Johnson Controls TEC3023-14-000 Installation Manual page 38

Table 17: Troubleshooting details
Symptom
The touchscreen is unresponsive.
You do not tap the touchscreen,
but the display acts as if it is
tapped, which causes the display
to blink or toggle between
screens.
You need to tap the display at
an offset from a touch point to
activate the display.
Note: For common MS/TP troubleshooting information, refer to the MS/TP Communications Bus Technical Bulletin
(LIT-12011034).
TEC3000 Series Proportional Fan Coil Thermostats technical specifications
Table 18: TEC3000 Series Networked and Wireless Proportional Fan Coil and Individual Zone Thermostat
Controllers with Dehumidification Capability technical specifications
Specification
Power requirements
USB port power rating
Analog output rating
Fan relay output rating
Auxiliary output rating/triac output
Binary inputs
Analog inputs
Temperature sensor type
Wire size
MS/TP network guidelines
Wireless band (for wireless models)
Transmission TEC30xx-1x-000
power (for compatible with
wireless models) ZFR182x Pro
Series
TEC31xx-1x-000
compatible with
ZFR183x Pro
Series
Transmission TEC30xx-1x-000
range (for wireless compatible with
models) ZFR182x Pro
Series
TEC31xx-1x-000
compatible with
ZFR183x Pro
Series
38 TEC3000 Series Proportional Fan Coil Thermostats Installation Guide
Probable causes
You tap the display or touch the
controller within 5 mm of the
display when power is applied to
the controller.
Description
19 VAC to 30 VAC, 50/60 Hz, 4 VA at 24 VAC nominal, Class 2 or safety extra-low
voltage (SELV)
120 mA to 250 mA current draw supported
0 VDC to 10 VDC into 2k ohm resistance (minimum)
19 VAC to 30 VAC, 1.0 A maximum, 15 mA minimum, 3.0 A in-rush
19 VAC to 30 VAC, 1.0 A maximum, 15 mA minimum, 3.0 A in-rush
Dry contact across terminal COM to terminals BI1, BI2, or COS
Nickel, platinum, A99B, 2.25k ohm NTC, 10k ohm NTC, 10k ohm NTC Type 3
across terminal COM to terminals R SEN or COS
Local digital sensor
18 AWG (1.0 mm diameter) maximum, 22 AWG (0.6 mm diameter)
recommended
For wired models: Up to 100 devices maximum for each Metasys Supervisory
Engine; 4,000 ft (1,219 m) maximum cable length. Refer to the MS/TP Technical
Bulletin for the Metasys, FX, or Verasys
For wireless models: Up to 100 devices maximum for each Metasys Supervisory
Engine
Direct-sequence spread-spectrum 2.4 GHz ISM bands
10 mW maximum
100 mW maximum
50 ft (15.2 m) recommended indoor
250 ft (76.2 m) line of sight, maximum
250 ft (76.2 m) recommended indoor
1000 ft (304.8 m) line of sight, maximum
Solutions
Reboot the controller. Do not interact with the
controller until the home screen displays.
system installed.
®