misfeed in the finish- er or a problem with the staple Staple Unit unit.
Page 102 Cannot change No Files exist There are no files available for Sample Print job or Locked Print job. Offline The printer is offline and cannot print data. Please wait The printer is initializing the de- velopment unit. Processing... Print data is being processed.
Page 103 There is a misfeed in the finish- R:Finisher / Open Finisher Cover Remove Misfeed There is a misfeed in the speci- fied input tray, or the printer is Y:Paper Tray not feeding paper. / See Instructions in Front Cover Remove Misfeed There is a misfeed in the duplex unit.
Page 104 Troubleshooting Messages / Second messages Remove Paper There is still paper in the finish- Inside Finisher Remove Paper The standard output tray is full. Remove the paper from the standard Standard Tray Renewing Renewing Certificate... Replace Black It is time to replace the black development unit.
Page 105 Troubleshooting Messages / Second messages Replace Color The time to replace the color PCU is soon. PCU soon (A) Replace Feed It is time to replace the feed roll- er (Type H). Roller (Type H) Replace Fusing It is time to replace the fusing unit.
Page 106 Set the indicated paper input tray cor- rectly. Set the waste toner bottle correctly. Wait a while. Don't turn off the printer while it is wait- ing for data. Don't turn off the printer while it is re- ceiving data.
Page 107 Troubleshooting Messages / Second messages Toner is almost The printer is almost out of ton- er (C). empty: Cyan Toner is almost The printer is almost out of ton- er (M). empty: Magenta Toner is almost The printer is almost out of ton- er (Y).
Page 108: Printer Does Not Print
Be sure to use the correct one. If the cable is damaged or worn, replace it. Does the Data In indicator If the Data In indicator does not blink or light, the printer has not blink or light after the print received the print data.
Page 109: Infrastructure Mode
If the error occurs even after executing the above, proceed to the following steps. Unplug the IEEE 1394 interface cable connected to the printer. Execute the utility tool for IEEE 1394 interface board is stored in the following path on the CD-ROM labeled “Printer Drivers and Utilities”.
Page 110: Checking The Port Connection
❖ HCRP, BIP If printing still does not start, contact your sales of service representative. Con- sult with the store where the printer was purchased for information about the lo- cation of sales of service representatives. Checking the port connection...
Page 111 Troubleshooting Windows 95/98/Me Click [Start], point to [Settings] and then click [Printers]. Click to select the icon of the printer. Next, on the [File] menu, click [Prop- erties]. Click the [Details] tab. Check the [Print to the following port] box to confirm that the correct port is selected.
Page 112 Windows NT 4.0 Click [Start], point to [Settings] and then click [Printers]. Click to select the icon of the printer. After that, on the [File] menu, click [Properties]. Click the [Port] tab. Check the [Print to the following port] box to confirm that the correct port is...
Page 113: Other Printing Problems
Possible causes and solutions • PCL 5c/PCL 6/PostScript 3 Select [CMY + K] for Gray Reproduction in the printer driv- er's [Advanced] dialog box under the [Print Quality] tab. • RPCS Select [CMY + K] for Gray Reproduction under the [Image Adjustments] tab in the printer driver's [Change User Set- tings] dialog box.
Page 114 [Image Density] from the Mainte- nance menu. • p.92 “Adjusting Image Density”. • If [Toner saving] is selected on the RPCS [Print Quality] tab, printing becomes faint. For details, see the printer driver Help. Unit”. Tray”. printer driver’s...
Page 115 The paper orientation you selected may conflict with that se- lected in the printer driver option setup. Make the settings correctly. If printing is not done in the specified color, restart the printer by turning it off and back on, and then try printing again. Unit”.
Page 116 When you adjust the color on the [Balance Adjustments] tab of the RPCS printer driver [Change User Settings] dialog box, do not change the values too much. Note that the printed col- ors will not be exactly the same as those in the sample im- age.
Page 117 If the Data In indicator is blinking, data processing is in progress. Just wait until it resumes. The printer might be in Energy Saver mode. In this mode, the printer has to warm up before printing can start, and this takes time.
Page 118 Select the correct paper size. p.6 “Paper and Other Media Supported by This If you are using a Windows operating system, printer driver settings override those set using the control panel. Set the desired output tray using the printer driver.
Page 119 Due to sudden temperature change, condensation might ap- pear inside the printer, reducing print quality. If you move the printer from a cold room to a warmer room, do not use until it acclimatizes to the temperature. Adjust image density.
Page 120 Troubleshooting Problem PDF Direct Print is not executed (PDF file is not printed). As a result of printing using PDF Direct Print, characters are missing or misshapen. The paper size appears on the control panel and printing is not performed with PDF Direct Print. ❒...
Page 121: Additional Troubleshooting
Confirm [Notify by Email] is set to [On] using the System Menu on the control panel. See “System Menu”, Software Guide. Access the printer through Web Image Monitor, logging on as an Administrator, and then confirm the following settings in [Notification]: •...
Page 122 For details about the settings, see Web Image Monitor Help. If the power of the printer is turned off after an Alert occurs and the Alert is resolved during the time the power is off, no error-solved e-mail is sent.
Page 123: Removing Jammed Staples
Troubleshooting Removing Jammed Staples If “Add Staples” appears on the display, or the printer does not staple even after instructed, jammed staples might be the cause. Add Staples SR960 (2 Tray Finisher) Open the front cover of the 2 tray finisher.
Page 124 Troubleshooting Open the cartridge face plate to unlock it. Remove jammed staples. Close the cartridge face plate so it clicks into place.
Page 125: Sr950 (Booklet Finisher)
Troubleshooting Slant and insert the cartridge ( ), and then push in until it clicks into place ( ). Close the front cover of the 2 tray finisher. SR950 (Booklet Finisher) Open the front cover of the finisher. Hold the lever, and then pull out the staple unit. Turn knob R5 until the cartridge moves to the front.
Page 126 Troubleshooting Push the cartridge button, and lift up while removing. Open the cartridge's faceplate. Remove any jammed staples.
Page 127 Troubleshooting Close the cartridge's faceplate. Push in the cartridge until it clicks. Close the front cover of the finisher.
Page 128: Adding Staples
Troubleshooting Adding Staples When “Add Staples” appears on the display, add a new staple refill. Add Staples SR960 (2 Tray Finisher) Open the front cover of the 2 tray finisher. The stapler is positioned in the location as shown. Remove the cartridge by pulling the green knob in the direction of the arrow.
Page 129 Troubleshooting Push the areas labeled “PUSH”, located on both sides of the stapler. The case cover on top rises. Pull the case cover up. Hook your finger in the hole of the empty refill case to pull it out.
Page 130 Troubleshooting Push in until the arrow on the refill case lines up with the arrow on the refill case cover. Push the case cover down until it clicks into place. Pull out the ribbon used for tying together the staples. ❒...
Page 131: Sr950 (Booklet Finisher)
Troubleshooting Slant and insert the cartridge ( ), and then push in until it clicks into place ( ). Close the front cover of the 2 tray finisher. SR950 (Booklet Finisher) Open the front cover. Hold the lever, and then pull out the staple unit. Push the cartridge button, and then pull out the cartridge while lifting the cartridge.
Page 132 Troubleshooting Hold both sides of the cartridge, and then pull up the upper unit of the cartridge. Remove the empty refill in the direction of the arrow. Push in the new cartridge until it clicks.
Page 133 Troubleshooting Gently push down the upper unit. Pull out the ribbon. Push in the cartridge until it clicks. Close the front cover of the finisher.
Page 134: Removing Punch-Hole Chips
Troubleshooting Removing Punch-hole Chips When “Empty Punch Receptacle” appears on the display, the punch waste box is full. Follow these steps to remove paper chips. ❒ The same message appears when the punch waste box is not installed cor- rectly. Empty Punch Receptacle SR960 (2 Tray Finisher)
Page 135: Sr950 (Booklet Finisher)
Troubleshooting ❖ If the message appears even after removing the Punch-hole chips If the “Empty Punch Receptacle” message appears on the control panel even when the punch waste box is not full, chips might be stuck around the punch waste box hole, as shown. Remove punch-hole chips from around the hole.
Page 136 Troubleshooting Reinstall the punch waste box. ❒ If the message does not disappear, reinstall the punch waste box. Attach the booklet finisher.
Page 137: Removing Misfed Paper
❖ Misfeed Recovery This printer has a misfeed recovery function that sends misfed paper to the standard tray or right cover. Usually, you can remove the misfed paper from one or other of these trays.
Page 138: When "Remove Misfeed A:internal Path" Appears
Removing Misfed Paper When “Remove Misfeed A:Internal Path” Appears Open the bottom-right cover by pulling its lever. Move the blue lever up and down to feed the misfed paper, and then slowly pull out the paper. Close the right cover by pushing the area labeled “PUSH”.
Page 139: When "Remove Misfeed B:fusing Unit" Appears
If the duplex unit is installed, open the duplex reversal unit. p.38 “Opening and Closing the Duplex Reversal Unit” If the output tray is attached to the printer, raise it in the direction of the arrow ( ), and then remove it ( ).
Page 140 ❒ Always turn the blue dial in the direction of the arrow. If you turn it in the reverse direction, paper feeds into the printer, making it difficult for you to take out.
Page 141 Removing Misfed Paper If you removed the output tray in step of the output tray into the printer slits, and then lower it toward you. If the duplex unit is installed, close the duplex reversal unit. p.38 “Opening and Closing the Duplex Reversal Unit”...
Page 142: When "Remove Misfeed R:finisher" Appears
When “Remove Misfeed R:Finisher” Appears Open the top cover ( ) and front cover ( ) of the 2 tray finisher, and then remove the misfed paper. Fold the output tray. Raise it vertically. Fold it over the printer top.
Page 143 Removing Misfed Paper Open the top cover for the 2 tray finisher, and then slowly pull out the misfed paper. Close the top cover slowly. Open the front cover for the 2 tray finisher. Check to see if there is misfed paper in areas A, B, C, and D. Check area A of step with your hand, slowly pull out the misfed paper.
Page 144 Close the front cover of the 2 tray finisher. If the error message does not disappear even after misfed paper is removed, detach the 2 tray finisher from the printer to check for misfed paper there. p.37 “Detaching the SR960 (2 Tray Finisher)”...
Page 145 Removing Misfed Paper Put the output tray back into place. Raise the tray. Lower it slowly.
Page 146: When "Remove Misfeed R1" Appears
Removing Misfed Paper When “Remove Misfeed R1” Appears Hold the release lever, and then remove the booklet finisher. Remove the misfed paper. Open the upper cover.
Page 147 Removing Misfed Paper Remove the misfed paper. Close the upper cover. Attach the booklet finisher.
Page 148: When "Remove Misfeed R2-4" Appears
Removing Misfed Paper When “Remove Misfeed R2-4” Appears Hold the release lever, and then remove the booklet finisher. Open the front cover. Make suer the blue marker is visible. If not, turn knob R2 until it is visi- ble.
Page 149 Removing Misfed Paper Remove the misfed paper. Hold lever R3, and then open the cover. Remove the misfed paper. Turn knob R4, and then remove the misfed paper.
Page 150: When "Remove Misfeed Y:paper Tray" Appears
Removing Misfed Paper When “Remove Misfeed Y:Paper Tray” Appears Open the lower right cover of the paper feed unit, and then pull out the misfed paper. Close the lower right cover of the paper feed unit.
Page 151: When "Remove Misfeed Z1:Duplex Unit" Appears
“hot surface”. Touching a “hot surface” could result in a burn. If the 2 tray finisher or the booklet finisher is installed, detach it from the printer. p.37 “Detaching the SR960 (2 Tray Finisher)” p.38 “Detaching the SR950 (Booklet Finisher)”...
Page 152 Removing Misfed Paper Slowly lower the duplex reversal unit until it stops, and remove the mis- fed paper. Slowly raise the duplex reversal unit and insert until it clicks into place. Raise the left cover, and then close it securely by pushing the area la- beled “PUSH”.
Page 153: When "Remove Misfeed Z2:Dup.feed Unit" Appears
You can remove misfed paper from the duplex feed unit by following the proce- dure below. ❒ When a paper misfeed occurs in the duplex feed unit, the printer usually sends the misfed paper to the right cover, so there is no need to execute this procedure.
Page 154 Removing Misfed Paper Pinch the upper left area of the duplex feed unit, and then slowly pull it halfway out. Hold the duplex feed unit using both hands, place it on the vertical rail, and slide it straight out. Slowly place the duplex feed unit on the floor. Open it slowly, and re- move the misfed paper.
Page 155 Removing Misfed Paper Hold the duplex feed unit using both hands, place it on the vertical rail, and slide it slowly in until it stops. The vertical rail is in the position as shown. Refasten the duplex feed unit using the provided screwdriver. Use the screw removed in step ❒...
Page 156 Removing Misfed Paper Slowly close the front cover by pushing the two areas on the left and right. Plug in the power cable, and then turn on the power.
Page 157: Appendix
Appendix When the Front Cover Does Not Close If “Close Front Cover” appears on the display, the cover is not properly closed, even if it appears to be. Close Front Cover If the front cover does not close, check the green lever is in the locked position, as shown.
Page 158 Appendix Slowly close the front cover by pushing the two areas on the left and right. Plug in the power cable, and then turn on the power.
Page 159: Moving And Transporting The Printer
Protect the printer by using the original packaging when transporting. ❒ Be sure to disconnect all cables from the printer before moving it. ❒ This printer is a piece of precision machinery. Take care to avoid damage dur- ing shipment.
Page 160 Appendix ❒ Be sure to move the printer horizontally. Moving the printer slowly prevents toner scattering. ❒ If the paper feed unit(s) is installed, detach it and move the printer sepa- rately.
Page 161: Consumables
❒ Toner cartridges (consumables) are not covered by warranty. However, if there is problem, contact the store where they were purchased. ❒ When you first use this printer, use the four toner cartridges packaged with the printer. ❒ Numbers of pages that can be printed using the toner cartridge supplied with...
Page 162: Other Consumables
This means that consumables may need replacing more frequently than indi- cated. Furthermore, the lifespan of color consumables may be considerably reduced, as mixed printing of black & white and color pages is common. Name Printer Maintenance Kit Type 7200/7300A Printer Maintenance Kit Type 7200/7300B...
Page 163: Specifications
Monochrome: 11 sec or less (A4K, 11 × 8 Color: 12 sec or less (A4K, 11 × 8 ❒ If the printer has not been used for a while, there may be a short delay be- fore the first page starts printing.
Page 164 (500×2) or Paper Bank Type 7300, and SR960 ❖ Weight: • Basic model printer Approximately 83.3 kg (183.7 lb.) • Duplex unit standard model printer Approximately 92.5 kg (203 lb.) Toner cartridges and power cord included. , 20 lb.) 500 sheets × 2 100 sheets 500 sheets ×...
Page 165 • IEEE 802.11b (Wireless LAN) • Parallel (Bidirectional IEEE 1284) • Bluetooth • USB host interface ❖ Printer Language: RPCS, PJL, PCL 5c/e/6, PostScript Level 3, PDF, PictBridge ❖ Fonts: PCL 5c Agfa Font 35 Manager Intellifonts, 10 TrueType fonts, and 1 Bitmap font Agfa...
Page 166: Options
Appendix Options Paper Feed Unit Type 7300 (500 × 1) ❖ Dimensions (W × D × H): 540 × 600 × 172 mm (21.3 × 23.7 × 6.8 in) ❖ Paper Weight: 60 - 105 g/m (16 - 28 lb.) ❖...
Page 167 Appendix ❖ Stack Capacity: • Upper Tray: 500 sheets (A4/11 × 8 • Lower Tray 2,000 sheets (A4/11 × 8 750 sheets (A3, B4, A4 (Short edge feed), B5, 8 (Short edge feed)) 500 sheets (A5 (Long edge feed)) ❖ Weight: 53 kg (116.9 lb.) SR950 (Booklet Finisher) ❖...
Page 168 ❒ You can install PostScript fonts using the optional hard disk drive. With Macintosh, supported fonts are PostScript Type 1 and PostScript Type 2. To download them, use Printer Utility for Mac. Memory Unit Type C 64/128/256MB ❖ Module Type: SO-DIMM (Small Outline Dual-in-line Memory Module) ❖...
Page 169 Appendix ❖ Required Cable: IEEE 1394 interface cable (6 × 4 pins, 6 × 6 pins) ❒ You cannot plug devices together to create loops. ❒ Do not use a cable that is more than 4.5 meters long. ❖ Connectable number of devices in a bus: Maximum 63 ❖...
Page 170 Appendix ❖ Transmittable Distance: 1 Mbps 400 m 2 Mbps 270 m 5.5 Mbps 200 m 11 Mbps 140 m These figures are a guideline for outdoor use. In general, the transmittable dis- tance indoors is 10-100 m, depending on the environment. ❖...
Page 171 Appendix ❖ Distance Between Devices: • Ethernet: 100 m • USB: 5 m USB Host Interface Unit Type 7300 ❖ Interface Connector: USB 2.0 host interface A type ❖ Data Transmission Speed: 12 Mbps(Full speed) ❖ Distance Between Devices:...

This manual is also suitable for:

Aficio cl7300 Cl7200dt2 - aficio color laser printer 402413 Aficio clp135 Aficio c7535n Aficio lp335c Aficio clp128 ... Show all

Ricoh Aficio CL7200 Maintenance Manual

Read this First

Paper and Other Media

Replacing Consumables and Maintenance Kit

Cleaning

Adjusting the Printer

Troubleshooting

Removing Misfed Paper

Appendix

Quick Links

Troubleshooting

Related Manuals for Ricoh Aficio CL7200

Summary of Contents for Ricoh Aficio CL7200

This manual is also suitable for:

Table of Contents