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MultiVOIP 200 User Guide
Manual Upgrade Procedure
To MANUALLY upgrade your previously-installed MultiVOIP200s from 2.01D or earlier to H.323
(version 2.52). Follow this procedure ONLY if you want to MANUALLY upgrade your MultiVOIP.
Note: steps 5 - 8 must be performed locally via the command port.
Note: there are two different MVP200 hardware platforms. If you have the hardware platform where
the VOICE CHANNEL 2 LEDs are above the CHANNEL 1 LEDs, you must confirm that sufficient
Flash memory is installed before proceeding with the upgrade. To verify this, remove the two screws
from the bottom of the chassis and slide the entire cover forward. With the LEDs toward you, verify
that the four sockets (U12, U13, U14 and U15) along the left side of the lowest PCB have a Flash
memory chip installed. If sockets U14 and U15 are empty, contact Multi-Tech to obtain a Flash
Memory upgrade (two Flash memory chips, PN 00929046).
1. Run "MultiVOIP configuration" from your old version of MultiVOIP software and take note of the
current settings. Your MultiVOIP will be reset to factory defaults during this upgrade.
2. Uninstall your old version of MultiVOIP software by selecting the "Uninstall MultiVOIP
Configuration" option from the program group.
3. Install the H.323 compatible software from the MultiVOIP CD.
4. From the program group of the MultiVOIP software, run "Download H.323 Stack" and select the
default file.
5. From the program group of the MultiVOIP software, run "Download Voice Coders" and select the
default file.
6. From the program group of the MultiVOIP software, run "Download Factory Defaults".
7. From the program group of the MultiVOIP software, run "Download Firmware". Under "File
Name", enter "*.upg" and hit enter.
Note: Since there are two different hardware platforms for the MultiVOIP200, you will be asked to
select the upgrade file.
If your MultiVOIP200 VOICE/FAX 2 LEDs are above the VOICE/FAX 1 LEDs, select
the file BOOT_200.UPG. However, if your MultiVOIP Voice/Fax 2 LEDs are to the right of the
Voice/Fax 1 LEDs (i.e., on the front panel of the smaller cabinet), select the file
BOOT_20A.UPG.
Warning: If you select the incorrect file your MultiVOIP will need repair.
8. From the program group of the MultiVOIP software, run "Download Firmware" and select the file
mtvoip.bin.
9. Run "MultiVOIP Configuration" and reconfigure your MultiVOIP. The upgrade is complete.
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