Cannot Operate The Printer As Expected - Epson EcoTank Pro M15180 Series User Manual

Solving Problems
Code Problem
341 A communication error has occurred.
350 An FTPS/HTTPS certificate error has occurred.

Cannot Operate the Printer as Expected

Operations are Slow
Printing Is Too Slow
The following causes can be considered.
Unnecessary applications are running.
Solutions
Close any unnecessary applications on your computer or smart device.
The print quality is set to high.
Solutions
Lower the quality setting.
Bidirectional printing is disabled.
Solutions
Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and the printing speed increases.
❏ Windows
Select Bidirectional Printing on the printer driver's More Options tab.
❏ Mac OS
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print &
Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the
Bidirectional Printing setting.
>
The Printer Does Not Work as Expected
>
Cannot Operate the Printer as Expected
Solution
❏ Check the connections for the printer and the
computer. If you are connecting over a network,
print a network connection report to check if the
printer is connected to the network.
❏ Make sure that Document Capture Pro is installed
on the computer.
❏ Make sure that the date/time and time difference
settings are correct.
❏ Run Web Config, and then update the root
certificate.
❏ Run Web Config, and then import or update the
CA certificate.
If the error cannot be cleared, set the certificate
verification to off in the destination settings.
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