Epson WF-2810 Series User Manual
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Epson WF-2810 Series User Manual

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User's Guide
NPD6101-00 EN

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Summary of Contents for Epson WF-2810 Series

  • Page 1 User's Guide NPD6101-00 EN...

  • Page 2: Table Of Contents

    Connecting to a Smart Device....21 Menu Options for Epson Connect Services..57 Connecting to a smart device over a wireless Menu Options for Google Cloud Print Services.
  • Page 3 Making Settings Individually for Printer's Fax Using Epson iPrint..... . 102 Features....... . .67 Using Epson Print Enabler.
  • Page 4 Running Web Config on Mac OS... .156 Application for Scanning Documents and Images (Epson Scan 2)..... 156 Replacing Ink Cartridges and Other Adding the Network Scanner.
  • Page 5 User's Guide Contents Paper Jams......171 Moiré (Cross-Hatch) Patterns Appear in the Copied Image......186 Paper Feeds at a Slant.
  • Page 6 Where to Get Help......210 Technical Support Web Site....210 Contacting Epson Support....210...

  • Page 7: About This Manual

    About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on.

  • Page 8: Marks And Symbols

    User's Guide About This Manual Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard. ❏...

  • Page 9: Descriptions Used In This Manual

    & Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS Mojave. The content displayed on the screens varies depending on the model and situation.

  • Page 10: Important Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 11: Printer Advisories And Warnings

    User's Guide Important Instructions ❏ Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear their labels. Doing so may cause ink leakage. ❏ Keep ink cartridges and maintenance box out of the reach of children. Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property.

  • Page 12: Advisories And Warnings For Transporting Or Storing The Printer

    User's Guide Important Instructions ❏ Do not move the print head by hand; otherwise, you may damage the printer. ❏ Be careful not to trap your fingers when closing the scanner unit. ❏ Do not press too hard on the scanner glass when placing the originals. ❏...

  • Page 13: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions Rear paper feed Loads paper. Paper support Supports loaded paper. Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed.
  • Page 14 User's Guide Printer Basics Scanner unit support Supports the scanner unit. Scanner unit Scans placed originals. Open when replacing ink cartridges or removing jammed paper inside the printer. Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles. Maintenance box cover Remove when replacing the maintenance box.

  • Page 15: Guide To The Control Panel

    User's Guide Printer Basics Guide to the Control Panel Control Panel Turns the printer on or off. Unplug the power cord after checking that the power light is off. Displays menus and messages. Use buttons on the control panel to select a menu or to make settings. Displays the solutions when you are in trouble.

  • Page 16: Guide To The Home Screen

    User's Guide Printer Basics Guide to the Home Screen Icons that show the network status are displayed. Indicates that a wireless (Wi-Fi) network is disabled, or that the printer is processing a wireless network connection. Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the printer is searching for a wireless (Wi-Fi) network connection.

  • Page 17: Entering Characters

    User's Guide Printer Basics Available buttons are displayed. In this example, you can proceed to the selected menu by pressing the OK button. Entering Characters To enter characters and symbols for network settings and register contacts from the control panel, use the , and buttons and the software keyboard on the LCD screen.
  • Page 18 User's Guide Printer Basics ❏ Select How to at the bottom of the operation screen: Displays the context-sensitive animation. Indicates your progress through the current step. The animation repeats when the progress bar reaches the end. Press button to return to the previous step. Indicates the total number of steps and the current step number.

  • Page 19: Network Settings

    User's Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Wi-Fi Connection Connect the printer and the computer or smart device to the wireless router. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the wireless router. Related Information “Connecting to a Computer”...

  • Page 20: Connecting To A Computer

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)

  • Page 21: Connecting To A Smart Device

    You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup Note: If you want to connect a computer and a smart device to the printer at the same time, we recommend setting up from the computer first by using the installer.
  • Page 22 ❏ Using the standard camera application to scan the QR code ❏ Epson iPrint version 7.0 or later Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance. Note: You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
  • Page 23 User's Guide Network Settings 6. Check the message, and then press the OK button to proceed. The QR code is displayed on the printer's control panel. 7. On your iPhone, iPad, or iPod touch, start the standard Camera app, and then scan the QR code displayed on the printer's control panel in PHOTO mode.
  • Page 24 Network Settings 10. On the printer's control panel, press the OK button. 11. On the iPhone, iPad, or iPod touch, start Epson printing app. Examples of Epson printing apps 12. On the Epson printing app screen, tap Printer is not selected..

  • Page 25: Connecting To Android Devices Using Wi-Fi Direct

    ❏ Android 4.4 or later ❏ Epson iPrint version 7.0 or later Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance. Note: You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
  • Page 26 Network Settings 6. On the smart device, start Epson iPrint. 7. On the Epson iPrint screen, tap Printer is not selected.. 8. Select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer.

  • Page 27: Connecting To Devices Other Than Ios And Android Using Wi-Fi Direct

    User's Guide Network Settings “Printing from Smart Devices” on page 102 & Connecting to Devices other than iOS and Android using Wi-Fi Direct This method allows you to connect the printer directly to smart devices without a wireless router. Note: You only need to make these settings for the printer and the smart device that you want to connect to once.
  • Page 28 User's Guide Network Settings 6. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel, and then enter the password. The screenshot is an example on iPhone. 7. On the printer's control panel, press the OK button.
  • Page 29 8. On the smart device, start Epson printing app. Examples of Epson printing apps 9. On the Epson printing app screen, tap Printer is not selected.. 10. Select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer.

  • Page 30: Making Wi-Fi Settings From The Printer

    User's Guide Network Settings Related Information “Printing from Smart Devices” on page 102 & Making Wi-Fi Settings from the Printer You can make network settings from the printer's control panel in several ways. Choose the connection method that matches the environment and conditions that you are using. If you know the information for the wireless router such as SSID and password, you can make settings manually.

  • Page 31: Making Wi-Fi Settings By Push Button Setup

    User's Guide Network Settings 5. Select the SSID for the wireless router from printer's control panel, and then press the OK button. Note: ❏ If the SSID you want to connect to is not displayed on the printer's control panel, press the button to update the list.

  • Page 32: Making Wi-Fi Settings By Pin Code Setup (Wps)

    User's Guide Network Settings 5. Hold down the [WPS] button on the wireless router until the security light flashes. If you do not know where the [WPS] button is, or there are no buttons on the wireless router, see the documentation provided with your wireless router for details.

  • Page 33: Checking The Network Connection Status

    User's Guide Network Settings 7. Press the OK button on the printer. Setup is complete when the setup completion message is displayed. Note: If connection fails, restart the wireless router, move it closer to the printer, and try again. If it still does not work, print a connection report and check the solution.
  • Page 34 User's Guide Network Settings Related Information “Messages and Solutions on the Network Connection Report” on page 34 & Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a.
  • Page 35 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
  • Page 36 User's Guide Network Settings Solutions: Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on the wireless router, and then reset the printer’s network settings. ❏ WEP-64 bit (40 bit) ❏...
  • Page 37 If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup Related Information “Connecting to a Computer”...
  • Page 38 ❏ Turn off the wireless router. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

  • Page 39: Printing A Network Status Sheet

    User's Guide Network Settings Related Information “Printing a Network Status Sheet” on page 39 & “Connecting to a Computer” on page 20 & Message on the Network Environment Message Solution The Wi-Fi environment needs to be After moving the printer closer to the wireless router and removing any improved.

  • Page 40: Changing The Connection Method To A Computer

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)

  • Page 41: Disabling Wi-Fi From The Control Panel

    User's Guide Network Settings 1. Select Wi-Fi Setup on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2. Select Wi-Fi Direct. 3. Press the OK button to proceed. 4.

  • Page 42: Disconnecting Wi-Fi Direct (Simple Ap) Connection From The Control Panel

    User's Guide Network Settings 6. Check the message, and then press the OK button. Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel There are two methods available to disable a Wi-Fi Direct (Simple AP) connection; you can disable all connections by using the printer's control panel, or disable each connection from the computer or the smart device.

  • Page 43: Preparing The Printer

    Genuine Epson Paper Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. Paper suitable for printing documents Media Name...
  • Page 44 “Paper for 2-Sided Printing” on page 45 & Paper for Borderless Printing Genuine Epson Paper ❏ Epson Bright White Ink Jet Paper ❏ Epson Photo Quality Ink Jet Paper ❏ Epson Matte Paper-Heavyweight ❏ Epson Ultra Glossy Photo Paper ❏ Epson Premium Glossy Photo Paper ❏...
  • Page 45 Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

  • Page 46: Loading Paper In The Rear Paper Feed

    User's Guide Preparing the Printer Related Information “Printer Specifications” on page 199 & Loading Paper in the Rear Paper Feed 1. Open the feeder guard and pull out the paper support. 2. Slide the edge guides. 3. Load paper at the center of the paper support with the printable side facing up. Important: ❏...
  • Page 47 User's Guide Preparing the Printer ❏ Pre-punched paper Note: ❏ Load a single sheet of defined size plain paper with binding holes at the left or right. ❏ Adjust the print position of your file to avoid printing over the holes. ❏...

  • Page 48: Loading Envelopes And Precautions

    User's Guide Preparing the Printer 6. Slide out the output tray. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline. Related Information “Paper Handling Precautions” on page 45 &...

  • Page 49: Loading Long Papers

    To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver Epson Bright White Ink Jet Paper Plain paper Plain paper Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem.
  • Page 50 User's Guide Preparing the Printer 1. Open the document cover. 2. Remove any dust or stains on the surface of the scanner glass using a soft, dry, clean cloth. Note: If there is any trash or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced.

  • Page 51: Managing Contacts

    User's Guide Preparing the Printer Placing an ID Card for Copying Place an ID card 5 mm away from the corner mark of the scanner glass. Managing Contacts Registering a contacts list allows you to easily enter destinations. You can register up to 100 entries, and you can use the contacts list when you enter a fax number.

  • Page 52: Registering Or Editing Grouped Contacts

    User's Guide Preparing the Printer Registering or Editing Grouped Contacts Adding contacts to a group allows you to send a fax to multiple destinations at the same time. 1. Select Settings on the home screen. u d l r To select an item, use the buttons, and then press the OK button.

  • Page 53: Menu Options For Settings

    User's Guide Preparing the Printer Destination Setting Items Items Settings and Explanation Name Enter a name displayed in the contacts in 30 characters or less in Unicode (UTF-8). If you do not specify this, leave it blank. Index Word Enter words to search in 30 characters or less in Unicode (UTF-8). If you do not specify this, leave it blank.

  • Page 54: Menu Options For Maintenance

    User's Guide Preparing the Printer Ink Level: Displays the approximate levels of the ink cartridges. When is displayed, the ink cartridge is running low. When is displayed, the ink cartridge is expended. You can replace ink cartridges from this screen. Maintenance Box Service Life: Displays the approximate service life of the maintenance box.
  • Page 55 User's Guide Preparing the Printer Settings > Printer Setup Paper Source Settings: Paper Setting: Select the paper size and paper type you loaded in the paper source. A4/Letter Auto Switching: Select On to feed paper from the paper source set as A4 size when there is no paper source set as Letter, or feed from the paper source set as Letter size when there is no paper source set as Error Notice: Select On to display an error message when the selected paper size or type does not match the...
  • Page 56 User's Guide Preparing the Printer ❏ Power Off If Inactive Select this setting to turn the printer off automatically if it is not used for a specified period of time. Any increase will affect the product’s energy efficiency. Please consider the environment before making any change.

  • Page 57: Menu Options For Network Settings

    Menu Options for Epson Connect Services Select the menus on the control panel as described below. Settings > Epson Connect Services Register/Delete: Register or delete the printer to or from the Epson Connect services. For usage guides, see the following portal website. https://www.epsonconnect.com/ http://www.epsonconnect.eu...

  • Page 58: Menu Options For Google Cloud Print Services

    Email Address: Check the printer's email address that is registered to the Epson Connect services. Status: Check whether or not the printer is registered and connected to the Epson Connect services. Related Information “Printing Using a Network Service” on page 164 &...

  • Page 59: Menu Options For Fax Settings

    User's Guide Preparing the Printer Delete: Delete the entry or group registered in contacts. Print Contacts: Print the entry information and group information for the contacts in the list. Menu Options for Fax Settings Select the menu on the control panel as described below. Settings >...

  • Page 60: Menu Options For Restore Default Settings

    User's Guide Preparing the Printer Select Approve to provide product usage information such as the number of prints to Seiko Epson Corporation. Menu Options for Restore Default Settings Select the menus on the control panel as described below. Settings > Restore Default Settings Resets the following menus to their defaults.
  • Page 61 User's Guide Preparing the Printer 2. Select Printer Setup. 3. Do one of the following. Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase. ❏ Select Sleep Timer or Power Off Settings > Power Off If Inactive or Power Off If Disconnected, and then make settings.

  • Page 62: Before Using Fax Features

    User's Guide Fax Settings Fax Settings Before Using Fax Features Set up the following to use the fax features. ❏ Connect the printer correctly with the phone line and, if necessary, with a phone ❏ Complete the Fax Setting Wizard, which is required to make basic settings. Set the following as necessary.

  • Page 63: Connecting The Printer To A Phone Line

    User's Guide Fax Settings Connecting the Printer to a Phone Line Connect the printer to a telephone wall jack using an RJ-11 (6P2C) phone cable. When connecting a telephone to the printer, use a second RJ-11 (6P2C) phone cable. Depending on the area, a phone cable may be included with the printer. If it is included, use that cable. You may need to connect the phone cable to an adapter provided for your country or region.

  • Page 64: Connecting Your Phone Device To The Printer

    User's Guide Fax Settings Connecting Your Phone Device to the Printer When using the printer and your telephone on a single phone line, connect the telephone to the printer. Note: ❏ If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the phone device for details.

  • Page 65: Making The Printer Ready To Send And Receive Faxes (Using Fax Setting Wizard)

    User's Guide Fax Settings 3. Select Fax on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 4. Pick up the handset. A connection has been established when the message to press to start sending or receiving a fax is displayed on the screen.
  • Page 66 User's Guide Fax Settings 1. Make sure the printer is connected to the phone line. Note: Because an automatic fax connection check runs at the end of the wizard, the printer must be connected to the phone line before starting the wizard. 2.

  • Page 67: Making Settings Individually For Printer's Fax Features

    User's Guide Fax Settings Note: ❏ If there are any errors reported, follow the instructions on the report to solve them. ❏ If the Select Line Type screen is displayed, select the line type. - When you are connecting the printer to a PBX phone system or terminal adapter, select PBX. - When you are connecting the printer to a standard phone line, select PSTN.
  • Page 68 User's Guide Fax Settings Usage of Manual Mode Receiving Faxes When the telephone rings, you can answer the ringing manually by picking up the handset. ❏ When you hear a fax signal (baud): Select Fax on the printer's home screen, press the # button to select receiving a fax, and then select .

  • Page 69: Making Settings When You Connect An External Phone Device

    User's Guide Fax Settings Related Information “Making Settings to Use an Answering Machine” on page 69 & “Usage of Manual Mode” on page 68 & Making Settings When You Connect an External Phone Device Making Settings to Use an Answering Machine You need settings to use an answering machine.

  • Page 70: Making Settings For Blocking Junk Faxes

    User's Guide Fax Settings Related Information “Usage of Manual Mode” on page 68 & “Basic Settings Menu” on page 72 & Making Settings for Blocking Junk Faxes You can block junk faxes. 1. Select Settings on the home screen on the printer's control panel. u d l r To select an item, use the buttons, and then press the OK button.

  • Page 71: Menu Options For Fax Settings

    User's Guide Fax Settings Making Save to Computer Setting to Also Print on the Printer to Receive Faxes You can make the setting to print received faxes on the printer as well as save them on a computer. 1. Select Settings on the home screen on the printer's control panel. u d l r To select an item, use the buttons, and then press the OK button.

  • Page 72: Fax Setting Wizard

    User's Guide Fax Settings Fax Setting Wizard You can find the menu on the printer's control panel below: Settings > Fax Settings > Fax Setting Wizard Selecting Fax Setting Wizard makes basic fax settings. Follow the on-screen instructions. Related Information “Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard)”...

  • Page 73: Receive Settings Menu

    User's Guide Fax Settings Item Description If you have subscribed to a distinctive ring service from your telephone company, select the ring pattern to be used for incoming faxes. The distinctive ring service, offered by many telephone companies (the service name differs by company), allows you to have several phone numbers on one phone line.

  • Page 74: Report Settings Menu

    User's Guide Fax Settings Item Description Auto Rotation Rotates faxes received as landscape-orientated, A5 size documents so that they are printed on A5 size paper. This setting is applied when A5 size is set in Settings > Printer Setup > Paper Source Settings >...

  • Page 75: Security Settings Menu

    User's Guide Fax Settings Security Settings Menu You can find the menu on the printer's control panel below: Settings > Fax Settings > Security Settings Item Description Direct Dialing Selecting On disables manual entry of the recipient's fax numbers allowing the operator to Restrictions select recipients only from the contacts list or sent history.

  • Page 76: Printing

    User's Guide Printing Printing Printing from the Printer Driver on Windows Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications. Accessing the printer driver from the control panel ❏...
  • Page 77 User's Guide Printing 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏...

  • Page 78: Printing On 2-Sides

    “Available Paper and Capacities” on page 43 & Print Settings Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. However, it may not be available when the printer is accessed over a network or is used as a shared printer. Note: To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 79: Printing Several Pages On One Sheet

    User's Guide Printing 3. Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information “Printing Basics” on page 76 & “Main Tab” on page 92 &...

  • Page 80: Printing And Stacking In Page Order (Reverse Order Printing)

    User's Guide Printing Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver's Main tab, select Reverse Order. Related Information “Printing Basics”...

  • Page 81: Printing One Image On Multiple Sheets For Enlargement (Creating A Poster)

    User's Guide Printing Note: This feature is not available for borderless printing. Related Information “Printing Basics” on page 76 & “More Options Tab” on page 93 & Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together.
  • Page 82 User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
  • Page 83 User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
  • Page 84 User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
  • Page 85 User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 86 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 87: Printing With A Header And Footer

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.

  • Page 88: Printing A Watermark

    User's Guide Printing Related Information “Printing Basics” on page 76 & “More Options Tab” on page 93 & Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.

  • Page 89: Printing Multiple Files Together

    User's Guide Printing Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as multi-page layout, and 2-sided printing. Print Settings On the printer driver's Main tab, select Job Arranger Lite.

  • Page 90: Adjusting The Print Color

    User's Guide Printing ❏ Text Size: 96 pts or smaller Print Settings On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select an option from the Color Universal Print setting. Click Enhancement Options to make further settings. Note: ❏...

  • Page 91: Printing To Emphasize Thin Lines

    User's Guide Printing Printing to Emphasize Thin Lines You can thicken thin lines that are too thin to print. Print Settings On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select Emphasize Thin Lines. Related Information “Printing Basics”...

  • Page 92: Canceling Printing

    User's Guide Printing Related Information “Printing Basics” on page 76 & “Maintenance Tab” on page 94 & Canceling Printing You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it has been completely sent to the printer.
  • Page 93 User's Guide Printing 2-Sided Printing Allows you to perform 2-sided printing. Settings You can specify the binding edge and the binding margins. When printing multi-page documents, you can select to print starting from either the front or the back side of the page. Print Density Select the document type to adjust the print density.

  • Page 94: Printing From The Printer Driver On Mac Os

    Job Arranger Lite Opens the Job Arranger Lite window. You can save and edit data. EPSON Status Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the Monitor 3 consumables. Monitoring Allows you to make settings for items on the EPSON Status Monitor 3 window.
  • Page 95 Printing 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 96: Printing On 2-Sides

    User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. Note: ❏ This feature is not available for borderless printing. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏...

  • Page 97: Printing Several Pages On One Sheet

    User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.

  • Page 98: Printing A Reduced Or Enlarged Document

    User's Guide Printing “Menu Options for Paper Handling” on page 100 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.

  • Page 99: Adjusting The Print Color

    You can adjust the colors used in the print job. These adjustments are not applied to the original data. Print Settings Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings, and then make more detailed settings.
  • Page 100 ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color. EPSON Color Controls Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets.

  • Page 101: Making Operation Settings For The Mac Os Printer Driver

    User's Guide Printing Grayscale Select when you want to print in black or shades of gray. Mirror Image Inverts an image to print as it would appear in a mirror. Menu Options for Color Options Manual Settings Adjusts the color manually. In Advanced Settings, you can select detailed settings. PhotoEnhance Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data.

  • Page 102: Printing From Smart Devices

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.

  • Page 103: Using Epson Print Enabler

    Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Using Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later).

  • Page 104: Using Airprint

    3. On your Android device, install the Epson Print Enabler plug-in from Google Play. 4. Connect your Android device to the same wireless network as your printer. 5. Go to Settings on your Android device, select Connected devices > Printing, and then enable Epson Print Enabler.

  • Page 105: Canceling The Ongoing Job

    User's Guide Printing Canceling the Ongoing Job Press the button on the printer's control panel to cancel the print job in progress.

  • Page 106: Copying

    User's Guide Copying Copying Copying 1. Load paper in the printer. 2. Place the originals. 3. Select Copy on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 4. Set the number of copies. 5.

  • Page 107: Copying On 2-Sides

    User's Guide Copying Copying on 2-Sides 1. Select Copy on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2. Press the OK button to display the print settings, and then press the button.
  • Page 108 User's Guide Copying B&W: Copies the original in black and white (monochrome). 2-Sided: ❏ 1→1-Sided Copies one side of an original onto a single side of paper. ❏ 1→2-Sided Copies two single-sided originals onto both sides of a single sheet of paper. Select the orientation of your original and the binding position of the paper.
  • Page 109 User's Guide Copying Original Size: Select the size of your original. When copying non-standard size originals, select the size closest to your original. Multi-Page: ❏ Single Page Copies a single-sided original onto a single sheet. ❏ 2-up Copies two single-sided originals onto a single sheet in 2-up layout. Select the layout order and the orientation of your original.

  • Page 110: Scanning

    You can send scanned images from the printer's control panel to the following destinations. To Computer (JPEG)/To Computer (PDF)/To Computer (Email)/To Computer (Custom) You can save the scanned image to a computer connected to the printer. Before scanning, install Epson Scan 2 and Epson Event Manager on your computer.
  • Page 111 4. Select the computer to which you want to save the scanned images. Note: ❏ You can change the scan settings such as the scanning size, folder to save, or save format, by using Epson Event Manager. ❏ When the printer is connected to a network, you can select the computer to which you want to save the scanned image.
  • Page 112 User's Guide Scanning 3. Click Make Job Settings.
  • Page 113 User's Guide Scanning 4. Make scan settings on the Job Settings screen. ❏ Edit Job Settings: Select Custom Action. ❏ Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning to set the items such as the resolution or the color for saving the scanned image. ❏...

  • Page 114: Scanning Using Wsd

    User's Guide Scanning 6. Make sure that the Custom Action is selected on the Custom Action list. 7. Click Close to close Epson Event Manager. Scanning Using WSD Note: ❏ This feature is only available for computers running Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista.
  • Page 115 User's Guide Scanning 3. Select To WSD. 4. Select a computer. 5. Press the button. Related Information “Placing Originals” on page 49 & Setting Up a WSD Port This section explains how to set up a WSD port for Windows 7/Windows Vista. Note: For Windows 10/Windows 8.1/Windows 8, the WSD port is set up automatically.

  • Page 116: Scanning From A Computer

    Scanning from a Computer Scanning Using Epson Scan 2 You can scan using the scanner driver "Epson Scan 2". You can scan originals using detailed settings that are suitable for text documents. See the Epson Scan 2 help for an explanation of each setting item.
  • Page 117 User's Guide Scanning 3. Make the following settings on the Main Settings tab. ❏ Document Size: Select the size of the original you placed. ❏ (Original orientation) buttons: Select the set orientation of the original you placed. Depending on the size of the original, this item may be set automatically and cannot be changed. ❏...
  • Page 118 User's Guide Scanning ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following. ❏ Remove Background: Remove the background of the originals. ❏ Text Enhancement: You can make blurred letters in the original clear and sharp. ❏...

  • Page 119: Scanning From Smart Devices

    Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
  • Page 120 User's Guide Scanning The following screens are subject to change without notice. Home screen displayed when the application is started. Displays information on how to setup the printer and a FAQ. Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.

  • Page 121: Faxing

    User's Guide Faxing Faxing Before Using Fax Features Check the following before you start using the fax features. ❏ The printer and the phone line, and (if necessary) the phone machine are connected correctly ❏ Fax basic settings (Fax Setting Wizard) is complete ❏...
  • Page 122 User's Guide Faxing 2. Select Fax on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 3. Specify the recipient. You can send the same monochrome fax to up to 100 recipients. However, a color fax can only be sent to one recipient at a time.

  • Page 123: Various Ways Of Sending Faxes

    User's Guide Faxing Related Information “Managing Contacts” on page 51 & “Placing Originals” on page 49 & “Menu Options for Faxing” on page 128 & Sending Faxes Dialing from the External Phone Device You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending a fax, or when the recipient's fax machine does not switch to the fax automatically.
  • Page 124 User's Guide Faxing avoid this by enabling the Direct Send feature, however, it takes longer to send the fax because the printer performs scanning and sending simultaneously. You can use this feature when there is only one recipient. 1. Place the originals. 2.

  • Page 125: Receiving Faxes On The Printer

    User's Guide Faxing Note: You can cancel faxing from the Fax screen. Related Information “Placing Originals” on page 49 & “Sending Faxes Automatically Using the Control Panel” on page 121 & “Fax Send Settings” on page 128 & Receiving Faxes on the Printer If the printer is connected to the phone line and basic settings have been completed using the Fax Setting Wizard, you can receive faxes.
  • Page 126 User's Guide Faxing Usage of Auto Mode This mode allows you to use the line for the following uses. ❏ Using the line for faxing only (external telephone is not necessary) ❏ Using the line for faxing mainly, and sometimes phoning Receiving Faxes Without an External Phone Device The printer automatically switches to receive faxes when the number of rings you set in Rings to Answer is complete.

  • Page 127: Receiving Faxes By Making A Phone Call

    User's Guide Faxing Receiving Faxes Using only the Connected Telephone When Remote Receive is set, you can receive faxes by simply entering the start code. When the telephone rings, pick up the handset. When you hear a fax tone (baud), dial the two digit start code, and then hang up the handset.

  • Page 128: Menu Options For Faxing

    User's Guide Faxing Menu Options for Faxing Select the menus in Fax from home screen on the control panel. Contacts Select a recipient from the contacts list. Recent Select a recipient from the sent fax history. Menu You can select the following menus. ❏...

  • Page 129: More

    User's Guide Faxing Direct Send Sends a monochrome fax while scanning the originals. Since scanned originals are not stored temporarily in the printer's memory even when sending a large volume of pages, you can avoid printer errors due to a lack of memory. Note that sending using this feature takes longer than not using this feature.

  • Page 130: Contacts Manager

    You can send faxes from the computer by using the FAX Utility and PC-FAX driver. Note: To install the FAX Utility, use the EPSON Software Updater. See Related Information below for details. For Windows users, you can install using the software disc supplied with the printer.
  • Page 131 User's Guide Faxing 2. Click Print from the File menu. The application’s Print window appears. 3. Select XXXXX (FAX) (where XXXXX is your printer name) in Printer, and then check the settings for fax sending. ❏ Specify 1 in Number of copies. Fax may not be transmitted correctly if you specify 2 or more. ❏...
  • Page 132 User's Guide Faxing ❏ Specifying a recipient (name, fax number and so on) directly: Do the steps below. Click the Manual Dial tab. Enter the necessary information. Click Add. Furthermore, by clicking Save to Phone Book, you can save the recipient in the list under the PC-FAX Phone Book tab.

  • Page 133: Sending Documents Created Using An Application (Mac Os)

    User's Guide Faxing Sending Documents Created Using an Application (Mac OS) By selecting a fax-capable printer from the Print menu of a commercially available application, you can send data such as documents, drawings, and tables, you have created. Note: The following explanation uses Text Edit, a standard Mac OS application as an example. 1.

  • Page 134: Receiving Faxes On A Computer

    Install the FAX Utility before using this feature. Note: You can use one of the following methods to install the FAX Utility. ❏ Using the EPSON Software Updater (application for updating software) ❏ Using the disc supplied with your printer. (Windows users Only ) Important: ❏...

  • Page 135: Canceling The Feature That Saves Incoming Faxes To The Computer

    User's Guide Faxing Note: You can receive faxes on a computer and print from the printer at the same time. See "Related Information" below to make settings. Related Information “Making Save to Computer Setting to Also Print on the Printer to Receive Faxes” on page 71 &...

  • Page 136: Checking For New Faxes (Mac Os)

    User's Guide Faxing While the fax icon indicates that it is standing by, you can check for new faxes instantly by selecting Check new faxes now. Note: Received faxes are automatically renamed using the following naming format. YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender’s number) Using the Notification Window (Windows) When you set to notify you the new faxes exist, a notification window is displayed near the task bar for each the fax.

  • Page 137: Using Other Faxing Features

    User's Guide Faxing 3. Check the date and the sender in the file name, and then open the PDF file. Note: Received faxes are automatically renamed using the following naming format. YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender's number) Information sent from the sender is displayed as the sender's number. This number may not be displayed depending on the sender.

  • Page 138: Replacing Ink Cartridges And Other Consumables

    2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Checking the Status of the Remaining Ink and the Maintenance Box - Mac OS X 1.

  • Page 139: Ink Cartridge Codes

    Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed.

  • Page 140: Ink Cartridge Handling Precautions

    ❏ Do not store the ink cartridges in high or freezing temperatures. ❏ Epson recommends using the ink cartridge before the date printed on the package. ❏ For best results, use up ink cartridge within six months of opening the package.
  • Page 141 User's Guide Replacing Ink Cartridges and Other Consumables ❏ Do not remove the transparent seal from the bottom of the cartridge; otherwise, the cartridge may become unusable. ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏...

  • Page 142: Replacing Ink Cartridges

    Select How to and then view the animations displayed on the control panel to learn how to replace the ink cartridges. Related Information “Ink Cartridge Codes” on page 139 & “Ink Cartridge Handling Precautions” on page 140 & Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box. Maintenance box code: C9344...

  • Page 143: Maintenance Box Handling Precautions

    User's Guide Replacing Ink Cartridges and Other Consumables Important: Once a maintenance box has been installed in a printer it cannot be used with other printers. Maintenance Box Handling Precautions Read the following instructions before replacing the maintenance box. ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and you may get smeared with ink.

  • Page 144: Temporarily Printing With Black Ink

    Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.

  • Page 145: Temporarily Printing With Black Ink - Control Panel

    User's Guide Replacing Ink Cartridges and Other Consumables Temporarily Printing with Black Ink - Control Panel 1. When a message is displayed prompting you to replace the ink cartridges, select Proceed. A message is displayed telling you that you can temporarily print with black ink. 2.

  • Page 146: Temporarily Printing With Black Ink - Mac Os

    User's Guide Replacing Ink Cartridges and Other Consumables ❏ When the following window is displayed, cancel printing. And then, printing again. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. Follow the steps below when printing again. 1.

  • Page 147: Conserving Black Ink When The Black Ink Is Low (For Windows Only)

    ❏ EPSON Status Monitor 3: Enabled Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.
  • Page 148 User's Guide Replacing Ink Cartridges and Other Consumables Options Description Select to use a mixture of color inks to create black. This window is displayed the next time you print a similar job. Select to continue using the remaining black ink. This window is displayed the next time you print a similar job.

  • Page 149: Maintaining The Printer

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.

  • Page 150: Checking And Cleaning The Print Head - Windows

    User's Guide Maintaining the Printer ❏ If there are broken lines or missing segments as shown in the "NG" pattern, the print head nozzles may be clogged. Go to the next step. 6. Select Yes, and then follow the on-screen instructions to clean the print head. 7.

  • Page 151: Aligning The Print Head

    User's Guide Maintaining the Printer Related Information “Loading Paper in the Rear Paper Feed” on page 46 & Aligning the Print Head If print results contain the following problems, align the print head to improve the printouts. ❏ Vertical lines look misaligned or the printouts look blurry ❏...

  • Page 152: Cleaning The Scanner Glass

    User's Guide Maintaining the Printer Related Information “Loading Paper in the Rear Paper Feed” on page 46 & Cleaning the Scanner Glass When the copies or scanned images are smeared, clean the scanner glass. Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1.
  • Page 153 User's Guide Maintaining the Printer Important: Do not use cleaning liquid other than water with a few drops of detergent. 1. Turn off the printer by pressing the button. 2. Open the scanner unit. 3. Check if the translucent film is smeared. Smears are easier to see if you use a light. If there are smears (such as finger marks or grease) on the translucent film (A), go to the next step.
  • Page 154 User's Guide Maintaining the Printer Important: Be careful not to touch the rail (B). Otherwise, you may not be able to print. Do not wipe off the grease on the rail, because this is necessary for operations. 4. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then wipe the smeared part.

  • Page 155: Network Service And Software Information

    User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device.

  • Page 156: Running Web Config On Windows

    Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start Epson Scan 2 from a TWAIN-compliant scanning application. See the application's help for details.

  • Page 157: Adding The Network Scanner

    ❏ If Add is grayed out, click Enable Editing. ❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect to another network, select Scanner > Settings to open the Scanner Settings screen.

  • Page 158: Application For Configuring Scanning Operations From The Control Panel (Epson Event Manager)

    Control Panel (Epson Event Manager) Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format.

  • Page 159: Application For Sending Faxes (Pc-Fax Driver)

    Application for Printing Images (Epson Photo+) Epson Photo+ is an application that allows you to easily print images with a variety of layouts. You can also perform image correction and adjust the position while viewing a preview of your document. You can also brighten up your images by adding text and stamps wherever you like.

  • Page 160: Software Update Tools (Epson Software Updater)

    Click the start button, and then select All Programs or Programs > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS...

  • Page 161: Application For Configuring Multiple Devices (Epsonnet Config)

    Click the start button, and select All Programs or Programs > EpsonNet > EpsonNet Config SE > EpsonNet Config. Starting on Mac OS Go > Applications > Epson Software > EpsonNet > EpsonNet Config SE > EpsonNet Config. Installing the Latest Applications Note: When reinstalling an application, you need to uninstall it first.

  • Page 162: Updating Applications And Firmware

    Note: ❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use EPSON Software Updater. Download the latest applications from the Epson website. Related Information “Software Update Tools (EPSON Software Updater)” on page 160 &...

  • Page 163: Uninstalling Applications

    Do not turn off the computer or the printer until the update is complete; otherwise, the printer may malfunction. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website. http://www.epson.com Uninstalling Applications Log in to your computer as an administrator.

  • Page 164: Uninstalling Applications - Mac Os

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
  • Page 165 This is a shared driver supported by Remote Print Driver. When printing using a printer in a remote location, you can print by changing the printer on the usual applications window. See the Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu...

  • Page 166: Solving Problems

    Turn the power off and on again. E-12 A borderless printing ink pad needs Contact Epson or an authorised Epson service provider to replace the to be replaced. borderless printing ink pad*. It is not a user-serviceable part. Borderless printing is not available, but printing with a border is available.

  • Page 167: Checking The Printer Status - Windows

    2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. You can check the printer status, ink levels, and error status. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”...

  • Page 168: Checking The Software Status

    You may be able to clear the problem by updating the software to the latest version. To check the software status, use the software update tool. Related Information “Software Update Tools (EPSON Software Updater)” on page 160 & “Installing the Latest Applications” on page 161 &...
  • Page 169 User's Guide Solving Problems 1. Open the scanner unit with the document cover closed. 2. Remove the jammed paper. Important: Do not touch the white flat cable or translucent film inside the printer. Doing so may cause a malfunction.

  • Page 170: Removing Jammed Paper From Rear Cover

    User's Guide Solving Problems 3. Close the scanner unit. For safety, the scanner unit is closed in two steps. Note: The scanner unit cannot be opened from the position shown below. Close it completely before opening it. Removing Jammed Paper from Rear Cover 1.

  • Page 171: Paper Does Not Feed Correctly

    User's Guide Solving Problems 3. Remove jammed paper from the rear cover. 4. Insert the rear cover in the printer. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏...

  • Page 172: Paper Feeds At A Slant

    User's Guide Solving Problems Paper Feeds at a Slant Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information “Loading Paper in the Rear Paper Feed” on page 46 & Several Sheets of Paper are Fed at a Time ❏...

  • Page 173: Lcd Screen Gets Dark

    User's Guide Solving Problems Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase. LCD Screen Gets Dark The printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state. Cannot Print from a Computer Checking the Connection (USB) ❏...

  • Page 174: Checking The Software And Data

    Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.
  • Page 175 User's Guide Solving Problems Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Mac OS Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

  • Page 176: Checking The Printer Status From The Computer (Windows)

    Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.

  • Page 177: When You Cannot Make Network Settings

    User's Guide Solving Problems When You Cannot Make Network Settings ❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; wireless router, computer or smart device, and then printer. Move the printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again.
  • Page 178 User's Guide Solving Problems ❏ You may not be able to connect to the wireless router when the wireless router has multiple SSIDs and devices are connected to different SSIDs on the same wireless router. Connect the computer or smart device to the same SSID as the printer.

  • Page 179: Checking The Ssid Connected To The Printer

    User's Guide Solving Problems Related Information “Checking the SSID Connected to the Printer” on page 179 & “Checking the SSID for the Computer” on page 179 & Checking the SSID Connected to the Printer You can check the SSID by printing a network connection report, network status sheet, or on Web Config. Related Information “Printing a Network Connection Report”...

  • Page 180: Wireless Lan (Wi-Fi) Connections Become Unstable When Using Usb 3.0 Devices On A Mac

    User's Guide Solving Problems Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Wireless LAN (Wi-Fi) Connections Become Unstable When Using USB 3.0 Devices on a Mac When you connect a device to the USB 3.0 port on a Mac, radio frequency interference may occur.

  • Page 181: Printout Problems

    User's Guide Solving Problems Printout Problems Printout is Scuffed or Color is Missing If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged. Related Information “Checking and Cleaning the Print Head”...

  • Page 182: Blurry Prints, Vertical Banding, Or Misalignment

    User's Guide Solving Problems Related Information “List of Paper Type” on page 49 & “Aligning the Print Head” on page 151 & Blurry Prints, Vertical Banding, or Misalignment Align the print head using the Vertical Alignment feature. Related Information “Aligning the Print Head” on page 151 &...

  • Page 183: Paper Is Smeared Or Scuffed

    ❏ For best results, use up ink cartridge within six months of opening the package. ❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.

  • Page 184: Paper Is Smeared During Automatic 2-Sided Printing

    & Images or Photos are Printed in Unexpected Colors When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene Correction setting from Auto Correct to any other option.

  • Page 185: Edges Of The Image Are Cropped During Borderless Printing

    User's Guide Solving Problems “Printing Basics” on page 94 & Edges of the Image are Cropped During Borderless Printing During borderless printing, the image is slightly enlarged and the protruding area is cropped. Select a smaller enlargement setting. ❏ Control panel Change the Expansion setting.

  • Page 186: The Printed Image Is Inverted

    User's Guide Solving Problems ❏ If you use the printer driver you had previously used, printed characters may be garbled. Make sure that the printer driver you are using is for this printer. Check the printer name on the top of the printer driver window. The Printed Image Is Inverted Clear any mirror image settings in the printer driver or the application.

  • Page 187: The Printout Problem Could Not Be Cleared

    User's Guide Solving Problems Related Information “Menu Options for Copying” on page 107 & The Printout Problem Could Not be Cleared If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the printer driver.

  • Page 188: Cannot Cancel Printing From A Computer Running Mac Os X V10.6.8

    In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re- install Epson Scan 2. See the following to access Scanner and Camera.

  • Page 189: Scanned Image Problems

    ❏ In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement. ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab.

  • Page 190: Moiré Patterns (Web-Like Shadows) Appear

    & Text is Not Recognized Correctly when Saving as a Searchable PDF ❏ On the Image Format Options window in Epson Scan 2, check that Text Language is set correctly on the Text tab. ❏ Check that the original is placed straight.

  • Page 191: Cannot Solve Problems In The Scanned Image

    ❏ Originals with creases or wrinkles ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger.

  • Page 192: Other Scanning Problems

    Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format.

  • Page 193: Cannot Send Or Receive Faxes

    ❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.

  • Page 194: Cannot Send Faxes

    User's Guide Solving Problems Related Information “Connecting to a Phone Line” on page 62 & “Basic Settings Menu” on page 72 & “Uninstalling Applications” on page 163 & “Installing the Latest Applications” on page 161 & Cannot Send Faxes ❏ Set up the header information for outgoing faxes on the control panel. Some fax machines automatically reject incoming faxes that do not include header information.

  • Page 195: Cannot Receive Faxes

    User's Guide Solving Problems Cannot Receive Faxes ❏ If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the service provider. ❏ If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the control panel. ❏...

  • Page 196: Faxes Are Sent At The Wrong Size

    User's Guide Solving Problems Faxes Are Sent at the Wrong Size ❏ When sending a fax using the scanner glass, place the original correctly aligning its corner with the origin mark. Select your original size on the control panel. ❏ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may extend to include the dust or stains, resulting in the wrong scanning position or small images.

  • Page 197: Other Faxing Problems

    User's Guide Solving Problems Other Faxing Problems Cannot Make Calls on the Connected Telephone Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone through the receiver, connect the phone cable correctly. Answering Machine Cannot Answer Voice Calls On the control panel, set the printer's Rings to Answer setting to a number higher than the number of rings for your answering machine.

  • Page 198: Application Is Blocked By A Firewall (For Windows Only)

    User's Guide Solving Problems Related Information “Menu Options for Printer Setup” on page 54 & Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel.

  • Page 199: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.

  • Page 200: Scanner Specifications

    User's Guide Appendix Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism. 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 18.0 mm (0.71 in.) 41.0 mm (1.61 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device Effective Pixels...

  • Page 201: Network Function List

    IPv4, IPv6 UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓ Google Cloud Print...

  • Page 202: Wi-Fi Specifications

    User's Guide Appendix Functions Supported Remarks ✓ Network Scanning Epson Scan 2 IPv4, IPv6 ✓ Event Manager IPv4 Epson Connect (Scan to IPv4 Cloud) ✓ AirPrint (Scan) IPv4, IPv6 OS X Mavericks or later ✓ Send a fax IPv4 ✓...

  • Page 203: Dimensions

    Sleep mode: Approx. 0.7 W Power off: Approx. 0.2 W Power off: Approx. 0.3 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption...

  • Page 204: Environmental Specifications

    User's Guide Appendix Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).

  • Page 205: Regulatory Information

    Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.

  • Page 206: German Blue Angel

    German Blue Angel See the following website to check whether or not this printer meets the standards for the German Blue Angel. http://www.epson.de/blauerengel Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer.
  • Page 207 User's Guide Appendix Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the printer from printing.
  • Page 208 User's Guide Appendix 7. Close the scanner unit. For safety, the scanner unit is closed in two steps. Note: The scanner unit cannot be opened from the position shown below. Close it completely before opening it. 8. Prepare to pack the printer as shown below. 9.

  • Page 209: Copyright

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)

  • Page 210: Where To Get Help

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
  • Page 211 Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 212 We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem. This information includes your Epson product documentation, type of computer, operating system, application programs, and any information you feel is required.

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