Received Fax Quality Is Poor; Cannot Select Paper Type Or Paper Source In Printer Driver; A Genuine Epson Printer Driver Has Not Been Installed; An Error Code Is Displayed On The Lcd Screen - Epson WorkForce WF-2930 Series User Manual

Solving Problems
The density setting is high when sending faxes.
Select Fax > Menu > Scan Settings > Density, and then lower the setting.

Received Fax Quality is Poor

The Image Quality of Received Faxes is Poor
The following causes can be considered.
ECM setting is disabled.
Select Settings > Fax Settings > Basic Settings and enable the ECM setting on the printer's control panel. This
may clear errors that occur due to connection problems. Note that the speed of sending and receiving faxes may be
slower than when ECM is disabled.
The image quality setting is low on the sender's fax machine.
Ask the sender to send faxes at a higher quality.

Cannot Select Paper Type or Paper Source in Printer Driver

A genuine Epson printer driver has not been installed.

Solutions
If a genuine Epson printer driver (EPSON XXXXX) has not been installed, the available functions are
limited. We recommend using a genuine Epson printer driver.

An Error Code is Displayed on the LCD Screen

A code is displayed on the LCD screen if there is an error or information that requires your attention. If a code is
displayed, follow the solutions below to solve the problem.
Code Situation
E-01 A printer error has occurred.
E-02 A scanner error has occurred.
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An Error Code is Displayed on the LCD Screen

Solutions
Open the scanner unit and remove any paper or protective material
inside the printer. Turn the power off and on again.
Turn the power off and on again.
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