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• Enable the wireless LAN feature in the Setup Utility program. See "Starting the Setup Utility program" on
page 59. Then, follow the instructions on the screen.
• For Windows 10, enable the wireless LAN feature in Windows Settings. Click the Start button to open the
Start menu, and then click Settings ➙ Network & Internet ➙ Wi-Fi. Turn on the Wi-Fi feature.
• Enable the wireless LAN adapter.
1. Depending on your Windows version, do one of the following:
– For Windows 7: Click Control Panel on the Start menu.
– For Windows 10: Click the Start button to open the Start menu, and then click Windows System
➙ Control Panel.
2. View Control Panel using large icons or small icons, and then click Network and Sharing Center ➙
Change adapter settings.
3. Right-click the wireless LAN adapter icon and click Enable.
• Update or reinstall the wireless LAN driver. See "Keeping the computer current" on page 52.
Bluetooth problems
Note: The Bluetooth feature is optional.
The Bluetooth feature does not work
Solutions:
• Enable the Bluetooth feature in the Setup Utility program. See "Starting the Setup Utility program" on
page 59. Then, follow the instructions on the screen.
• Turn on the Bluetooth radios.
1. Depending on your Windows version, do one of the following:
– For Windows 7: Click the Start button to open the Start menu. Right-click Computer, and then
click Properties.
– For Windows 10: Right-click the Start button to open the Start context menu.
2. Click Device Manager. Type the administrator password or provide confirmation if prompted.
3. Right-click the desired Bluetooth radios under Bluetooth or Bluetooth Radios, and then do one
of the following:
– For Windows 7: Click Enable.
– For Windows 10: Click Enable device.
• Enable the Bluetooth adapter.
1. Depending on your Windows version, do one of the following:
– For Windows 7: Click Control Panel on the Start menu.
– For Windows 10: Click the Start button to open the Start menu, and then click Windows System
➙ Control Panel.
2. View Control Panel using large icons or small icons, and then click Network and Sharing Center ➙
Change adapter settings.
3. Right-click the Bluetooth adapter icon and click Enable.
• Update or reinstall the Bluetooth driver. See "Keeping the computer current" on page 52.
Sound does not come from the Bluetooth headset or headphones
Solution: Set the Bluetooth headset or headphones as the default device.
1. Exit the application that uses the sound device (for example, Windows Media Player).
2. Right-click the volume icon in the Windows notification area on the taskbar.
.
Chapter 7
Troubleshooting, diagnostics, and recovery
71
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