Related Manuals for Multitech MultiVOIP 200 MVP200
Summary of Contents for Multitech MultiVOIP 200 MVP200
- Page 1 Voice / Fax over IP Networks Voice/Fax Over IP Networks Model MVP200 H.323 Mode User Guide...
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Page 2: User Guide
Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes. -
Page 3: Table Of Contents
Chapter 1 - Introduction and Description ... 5 Introduction ... 6 Preview of this Guide ... 7 Typical Application ... 8 Front Panel Description ... 13 Back Panel Description ... 14 Power Connector ... 14 Command Connector ... 14 10Base-T (Ethernet) Connector ... 14 Voice/Fax Channel 1 and 2 ... - Page 4 Applications Setup ... 67 Viewing Statistics ... 68 IP Statistics ... 68 SNMP Statistics ... 69 Viewing Logs ... 70 Viewing Log Entry Details ... 70 Viewing Channel Totals ... 71 Reports ... 71 Upgrade Procedures ... 72 Upgrade Software ... 72 Chapter 5 - Remote Configuration and Management ...
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Page 5: Chapter 1 - Introduction And Description
Voice / Fax over IP Networks Chapter 1 - Introduction and Description... -
Page 6: Introduction
MultiVOIP 200 User Guide Introduction Welcome to Multi-Tech's new voice/fax gateway, the MultiVOIP, model MVP200. The MultiVOIP 200 allows analog voice and fax communication over a traditional data communications/data networking digital Internet. Multi-Tech’s new voice/fax gateway technology allows voice and fax communication to be transmitted, with no additional expense, over your existing communications Internet, which has traditionally been data-only. -
Page 7: Preview Of This Guide
MultiVOIP 200 at the factory, a statement of the limited warranty, information about our Internet presence, and space for recording information about your MultiVOIP 200 prior to calling Multi-Tech’s Technical Support. Chapter 1 - Introduction and Description... -
Page 8: Typical Application
MultiVOIP and its Ethernet connection is plugged into the hub on the data network. The data network is connected via a router to the Internet. In our typical application, a user at the corporate office picks up a telephone connected to their local telephone switch (PBX) and calls the remote branch office by dialing extension 4124 on the corporate MultiVOIP. - Page 9 Chapter 1 - Introduction and Description Gateway Address of 206.25.124.110. Once the LAN parameters are established, you can set up the voice channel parameters. The channel setup parameters define the voice side of the MultiVOIP, that is, the voice channel interface;...
- Page 10 MultiVOIP 200 User Guide Once you have completed channel setup, you will need to add the phone numbers to the phone directory database. Before you set up the phone directory database, you need to consider how the database is going to be used; are you going to have an H.323 Gatekeeper setup your call sessions or are you going to control your call sessions using the proprietary phone book.
- Page 11 Chapter 1 - Introduction and Description Voice Channel 1. For instance, in our typical application channel 1 of the corporate MultiVOIP uses extension 101. The Description is optional, but can be helpful if you assigned to a particular individual or department, or in this case it defines the channel interface. The H323 ID that was assigned to this phone number which identifies the office that is using this extension.
- Page 12 MultiVOIP 200 User Guide Again, the IP Address of the corporate MultiVOIP needs to be added and the port number is 1720. This adds phone number 101 of the corporate MultiVOIP to the proprietary data base. Now, to add extension 102 to the proprietary data base, all you have to do is change the Phone Number and Description to support channel 2 of the corporate MultiVOIP.
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Page 13: Front Panel Description
Front Panel Description The MVP200 front panel has three groups of LEDs that provide the status of the Ethernet connection (Ethernet), Voice/Fax channels (Voice/Fax 1 and 2), and general status of the MultiVOIP 200 (Boot and Power). The front panel is shown in Figure 1-4 and a description of each LED follows. Ethernet Receive Data indicator blinks when packets are being received from the local area network. -
Page 14: Back Panel Description
MultiVOIP 200 User Guide Back Panel Description The cable connections for the MultiVOIP 200 are made at the back panel. Connectors include Power, Command Port (RS-232), Ethernet (10BASE-T), and Voice/Fax Channels 1 and 2 (E&M, FXO and FXS). The cable connectors are shown in Figure 1-5 and defined in the following groups. Power Connector The Power connector is used to connect the external power supply to the MultiVOIP 200. -
Page 15: Specifications
Specifications • One 4 MB DRAM (1 Meg by 32-bit, 70 nanosecond SIMM) Caution: SIMM speed and size cannot be mixed • Two Megs of flash memory Ethernet Port • Single Ethernet Interface - 10Base-T (twisted pair) keyed RJ-45 connector. Command Port •... - Page 16 MultiVOIP 200 User Guide...
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Page 17: Chapter 2 - Installation
Voice / Fax over IP Networks Chapter 2 - Installation... -
Page 18: Installing Your Multivoip 200
MultiVOIP 200 User Guide Installing Your MultiVOIP 200 The basic steps of installing your MultiVOIP 200 network involve unpacking the units, connecting the cables, and configuring the units using management software (MultiVOIP 200 Configuration). This process results in a fully functional Voice Over IP network. A general description is provided below and detailed instructions are provided in Installing and Configuring Your MultiVOIP 200 The VOIP administrator must first install the MultiVOIP 200 software and then configure each... -
Page 19: Unpacking Your Multivoip 200
When the battery starts to weaken, the date and time may be incorrect. If the battery fails, the board must be sent back to Multi-Tech Systems for battery replacement. The E&M, FXS, and Ethernet ports are not designed to be connected to a Public Telecommunication Network. -
Page 20: Cabling Your Multivoip 200
(1 or 2) will be connected to an E&M trunk that is a Type 1,3, 4, or 5 rather than a Type 2 (the default). Caution: All MultiVOIP’s require +5 volts, +12 volts, and -12 volts while some other Multi-Tech products only require +5V and +12 volts. You might even consider marking or labeling them to ensure that they are kept together. - Page 21 If you are connecting a PBX extension to your MultiVOIP 200, connect the smaller end of a special adapter cable (supplied) to the Voice/Fax Channel 1 FXO connector on the back of the MultiVOIP 200 and the other end to the PBX extension. If you are connecting an E&M trunk from a telephone switch to your MultiVOIP 200, connect one end of an RJ-45 cable (not supplied) to the Voice/Fax Channel 1 E&M connector on the back of the MultiVOIP 200 and the other end (8 spade lugs or 8 wires to connect directly to the punch-...
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Page 22: E&M Jumper Block Positioning Procedure
MultiVOIP 200 User Guide E&M Jumper Block Positioning Procedure Each voice/fax channel on the MultiVOIP 200 has a separate E&M jumper block located near the jacks on the back panel of the MultiVOIP 200. Each jumper block has 8 pairs of pins with a jumper plug on three adjacent pairs of pins. -
Page 23: Chapter 3 - Software Loading And Configuration
Voice / Fax over IP Networks Chapter 3 - Software Loading and Configuration... -
Page 24: Installing Your Multivoip 200 Software
2. Insert the MultiVOIP 200 CD into a CD-ROM drive. The CD is auto-detectable, so it starts automatically. It may take 10 to 20 seconds for the Multi-Tech Installation CD screen to appear. If the Multi-Tech Installation CD Screen does not appear automatically, click My Computer, then right-click the CD-ROM drive icon, click Open, then click the Autorun icon. - Page 25 4. The MultiVOIP 200 Setup welcome screen is displayed. Press Enter or click Next> to continue. 5. The Choose Destination Location dialog box is displayed. Follow the on-screen instructions. You can either choose the Destination Location of your MultiVOIP 200 software or select the default destination by clicking Next>.
- Page 26 MultiVOIP 200 User Guide 7. The Copying program files ... screen is displayed followed by the MultiVOIP 200 Setup dialog box. This dialog box enables you to select the COM port of your PC that is connected to the Command port of the MultiVOIP 200. From the Select Port drop-down list, choose the COM port of your PC.
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Page 27: Configuring Your Multivoip 200
Configuring Your MultiVOIP 200 The following steps provide instructions for configuring your MultiVOIP 200. The configuration sequence includes IP Protocol default setup, Channel setup, and Phone Directory Database setup. The Phone Directory Database setup is configured differently depending on whether or not the Gatekeeper function is available and enabled on the Phone Directory Database dialog box (See Step 26). - Page 28 MultiVOIP 200 User Guide 14. The Interface group defaults to FXS (Loop Start). Select the interface option that corresponds to the interface type being connected to the Voice/Fax Channel 1 jack on the back panel of the MultiVOIP 200. FXS (Loop Start): If a station device; e.g., an analog telephone, fax machine, or KTS (Key Telephone System) is connected to the Voice/Fax connector on the back of the unit, FXS (Loop Start) will likely be the correct Interface.
- Page 29 DTMF Gain group. When DTMF Out of Band is checked, the unit reproduces the DTMF tones instead of passing them through. Note: Only change the DTMF gain under the direction of Multi-Tech Technical Support supervision. 18. To change the voice coder, first select the channel by clicking the Select Channel down arrow (highlighting the channel number) then click Manual in the Coder group.
- Page 30 MultiVOIP 200 User Guide 20. You can enable the voice/fax advanced features by clicking (checking) the silence compression, echo cancellation, or forward error correction options. The Silence Compression option defines whether silence compression is enabled (checked) for this voice channel. If silence compression is enabled, the MultiVOIP 200 will not transmit voice packets when silence is detected, thereby reducing the amount of network bandwidth that is being used by the voice channel.
- Page 31 23. You can set billing options for inbound and/or outbound calls by checking them in the Billing Options group and then entering the charge in cents per number of seconds. 24. A minimum and maximum set of values can be set for Dynamic Jitter Buffer. When receiving voice packets from a remote MultiVOIP 200, it is possible to experience varying delays between packets due to traffic conditions on the network.
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Page 32: Registering With A Gatekeeper Phone Directory
MultiVOIP 200 User Guide 26. The Phone Directory Database dialog box is displayed with the Proprietary PhoneBook option enabled and no phone numbers entries displayed in the database. This dialog box enables you to select either the GateKeeper or Proprietary PhoneBook. Once you have choosen the type of Phone Book database, you can proceed to registering with a Gatekeeper in the following section (entitled, Registering with a Gatekeeper Phone Directory);... - Page 33 CAUTION: The default setting for the Gatekeeper Port Number is 1719. This can be changed to a different value by the Gatekeeper administrator. If you decide to change the default Port Number, you must use the same number on the Gatekeeper and all other H.323 endpoints. 31.
- Page 34 MultiVOIP 200 User Guide 39. Enter the second unique phone number of the local device in the Phone Number field (e.g., 102). 40. Again, skip the Description field (leave it blank). 41. Enter the Voice Channel number corresponding to the phone number entered. (Hint: for voice channel 2, use your mouse to select the 1, then change it to a 2.) 42.
- Page 35 This may take several minutes as the MultiVOIP 200 reboots. 50. You are returned to the Multi-Tech Installation CD screen from which you can load the Acrobat Reader to your PC. This allows you to view and/or print the User Guide by clicking on the Install Manuals icon.
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Page 36: Building A Proprietary Phonebook Directory
MultiVOIP 200 User Guide Building a Proprietary Phonebook Directory 27. To build your proprietary MultiVOIP 200 Phone Directory (i.e., in an H.323 environment without the Gatekeeper option enabled), you will first need to enable (check) the Proprietary Phonebook option and then configure the “Host” MultiVOIP 200 and then the “Client” MultiVOIP 200s (or other H.323 endpoints). - Page 37 29. Enter the unique phone number of the local device in the Phone Number field (e.g., 101) and indicate that the local device is connected to Channel 1 in the Voice Channel field. 30. The Description field is optional, but can be useful in associating the channel to the extension. If you wish, enter a description of your local phone number.
- Page 38 MultiVOIP 200 User Guide 33. To configure Channel 2 on the Host MultiVOIP 200, click Add (+) and the Add/Edit Phone Entry dialog box is displayed again. 34. Enter the phone number for the MultiVOIP 200 in the Station Information group Phone Number field (e.g., 102).
- Page 39 39. Enter the phone number for the remote (Client) MultiVOIP 200 in the Station Information group Phone Number field (e.g., 201). 40. Click inside the Description field and enter a description for the remote MultiVOIP 200 phone number for Channel 1; for example, “London Office 1.” 41.
- Page 40 MultiVOIP 200 User Guide Note: Depending on your requirements, you may want calls that cannot make a connection to London Office 1 (Hunt Group #2) to roll over to the New York office instead. In this case, you would configure that phone entry to be listed as a member of HUNT GROUP #1. 47.
- Page 41 requirements, you could configure a stand-alone to be part of a Hunt Group. 52. Click OK and you are returned to the Phone Directory Database dialog box which now includes the stand-alone phone number and related information in the Phone Number list. 53.
- Page 42 This may take several minutes as the MultiVOIP 200 reboots. 58. You are returned to the Multi-Tech Installation CD screen from which you can load the Acrobat Reader to your PC. This allows you to view and/or print the User Guide by clicking on the Install Manuals icon.
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Page 43: Configuring Your Client Multivoip 200S
Configuring Your Client MultiVOIP 200s If the Proprietary Phonebook option on the Phone Directory Database dialog box was enabled, then you will need to configure all remote H.323 endpoints as “Client” units. For example, the MultiVOIP 200 at the company’s subsidiary office in London would need to be configured as a “Client.”... - Page 44 The IP Address is the unique IP address that you assign to the MultiVOIP 200, and the Gateway Address is the IP address of the device (e.g., network router) connected to the Internet/Intranet. Click OK when you are finished. The Main menu is displayed.
- Page 45 DTMF tone pair. Make your selections in the drop-down lists in the DTMF Gain group. Note: Only change the DTMF gain under the direction of Multi-Tech Technical Support supervision. Chapter 3 - Software Loading and Configuration...
- Page 46 MultiVOIP 200 User Guide 10. To change the voice coder, first select the channel by clicking the Select Channel down arrow (highlighting the channel number) then click Manual in the Coder group. To select the appropriate coder, click the Selected Coder down arrow and highlight your new voice coder entry. If you changed the voice coder, ensure that the same voice coder is used on the voice/fax channel you are calling;...
- Page 47 13. If you want to dedicate a local voice/fax channel to a remote voice/fax channel (so you will not have to dial the remote channel), click the Auto Call Enable option in the Auto Call group. Then enter the phone number of the remote MultiVOIP 200 in the Phone Number field. 14.
- Page 48 Note: In a Dial-On-Demand (DOD) network, you should leave Send Status Report to Host disabled (not checked). This allows the router to disconnect whenever there is no voice activity. Note that Clients with Send Status Report to Host disabled will show up as “Unknown” when viewing Client status on the Host.
- Page 49 21. Click Download Setup to write the new configuration to the Client unit. The Save Setup dialog box is displayed. 22. Select (check) the Save Current Setup as User Default Configuration and click OK. The Writing Setup dialog box is displayed as the setup configuration is written to the MultiVOIP 200. After the setup is written to the MultiVOIP 200, it reboots.
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Page 50: Deploying The Voip Network
MultiVOIP 200 User Guide Deploying the VOIP Network For a Proprietary Phone Directory database, the VOIP administrator can deploy the pre-configured Client MultiVOIP 200s to their remote sites. The remote site administrators need only connect power to the pre- configured MultiVOIP 200, connect the MultiVOIP 200 to their Ethernet LAN and predefined telephone equipment, and then wait for the phone directory database to be downloaded. -
Page 51: Chapter 4 - Multivoip 200 Software
Voice / Fax over IP Networks Chapter 4 - MultiVOIP 200 Software... -
Page 52: Introduction
MultiVOIP 200 User Guide Introduction This chapter describes various features of the MultiVOIP 200 software that enable you to change (update) the configuration of your MultiVOIP 200. The basic configuration parameters were established during the loading of the software configuration utilities described in this chapter enable you to change that initial configuration as necessary. -
Page 53: Multivoip 200 Configuration
Chapter 4 - MultiVOIP Software MultiVOIP 200 Configuration The MultiVOIP 200 Setup menu consists of 10 buttons, an Events window in the middle of the menu, and a status bar at the bottom of the menu. The 10 buttons allow you to display and change the voice channels and IP protocol parameters, display and manage the Phone Book listing, view statistics and call progress, and change features such as SNMP Agent, Telnet Server, WEB Server, and assign a MultiVOIP 200 password. -
Page 54: Changing Channel Parameters
MultiVOIP 200 User Guide Changing Channel Parameters The channel parameters include the interface type and its options, voice and fax settings, billing and security, and voice communications for the country and region in which the MultiVOIP 200 is operating. The Channel Setup dialog box, accessed by clicking the Voice Channels button on the Setup menu, has four tabs that display the following categories of channel information -- Interface, Voice/Fax, Billing/Misc, and Regional. - Page 55 Chapter 4 - MultiVOIP Software E&M Interface The E&M Interface is used to connect PBX E&M trunks. You will need to select between Dial Tone or Wink signaling and also between 2-wire and 4-wire mode. If wink signaling is selected, the wink timer field becomes active with a range from 100 to 350 milliseconds.
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Page 56: Voice/Fax
(refer to user documentation). The Fax Volume setting controls the output level of the fax tones, and this setting should be changed only under the direction of Multi-Tech’s Technical Support personnel (see The Jitter Value setting defines the inter-arrival packet deviation (in milliseconds) for the fax transmission. -
Page 57: Billing/Misc
Chapter 4 - MultiVOIP Software The Advanced Features group allows you to enable Silence Compression so that a MultiVOIP 200 will not transmit voice packets when silence is detected, thereby reducing the amount of network bandwidth that is being used by the voice channel; Echo Cancellation for a particular voice channel will remove echo and improve the quality of sound;... -
Page 58: Regional
MultiVOIP 200 User Guide between configurable minimum and maximum values. An Optimization Factor adjustment controls how quickly the length of the Jitter Buffer is increased when jitter increases on the network. The length of the jitter buffer directly effects the voice delay between MultiVOIP 200 gateways. The default minimum dynamic jitter buffer of 150 milliseconds is the minimum delay that would be acceptable over a low jitter network. -
Page 59: Changing The Phone Directory Database
H.323 protocol gatekeeper that provides a centralized call control center. The proprietary database is used when all the end points in the VOIP network are Multi-Tech VOIP products. The gatekeeper centralized call control center establishes the phone directory database when all VOIP gateways and endpoints support the H.323 protocol. -
Page 60: Proprietary Phone Directory Database
MultiVOIP 200 User Guide If the database type is set to Client, then the IP address of the Host MultiVOIP needs to be enterred in the Host IP Address window, the Send Status Report to Host option can be enabled, and all the buttons at the top of the directory database dialog box become inactive, except for the Print button. - Page 61 Chapter 4 - MultiVOIP Software Address of the MultiVOIP being assigned the phone number, and accept the H.323 industry standard Port number. A Hunt Group is a series of telephone lines organized in such a way that if the first line is busy the next line is hunted and so on until a free line is found.
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Page 62: Gatekeeper Phone Directory Database
MultiVOIP 200 User Guide This Phone Directory Database will be displayed on each Client unit in the VOIP network serviced by the Host VOIP. When a Client unit comes on line, the database directory is down loaded to the unit. So each VOIP in the network can see and call any other VOIP in the network. - Page 63 Chapter 4 - MultiVOIP Software When the Gatekeeper Phone Directory Database option is enabled, the RAS Parameters group is enabled with the IP address of the Gatekeeper displayed in the IP Address field. The Port Number is the port of the endpoint communicating with the Gatekeeper. If this number is changed, it should only be changed with consultation with Gatekeeper administrator.
- Page 64 MultiVOIP 200 User Guide The Station Identification group allows you to define the MultiVOIP unit by establishing the H323 ID which can be the same as for example your name in your local telephone book listing. The Gatekeeper associates the H323 ID with the address of the local unit in the IP Address window. The Port number 1720 is the port of the MultiVOIP communicating with the Gatekeeper.
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Page 65: Changing Ip Parameters
Chapter 4 - MultiVOIP Software Changing IP Parameters The IP Setup dialog box establishes the IP addressing for the local Ethernet LAN and defines the Internet gateway address. The IP Setup dialog box is accessed by clicking the IP button on the MultiVOIP 200 Setup menu. -
Page 66: Viewing Call Progress
MultiVOIP 200 User Guide Viewing Call Progress The Call Progress dialog box is a read-only screen that displays the status of a call in progress. This dialog box is accessed from the MultiVOIP 200 Setup menu by clicking the Call Progress button. The ratio of Packets Lost versus Packets Received provides a general indication of the integrity of the Internet connection. -
Page 67: Applications Setup
Chapter 4 - MultiVOIP Software Applications Setup Clicking the Others button on the Setup menu displays the Applications Setup dialog box. This dialog box allows you to enable SNMP Agent (the default is disabled ) and set up all the necessary parameters;... -
Page 68: Viewing Statistics
MultiVOIP 200 User Guide Viewing Statistics The Statistics dialog box enables you to view statistics for major events of the MultiVOIP 200 operation. This dialog box is accessed by clicking the Statistics button on the MultiVOIP 200 Setup menu. Statistics can be a helpful troubleshooting tool. For example, viewing the Voice Channel statistics you can see the attempted and completed calls, call duration, average call length, bytes/packets sent and received, etc. -
Page 69: Snmp Statistics
(2) agents, and (3) the network management systems. The managed device is the network device, like a router. The agent is the software module residing in the managed device pertaining to network management. The network management system runs the SNMP application that controls the managed devices and monitors their status. -
Page 70: Viewing Logs
MultiVOIP 200 User Guide Viewing Logs The Log Entries dialog box displays a chronological history of all calls into and out of this unit. This dialog box is accessed from the Logs button on the Statistics dialog box. The Log Entries dialog box displays each call as a sequentially numbered Event with the date, time, duration of the call, the status of the call (Successful or Unsuccessful), Mode (Voice or Fax), and the from and to numbers. -
Page 71: Viewing Channel Totals
Chapter 4 - MultiVOIP Software Viewing Channel Totals The Channel Totals dialog box displays Outgoing and Incoming calls with their Attempted and Completed numbers for each channel on this MultiVOIP 200. The Total Connected Time for the channel is also displayed. This can provide you with a sense of successful call completions on each channel of the unit. -
Page 72: Upgrade Procedures
IP address, and voice channel configurations; these settings must be put back in place after the software has been upgraded. Multi-Tech also recommends that you use the Print button on the Phone Directory Database dialog box to have a copy of the phone directory contents. - Page 73 Chapter 4 - MultiVOIP Software Enter your current configuration of your voice channels in the Channel Setup dialog box. Click OK when you have finished. The MultiVOIP firmware, coders, and H.323 stack are downloaded; then the MultiVOIP 200 reboots. Except for downloading the Boot Code, upgraded versions of the other files (firmware, coders, and H.323 stack) can be downloaded individually using the following manual procedures.
- Page 74 (U12, U13, U14 and U15) along the left side of the lowest PCB have a Flash memory chip installed. If sockets U14 and U15 are empty, contact Multi-Tech to obtain a Flash Memory upgrade (two Flash memory chips, PN 00929046).
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Page 75: Chapter 5 - Remote Configuration And Management
Voice / Fax over IP Networks Chapter 5 - Remote Configuration and Management... -
Page 76: Introduction
MultiVOIP 200 User Guide Introduction This chapter provides procedures for viewing or changing the configuration of a remote unit. Two methods are provided to access a remote unit; the first method is modem based and the second method uses IP. Within the IP method, three applications can be used: 1) LAN-Based using TFTP (Trivial File Transfer Protocol), 2) Telnet as a client application, or 3) a standard web browser on the Internet. - Page 77 Verify that the Communication Type is set for COM Port and the Select Port field is set for the COM port of your local PC. In the Dial String field, enter the AT command for dialing (ATDT) plus the phone number of the remote MultiVOIP 200.
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Page 78: Lan-Based
MultiVOIP 200 User Guide LAN-Based The LAN-based remote configuration requires a Windows Sockets compliant TCP/IP stack. TCP/IP protocol software must be installed and functional before the configuration program can be used. 1. You must assign an Internet (IP) address for the PC and for each node that will be managed by the configuration program. - Page 79 200. Refer to the online Help provided with your MultiVOIP 200 for the definition of each dialog box and field within a dialog box. 7. After you have changed the configuration of the remote MultiVOIP 200, click Download Setup to update the configuration.
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Page 80: Remote Management
MultiVOIP 200 User Guide Remote Management This section describes typical client applications that can be used to configure the MultiVOIP 200 remotely. It is important to note that although any subsequent changes to configuration can be made using these applications, the initial setup and configuration of the MultiVOIP 200 must be done on the local PC using the MultiVOIP 200 software provided with your unit. - Page 81 Chapter 5 - Remote Configuration and Management Voice over IP Configuration Selecting Option 1 displays the Main menu, which allows further configuration options. These options include Protocol Stacks (option 1), Applications (option 2), System Information (option 3), and Voice Channels (option 4). For further descriptions of these options, refer to Chapter 4 - MultiVOIP 200 Software.
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Page 82: Web Management
MultiVOIP 200 User Guide WEB Management The MultiVOIP 200 can be accessed, via a standard Web browser, from anywhere on the connected Internet. In order to provide this support, the WEB Server option has to be enabled from the Others button in the Main menu which displays the Applications Setup dialog box (see MultiVOIP 200 Software). -
Page 83: Chapter 6 - Warranty, Service And Tech Support
Voice / Fax over IP Networks Chapter 6 - Warranty, Service and Tech Support... -
Page 84: Introduction
Internet. Limited Warranty Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period of two years from date of purchase, or if proof of purchase is not provided, two years from date of shipment. -
Page 85: Service
Your original point of purchase reseller may offer the quickest and most economical repair option for your Multi-Tech product. You may also contact any Multi-Tech sales office for information about the nearest distributor or other repair service for your Multi-Tech product: http://www.multitech.com/ COMPANY/offices/DEFAULT.ASP . -
Page 86: International Distributors
/www.multitech.com/PARTNERS/login/ . Replacement Parts SupplyNet, Inc., can supply you with replacement power supplies, cables and connectors for selected Multi-Tech products. You can place an order with SupplyNet via mail, phone, fax or the Internet at the following addresses: Mail: SupplyNet, Inc. -
Page 87: Appendixes
Voice / Fax over IP Networks Appendixes... -
Page 88: Appendix A - Tcp/Ip Description
First, choose a domain name for your company. A domain name is the unique Internet name, usually the name of your business, that identifies your company. For example, Multi-Tech’s domain name is multitech.com ( .com indicates this is a commercial organization; .edu denotes educational organizations, .gov denotes government organizations). - Page 89 circuit establishment and termination. UDP’s primary function is to add a port number to the IP address to provide a socket for the application. The Application Layer protocols are examples of common TCP/IP applications and utilities, which include: • Telnet (Telecommunication Network): a virtual terminal protocol allowing a user logged on to one TCP/IP host to access other hosts on the network, described in RFC 854 ( ftp:// ds.internic.net/rfc/rfc854.txt).
- Page 90 You first choose a domain name for your company. A domain name is the unique Internet name, usually the name of your business, that identifies your company. For example, Multi-Tech’s domain name is multitech.com (where .com indicates this is a commercial organization; .edu denotes educational organizations, .gov denotes government organizations).
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Page 91: Appendix B - Cabling Diagrams
Appendix B - Cabling Diagrams Command Port Cable LAN Cable Circuit Signal Name TD+ Data Transmit Positive TD- Data Transmit Negative RD+ Data Receive Positive RD- Data Receive Negative Voice/Fax Channel Connectors Pin Connections E&M Desc. Function Input Output 4-Wire Output 4-Wire Input, 2-Wire 4-Wire Input, 2-Wire 4-Wire Output... - Page 92 MultiVOIP 200 User Guide Remote Configuration Cable Magix 400 E&M Tie Card Cable...
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Page 93: Appendix C - Regulatory Information
Appendix C - Regulatory Information Class A Statement FCC Part 15 NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. -
Page 94: Fcc Part 68 Telecom
7. No repairs are to be made by you. Repairs are to be made only by Multi-Tech Systems or its licensees. Unauthorized repairs void registration and warranty. -
Page 95: Canadian Limitations Notice
Appendix C - Regulatory Information Canadian Limitations Notice Ringer Equivalence Number Notice: The ringer equivalence number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a phone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the ringer equivalence numbers of all the devices does not exceed 5. - Page 96 MultiVOIP 200 User Guide...
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Page 97: Glossary
Voice / Fax over IP Networks Glossary... - Page 98 MultiVOIP 200 User Guide Access: The T1 line element made up of two pairs of wire that the phone company brings to the customer premises. The Access portion ends with a connection at the local telco (LEC or RBOC). Accunet Spectrum of Digital Services (ASDS): The AT&T 56K bps leased (private) line service. Similar to services of MCI and Sprint. ASDS is available in n x56/64K bps, where n =1, 2, 4, 6, 8, 12.
- Page 99 Glossary Bell Operating Companies (BOC): The family of corporations created during the divestiture of AT&T. BOCs are independent companies which service a specific region of the US. Also called Regional Bell Operating Companies (RBOCs). Bell Pub 41450: The Bell publication defining requirements for data format conversion, line conditioning, and termination for direct DDS connection.
- Page 100 MultiVOIP 200 User Guide Circuit-switched Network: A technology used by the PSTN that allocates a pair of conductors for the exclusive use of one communication path. Circuit switching allows multiple conversations on one talk path only if the end-users multiplex the signals prior to transmission. Circuit switching: The temporary connection of two or more communications channels using a fixed, non-shareable path through the network.
- Page 101 Glossary Device driver: Software that controls how a computer communicates with a device, such as a printer or mouse. Digital Cross-connect System (DCS): The CO device which splits and redistributes the T1 bandwidth. the DCS takes time slots from various T1 lines and alters them to provide the needed connectivity. DCS connections are made with software at an administrator's workstation.
- Page 102 MultiVOIP 200 User Guide Exchange: A unit (public or private) that can consist of one or more central offices established to serve a specified area. An exchange typically has a single rate of charges (tariffs) that has previously been approved by a regulatory group. Exchange Area: A geographical area with a single uniform set of charges (tariffs), approved by a regulatory group, for phone services.
- Page 103 Glossary Gatekeeper: An H.323 entity that provides address translation, control access, and sometimes bandwidth management to the LAN for H.323 endpoints. Gateway: 1. A functional unit that interconnects two computer networks with different network architectures. A gateway connects networks or systems of different architectures.
- Page 104 MultiVOIP 200 User Guide ISDN (Integrated Services Digital Network): An International telecommunications standard for transmitting voice, video and data over a digital communications line. ISDN is a world-wide telecommunications service that uses digital transmission and switching technology to support voice and digital data communications. Frame relay was partially based on ISDN's data link layer protocol (LAPD). Frame relay can be used to transmit across ISDN services offering circuit-switched connection at 64K bps and higher speeds.
- Page 105 Glossary Management Information Base (MIB): A database of network management information used by the Common Management Information Protocol (CMIP) and the Simple Network Management Protocol (SNMP). Megacom: An AT&T service with a normal WATS line (typically T1) between the customer premise and the AT&T serving class 4 CO are the customer's responsibility.
- Page 106 MultiVOIP 200 User Guide Outage: The measure of the time during which a circuit is not available for use due to service interrupt. Outage is the complement of circuit "availability" (100% minus % available = % outage). Out-of-band: Signaling that is separated from the channel carrying the information (i.e., the voice/data/video signal is separate from the carrier signal).
- Page 107 24 8-bit time slots is "robbed" every sixth frame to convey voice-related signaling information such as on-hook, off-hook, etc., for each channel. Router: A device that connects two networks using the same networking protocol. It operates at the Network Layer (Layer 3) of the OSI model for forwarding decisions.
- Page 108 MultiVOIP 200 User Guide Signaling: The process of establishing, maintaining, accounting for, and terminating a connection between two endpoints (e.g., the user premises and the telco CO). Central office signals to the user premises can include ringing, dial tone, speech signals, etc. Signals from the user's phone can include off-hook, dialing, speech to far-end party, and on-hook signals.
- Page 109 Glossary Terminal: 1) The screen and keyboard device used in a mainframe environment for interactive data entry. Terminals have no "box", which is to say they have no file storage or processing capabilities. 2) An H.323 endpoint that provides for real-time, two-way communications with another terminal, gateway, or H.323 MCU.
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Page 110: Index
MultiVOIP 200 User Guide Index Applications setup, changing ... 67 Archie ... 89 Auto Call ... 57 Automatic disconnection, billing/security ... 57 Back panel, description ... 14 Billing options ... 57 Billing/Misc default setup, Master ... 31, 47 Billing/Misc parameters, changing ... 57 Boot LED ... - Page 111 Log entry details, viewing ... 70 Max Baud rate, voice/fax ... 56 Modem-based remote configuration ... 76 Multi-Tech Installation CD screen ... 24 Multi-Tech Internet sites ... 86 MultiVOIP Main menu, introduction ... 52 MultiVOIP Main menu, screen ... 53 MultiVOIP, Telnet server menu ...
- Page 112 MultiVOIP 200 User Guide Uninstall ProxyServer configuration ... 52 Unpacking your MVP200 ... 19 Upgrading software version ... 72 Valid VOIP network connections ... 19 Viewing statistics ... 68 Voice coder, voice/fax ... 56 Voice over IP configuration ... 81 Voice/Fax 1 and 2, front panel ...
- Page 113 Index...