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Lenovo thinkcentre x1 User Manual

Lenovo thinkcentre x1 User Manual

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ThinkCentre X1
User Guide
Machine Types: 10HT, 10HU, 10JX, 10JY, 10JW, 10K0, 10KE, and
10KF

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  • Page 1 ThinkCentre X1 User Guide Machine Types: 10HT, 10HU, 10JX, 10JY, 10JW, 10K0, 10KE, and 10KF...
  • Page 2 Important safety information” on page iii and Appendix F “Notices” on page 75. First Edition (January 2016) © Copyright Lenovo 2016. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

  • Page 3: Table Of Contents

    Enabling or disabling ErP LPS compliance mode ....An introduction to Lenovo programs ..Enabling or disabling the Configuration Chapter 2. Using your computer . . . 13 Change Detection feature .
  • Page 4 Safety and warranty ... Appendix E. ENERGY STAR model Lenovo Web site ... . information ....73 Lenovo Support Web site.

  • Page 5: Read This First: Important Safety Information

    ® Format (PDF) version from the Lenovo Support Web site at http://www.lenovo.com/UserManuals. The Lenovo Support Web site also provides the Safety, Warranty, and Setup Guide and this User Guide in additional languages. Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation.

  • Page 6: Static Electricity Prevention

    Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way. ThinkCentre X1 User Guide...

  • Page 7: Extension Cords And Related Devices

    • Ventilation slots, fans, and heat sinks are provided with the product for safety, comfort, and reliable operation. These features might inadvertently become blocked by placing the product on a bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features. © Copyright Lenovo 2016...

  • Page 8: Operating Environment

    Do not eat or smoke over your keyboard. Particles that fall into your keyboard can cause damage. Power supply statement Never remove the cover on a power supply or any part that has the following label attached. ThinkCentre X1 User Guide...

  • Page 9: Cleaning And Maintenance

    • Keep remote controls, toys, and other items that might attract children off the computer. • Keep the computer, cables, and cords out of the reach of children. • Supervise children in rooms where these safety tips have not been followed. © Copyright Lenovo 2016...
  • Page 10 ThinkCentre X1 User Guide...

  • Page 11: Chapter 1. Product Overview

    Note: The computer hardware might look slightly different from the illustrations. Front view Figure 1. Front view Integrated camera activity indicator Integrated microphones (2) Integrated camera shield control slider Integrated camera Microphone mute/unmute control Monitor/computer mode switch Power button Power indicator © Copyright Lenovo 2016...
  • Page 12 • Power indicator When the power indicator is on, the computer is on. • Storage drive activity indicator When the storage drive activity indicator is on, the storage drive is in use. ThinkCentre X1 User Guide...

  • Page 13: Rear View

    Rear view Figure 2. Rear view Card reader slot (some models) Always On USB 3.0 connector (with rapid charge) Headset connector USB 3.0 connector Security-lock slot Power-adapter connector ® DisplayPort connector Ethernet connector USB 3.0 connectors (3) • Always On USB 3.0 connector (with rapid charge) Used to connect a device that requires a USB 2.0 or USB 3.0 connection, such as a keyboard, a mouse, a scanner, a printer, or a personal digital assistant (PDA).
  • Page 14 26. • USB 3.0 connector Used to connect a device that requires a USB 2.0 or USB 3.0 connection, such as a keyboard, a mouse, a scanner, a printer, or a PDA. ThinkCentre X1 User Guide...

  • Page 15: Computer Components

    Computer components Note: Depending on your computer model, some of the following components might not be available. Figure 3. Computer components Chapter 1 Product overview...

  • Page 16: Parts On The System Board

    Integrated camera connector Memory slot Cover presence switch connector (Intrusion switch I/O board connector connector) Internal speaker connector Storage drive connector LCD connector Control button board connector Wi-Fi card slot LCD panel connector System fan connector ThinkCentre X1 User Guide...

  • Page 17: Machine Type And Model Label

    Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The machine type and model label is attached on the bottom of your computer as shown.
  • Page 18 • Storage drive bay Network features • Ethernet LAN • Wireless LAN • Bluetooth Security features For more information, see Chapter 4 “Security” on page 25. System management features • Ability to store power-on self-test (POST) hardware test results ThinkCentre X1 User Guide...
  • Page 19 • Desktop Management Interface (DMI) Desktop Management Interface provides a common path for users to access information about all aspects of a computer. The information includes processor type, installation date, connected printers and other peripherals, power sources, maintenance history, and so on. •...

  • Page 20: Specifications

    Accessing a program on your computer Note: For Windows 7, depending on your computer model, some of the Lenovo programs might be ready to be installed, so you need to install them manually. Then, you can access and use these programs.

  • Page 21: Installing A Program That Is Ready To Be Installed

    BIOS updates. The program gathers information from the Lenovo Help Center about new updates for your computer, then sorts and displays the updates for download and installation. You have complete control of which updates to download and install.
  • Page 22 – Read how-to articles, explore Lenovo forums, and stay up-to-date on technology news with articles and blogs from trusted sources. Lenovo Companion is filled with exclusive Lenovo content to help you learn more about what you can do with your computer.

  • Page 23: Chapter 2. Using Your Computer

    Lenovo for help. In addition, some locations offer extended privileges and services to registered users. To register your computer with Lenovo, ensure that your computer is connected to the Internet. Then, go to http://www.lenovo.com/register and follow the instructions on the screen.

  • Page 24: Setting The Computer Volume

    To establish a wireless-LAN connection, do the following: 1. Ensure that a wireless LAN is available and the wireless LAN feature on your computer is working. 2. Click the wireless-network-connection-status icon in the Windows notification area to display available wireless networks. ThinkCentre X1 User Guide...

  • Page 25: Connecting To A Bluetooth-Enabled Device

    Note: If the wireless-network-connection-status icon is not displayed in the Windows notification area, add the icon to the notification area. See “Adding an icon to the Windows notification area” on page 14. 3. Click a wireless LAN, and then click Connect to connect your computer to it. Provide required information if needed.
  • Page 26 ThinkCentre X1 User Guide...

  • Page 27: Chapter 3. You And Your Computer

    Comfort Although no single working position is ideal for everyone, here are a few guidelines to help you find a position that suits you best. The following figure sets an example for your reference. © Copyright Lenovo 2016...

  • Page 28: Accessibility Information

    Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: http://www.lenovo.com/accessibility...
  • Page 29 Ease of Access Center Ease of Access Center on the Windows operating system enables users to configure their computers to suit their physical and cognitive needs. To use Ease of Access Center, do the following: 1. Click the Start button to open the Start menu. 2.
  • Page 30 – Change the size of the items on the desktop or a window. Note: This function might not work on some windows. If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size. ThinkCentre X1 User Guide...

  • Page 31: Cleaning Your Computer

    Then, you can type a message on your computer and send it to the telephone. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.

  • Page 32: Keeping Your Computer Current

    The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determine the cause of a problem. • Back up your data on the storage drive regularly. You can restore the storage drive from a backup.

  • Page 33: Moving Your Computer

    To get the latest system updates for your computer, ensure that your computer is connected to the Internet and do one of the following: • Use one of the following Lenovo programs to get the system updates, such as device driver updates, software updates, and BIOS updates: –...
  • Page 34 ThinkCentre X1 User Guide...

  • Page 35: Chapter 4. Security

    “Computrace Agent software embedded in firmware” on page 28 • “Trusted Platform Module (TPM)” on page 28 Locking your computer This section provides information about locking your computer with the locking devices to keep your computer safe. © Copyright Lenovo 2016...

  • Page 36: Attaching A Kensington-Style Cable Lock

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 7.

  • Page 37: Using The Cover Presence Switch

    Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.

  • Page 38: Computrace Agent Software Embedded In Firmware

    You might have to purchase a subscription to activate the Computrace Agent software. Trusted Platform Module (TPM) TPM is a secure cryptoprocessor that can store cryptographic keys that protect information stored in your computer. ThinkCentre X1 User Guide...

  • Page 39: Chapter 5. Advanced Configuration

    3. Select the feature you want to enable or disable and press Enter. 4. Select the desired setting and press Enter. 5. Exit the Setup Utility program. See “Exiting the Setup Utility program” on page 32. © Copyright Lenovo 2016...

  • Page 40: Enabling Or Disabling Erp Lps Compliance Mode

    Enabling or disabling ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go http://www.lenovo.com/ecodeclaration You can enable ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is off or in sleep mode.

  • Page 41: Using Bios Passwords

    Using BIOS passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. You do not have to set any passwords to use your computer. However, using passwords improves computer security. If you decide to set any passwords, read the following topics. Setup Utility program password types The following types of passwords are available: •...

  • Page 42: Selecting A Startup Device

    Enter to start the Setup Utility program. For more information about how to select a permanent startup device, see “Changing the startup device sequence permanently” on page 32. Exiting the Setup Utility program To exit the Setup Utility program, do one of the following: ThinkCentre X1 User Guide...

  • Page 43: Updating The Bios

    To update the BIOS, do the following: 1. Go to http://www.lenovo.com/drivers. 2. Download the flash BIOS update driver for the operating system version or the ISO image version (used to create a flash update disc). Then, download the installation instructions for the flash BIOS update driver you download.
  • Page 44 ThinkCentre X1 User Guide...

  • Page 45: Chapter 6. Troubleshooting, Diagnostics, And Recovery

    5. Recover your operating system. See “Recovery information” on page 44. 6. If none of these actions solve your problem, contact the Lenovo Customer Support Center. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone. For more information about help, service, and technical assistance, see Chapter 8 “Getting information, help, and service”...

  • Page 46: Audio Problems

    • Click the volume icon in the Windows notification area on the taskbar. Then, click the speaker icon on top of the volume control. Click the Levels tab and ensure that the Balance settings are set correctly . ThinkCentre X1 User Guide...

  • Page 47: Cd Problems

    Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area. See “Adding an icon to the Windows notification area” on page 14. CD problems This section provides solutions to CD-related problems. A CD or DVD does not work Solutions: •...

  • Page 48: Intermittent Problems

    "No Operating System Found" message or the system not starting up from the correct storage drive Symptom: "No Operating System Found" message or the system not starting up from the correct storage drive Solutions: • Ensure that all storage drive signal cables and power cables are connected correctly. ThinkCentre X1 User Guide...

  • Page 49: Screen Problems

    • Ensure that the storage drive your computer starts up from is listed as the first startup device in the Setup Utility program. Refer to “Changing the startup device sequence permanently” on page 32. Note: In rare cases, the storage drive with the operating system might get corrupted or damaged. In such cases, you might need to replace the storage drive.
  • Page 50 • For Windows 10, enable the wireless LAN feature in Windows Settings. Click the Start button to open the Start menu, and then click Settings ➙ Network & Internet ➙ Wi-Fi. Turn on the Wi-Fi feature. • Enable the wireless LAN adapter. ThinkCentre X1 User Guide...

  • Page 51: Performance Problems

    1. Depending on your Windows version, do one of the following: – For Windows 7: Click the Start button to open the Start menu. – For Windows 10: Right-click the Start button to open the Start context menu. 2. Click Control Panel. View Control Panel using Large icons or Small icons, and then click Network and Sharing Center ➙...
  • Page 52 – To turn some Windows features off, click Turn Windows features on or off. Follow the instructions on the screen. – To remove some unnecessary programs, select the program you want to remove, and then click Uninstall/Change or Uninstall. Insufficient free memory space Solutions: ThinkCentre X1 User Guide...

  • Page 53: Serial Connector Cannot Be Accessed

    • Detach and reconnect the USB connector to reset the USB device. I cannot install the Windows 7 operating system using an external USB device Solution: Go to http://www.lenovo.com/support to download and install USB drivers. Software and driver problems This section provides solutions to software- and driver-related problems.

  • Page 54: Diagnostics

    If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.

  • Page 55: Recovery Information For Windows 10

    32. 2. Follow the instructions on the screen to choose the appropriate recovery solution. • Use the recovery disc set provided by Lenovo to restore the entire storage drive to the factory-default settings. – If your computer comes with the recovery disc set, follow the instructions shipped with the disc set.
  • Page 56 Note: To create a recovery medium, see “Good maintenance practices” on page 21. • Use the recovery USB key provided by Lenovo to restore the entire storage drive to the factory-default settings. – If your computer comes with the recovery USB key, follow the instructions shipped with the USB key.

  • Page 57: Chapter 7. Installing Or Replacing Hardware

    • When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option. • In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.

  • Page 58: Replacing The Power Adapter

    1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Disconnect the power adapter cable from the computer. Figure 8. Disconnecting the power adapter ThinkCentre X1 User Guide...

  • Page 59: Removing The Slide Cover

    3. Connect the new power adapter to the power adapter connector at the rear of your computer and a workable electrical outlet. Figure 9. Connecting the new power adapter Removing the slide cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information”...

  • Page 60: Replacing The Bottom Cover

    2. Remove the slide cover. See “Removing the slide cover” on page 49. 3. Locate the bottom cover. See “Computer components” on page 5. ThinkCentre X1 User Guide...

  • Page 61: Replacing The Memory Module

    4. Remove the eight screws that secure the bottom cover to remove it from the computer. Figure 11. Removing the bottom cover 5. Align the screw holes in the new bottom cover with the corresponding holes in the computer. Then, install the eight screws to secure the bottom cover to the computer.
  • Page 62 Figure 15. Installing the memory module shield What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 54. ThinkCentre X1 User Guide...

  • Page 63: Replacing The Orchid Tilt Stand

    Replacing the Orchid Tilt Stand Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information” on page iii. To replace the Orchid Tilt Stand, do the following: 1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

  • Page 64: Completing The Parts Replacement

    1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer. See “Computer components” on page 5 for the locations of various components in your computer. ThinkCentre X1 User Guide...
  • Page 65 2. Ensure that the cables are routed correctly before reinstalling the slide cover. Keep cables clear of the hinges and sides of the computer chassis to avoid interference with reinstalling the slide cover. 3. Align the sides of the slide cover with the corresponding rail guides on the computer. Then, slide the cover as shown until it snaps into position.
  • Page 66 ThinkCentre X1 User Guide...

  • Page 67: Chapter 8. Getting Information, Help, And Service

    User Guide. Lenovo Web site The Lenovo Web site (http://www.lenovo.com) provides up-to-date information and services to help you buy, upgrade, and maintain your computer. You also can do the following: • Shop for desktop and notebook computers, monitors, projectors, upgrades and accessories for your computer, and special offers.

  • Page 68: Lenovo Support Web Site

    • Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.

  • Page 69: Using Other Services

    For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product, go to the Microsoft Product Support Web site at http://support.microsoft.com. You also can contact the Lenovo Customer Support Center for help. Some fees might apply. Purchasing additional services During and after the warranty period, you can purchase additional services.
  • Page 70 ThinkCentre X1 User Guide...

  • Page 71: Appendix A. Regulatory Information

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 72 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 73: Eurasian Compliance Mark

    All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/UserManuals.
  • Page 74 ThinkCentre X1 User Guide...

  • Page 75: Appendix B. Weee And Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 76: Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.
  • Page 77 Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/recycling Appendix B. WEEE and recycling information...
  • Page 78 ThinkCentre X1 User Guide...

  • Page 79: Appendix C. Restriction Of Hazardous Substances Directive (Rohs)

    For more information about Lenovo worldwide compliance on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management &...

  • Page 80: China Rohs

    China RoHS ThinkCentre X1 User Guide...

  • Page 81: Appendix D. China Energy Label

    Appendix D. China Energy Label © Copyright Lenovo 2016...
  • Page 82 ThinkCentre X1 User Guide...

  • Page 83: Appendix E. Energy Star Model Information

    For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 1.
  • Page 84 ThinkCentre X1 User Guide...

  • Page 85: Appendix F. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 86: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkCentre The ThinkCentre logo Rescue and Recovery ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies.

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