The Print Heads Do Not Move; What To Do First; If The Print Heads Still Do Not Move - Roland TrueVIS MG-640 User Manual

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The Print Heads Do Not Move

If the print-head carriage stops over the platen, take action immediately to prevent the heads from drying
out.

What to Do First

Switch the sub power off and then back on again. If the media is jammed, also remove the media.
If the print heads move to the home position (inside the right cover), it means the operation has ended
successfully.

If the Print Heads Still Do Not Move

Try switching off the main power, then switching on the main power again, followed by the sub power.

If the Print Heads Still Do Not Move

If the heads still do not move, carry out the following emergency response measure, and then contact your
authorized Roland DG Corporation dealer.
Procedure
1.
Switch off the main power, and then open the front cover.
2.
Open the right cover.
BASE
PAUSE
FUNCTION
ENTER
MENU
SET UP
BUSY
Machine Problems
325

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This manual is also suitable for:

Truevis mg-300

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