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308 Multimedia system
308
You can also call the Mercedes-Benz Customer
Centre using the multimedia system
(
page 304).
/
Please note that Mercedes me connect is a
Mercedes-Benz service. In emergencies, rst call
the national emergency services using the stand-
ard national emergency service telephone num-
bers. In emergencies, you can also use the
Mercedes-Benz emergency call system
(
page 309).
/
Observe the conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me Portal: https://
me.secure.mercedes-benz.com
Further information about Mercedes me connect,
the provided service scope and operation:
https://moba.i.daimler.com/markets/ece-row/
baix/cars/connectme/en_GB/#emotions/
Startseite.html
Inf Infor ormation on Mer
mation on Mercedes me connect A
cedes me connect Accident
and Breakdo
and Br
eakdown Manag
wn Management
ement
The Accident and Breakdown Management can
include the following functions:
Supplement to the Mercedes-Benz emergency
R
call system (
page 309)
/
If necessary, the contact person at the
Mercedes-Benz emergency call centre for-
wards the call to Mercedes me connect Acci-
dent and Breakdown Management. Forward-
ing the call is however not possible in all coun-
tries.
Breakdown assistance by a technician on
R
location and/or the towing away of the vehicle
to the nearest Mercedes-Benz service centre
You may be charged for these services.
More information about Mercedes me connect
services can be obtained in the Mercedes me Por-
tal: https://me.secure.mercedes-benz.com
ccident
Dat
Data tr
a transf
ansferr
erred dur
ed during Mer
call services
call ser
vices
The data transferred during a Mercedes me con-
nect call depends on:
The reason for initiation of the call
R
The service that is selected in the voice con-
R
trol system
The activated Mercedes me connect services
R
Which data is transferred for the services can be
taken from the currently valid terms of use. These
can be obtained in the Mercedes me portal:
https://me.secure.mercedes-benz.com
Mer
Mercedes-Benz emerg
cedes-Benz emergency call syst
Inf Infor ormation on t
mation on the Mer
he Mercedes-Benz emerg
call syst
call system
em
The Mercedes-Benz emergency call system only
functions in areas where mobile phone coverage
is available from the mobile phone network pro-
viders. Insu cient network coverage from the
mobile phone network providers may result in an
emergency call not being transmitted.
ing Mercedes me connect
cedes me connect
ency call system
em
cedes-Benz emergency
ency
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