Sony STR-AZ3000ES Startup Manual page 445

Help Guide
Multi Channel AV Receiver
STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES
Cannot connect the receiver to a service.
Make sure that the router or the wireless LAN router/access point is turned on.
Check [Network Connection Status]. If [Failed] appears, set up the network connection again.
If the receiver is connected to a wireless network, move the receiver and the wireless LAN router/access point closer to each other.
If your contract with your Internet provider limits Internet connection to one device at a time, this device will not be able to access the Internet when another device is already
connected. Consult your carrier or service provider.
Related Topic
Checking the network information (Network Connection Status)
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