Troubleshooting; Introduction - Troubleshooting; Fault Messages - Husqvarna AUTOMOWER 320 NERA Operator's Manual

7.1 Introduction - troubleshooting

In this chapter, a number of messages are listed which may be shown in Automower
Access if there is a malfunction. There is a proposal action to the cause and steps to take for each message.
This chapter also presents some symptoms that can guide you if the product does not work as expected. More
suggestions for steps to take in the event of malfunction or symptoms can be found on www.husqvarna.com.

7.2 Fault messages

The table below shows fault messages that can be shown in the app. Speak to your local Husqvarna representative if
the same message shows frequently.
Message
Wrong PIN code
Wheel motor
blocked, left/rear left/
right/rear right
Wheel motor overloa-
ded, left/right
Wheel drive problem,
right/left
Cutting system
blocked
Cutting system major
imbalance
Cutting height
blocked
2071 - 001 - 29.03.2023

7 Troubleshooting

Cause
An incorrect PIN code has been entered. 5
tries are permitted, and the product is then
blocked for a period of time.
The drive wheel is blocked by grass or other
objects.
The drive wheel is blocked by grass or other
objects.
The cutting system is blocked by grass or
other objects.
There is vibrations in the blade disc.
Grass or other objects is wound around the
cutting height adjustment, or between the
blade disc and chassis.
®
Connect and Automower
Action
Enter the correct PIN code. Speak to your
local Husqvarna representative if you forget
the PIN code.
Examine the drive wheel and remove the
grass or other object.
Examine the right drive wheel and remove
the grass or other objects. If the problem
stays, speak to your authorized service cen-
ter.
Examine the cutting system and remove the
grass or other objects.
Continued operation can cause damage to
the cutting system. Make sure that the
blades and screws are not damaged or worn.
Make sure that all blades are correctly instal-
led and that there is only one blade attached
in each position on the blade disc.
Clean the blades and the cutting disc.
Examine the blade disc and the bellows
around the cutting height adjustment, and re-
move any grass or other objects that may
have got stuck.
®
Troubleshooting - 31