Chapter
6
Diagnosing Problems
Table 19. LCD Message Troubleshooting Table (continued)
Displayed Message
EXHAUST FAN FLT
FIRMWARE ERROR*
FRAMING ERROR
HAM. COIL OPEN*
HB NOT INSTALLD*
HMR BANK FAN FLT
ILL EXT BUS ACC*
ILLGL OPR ACCSS*
144
Can User
Explanation
Correct?
Yes
Sensors cannot detect
current in fan circuit.
No
Application software
tried to perform an
illegal printer function
or damaged memory
detected on board.
Yes
Serial framing error.
(Serial interface.)
No
Electrical malfunction
of one or more
hammer coils.
No
Self-test does not
detect hammer coils.
Yes
Sensors cannot detect
current in fan circuit.
No
Fatal firmware error on
controller board.
No
Fatal firmware error on
controller board.
Solution
Power off the printer and remove
the paper path. Check that the
fan cable connector is
connected. Check for
obstruction of vents and fan
airway, and remove any
obstructions. Check for items
beneath the printer blocking
cabinet vents. Power back on
the printer. If this message
recurs, contact your authorized
customer service engineer.
Contact your authorized
customer service engineer.
Check your serial host interface
parameter settings; if necessary,
adjust them so that they match
the settings of the attached host.
Contact your authorized
customer service engineer.
Contact your authorized
customer service engineer.
Power off printer and remove
paper path. Check that fan cable
is connected. Check for
obstruction of vents and fan
airway; remove any
obstructions. Check for items
beneath the printer blocking
cabinet vents. Power back on
the printer. If this message
recurs, contact your authorized
customer service engineer.
Contact your authorized
customer service engineer.
Contact your authorized
customer service engineer.
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