Printronix P5000 Series Setup Manual page 146

Chapter 6
Diagnosing Problems
Table 19. LCD Message Troubleshooting Table (continued)
Displayed Message
PLAT INV CMD*
PLAT INV PARM*
PLAT INV STATE*
POWER SAVER MODE
POWER SUPPLY HOT*
PRINTER HOT*
PROTECTED INSTR*
PWR SUPP VOLT *
RIBBON INK OUT
CHANGE RIBBON
RIB INVLD CMD*
RIB INVLD STATE*
RIBBON DRIVE*
SECURITY
VIOLATION*
146
Can User
Explanation
Correct?
No Fatal firmware error on
controller board.
No Fatal firmware error on
controller board.
No Fatal firmware error on
controller board.
N/A Status message:
printer is in low-energy
idle state, all fans and
higher voltages are
off, only +5Vdc logic
circuits are active.
No Circuits are
overheating on the
power supply board.
No Controller board
sensors report high
temperatures on the
board.
No Fatal firmware error on
controller board.
No Power supply failed.
Yes The RibbonMinder
program is warning
that the amount of ink
in the ribbon has
reached 0%.
No Fatal firmware error on
controller board.
No Fatal firmware error on
controller board.
No CMX controller does
not detect ribbon drive
motor.
No Security code of PAL
on controller board
does not match code
of firmware on the
controller board.
Solution
Contact your authorized
customer service engineer.
Contact your authorized
customer service engineer.
Contact your authorized
customer service engineer.
No action required.
Contact your authorized
customer service engineer.
Contact your authorized
customer service engineer.
Contact your authorized
customer service engineer.
Replace power supply board.
Replace ribbon or press CLEAR
for two additional minutes of
printing before the fault displays
again. See "RibbonMinder"
chapter.
Contact your authorized
customer service engineer.
Contact your authorized
customer service engineer.
Contact your authorized
customer service engineer.
Contact your authorized
customer service engineer.
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